Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Marlene G

I noticed your response time from the time my wife's unit goes off to the time she hears from you is almost immediate. Thank you.

9 years ago

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Verified Customer

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Gail M

I have not had to be in need of help, so have only a testing use to go on. From my test use I feel a response from ur operator should be after the second auto response.

9 years ago

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Verified Customer

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Barbara Quimby Auburn, CA

I'm very satisfied with it! I wear it regularly, and although I haven't used it yet, Medical Guardian has offered a very positive experience.

9 years ago

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Verified Customer

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Elise Hiller Malvern, PA

They called quickly when they sensed there was a fall. Fortunately, there wasn't one, but they were polite and professional. Keep improving!

9 years ago

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Verified Customer

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Jeffrey Hess Abingdon, MD

The time I spoke to the representatives, everything went smoothly. Although I haven't had to use it, I wear the device 24/7, wherever I go, just in case.

9 years ago

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Verified Customer

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Anonymous Pittston, PA

When I called Medical Guardian's customer service, it took them a really long time to answer. If the fire department is knocking on the door and they have to call them, it's going to take long to get an answer.

9 years ago

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Verified Customer

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Donna Glidewell Green Valley, AZ

Since my family is far away, I wanted to feel protection. I've only spoken to a couple of representatives, and they've all been good. I have the devices with me, but fortunately, I haven't had to use the actual service.

9 years ago

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Verified Customer

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Gene Goldberg Baltimore, MD

I pushed the button after taking a fall, and within 10 minutes, the EMT's were here. The representatives ask a lot of questions, but they've been very courteous.

9 years ago

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Verified Customer

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Matthew Ross Renton, WA

All of their people are great! Although I haven't had the chance to use it, I usually take the devices with me wherever I go.

9 years ago

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Verified Customer

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Ona Hurley Malden, MA

I take it wherever I go you know and if I need it I know I have something. I haven't used it yet though and I only spoke with them when I received it - and it was fine.

9 years ago

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Verified Customer

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Robert Ratigan Ellenburg Depot, NY

We've only used it for testing so far, but I can certainly say that their agents are good and very professional. It's been a great experience.

9 years ago

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Verified Customer

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Jim Stresenreuter La Luz, NM

I haven't had to use yet, but I have it with me all the time, just in case. My only suggestion would be that they should add more information on how to handle it when the power goes out.

9 years ago

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Margaret Vero Beach, FL

I haven't it for long, but I think they should call me to see how I'm doing. It'd be great if they contact me, every now and then, to make sure it's working.

9 years ago

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Yvonne Mitchell Placentia, CA

I'm a very busy person, and since the cord was too long, it hit things and reported that I had fallen. My daughter helped me change the length of it, but they should change the length of the string from the beginning.

9 years ago

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Verified Customer

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Anonymous Elkton, MD

My mother wears the device around the house. I got it for her because she's alone and we needed to ensure her safety. She has not had to use it yet., but the reps we spoke to were very helpful and very pleasant.

9 years ago

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Verified Customer

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Lily Cazares San Antonio, TX

The rep was a very helpful, yet cordial person. I would certainly recommend this system for anyone in an older age range.

9 years ago

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Robert Kelly Omaha, NE

The paramedics came over the one time I used it. I had fallen in the bathroom and couldn't get up. They've been helpful every time I've spoken to them.

9 years ago

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Verified Customer

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Barbara Place Northville, MI

It's very simple to use. I wear it 24/7, and if there's a problem, I just push the button in my arm and somebody answers.

9 years ago

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Barbara Hiers Cleveland, GA

Of the two people we worked with, one was good and one was bad. We'd also suggest that they put out a decent manual of how to use it, with a readable font. We got it for my wife because she had a fall, and we wanted to be alert to any similar incident, but we haven't used it yet. They sold it to us, and It's been activated.

9 years ago

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Verified Customer

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Alan Klinefelter Dalzell, SC

I purchased Medical Guardian for my dad; he falls from time to time. Speaking to them was good, I didn't have a problem with them. Thank goodness he hasn't had to use it yet.

9 years ago

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Verified Customer

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Elaine Tachdjian La Verne, CA

Everything went very smooth with them. Their customer service agents explained everything, and sent the devices on time.

9 years ago

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Verified Customer

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Sonja Spier Naples, FL

We've had a positive experience working with Medical Guardian's representatives. We got the device for my mother to use every day as a safety item, and we test it every week.

9 years ago

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Verified Customer

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Dorrie Landry Fort Belvoir, VA

I already had another one before, but you couldn't speak into the button like this one. Plus, I can take it with me to different states, so that's good. Besides that, I think the pendant is way too large.

9 years ago

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Verified Customer

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Lois Hicks Granbury, TX

My mother was happy with the experience. She called to get it set up and everything went well, so she was happy with them. Everything just seems to be working fine.

9 years ago

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Verified Customer

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Betty Bennett Hemet, CA

It's a great service! The representatives were fantastic, and although I've never used it, it's been a very positive experience so far.

9 years ago

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Verified Customer

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Bridget Basta Cleveland, OH

I'm happy I have it with me! I bought this over the phone, and the representative was good. He was kind of pushy, but I eventually gave in and purchased it. It makes me feel safe now!

9 years ago

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Verified Customer

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Terry Wyatt Gainesville, TX

The Sales Representative filled me in on the details of how it works, and how to use it. I've only had to test it, but thankfully not for an emergency. They did make the commitment of sending me a fire proof lock box if I paid 2 months in advance. To this day, I haven't received it.

9 years ago

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Verified Customer

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Helen Michalewicz Crawford, TX

My satisfaction with Medical Guardian is 50/50. We tried to use it 6 weeks after mailing in all the paperwork they required, and they had never entered the phone numbers of our contacts. They ended up calling an ambulance instead. They system itself was okay.

9 years ago

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Verified Customer

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Don Sielaff Louisville, KY

Installing it was easy and the people on the phone were very professional. They walked me through the whole process. Everything has was excellent!

9 years ago

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Verified Customer

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Walter Baird Mills, WY

I haven't had too much experience with it yet but we know that it works. It's worked fine, and we haven't had a problem with the representatives.

9 years ago

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Verified Customer

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Patricia Maddox Mobile, AL

They were great to work with! They explained everything really nice when we were setting up the system. I've been very pleased with everything.

9 years ago

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Verified Customer

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Anonymous Paso Robles, CA

I'm just happy with the service because it's worked fine. Plus, it was very easy to install. They've been very friendly and helpful.

9 years ago

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Anonymous Franklin, TN

They've been a good service and their customer service was just fine. I'm very pleased that I have it; it makes me feel very secure.

9 years ago

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Verified Customer

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Johnie Maida Wichita, KS

The representative that helped us was very nice and explained everything. Although we haven't had to use it, we feel very positive about the service.

9 years ago

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Verified Customer

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Wilma Quantz Benton, AR

They were very helpful and the system was easy to use, set up and activate. It's been a very positive experience so far.

9 years ago

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Verified Customer

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EJ Eugene, OR

It was easy to install. Customer Service was good and it even works a little better than we expected. The quality is very good.

9 years ago

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Verified Customer

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Offard Blackmon Peterman, AL

My father is 94 years old and lives by himself, so we purchased Medical Guardian for him. The service is good and the people we spoke with were absolutely excellent.

9 years ago

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Verified Customer

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Lowell Fowble Tucson, AZ

I had no problem with the equipment itself. I've only had it for a month and so far I'm satisfied with it. It's been a very positive experience.

9 years ago

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Herb Hasselman Eugene, OR

Medical Guardian really has some potential on medical problems. So far it's dealt with the problems I've wanted it to deal with. Plus, they offer a very good service.

9 years ago

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Verified Customer

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Mary Donna Columbia, SC

Medical Guardian is a great company. Their customer service is excellent. They have always been so helpful. The system is very good too; very easy to use.

9 years ago

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Verified Customer

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Ruth Rimball Hampton, NH

I heard about medical guardian through an advertiser, and I decided to get it because of the threat of falling. They are a good company!

9 years ago

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Ruth Harward Orem, UT

A friend was telling me about medical guardian, so I got it for my wife. So far everything is okay. We haven't really had to use it yet, so we don't have much experience.

9 years ago

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Verified Customer

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Burce K Mesa, AZ

I live alone and I'm 79 years old, so I decided to get medical guardian. I am very satisfied with it, and it gives me peace of mind,

9 years ago

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Maria Mata Los Angeles, CA

I found medical guardian online. they seemed to be the best company. customer service was professional, the service is easy to use, everything is good.

9 years ago

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Verified Customer

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Joyce Ashby Springfield, IL

My mom is unsteady on her feet, and she is unwilling to go into assisted living. We got her the GPS service. We're happy with it!

9 years ago

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Verified Customer

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Fannie Traines Boca Raton, FL

My mother wanted something like this, so I did research online and we went with Medical Guardian. Even the basic one is very good.

9 years ago

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Verified Customer

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Betty Jones Redondo Beach, CA

A friend of mine fell, and so another friend suggested that we should get a medical alert system. Medical guardian was excellent to work with.

9 years ago

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Verified Customer

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Marylou Bramhall Wichita, KS

I'm a vulnerable adult and could fall, that's why I bought this. I heard about it through word of mouth. I am extremely satisfied. Excellent value.

9 years ago

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Verified Customer

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Colleen Murray Littleton, CO

My mother keeps falling so we decided to get her this. The company was very helpful when I was purchasing this, and so far, everything is working well.

9 years ago

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Verified Customer

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Candiance Scarborough Seattle, WA

I got this for my mom. She fell and wasn't found for 9 hours. Customer support was wonderful! And the system works just fine.

9 years ago