Name: SmileDirectClub
Rating: 4.2

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Verified Customer

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Miles Welch Remsenburg, NY

The entire process was easy and pleasant. I have no complaints.

6 years ago

Reply from SmileDirectClub

Happy to hear this, Miles! We appreciate that you took the time to share some kind words.

Jun. 2nd, 2020

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Verified Customer

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Balreen Kaur Catonsville, MD

My teeth turned out way better than it was before and I’m just so happy.

6 years ago

Reply from SmileDirectClub

We're honored. Thank you so much!

Jun. 2nd, 2020

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Verified Customer

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Eric Levenson Windsor Mill, MD

My teeth turned out great! I love to smile now. The process was easy.

6 years ago

Reply from SmileDirectClub

We believe everyone deserves a smile they love. Thank you so much for the review, Eric!

Jun. 2nd, 2020

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Verified Customer

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Nick Fillion Danville, VA

It works just like the advertisement says, unbelievable results in just four months!

6 years ago

Reply from SmileDirectClub

We're thrilled to read this. Thank you, Nick!

Jun. 2nd, 2020

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Verified Customer

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Mary Evans Millbrook, AL

Had some soreness with new aligners. I had to use dental was and mouthwash for sure mouth

6 years ago

Reply from SmileDirectClub

We appreciate you leaving us a review, Mary!

Jun. 2nd, 2020

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Verified Customer

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Thomas Dean Gautier, MS

Great customer service and achieved a smile I am proud to show off.

6 years ago

Reply from SmileDirectClub

We're so happy to read this!

Jun. 2nd, 2020

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Verified Customer

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Jayne Louisville, KY

I had zero problems, with service, or products. Never had to contact provider

6 years ago

Reply from SmileDirectClub

This is exactly what we're here for, Jayne! Thank you so much.

Jun. 2nd, 2020

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Verified Customer

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Megan MW Louisville, KY

I had quick delivery, fast customer service, and great results!

6 years ago

Reply from SmileDirectClub

We love seeing this, Megan!

Jun. 2nd, 2020

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Verified Customer

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Ronnee Louisville, KY

The process was easy. I was not able to get in touch with customer service though.

6 years ago

Reply from SmileDirectClub

Thanks so much for the review, Ronnee. Our customer support is available 24/7 via phone, email, and chat, so this is concerning to see. If you need anything, please don't hesitate to give us a call at (800)-848-7566.

Jun. 2nd, 2020

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Verified Customer

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Victoria Barnes Marion, OH

They helped straighten my teeth more quick and cheaper than braces!!

6 years ago

Reply from SmileDirectClub

We are grinning from ear to ear. Thank you for the support, Victoria. We are always here for you!

Jun. 2nd, 2020

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Verified Customer

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Steve Miller Cincinnati, OH

Mostly it was a very good experience. I did have a few aligners that weren't finshed right.

6 years ago

Reply from SmileDirectClub

We appreciate your honest review, Steve!

Jun. 2nd, 2020

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Verified Customer

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Gina V. South Bend, IN

Fast, easy, affordable. The aligners were clear, and barely noticeable.

6 years ago

Reply from SmileDirectClub

Now that's an honor! Thank you so much, Gina.

Jun. 2nd, 2020

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Verified Customer

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Eddie Houston, TX

Easy to work with and they were honest about pros and cons of product

6 years ago

Reply from SmileDirectClub

Thank you so much for sharing, Eddie! This means the world to us.

Jun. 2nd, 2020

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Verified Customer

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Linda S. San Antonio, TX

Convenience, results. Reminders making helping you stay on track.

6 years ago

Reply from SmileDirectClub

Hello Linda, thank you; we appreciate your feedback!

Jun. 2nd, 2020

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Verified Customer

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James

Very Professional staff from the very start! Great product for the money!

6 years ago

Reply from SmileDirectClub

Thank you for this wonderful review!

Apr. 21st, 2020

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Verified Customer

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Shea Pasarela

Teeth ended up looking really good and company gave out nice rewards

6 years ago

Reply from SmileDirectClub

Thank you so much for the feedback, Shea!

Apr. 21st, 2020

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Verified Customer

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Londan Dodd

Customer service was good did not have to sit a long time to get the cray done

6 years ago

Reply from SmileDirectClub

London, thank you for the kind words!

Apr. 21st, 2020

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Verified Customer

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Karlie Serna

It was such a smooth process and I couldn't be happier with my end result.

6 years ago

Reply from SmileDirectClub

This is why we do what we do!

Apr. 21st, 2020

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Verified Customer

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Mike

Very Fast and Convenient, easy to follow directions with great results

6 years ago

Reply from SmileDirectClub

Thank you so much for the positive review!

Apr. 21st, 2020

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Verified Customer

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Tawanna Ellison

Great for minor changes. I liked that it was a short amount of time with drastic changes.

6 years ago

Reply from SmileDirectClub

Tawanna, we love seeing this!

Apr. 21st, 2020

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Verified Customer

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Jasmine Vargas

Smile direct club is super affordable and super convenient .

6 years ago

Reply from SmileDirectClub

This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!

Apr. 21st, 2020

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Verified Customer

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Becca

Loved it! Very supportive and flexible. Response time is decent

6 years ago

Reply from SmileDirectClub

Hello Becca, thank you; we appreciate your feedback!

Apr. 21st, 2020

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Verified Customer

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Michelle R.

I have a good experience from the beginning and it's very easy.

6 years ago

Reply from SmileDirectClub

Michelle, your wonderful feedback and rating mean a lot to us.

Apr. 21st, 2020

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Verified Customer

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Karen

works great, it's comfortable, and you can adujiste to your lifestyle

6 years ago

Reply from SmileDirectClub

Thank you for the wonderful review, Karen!

Apr. 7th, 2020

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Verified Customer

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Danielle Cunningham

This was a seamless process. It was only 7 months and I had the smile of my dreams

6 years ago

Reply from SmileDirectClub

Danielle, we're thrilled to see your kind review!

Apr. 7th, 2020

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Verified Customer

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Nicole Farmington, MI

They have been very helpful and the process has been easy and great !

6 years ago

Reply from SmileDirectClub

Nicole, thank you! This is what we like to hear.

Apr. 7th, 2020

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Verified Customer

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Nancy A.Manion Elmhurst, IL

Because they were easy to work with and I have a perfect smile now.

6 years ago

Reply from SmileDirectClub

Nancy, this rating means the world to us. Thank you for taking the time to leave a review!

Apr. 7th, 2020

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Verified Customer

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Sarah G.

The entire process and treatment was super easy and convenient.

6 years ago

Reply from SmileDirectClub

Hello Sarah, we really appreciate your feedback!

Mar. 23rd, 2020

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Verified Customer

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Mykiela Huxtable

Signing up was easy, the 3D scan was simple, and the products are great.

6 years ago

Reply from SmileDirectClub

Hi Mykiela, we're delighted to read your review!

Mar. 23rd, 2020

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Verified Customer

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Kathy

Nice folks to deal with. Great value compared to other aligners..

6 years ago

Reply from SmileDirectClub

Hi Kathy, now that's an honor! Thank you so much.

Mar. 17th, 2020

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Verified Customer

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Tracey Barber

All my teeth are not straight . I wore the things in my teeth as directed 22 hours a day. I received emails saying my teeth look great yet they never saw my teeth b

6 years ago

Reply from SmileDirectClub

Hello Tracey, additional aligners are available if one is not completely happy with their final results. Our goal is for each and every club member to be in love with their new smile. Additional assistance is available by giving us a call at 800-689-0053. Best, Valerie

Mar. 17th, 2020

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Verified Customer

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Preslee Douglas

Great treatment! My last set of retainer did not fit and cut my mouth really bad!

6 years ago

Reply from SmileDirectClub

Hi Preslee, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 so we can further assist.

Mar. 10th, 2020

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Verified Customer

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Mia Seitz

Friendly service. Easy to use. Clear instructions. Good results. Affordable.

6 years ago

Reply from SmileDirectClub

Thanks a million, Mia!

Mar. 10th, 2020

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Verified Customer

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Ty Zajic

Quick, simple, effective, and cost effective. Definitely worth the investment.

6 years ago

Reply from SmileDirectClub

Ty, we love seeing this!

Mar. 10th, 2020

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Verified Customer

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Hiten Patel

Great service, quick on finding ways to resolved problems with aligners

6 years ago

Reply from SmileDirectClub

Thanks for the positive review, Hiten!

Mar. 10th, 2020

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Verified Customer

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LaToya J. R.

Very convenient locations and the liners are designed perfectly for my teeth

6 years ago

Reply from SmileDirectClub

We are so happy to hear this!

Mar. 10th, 2020

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Verified Customer

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Sasha

Got a smile I wanted in 6 months without having to be deep in debt!

6 years ago

Reply from SmileDirectClub

This is why we do what we do. Thank you, Sasha!

Mar. 10th, 2020

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Verified Customer

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Rebecca Craft

They were fast, easy and very affordable. And I'm very pleased with my results.

6 years ago

Reply from SmileDirectClub

Thank you for taking the time to leave a review and putting a smile on our face!

Mar. 10th, 2020

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Verified Customer

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Matthew

Good product, worked as advertised friendly customer service

6 years ago

Reply from SmileDirectClub

Happy to hear this, Matthew! We appreciate that you took the time to share some kind words.

Mar. 10th, 2020

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Verified Customer

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Audrey Sullivan

Liked the fact that I could this from home. I'm very pleased with results

6 years ago

Reply from SmileDirectClub

We are loving your enthusiasm, Audrey! This means the world to us -- thank you so much.

Mar. 10th, 2020

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Verified Customer

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Katrina Smith

Because it didn't fix my teeth the way they presented and I'm wasting my money and I order my retainers and never received them and paid $100. THIS IS UNACCEPTABLE

6 years ago

Reply from SmileDirectClub

Hello Katrina, anyone that does not love their results once they have completed their smile plan, can request a re-evaluation for further alignment. We do not like to hear when a club member experiences a delay with their order and we do everything we can to get it resolved in a timely manner. For additional assistance, we can be contacted at 800-689-0053. Best, Valerie

Mar. 11th, 2020

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Verified Customer

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Marilyn

They were very efficient and knew what they were doing because it worked.

6 years ago

Reply from SmileDirectClub

Happy to hear it! We love providing a cost-effective option for our customers. Thanks, Marilyn.

Mar. 10th, 2020

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Verified Customer

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Stephanie H.

They have been very helpful and have helped me every step of the way

6 years ago

Reply from SmileDirectClub

Thank you for the support, Stephanie!

Mar. 10th, 2020

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Verified Customer

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Robert Miller

"reasonable cost, easy 1 and only visit, product easy to use, IT WORKS!

6 years ago

Reply from SmileDirectClub

We appreciate your positive words! We're honored.

Mar. 10th, 2020

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Verified Customer

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Diane Hobbs

whenever I had a question or concern they were ready and willing to answer me.

6 years ago

Reply from SmileDirectClub

We're proud of the level of care our team provides. Thank you for the feedback, Diane!

Mar. 10th, 2020

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Verified Customer

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Daniela Barata

GREAT SERVICE, timeliness, no issues, loved the results very quick

6 years ago

Reply from SmileDirectClub

That's what we like to hear, Daniela!

Mar. 10th, 2020

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Verified Customer

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Gianna Mckenna

My treatment is taking longer than 6 months and I haven't seen a difference since I got extra aligners.

6 years ago

Reply from SmileDirectClub

Hi Gianna, we want all club members to achieve the smile they desire. Whenever one is experiencing issues with their clear aligners, we have a wonderful dental team that would love to assist. For further assistance, please reach out to 800-689-0053. Best, Mae.

Mar. 12th, 2020

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Verified Customer

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Carmelle Jean-Francois

Smile Direct is conveninet, friendly, no fuss, accurate and affordable.

6 years ago

Reply from SmileDirectClub

This makes us smile! Thank you, Carmelle.

Mar. 10th, 2020

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Verified Customer

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Joy Brown

The process was very easy and efficient. I had minimal discomfort.

6 years ago

Reply from SmileDirectClub

Joy, thank you so much for the positive review!

Mar. 10th, 2020

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Verified Customer

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Katrina Flowers

Everyone is so caring, helpful,and they really make you feel welcomed.

6 years ago

Reply from SmileDirectClub

This is what we like to see! Thank you, Katrina.

Mar. 10th, 2020