Name: Candid
Rating: 4.8

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yemisrach tigabe Baltimore, MD

Very professional and fits myBudget. I am definitely recommend for my friends.

5 years ago

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Jordan Douangsavanh Fresno, CA

They keep you in the loop with everything going on and have solid service

5 years ago

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Patricia Solis Houston, TX

It has been an easy pleasant experience. Communication is excellent.

5 years ago

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Christyanna M. Philadelphia, PA

Patrick was really nice and helpful throughout the whole experience!

5 years ago

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Evan O'Brien Los Angeles, CA

Incredible customer service, also my aligners and scanner are so cool!

5 years ago

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Ken McMillen Union City, CA

Great staff and very knowledgeable. It was a good experience.

5 years ago

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Rebekah Lester Washington, DC

Process is simple. Very professional and open to any questions

5 years ago

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Bethel Renfrow Harvest, AL

So far easy-no issues. All questions were answered and no problems.

5 years ago

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Manny Valentine ,

It was wonderful. Great service! Everyone was beyond compassionate.

5 years ago

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Allison Truman Morristown, TN

Incredibly quick responses and worked with my needs for payment!

5 years ago

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Jewel Juarez Dallas, TX

Great experience, covered everything and all questions were answered.

5 years ago

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Terrence Norcross, GA

Very easy and informative. The clerk was very clean and knowledgeable

5 years ago

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Amelia Gomez Charles Town, WV

Shayla was persistence , professional and had great customer service.

5 years ago

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Michael Daniels Dallas, TX

Corey was fantastic! I’m glad I can be a part of the Candid family

5 years ago

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Toan Tran San Jose, CA

Customer service was great! Alex and Jordan were so helpful and friendly :)

5 years ago

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Terrence Teo New York, NY

Friendly and fast service! Everything was very clear from beginning to end.

5 years ago

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Pete Destil New York, NY

Great staff! Very helpful and professional. Looking forward to my better smile.

5 years ago

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Steve Phoenix, AZ

Candid has nice and friendly staff the care about their customers

5 years ago

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Adriana Arrington Baytown, TX

Super excited to start my treatment thank you Zou for all of your help

5 years ago

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Elizabeth Sheeran New York, NY

Emma D. is an absolute rockstar! Made the process easy and understandable!

5 years ago

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William Anderson Brooklyn, NY

Dan was great and got through the whole experience efficiently and fast.

5 years ago

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Emile Schachter Miami, FL

Unresponsive, unprofessional, to say the least. Have been trying to get a hold of them for the past two weeks. Frustrated is undermining how I feel at this point.

5 years ago

Reply from Candid

Hi Emile. Please know that Candid and its affiliated orthodontists aim to provide high quality services. We've passed along your feedback to our care team management.

Mar. 22nd, 2021

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Fernanda Tapia Los Angeles, CA

Amazing customer service! They really helped me explain the treatment process.

5 years ago

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Kelli Gentry Los Angeles, CA

Super easy and great staff can’t wait to receive my trays!!!!!

5 years ago

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Voni Rockville, MD

Came to Rockville location. Saleem was very helpful and pleasant.

5 years ago

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Brittany newton Fort Worth, TX

Great customer service! Knowledgeable and easy to speak with

5 years ago

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Claudia Rockville, MD

Clearly explained the process and throughly answered questions

5 years ago

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Anonymous Indianola, IA

Shayla was very helpful, she answered all my questions thoroughly.

5 years ago

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Tisha Long North Port, FL

Emma was great, she made sure we understood every part of the process.

5 years ago

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Mario P San Francisco, CA

Jordan was the best and played the best music during my visit

5 years ago

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Shay Parris Alexandria, VA

Hanniyah was amazing. The process was simple and easy. Highly recommend.

5 years ago

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Adam Mohammed Jersey City, NJ

Awesome . Had a super fast, clean and professional experience.

5 years ago

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Malika Austin Philadelphia, PA

Malcolm was great and he is quite educated on everything . Well informed .

5 years ago

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Ann Omidiya New York, NY

Molly and Noah was great!! Molly assisted me and was kind and informative

5 years ago

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Brie M Houston, TX

Overall good, had some hiccups with the treatment meeting but issue was rectified

5 years ago

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Sayo Kamara Oakland Gardens, NY

Dan at the UES was extremely helpful and provided great customer service! A++

5 years ago

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JL Washington, DC

Great experience, nice offices and had all my questions answered.

5 years ago

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Ariel Washington, DC

Very friendly and nice service. They have very professional machines

5 years ago

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Amber Burke Delano, PA

Patrick was pretty awesome. Very personable and well informed

5 years ago

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Inga Washington, DC

Very professional and efficient, everything was very smooth,

5 years ago

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Everett vaccaro ,

Shary is amazing ..thank you ...she helped me out and was very informative..

5 years ago

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Ale San Diego, CA

I’m a new costumer, so far excellent!I specially the costumer service of Sarah M.

5 years ago

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Johnepp18 Hanford, CA

Very helpful and knowledgeable to walk me through the step by step process!

5 years ago

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Lindsay Serridge Pittsburgh, PA

Professional, clear, and to the point. Good information and knowledgeable.

5 years ago

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Girard Washington, DC

Very great service provided easy and efficient, no dislikes will refer others

5 years ago

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Juan Gutierrez Canoga Park, CA

Service was fast and efficient. My Candid experience was great.

5 years ago

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Kate Thompson Brooklyn, NY

Good care from the beginning to the end of treatment. Amazing results too

5 years ago

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Carlton O'Neal Los Angeles, CA

Shayla was great! She walked me through the process and was very friendly

5 years ago

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Conor Maguire Arlington, VA

I appreciated how straightforward and transparent the process was.

5 years ago

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Alexandra ,

Shilp was very thorough and did an amazing job at explaining my plan carefully.

5 years ago