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7.4

Overall Score

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Susan Shepherd Swannanoa, NC

Efficient, and only on week 6, and I can see a notable difference already!

5 years ago

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Reply from byte

It just keeps getting better and better! Be sure to reach out to us if you run into any questions!

Oct. 19th, 2021

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Jessica Dayton, OH

Attentive, easy to do, easy to upload photos unlike the first company I tried

5 years ago

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Reply from byte

Really appreciate the feedback! Our goal is to make sure each customer's journey is as seamless as possible! 😉 Let us know if you have any questions!

Oct. 19th, 2021

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Corlis Ward Davenport, FL

Very nice team and gave me all the information with no problem

5 years ago

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Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Nov. 2nd, 2021

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Alison Harding Davenport, FL

Easy process. And I'm already seeing great results from the braces.

5 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Nov. 2nd, 2021

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Carol Anderson Orinda, CA

It works! It's easy! It's economical. what could be better?

5 years ago

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Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback!

Nov. 2nd, 2021

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Bridgette Holder

Great experience so far, the staff have been helpful and friendly

5 years ago

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Reply from byte

Thank you! We work hard to make sure every customer feels supported the whole way through:)

Nov. 2nd, 2021

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WILLIAM FORD New York, NY

Decent value compared to other brands, not seeing the results I necessarily wanted so far.

5 years ago

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Reply from byte

Hi there, while changes will be gradual with Byte aligners, our Customer Care team is here to check in on every customer's progress. To connect with our team, simply email support@byteme.com or give us a call at 877-298-3669:)

Oct. 20th, 2021

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Lori Mayer Saint Louis, MO

So far, so good! I'm about halfway finished with the process and I'm happy with the results so far

5 years ago

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Reply from byte

Halfway already! Thank you for sharing this great review:)

Oct. 20th, 2021

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Pura Tra Channelview, TX

I have seen a tremendous different in my smile from when I first started

5 years ago

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We are so happy to hear this, Pura!

Nov. 2nd, 2021

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Teri K Seattle, WA

rushing process, the aligner itself dont work as well ( i have the night) - would only recommend it if you had braces in the past.

5 years ago

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Reply from byte

Thank you for leaving this feedback, Teri. Let's get you taken care of. Give us a call at 877-298-3669 or send us an email at support@byteme.com and our team would be happy to help!

Oct. 19th, 2021

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Darryl Shelmire Long Beach, CA

Customer service is crap, they are super helpful before you pay. But once you pay your cost, you're basically on your own.

5 years ago

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Reply from byte

Hi Darryl, once treatment has started, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 19th, 2021

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Jessica Barrick Windber, PA

The process was super, super easy. Their customer service is excellent.

5 years ago

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Reply from byte

Thank you so much for your review, Jessica!

Nov. 2nd, 2021

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Kristy Poe Hermann, MO

Alligners fit perfect each time.. see improvement between each change

5 years ago

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Reply from byte

This is so exciting! Thank you for your review, Kristy:)

Nov. 2nd, 2021

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Dorothy Strahley Fayetteville, NC

Easy and affective process. Help line was always fast to respond too

5 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 20th, 2021

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Lauren Smithers

I dont think my smile will be perfect. But its definitely better than before I started byte.

5 years ago

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Reply from byte

We can't wait to get you to your results! If you have any questions or concerns, give us a call at 877-298-3669 or send an email over to support@byteme.com :)

Oct. 20th, 2021

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Kendra Elmira, NY

great customer service, comes with many things, and is an easy process

5 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 20th, 2021

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Oleg Zenzin Forest Knolls, CA

they've made a multi-step process fun and simple. Also good quality product

5 years ago

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Reply from byte

Hey Oleg, we strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Oct. 20th, 2021

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Maddison Haynes Papillion, NE

I like the idea of how byte works but feel like there isn't a ton of communication after you start

5 years ago

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Reply from byte

Hi Maddison! Your smile is so important to us, and we want to make sure to get you to those projected results in the safest and quickest way possible. Our team should be sending you check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. If you haven't been seeing those emails, let's check that out right away. Please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

Oct. 19th, 2021

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Shavonnya McWatt Hinesville, GA

It was mostly good due to the customer service and the follow ups

5 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Happy to hear about your experience :)

Oct. 20th, 2021

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Vicki Garrett Waimanalo, HI

Good price, good results so far.retainers were made relatively quickly.

5 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us :)

Oct. 20th, 2021

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Mary O'Donnell Bolingbrook, IL

my teeth are becoming straighter and whiter quickly and relatively painlessly

5 years ago

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Reply from byte

We not only want to get each customer to their dream smile, but we want them to smile the whole way there. :)

Nov. 2nd, 2021

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Ardis Fuentes Philadelphia, PA

The ease to getting the process started and the rapid results are amazing!

5 years ago

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Reply from byte

Let's continue this positive experience, shall we? Feel free to reach out to support@byteme.com with any questions.

Nov. 2nd, 2021

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Noemi M Ortiz La Crescenta, CA

Great product and customer service was efficient and courteous at all times.

5 years ago

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Reply from byte

We love to hear it! Thank you for your review!

Nov. 1st, 2021

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Kristi Matal Enid, OK

They are easy to use, love taking them out to eat and brush my teeth!

5 years ago

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Reply from byte

We are so happy to hear this - thank you!

Nov. 1st, 2021

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Mary Good Avon, CT

Very easy company to work with..all of the retainers fit perfectly.

5 years ago

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Reply from byte

Great to hear! Thank you for sharing this review:)

Oct. 12th, 2021

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steve moore Portland, OR

excellent customer service; simple process all the way through

5 years ago

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Reply from byte

We are so happy to hear this! Thank you for sharing:)

Oct. 12th, 2021

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Natalie Jayawardene Houston, TX

The product seems great so far but customer service disappeared after I paid for the treatment

5 years ago

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Reply from byte

Hi Natalie, thank you for your review! After payment, our team sends out check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. For any questions or concerns regarding this, please reach out at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back.

Oct. 12th, 2021

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Natascha Schambach Aubrey, TX

Quick, efficient, clear process, effective so far at 6 retainers in

5 years ago

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Reply from byte

This is so great to hear! Thank you for taking the time to leave this awesome review:)

Oct. 12th, 2021

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Nicole Tempe, AZ

the aligners are working and space between my teeth is reduced.

5 years ago

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Reply from byte

We are thrilled for you and your new smile!

Oct. 12th, 2021

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Nina Noelle Daculan Albany, GA

Aligners are great. Hassle free. I would not need to go to the dentist to let them see my teeth.

5 years ago

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Reply from byte

We are proud to offer a more convenient way to straighten your teeth. We appreciate your review!

Oct. 12th, 2021

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Heather Joslyn Williamston, MI

Super easy and quick results without interrupting my daily routine

5 years ago

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Reply from byte

We are glad to hear that it has been so convenient and easy for you!

Oct. 27th, 2021

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Holly Rokes Fort Dodge, IA

I was very happy with the initial process along with results I've seen.

5 years ago

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Reply from byte

We are so happy to hear this! Thank you Holly:)

Oct. 27th, 2021

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Huda Bethesda, MD

Easy, effective and reasonably priced.pretty good communication

5 years ago

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Reply from byte

Thank you for leaving such a great review, Huda!

Oct. 27th, 2021

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Heather Veitch Spring, TX

good customer support and product, so far I really like the results

5 years ago

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Reply from byte

We are so excited for you and your new smile!

Oct. 27th, 2021

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Ingrid Schaumburg, IL

So far it's been a great experience with service and the material delivery.

5 years ago

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Reply from byte

Thank you for leaving this great review, Ingrid :)

Oct. 27th, 2021

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Shelby Kennedy

My teeth look so great! And I didn't have to leave my house!

5 years ago

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Reply from byte

We are so happy you chose Byte, Shelby!

Oct. 27th, 2021

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Janet Little Boise, ID

Halfway through, there's a big difference. Customer service is excellent!

5 years ago

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Reply from byte

Halfway already! We can't wait to get you to that last step:)

Oct. 21st, 2021

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Jenna Loveland, CO

The customer service is great and the product works very well.

5 years ago

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Reply from byte

Thank you so much for your review, Jenna!

Oct. 27th, 2021

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star star star star star

Jeanette Vuong San Gabriel, CA

Convenient, easy, simple treatment process! Also its painless!

5 years ago

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Reply from byte

Thank you so much for taking the time to share this with us! We are so excited for you :)

Oct. 27th, 2021

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Jeannine Chasse West Thornton, NH

It was easy to use and I noticed results within a couple weeks.

5 years ago

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Reply from byte

Getting each customer the smile they deserve:) Thank you!

Oct. 27th, 2021

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Joanna Yoder Wellington, OH

Very easy to figure out and super helpful if you have questions.

5 years ago

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Reply from byte

We are here for each customer every step of the way. If you have any questions, reach out to us at support@byteme.com

Oct. 27th, 2021

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Jeffrey P Runnals Ossipee, NH

So far after 10 weeks there has been a very noticeable improvement

5 years ago

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Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Oct. 27th, 2021

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Keith Odell Lees Summit, MO

Upper aligner doesn't fit well after contacting the company I was told.to cut part off but still doesn't fit snugly

5 years ago

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Reply from byte

We hear your concerns, Keith, and we would like to provide some insight into adjusting the fit of the aligners. Trimming and adjusting aligners is a common practice throughout clear aligner therapy. When a customer seeks a chairside experience with clear aligners at their local dentist, the dental assistant or hygienist will adjust the aligners as needed for comfort. When a customer pursues a remote clear aligner company, it is their responsibility to adjust the clear aligners as needed. When there are areas that cause discomfort or are not fitting properly, we kindly ask that the aligners be trimmed or filed down. If after adjusting the aligners there are still fit concerns, we want our team to review and determine the best next steps. Send us an email at support@byteme.com or give us a call at 877-298-3669. We are standing by for support!

Oct. 15th, 2021

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Karrie C Ming Ashburn, VA

I don't see much on a change and I'm into my 7th week, haven't missed a day of wearing them nor hyperbyte

5 years ago

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Reply from byte

Thank you for your feedback, Karrie. We know that it may be difficult to see the movement of your teeth, especially on a day-to-day basis. The changes will be somewhat gradual. We always recommend taking regular progress pictures for yourself - that way you can see how you've progressed since the beginning. We would love for our team to review your current progress. Please give us a call at 877-298-3669 for immediate assistance. You can also email our team at support@byteme.com. We are standing by for support!

Oct. 15th, 2021

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Marie Rodriguez Lagrangeville, NY

Very easy and simple to use love package it in keep in place.

5 years ago

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Reply from byte

We love to hear it. Thank you for your review!

Nov. 2nd, 2021

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Kelly Patterson

Been using my week 1 trays for 2 months. They are so tight that my crown was loosened and then cracked from pulling the trays off.

5 years ago Edited October 11, 2021

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Reply from byte

Our customer's safety is our number one priority. We want our team to address any concerns such as this as soon as possible. For immediate assistance, please give our team a call at 877-298-3669. We are standing by for support!

Oct. 15th, 2021

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Kevin Thaden El Paso, TX

There is a noticeable difference in the first week. The directions are easy.

5 years ago

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Reply from byte

We love to hear it! Thank you for your review!

Nov. 2nd, 2021

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Katherine J Galbraith Hoodsport, WA

Whenever I have had any problems, you guys are quick to offer solutions.

5 years ago

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Reply from byte

Fantastic to hear you're having a great experience, Katherine :) We can't wait to get you to that last step.

Oct. 13th, 2021

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Kylie Kapolei, HI

better than smile aligners. this byte company is very excellent, good help, thank you!!! BYTEEE

5 years ago

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Reply from byte

We love to hear it!

Oct. 12th, 2021

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Leslie Gunn Mobile, AL

I really like them they have great customer service and check on me with updates

5 years ago

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Reply from byte

Hi Leslie! We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.  

Oct. 12th, 2021