Name: byte
Rating: 4.5

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Sara davis Decatur, TN

I am been beyond thrilled with my experience this far with byte and I’m. In week 3 and already noticing changes. I can’t wait to continue to see my results. They have the best customer service by far.

5 years ago

Reply from byte

This is so exciting! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 22nd, 2021

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Nikki Cody Marion, VA

I am about halfway through my treatment and I can see a huge difference in the placement of my teeth! The only complaint I have is that a few of trays didn’t align so I was instructed to trim them down to fit, making them less comfortable. Overall, this has been a pleasant experience!

5 years ago

Reply from byte

Thank you for your feedback, Nikki. We are happy to hear you are seeing progress. We are sorry to hear that they are less comfortable after trimming. If the edges are too sharp you can file them to help with the discomfort. Our team is always happy to help with any concerns or questions. You can reach us by email at support@byteme.com or by phone at 877-298-3669. We are excited to see your final results 😊

Sep. 14th, 2021

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Erin E Valentine Cuyahoga Falls, OH

My aligners have definitely worked! There's one gap that's still there (it's the main reason I got the aligners), but I've noticed a difference and have hope that the second half of my treatment will solve that problem too! Thank you Byte!

5 years ago Edited November 3, 2021

Reply from byte

Hi Erin! Thanks for sharing this great feedback with our team. If you have any questions about your treatment or progress, send our team an email, we are always here to support :)

Sep. 10th, 2021

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Penny Pagona Virginia Beach, VA

My teeth are definitely moving into the correct position and I’m only on week 8. I do wish the teeth brightened was a little stronger but straight teeth was my goal and that’s what I’m getting.

5 years ago

Reply from byte

This is so exciting Penny! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Sep. 8th, 2021

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Angel Ononogbo Beachwood, OH

My experience with Byte so far has been positive. I am just on my 14th-week aligners, and the difference between my previous smile and now is immense. The customer service could be better; it does take them a while to reply to my emails sometimes.

5 years ago Edited November 12, 2021

Reply from byte

Thank you Angel! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 8th, 2021

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C Collins Calabasas, CA

I am currently in a second revision. I have a few teeth not moving properly, but Byte has been good about the revision process. Apparently, this is common but I wish I would have known prior to starting treatment, because it does get very discouraging to be a week or two out from finishing only to discover you need revision (again).

5 years ago

Reply from byte

Hi, thank you for taking the time to share this feedback with our team. While the 7-day wear time works for most of our customers, there are times when a longer wear-time is necessary. It is our goal to get our customers the smile we projected, but we understand how frustrating it can be to have an extension of treatment. The health and safety of our customers is number one to us and, we want to get you to those projected results in the safest way possible which sometimes does require additional aligners. If you have any further questions or concerns we got you. You can reach us at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback.

Sep. 8th, 2021

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Rachel Coale Lansing, MI

I am a little over halfway with the night program and my teeth are getting back to where they were when I had braces years ago. The process has been simple and straightforward. Full disclosure: I am being compensated for providing a review, words and opinions are my own.

5 years ago

Reply from byte

We appreciate you leaving this review. We may offer a free item to customers for leaving honest feedback, whether positive or negative, so we thank you for taking the time to share yours!

Sep. 1st, 2021

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Anna J Chicago, IL

The process has been pretty seamless and quick getting the aligners and the first couple weeks. I'm on week 15 and there has been good movement on my teeth but not ideal. It has been taking really long with multiple communications and days in between each email before I get a response. After submitting multiple rounds of pictures, the customer service rep just sent me another form to fill out and to re-send the same pictures again. Efficiency is really lacking during the last stretch or if you come across any issues such as the aligners not fitting.

5 years ago

Reply from byte

Hi there, we appreciate your feedback. We want to make sure you feel supported the whole way through. Please feel free to give us a call for immediate assistance at 877-298-3669 during normal business hours MST Monday-Sunday. We are here to help!

Sep. 1st, 2021

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Jennac Orlando, FL

My husband is loving the Byte system. He's excited to see his teeth transition and slowly move into place allowing him to get a straight smile without ever having to step foot into an orthodontist office.

5 years ago

Reply from byte

We are so excited for him! Thank you for sharing this:)

Sep. 1st, 2021

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Sharon Bowerman Schertz, TX

Byte has been easy to use from beginning to end! Be ready to buy though because initial impressions are only kept for a short amount of time. I have a couple weeks left, but I'm very happy with my results so far!

5 years ago

Reply from byte

This is so exciting Sharon! We are always thrilled to hear about all of our customers' amazing progress. If you have a question, email support@byteme.com or give us a call at 877-298-3669 and our team would be happy to help. Thank you for the great review

Aug. 23rd, 2021

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Lisa E Cleveland, OH

I am very pleased with my progress thus far. I am almost done with my 15 week treatment and my teeth are straighter and my smile is brighter. I’m so glad I made the decision to use Byte!

5 years ago

Reply from byte

Wooo! We are thrilled for you. Thank you for choosing Byte:)

Aug. 20th, 2021

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Julie Ann Indianapolis, IN

The byte team really cares about your treatment plan going smoothly. They always check on me to make sure I'm satisfied with the results or have any questions. Would definitely recommend to a friend!

5 years ago

Reply from byte

Our Care team does just that - we CARE! We are so happy to hear that you have been well taken care of. Thank you for taking the time to leave your feedback:)

Aug. 19th, 2021

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Rebekah Duncan Topeka, KS

I like the simplicity of Byte and the quality of their products. The only thing that I would change is maybe to include video consults with the orthodontists/professionals at specific intervals; first day, after 3 weeks, 6 weeks, 9 weeks, 12 weeks.

5 years ago

Reply from byte

This is great feedback! Thank you for your review and we are so excited for you and your new smile:)

Aug. 18th, 2021

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Imani J Kalamazoo, MI

I like how helpful byte is! I would say my only complaint is I wish I was answered back a tad quicker, but for my experience and the customer service I've been provided, it has been nothing but amazing!

5 years ago

Reply from byte

Hi there. We appreciate your feedback and want to assure you that our team is working hard to cut down our response times and make sure all our customers are being helped as soon as possible. We are so happy to hear that our team has been helpful in answering all your questions. Any time you need assistance, please do not hesitate to give us a call or shoot us an email :)

Aug. 11th, 2021

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Jenni Swinney Greenwood, IN

So far my Byte experience has been wonderful. I wanted to fix my smile (it's a big one) without braces & without breaking the bank. Byte is delivering on both those & my teeth are getting whiter with BrightByte (an extra bonus!). I have a couple weeks to go & am excited to see my final results!

5 years ago

Reply from byte

Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!

Aug. 9th, 2021

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Ingrid J The Bronx, NY

This aligners are amazing! Quick results , such pretty packaging and storage and awesome sales reps they are so caring and thoughtful… quick to answer anything at anytime ! It’s been such an amazing transition!!

5 years ago Edited December 22, 2021

Reply from byte

We are so excited to hear that you are already seeing the progress in your smile! We can't wait to see those final results. Thank you for the great review, Ingrid.

Aug. 6th, 2021

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Caitlin Wallace Kingsport, TN

Byte is an amazing alternative to the traditional braces! I love that it’s nearly painless, hassle free, and fairly inexpensive! The byte advisors keep in touch and are very helpful also!

5 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Aug. 4th, 2021

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Renee from MI Saginaw, MI

Byte has a friendly and knowledgeable customer service team, quality product for the price, and a user friendly website with a patient portal. I'm two weeks into my treatment and couldn't be happier.

5 years ago

Reply from byte

This is amazing! Our goal is to have every one of our customers supported from the start to their last step.

Jul. 28th, 2021

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Rayecy Fei Las Vegas, NV

It has been great experience so far. Couple hiccups but I got great advisor to help out to speed everything faster. I need to shout out John which is one of the byte advisor he is one of the best. A plus on customer service!

5 years ago

Reply from byte

Woohoo, Rayecy! We are so excited for you. Thanks for sharing this awesome review :)

Jul. 28th, 2021

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AJ P Alexandria, VA

I had braces before I switched to clear aligners with Byte and it has been the best decision I've ever made. My teeth and mouth feel better and their customer service is fire!!!

5 years ago

Reply from byte

This makes us so happy to hear. We are so happy our team has been able to assist and that you are loving your smile transformation so far! Thanks for the awesome review :)

Jul. 21st, 2021

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Mary Hardy Charlotte, NC

Byte is amazing!!!! From day one, they have always kept in touch and they make the process super easy. I would recommend this to anybody who doesn’t want traditional braces.

5 years ago Edited September 14, 2021

Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

May. 20th, 2021

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Rory San Francisco, CA

My teeth have moved in the right direction, but I've needed to do a few remolds as my teeth may not have moved based on where the retainers were suggested. A bit cumbersome to remold but the Byte team has been responsive and helpful.

5 years ago Edited November 3, 2021

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Rachel Brooks Fort Johnson, NY

It's been great to have my teeth straitened a bit but my bottom teeth won't seem to get any better

4 years ago

Reply from byte

Rachel, we appreciate you reaching out and sharing this feedback. Our goal is to make sure that our customers have an enjoyable experience through every part of the process. We want to make sure that we can address these concerns and do what we can to help as soon as possible. Please give our team a call at (877) 298-3669 or send us a DM on our social platforms such as Instagram and Facebook.

Mar. 22nd, 2022

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Jennie Blakney Waretown, NJ

The product is great. Getting a teenager to use it properly is a whole different story.

4 years ago

Reply from byte

Jennie, we appreciate the feedback and are here to help in any way we can!

Mar. 22nd, 2022

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Verified Customer

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Allison High Point, NC

Great product, amazing quality, & helpful/friendly customer service!

4 years ago

Reply from byte

Allison, thank you for this review- We appreciate you!

Mar. 22nd, 2022

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Verified Customer

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Melissa Pyles Mount Airy, LA

My teeth have straightened tremendously. Very easy to contact and get support.

4 years ago

Reply from byte

Melissa, thank you for your kind review, we are here for you!

Mar. 22nd, 2022

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Brad Allbright Spring, TX

It's a cheaper option of aligners but it's difficult for them to monitor & adjust your progress.

4 years ago

Reply from byte

Thank you Brad for your feedback, we are actively working on ways to improve and enhance the customer experience. If you have any specific concerns or additional questions, please reach us though our social media platforms such as Facebook and Instagram via DMs!

Mar. 22nd, 2022

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Verified Customer

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Stephanie Wilson Pearl, MS

Difficulty getting clinical response and frequently conflicting communication between representatives

4 years ago

Reply from byte

Hi Stephanie, we are always looking for ways to improve the customer experience so we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout the whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Mar. 18th, 2022

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Verified Customer

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Fggg

They were good, even helped with aligners when I didn't like the outcome of my teeth

4 years ago

Reply from byte

Thank you so much for sharing, we are more than happy to be apart of our customers' smile journeys!

Mar. 21st, 2022

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Verified Customer

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Cynthia Blakely Forney, TX

Because I was never told until my last week that you were to file them down to make a better fit so I wasted the whole time.

4 years ago

Reply from byte

Hi Cynthia, we want to make sure each customer is getting to their new smile in the safest and best way possible. Our team should be sending you check-in emails every 2 weeks to make sure everything is progressing as projected. Those emails can sometimes get stuck in a junk or spam folder. If you haven't been seeing those emails, let's check that out right away. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Mar. 31st, 2022

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Ryan Sennott Laguna Beach, CA

I feel like my teeth were barely changed. They sent me a second impression kit and I went through the process again and there wasn't any difference. I'm over it.

4 years ago

Reply from byte

Hi Ryan, We want to make sure each customer is getting to their new smile in the safest and best way possible. Sometimes teeth are more stubborn than we expected and take longer to move. Each customer has the option to schedule a phone or video call through their customer portal with our Professional Care Team. We would also recommend giving our team a call at 877-298-3669 for immediate assistance.

Mar. 28th, 2022

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Verified Customer

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NA Eatontown, NJ

Very easy and self explanatory, super helpful and got the results i wanted

4 years ago

Reply from byte

We are so happy for you!

Mar. 17th, 2022

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Verified Customer

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erica heartsong Petaluma, CA

The aligners are great. The customer service and ability speak with a human is lacking.

4 years ago

Reply from byte

Hi Erica, we are always looking for ways to improve the customer experience so we appreciate you taking the time to leave this feedback. We want every customer to feel supported throughout the whole Byte journey. If at any time you are unable to connect with our team, please give us a call at 877-298-3669 or send us a direct message through Facebook and our team would be happy to assist.

Mar. 18th, 2022

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Verified Customer

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Shanyla Poston Los Angeles, CA

I have had byte less than a year and I can already see a difference .

4 years ago

Reply from byte

Wooohooo! We are so thrilled for you, Shanyla!

Mar. 17th, 2022

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Wendy Lusardi Randolph, NJ

Service was very good but using Byte resulted in serious dental problems for me that will cost big $$ to fix.

4 years ago

Reply from byte

Hi there, we want to do everything to ensure each customer progresses well and feels supported through each step. It's important to make sure that we can address these concerns and do what we can to help as soon as possible. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Mar. 17th, 2022

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Ronisha Olvera Killeen, TX

I'm paying for a service I can't use. I've reached out to them about my aligners not going properly and it being very painful to where it seems like they just don't fit

4 years ago

Reply from byte

We are here to help with any concerns during treatment. For immediate assistance, our team is available via phone at 877-298-3669!

Mar. 16th, 2022

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Verified Customer

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Donna McCalla Springfield, PA

very attentive to my particular needs and my teeth look great!

4 years ago

Reply from byte

We are so thrilled for you, Donna!

Mar. 16th, 2022

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Verified Customer

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Alice Gomes East Elmhurst, NY

My outcome was exactly what I wanted. I can finally smile with full confidence

4 years ago

Reply from byte

We are proud to offer a more convenient way to straighten teeth! Thank you for your review, Alice.

Mar. 18th, 2022

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Verified Customer

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Connor Young Concord, NH

Very little follow up or contact to check progress. Who knows if this is the way it should be alignment, straight wise or bite?

4 years ago

Reply from byte

Hi Connor. At Byte, we know how important communication is and we always strive to be open and transparent. f there are any concerns regarding progression or quality of the aligners, our Professional Care Team is here to help. Customers can schedule a phone or video conference at any point during treatment through their customer portal. We recommend this if there are any lasting questions or concerns. It is important to us to get every customer to their new smile in a quick and safe way. Please reach out to us at support@byteme.com or give our team a call at (877) 298-3669 to further address any concerns you are experiencing. We look forward to connecting.

Mar. 18th, 2022

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Yeonjoo Bothwell Wright, WY

I can tell my teeth shape changed and the company cares me pretty good

4 years ago

Reply from byte

We are so happy to hear this! We want every customer to feel supported and cared for the whole way through!

Mar. 17th, 2022

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Verified Customer

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Regina Brown Las Vegas, NV

These are so much more comfortable than when I had Invisalign back in 2006

4 years ago

Reply from byte

This is so great to hear! Thank you for sharing this awesome review, Regina.

Mar. 17th, 2022

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Melissa Sack Littleton, CO

They are not working. When I started my teeth were moving, but after a few weeks I stopped seeing progress. I've had to go back to the start.

4 years ago

Reply from byte

Sometimes teeth are more stubborn than we expected and take longer to move. Our goal is to make sure that our customers have an enjoyable experience through every part of the process. We would love to look into this further and chat more about your questions and concerns. Our team is available to speak via phone call at (877) 298-3669 Monday-Sunday, 8 AM-6 PM MST. Please give us a call and let's make sure you are being taken care of!

Mar. 15th, 2022

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LaTonya D. Smith Lees Summit, MO

My main reason for getting braces was to close a gap on the side of my mouth. They didn't tell me until after I started that couldn't close the gap.

4 years ago

Reply from byte

It is important to us to be transparent throughout the whole process. We provide a 3D view of a customer's smile before they purchase their treatment. If there are any concerns regarding the results of treatment, we'll want those customers to reach out right away. Feel free to give us a call at 877-298-3669!

Mar. 16th, 2022

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Carmen P Rodriguez Bronx, NY

Byte aligners really work. My teeth are straight and beautiful.

4 years ago

Reply from byte

YAY! We are so happy to hear this. Thank you, Carmen, for sharing this experience with us!

Mar. 15th, 2022

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Verified Customer

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Nickie Gaffney Cadiz, KY

The company always checks up on me to see how my treatment is going.

4 years ago

Reply from byte

WOW, this just made our day! At Byte, our team truly cares about getting all our customers the smile of their dreams. We know the at-home process can be a little daunting and we want everyone to know that we are here to guide and support them every step of the way. If you ever have any questions, concerns, or just want to brag about how amazing your new smile is looking our team is here. Give us a call at 877-298-3669 and a Byte team member will assist!

Mar. 15th, 2022

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Verified Customer

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GINA MICHELLE Fort Collins, CO

Results times were misleading. It's taking longer than advertized and longer than estimated after teeth molds made.

4 years ago

Reply from byte

With any orthodontic treatment, adjustments may be necessary in order to achieve those new smile results. We understand that this can be frustrating, but our Professional Care Team is here to review our customers' progress and make sure those results are attained. We recommend our customers to schedule phone or video calls with our Professional Care Team through their customer portal if issues or concerns ever arise. For questions on this, please give us a call at 877-298-3669.

Mar. 11th, 2022

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Verified Customer

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Lauren Hickerson Maysville, KY

My top gap wasn't completely closed but other than that I think it was a cheaper purchase than the Invisalign.

4 years ago

Reply from byte

Thank you for your review, Lauren! Our team is always here to check up on progress. Don't hesitate to reach out!

Mar. 16th, 2022

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Verified Customer

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Kathlena Luft Nashville, TN

The Hyperbyte device greatly lessens soreness and speeds up the process

4 years ago

Reply from byte

So happy to hear about your experience, we sure do love our HyperByte!

Mar. 11th, 2022

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Verified Customer

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Anthony Paternoster Farmington, NY

I'm not having great results, multiple refinements. Still not seeing the results I was initially sold on.

4 years ago

Reply from byte

Hi Amber, we understand the frustration of having to extend treatment. Each customer's dental health and safety is number one, so we want to make sure to get to those results in the safest way possible. Our team is working hard to get every customer there as quickly as possible. When questions arise, we are here to help. Please reach out anytime through our Contact Us page. We are ready to support!

Mar. 11th, 2022

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Verified Customer

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Melissa Caldwell, ID

This is the first I have been in contact with the company. Nobody has checked in on my progress or if there are any questions or concerns.

4 years ago

Reply from byte

Melissa, we hear your frustrations and concerns and would love to look into this further- Please send us a DM over Facebook or Instagram!

Mar. 11th, 2022