Name: byte
Rating: 4.5

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Verified Customer

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Kim Richards Morgantown, WV

People are nice and they make it easy. They check in and follow your progress.

5 years ago

Reply from byte

Thank you Kim! We work hard to make sure every customer feels supported the whole way through:)

Sep. 10th, 2021

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Verified Customer

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Bobby Ray Boyd Kennesaw, GA

Get product, effective at its task, but company is a bit lazy as in they don't want to do any real additional work after mailing you the kit

5 years ago

Reply from byte

Hi Bobby- thank you for taking the time to share this feedback with our team. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have. Our team also should be sending check-in emails every two weeks to ensure that all of your questions and concerns are being addresed. Feel free to give us a call or send us a message on Facebook if you have any current concerns, our team is always here to help!

Sep. 10th, 2021

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Verified Customer

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Sean Albrecq San Marcos, CA

Mostly good fit week to week but poor communication when problems come up. I was also missing one weeks aligner

5 years ago

Reply from byte

Hi Sean! We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! If you have any concerns that need immediate assistance our team is available for a phone call at 877-298-3669 Monday through Sunday during normal business hours MST. We are always here for our customers!

Sep. 10th, 2021

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Verified Customer

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Summer mattingly Lewisport, KY

I’ve been trying to order my last aligners for weeks and can’t get anyone to respond

5 years ago

Reply from byte

Hi Summer! Let's get you that support. Please give us a call at 877-298-3669 or send us a message on Facebook and our team would be happy to help!

Sep. 10th, 2021

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Verified Customer

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Micah Shawnee Mission, KS

The process has been really easy and you can see results week-to-week.

5 years ago

Reply from byte

Seeing the results week over week is the best part! Thank you for a great review :)

Sep. 10th, 2021

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Verified Customer

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Anntionette K Smith New Orleans, LA

They're hard to wear all day. Every time I have to take them out to eat or drink, it irritates my gums. and eat and drink

5 years ago

Reply from byte

Thanks for this feedback! We do understand that it does take some time for our customers to get adjusted to the lifestyle of new aligners but we know it will be worth it. If you have any questions or concerns, do not hesitate to reach out, we are always here to support our customers :)

Sep. 10th, 2021

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Verified Customer

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Ashley Terwilliger Ellsworth, ME

Easy and fairly comfortable. Very fast results that I can quickly see

5 years ago

Reply from byte

Yes Ashley- we love to hear this! Thank you for the great review.

Sep. 10th, 2021

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Ashley fox Ponca City, OK

The price plan works for me and I’ve seen great improvement in my teeth

5 years ago

Reply from byte

This is so exciting Ashley! Thanks for the great review :)

Sep. 10th, 2021

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Verified Customer

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Cheryl Hogue Oceanside, CA

They are easy to use and by most people undetected when I smile.

5 years ago

Reply from byte

That's the magic of invisible aligners :) Thanks for the great review Cheryl- we are so excited for you!

Sep. 10th, 2021

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Verified Customer

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Norman Salter Tampa, FL

They're easy to use and they work well. Would recommend to a friend.

5 years ago

Reply from byte

We love to hear this Norman! Thank you for the great review :)

Sep. 10th, 2021

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Verified Customer

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Eliana Chevalier Homewood, IL

Because I haven't finish my treatment, so I don't know yet how's gonna be the final result.

5 years ago

Reply from byte

We hear you Eliana! We are so excited for you. Do not hesitate to reach out if you have any questions regarding your treatment. Our team is always here to support :)

Sep. 10th, 2021

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Verified Customer

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Carly McPhail Waterford, MI

The process has been so easy, and I’m seeing great results!

5 years ago

Reply from byte

Carly- Thank you so much for taking the time to share this with us! We are so excited for you :)

Sep. 10th, 2021

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Verified Customer

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jaime Burlile Murrieta, CA

Great experience so far! Customer service has been amazing.

5 years ago

Reply from byte

Yay Jaime! Thank you so much for sharing. Do not hesitate to reach out, we are always here to support :)

Sep. 10th, 2021

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Verified Customer

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Jamie Scott Riverdale, GA

Pretty straight forward user friendly , nothing more to say

5 years ago

Reply from byte

These are all awesome things- thank you so much for sharing Jamie! :)

Sep. 10th, 2021

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Verified Customer

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Khalea Jones Brockton, MA

I have been enjoying my journey with byte. Easy to follow, convenient

5 years ago

Reply from byte

We are so happy to hear this Khalea! Thank you for the great review :)

Sep. 10th, 2021

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Verified Customer

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Katelyn Manross Flagstaff, AZ

the aligners were really uncomfortable at first and they aren’t really fitting so it’s hard to speak with them in

5 years ago

Reply from byte

We want all of our customers to be supported and feel comfortable throughout treatment. If you have had trouble getting in touch with our team, please give us a call for quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a call back. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions. :)

Sep. 10th, 2021

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Verified Customer

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Angie Hardin Hampton, VA

Works as advertised. Reasonablely priced. Great customer service

5 years ago

Reply from byte

We are so happy to hear this Angie. We appreciate your great review :)

Sep. 10th, 2021

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Isauro Cerna Chandler, AZ

I’m on week 9 and I still see I still see my smile the same or similar to what I started. I’m like 6 trays away. I don’t see this changing.

5 years ago

Reply from byte

Hi Isauro- thanks for taking the time to share this feedback with our team. It is important to us to get every customer their dream smile, which is where our Pro-Care team comes in. This team can check on progress, fit, and provide the best next steps to get our customers their projected results. You can reach our team via email at support@byteme.com or by phone at 877-298-3669 during normal business hours MST Monday-Sunday.

Sep. 10th, 2021

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Verified Customer

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Janna Dringenberg Atlanta, GA

So far, so good. Affordable price and I'm seeing results already on week 7

5 years ago

Reply from byte

Janna- Byte is proud to be the best value in the orthodontic space! Thank you for taking the time to submit this awesome review!

Sep. 10th, 2021

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Verified Customer

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Jessica Dahlberg New Fairfield, CT

Seems to be working so far. If I need help, I know I can contact customer service.

5 years ago

Reply from byte

Thank you! Our Customer Care team is here for each customer throughout the entire Byte journey. We appreciate your feedback!

Sep. 10th, 2021

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Verified Customer

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Ethan Harris Louisville, KY

So easy and I am already seeing a difference. Love this experience so far.

5 years ago

Reply from byte

That is so awesome Ethan, we are so excited for you! :) Thanks for the great review.

Sep. 10th, 2021

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Verified Customer

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Sarah McIntyre Grand Rapids, MI

Incredibly easy from the impressions to getting the weekly kits.

5 years ago

Reply from byte

Our entire Byte team is here to support you every step of the way! We are always just a message away at support@byteme.com. Thanks for the great review!

Sep. 22nd, 2021

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Verified Customer

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Michael D Pierce Buffalo, NY

I've been using my treatment for a month and things are going well

5 years ago

Reply from byte

This is awesome Michael! Thanks for the great review :)

Sep. 10th, 2021

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Verified Customer

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Tanya Somerville, MA

I started seeing results the first week of treatment. I'm glad I decided to do it

5 years ago

Reply from byte

We are so glad you got started too :) Thanks for the great review, Tanya!

Sep. 10th, 2021

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Katie leclair Minneapolis, MN

Needs a better system to measure success in the first 15 weeks. Takes too long to get consultant feedback. Over a week.

5 years ago

Reply from byte

Thanks for this valuable feedback Katie! Our team is always here to provide support and progress checks to every customer to ensure they are on the right track :) If you have any questions about this or want to connect with our team please send us an email at support@byteme.com or give us a call at 877-298-3669 and we would be happy to support you.

Sep. 8th, 2021

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Verified Customer

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Kelly DeLay Dallas, GA

wonderful experience so far. It has been extremely easy which I require

5 years ago

Reply from byte

Thank you so much for taking the time to share this with us Kelly! We are so excited for you :)

Sep. 8th, 2021

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Verified Customer

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Marcia Resch Magalia, CA

It was so easy to get started and they check up on you often.

5 years ago

Reply from byte

Woohoo Marcia! Thanks for the great review :)

Aug. 26th, 2021

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Texanna Bossoff Stevenson, WA

Their customer service is the absolute worst. I've been on my 15th week aligner for two weeks now and I haven't heard anything about getting my next ones (week 16-19)

5 years ago

Reply from byte

Hi Texanna- thank you for taking the time to share this feedback with our team. We would be happy to provide some clarification on our processes. When a customer's treatment plans extend past 15 weeks we only send the first 15 weeks to ensure that everything is on track before proceeding. We promise all of our customers an amazing smile and we are here to get that! In the week 12 and 13 aligners, there is a slip that includes instructions on how customers can connect with us about their next set of aligners. We also send out emails when we expect customers to be at this point to check in so we can get them set up :) If you have had trouble getting in touch with our team, please give us a call for the quickest assistance at 877-298-3669 during normal business hours MST Monday-Sunday and our team would be happy to assist! If none of our representatives are available, please select the callback option so the next available representative can give you a callback. You can also reach out to us via Facebook direct message. We want to make sure you are taken care of and are provided proper solutions.

Aug. 26th, 2021

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Verified Customer

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Dana Norristown, PA

Fastest and easiest way to get a straight smile.wasn’t too harsh in my teeth

5 years ago

Reply from byte

Byte is proud to making straightening teeth easier and more convenient. :) Thanks for the great review!

Aug. 26th, 2021

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Verified Customer

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Patricia Ardelean Templeton, CA

Customer service is amazing and always available when you need them

5 years ago

Reply from byte

Our team is here for our customers every step of the way :) Thanks for the great review, Patricia. We are so excited for you!

Aug. 26th, 2021

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Verified Customer

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Elizabeth Marie Labar Newark, NY

I'm seeing amazing results!! Only 12 weeks into my treatment

5 years ago

Reply from byte

This is so exciting! Thank you for your review:)

Aug. 17th, 2021

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Verified Customer

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Tiffany Johnson Selmer, TN

Fast, friendly, the process was easy to follow, quick results

5 years ago

Reply from byte

Thank you for your awesome review!

Aug. 17th, 2021

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Verified Customer

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caroline coffre Miami, FL

Very good customer service! The process was very easy, effective and fast

5 years ago

Reply from byte

Thank you for sharing!

Aug. 17th, 2021

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Verified Customer

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Jeanne Giardino Orlando, FL

My progress matches the images provided. I can see the difference.

5 years ago

Reply from byte

Great to hear! We are thrilled for you and your new smile:)

Aug. 17th, 2021

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Lizeth Cortez Los Angeles, CA

I'm on my 6th week and so far the transition between aligners each week has been very easy.

5 years ago

Reply from byte

This is so great to hear! Feel free to reach out anytime with questions!

Aug. 17th, 2021

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James tarman Coshocton, OH

The product they provide are very comfortable, and really fit with little to know adjusting.

5 years ago

Reply from byte

Thank you! Our team is here for you if you ever have any questions:)

Aug. 17th, 2021

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Verified Customer

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Walter Johnson Mamou, LA

Byte is a simple and fast easy way to get you the perfect smile that you want

5 years ago

Reply from byte

Thank you so much for your feedback!

Aug. 17th, 2021

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Verified Customer

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CARMIN JOHNSON Pontiac, MI

covenient, and affordable and looks really good , customer service is great !

5 years ago

Reply from byte

Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)

Aug. 10th, 2021

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Verified Customer

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michael azzarello Glen Allen, VA

easy to work with, meets my expectations, price is right, good product

5 years ago

Reply from byte

YAY!! It makes us so happy to know your Byte journey has been positive so far :) Thanks so much for the review!

Aug. 10th, 2021

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Verified Customer

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Meredith Riverview, FL

Great customer service and the aligners fit perfectly and comfortably

5 years ago

Reply from byte

Hi Meredith! Thanks so much for writing in and letting us know a little bit about your Byte journey. Happy to have you a part of the fam :)

Aug. 10th, 2021

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Trisha Washington, DC

The price point, the efficiency of the product and the great customer service.

5 years ago

Reply from byte

Hi there, thank you for your review. Everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. We are so happy to hear that you have felt support throughout your journey so far. We are so excited to see your final results!

Aug. 9th, 2021

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Cathereen Javate Clifton, NJ

They are convenient to use, easy to care for and are very durable.

5 years ago

Reply from byte

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

Aug. 9th, 2021

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Verified Customer

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Alex Redlands, CA

Very quick, efficient, and fine quality product and customer service!

5 years ago

Reply from byte

Hi Alex, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Aug. 4th, 2021

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April Fowler Myrtle Beach, SC

Quick delivery and easy instructions on how to use the product.

5 years ago

Reply from byte

We're happy to hear about your experience so far- we can't wait to see those results!

Aug. 4th, 2021

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Diane Green Richmond, TX

Moving my teeth quickly, comfortably. I can see a difference!

5 years ago

Reply from byte

We love to hear it! Thank you for your review, Diane.

Aug. 4th, 2021

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Holly Fath Schaumburg, IL

My teeth are straightening!! I'm 61, crazy to do it now, but I'm thrilled!

5 years ago

Reply from byte

It's never too late to get the smile of your dreams! We are so excited to be on this journey with you, and we can't wait to see your new smile😊

Aug. 4th, 2021

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Susan Polvino Buffalo, NY

Started seeing results within 4 weeks. They are comfortable and easy to wear.

5 years ago

Reply from byte

We are so happy to hear that you are seeing the results already! We are excited to be on this journey with you and we can't wait to see your new smile!😁

Aug. 4th, 2021

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Verified Customer

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Jody Newton, IL

Great customer service! Byte strives to get the smile you deserve!

5 years ago

Reply from byte

Yes! Everyone deserves to have a smile they LOVE. We are so happy to have you in the Byte fam. We can't wait to see your final results and thank you for the amazing review, Jody.

Aug. 3rd, 2021

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Alysia Sangster Bronx, NY

I haven't seen much difference in my teeth as yet after reaching the half mark of my treatment.

5 years ago

Reply from byte

Hi Alysia, thank you for the feedback. It can be normal to not see the progress you were expecting yet. It may be difficult to see the movement of your teeth, especially on a day-to-day basis. The changes will be somewhat gradual in these early stages, as we're laying the groundwork for bigger changes to come. We always recommend taking regular progress pictures for yourself - that way you can see how you've progressed since the beginning. If you ever have concerns about your progress just send in a photo with your aligners on, to our Customer Care team at support@byteme.com. They can review your current progress. We are standing by for support!

Aug. 3rd, 2021

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Cathleen Kohler Marietta, GA

I'm only on the third set and I already see a huge difference

5 years ago

Reply from byte

Yaay, we are so excited to hear that you are already seeing a huge difference. We are excited to be on this journey, and we can't wait to see your new smile!

Aug. 3rd, 2021