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7.4

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Tracy McCoy Clermont, FL

I’ve had a great experience with Byte so far! As soon as I signed up, A representative contacted me by text to answer any questions I had, and has been great about communicating with me through the whole process. I was a little nervous about doing the dental impressions myself, but the video was incredibly helpful, and the whole process was pretty easy. I am eagerly awaiting my aligners in just a few weeks.

5 years ago

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Liz Grotte Chicago, IL

My smile is getting straighter and whiter after only 4 weeks of using their products. It’s not painful and their customer service and support has been outstanding. I’ve literally had people helping and checking in on me through the entire process. And the cost is affordable, too! I’m very happy this far and am excited for the end result. Very dedicated and caring team.

5 years ago

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Ashley A. Clovis, CA

I have yet to start with my retainers to fix my smile but so far I am already in love with this company. They have customer service agents available to talk to you and answer all your questions and help you along the way. In a world where technology is taking over you most calls to a company go right to a computer generated response it amazing to be able to talk to a real human. They have me very excited about the process to fix my smile and I feel confident in the decision to go with this company.

5 years ago

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Ana Brooklyn, NY

Took me a lots of time to decide which company to choose and I’ve decided on byte. I am very pleased with the easiness of the process, I have started wearing my aligners 2 days ago and so far so good! It’s easy to wear at night, there’s a little bit of discomfort but that is all. Staff is very helpful anytime I have questions they are ready to answer. Thank you so much for your help!!!

5 years ago

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K W Denver, CO

I had been thinking about doing aligners for years, and after a bunch of research came across byte. When I was ready, the impression kit came quickly, customer service was on top of it and helpful every step of the way. The aligners have fit great so far and customer service has been great again, answering any questions or concerns I have. I am excited for a straight smile :)

5 years ago

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Laney Tipton Knightdale, NC

Halfway through my Byte program and already thrilled with the results. The impression kit was a little uncomfortable, but simple enough. And my aligners shipped very quickly after I chose my treatment program. The Night-only is such a good option - the process so far as been so easy and relatively painless. A little sensitivity but nothing ibuprofen can’t fix. And they have been so helpful and quick to reply on the customer service side!

5 years ago

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Srikanth B Fort Collins, CO

I’m pretty happy with my results so far. I had completed 10 weeks of my 24 weeks of plan and noticed good changes. Some times it pains when we change the aligners but no pain no gain... I would definitely recommend byte treatment Customer service is excellent, they keep following up with progress of your treatment and all ways helpful answer any questions...

5 years ago

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Jillian T Langhorne, PA

I am on week 7 of my journey and I could not be happier. From the beginning until now, the customer service has been superb. I am noticing a difference in my teeth already and it’s only going to get better! I cannot wait! I remember the first day I started and feeling a little nervous not thinking I could add anything else to my daily routine but a couple days in and it became super simple. I also love the teeth whitening as well and love that in the end not only will my teeth be straight, they will be super white too!

5 years ago

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Aubry Rupp ,

I have loved my experience with Byte. The mold kits were easy to do and the response time on my treatment plan was quick. The best part is the customer service aspect. My rep Jason was awesome. He answered all of my questions, was very knowledgable, and a pleasure to work with. The company also kept in touch with me through texts and emails so I never had to wonder where I was in the process. Would reccomend Byte to my family and friends!

5 years ago

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maddieleigh Louisburg, KS

I highly recommend using Byte to help straighten and whiten your teeth. Byte has been a super easy, affordable, approachable, and I love their little hints of humor on their packaging! Their representatives are amazingly easy to talk to, your personal profile is easy to follow so you know exactly what step you’re on, and everything is completed in a timely manner while still being high quality!

5 years ago

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Amber DeSouza Burbank, CA

Heard about Byte from a friend online, and had been thinking about braces. I had braces as a kid and didn't keep up with the retainers. Byte has been easy, fast, and so affordable! I am still in the process, but the improvement is crazy! My teeth already have improved so much, and are extremely white because of the Brightbyte! My dad even said I now have movie star teeth!

5 years ago

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Ashlee S Wilmington, NC

I have been using the Byte aligner system for 2 months now. The process has gone smoothly! I think I’m finally starting to see a shift in my teeth, which is exciting. The Byte Customer Care team is always checking in with me to make sure things are good and quickly answer questions whenever I have them. I would highly recommend this company to anyone. Very affordable, even without insurance.

5 years ago

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Sara Knight Bothell, WA

Byte has been really good, but not great. I couldn’t quite give them 5 stars. The onboarding process was super quick and had very clear directions and I felt supported by Bytes customer service. The impression kit was quickly processed and I completely believe in the process. I KNOW I will finish my 15 weeks with straight teeth. I was able to use my HSA account for a portion of the treatment, and paid for the rest of it upfront, since my insurance didn’t cover “at-home” kits (which in the midst of covid seems ridiculous, but that has nothing to do with Byte). The Byte representatives helped me do the split payment and gave me the option of making monthly payments. Everything seemed extremely streamlined. I love the packaging and feel very comfortable using the aligners. Unfortunately the teeth whitening kits that I was supposed to get included with my purchase since I paid upfront failed to get ordered for me. I had to call customer service. Byte did a fantastic job of getting that kit right out to me though. Now, I am halfway through the treatment and have ran out of the cleaner/brightener foam and was shocked to find out that I would have to pay more for a refill, even though I have only used the amounts as directed and I paid for the full treatment upfront. So I contacted customer service again and their solution was for me to post reviews on three different sites and they would send me more Bright Byte Foam. So here I am. I want to say that I’m really happy with the product and even happier with the service that I have received from the Byte crew. Just a couple of tweaks and they would have a perfect score from me.

5 years ago

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Hadassah Aguilar-Davis Denver, CO

Byte has great details to find information on link and contact. It changes on my better smiles. It isn't required you to go to any visits to dental clinics or orthodontics. It'll send a mail and contact to the patients. That clear aligners treatment is highly rated by customers. It has only HyperByte vibrational technology that accelerates treatment.

5 years ago

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Tina McCallum Troy, MI

I’ve wanted to fix my teeth for ages. As a kid I had glasses so I didn’t want braces AND glasses. Well now that I’m older I wish I had done it. Now that aligners are an option I thought I would give it a go. I can’t believe that in only 19 weeks my smile will look so much different. My insurance didn’t cover so I used Care credit. So glad I didn’t have to pay cash on the spot because it would’ve never happened. 8 weeks in and I can see progress. Makes me so excited for the end result!

5 years ago

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Reply from byte

Thank you! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.

Jan. 14th, 2021

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Jordan Ray Glendale, AZ

I am only 8 weeks in but so far this has been a great experience. I look for ward to changing my aligners weekly and note the progress. Furthermore the customer service team as been so helpful. They answer questions quickly and held my hand during the setup progress so I knew what to expect. Would 100% recommend for people looking to get their perfect smile.

5 years ago

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Chelsea Lawrenceville, GA

This process has been so incredibly easy! From doing the impressions to adjusting my smile, everything has been simple and with great guidance. I was able to see dramatic changes within the first few weeks and can't wait to the final outcome. Not to mention they are super quick to respond any time you reach out with questions! I've already recommended Byte to multiple people, and I plan to continues :) Great product, great process, great customer service.

5 years ago

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Doug DeVany Fountain Hills, AZ

I was pretty apprehensive about finally going down the teeth straightening path, but Byte has made it easy from the first moment I contacted them. The support, resources, and the product itself have all been designed with care and I feel fancy/special when using it all. I am thankful for the HyperByte as well since i do not want to be stuck in aligners for a really long time. So far, my experience with Byte has been nothing short of world class.

5 years ago

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Olivera The Bronx, NY

Byte made things super simple for me throughout this process. Not only are the aligners working better than expected, I’ve also had a great experience with customer service. They’ve been extremely helpful throughout each step, with quick responses and helpful tips. I’ve seen so many improvements in my smile and feeling more & more confident daily. The wonderful customer service and helpful representatives are just the cherry on top.

5 years ago

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Brandi Canales Saraland, AL

Byte's customer service team has been amazing all the way through. They have found me discounts even after I made my purchase. They've checked on me and kept in contact through text and email. I could see a change in my smile from my Byte aligners from week 1! I am so glad i made this purchase! They're a fraction of the cost of what an orthodontist would charge. And for me personally, someone who suffers from anxiety, I love the fact that I can take them out when I need to, unlike with traditional braces.

5 years ago

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Shaelyn ,

I'm half way done with my Byte treatment and absolutely blown away by the customer service. They are incredibly communicative and prompt and fully committed to ensuring your smile comes out as planned. We've tweaked my treatment along the way and it's felt much like if I was actually seeing an orthodontist in person. Also, the Bright Byte whitening is super easy and very effective too. Highly recommend!

5 years ago

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Nedra Davis Shreveport, LA

I'm on week 11 and I'm loving the transformation in my smile. I did research, but was a little curious about how things would work. I am very pleased that I ordered tbe byte system. It's not painful, at all. There's a little discomfort when switching to a new set, but it's not unbearable and doesn't last long. I'm excited for my new smile at the end of the process

5 years ago

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Phillip Bratton Norfolk, VA

From the beginning I’ve been nothing but impressed with Byte!! I chose Byte because of the rave reviews and the simplicity of the website and process. Everything has been laid out clearly and the customer service has been spectacular! I was assigned my on Byte rep to email and text with anytime I had a question. I’m 12 weeks into the program and I’m loving the changes that I’m seeing. I can’t wait to see the final product. I highly recommend Byte to anyone who is looking to brighten they’re Byte!

5 years ago

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hello_cal Salt Lake City, UT

I am only partially through my treatment but have been impressed so far with the changes. After doing loads and loads of research between different aligner companies, I went with Byte. The advisor assigned to me was available and quick to answer any questions I had regarding payments, pricing, timing, insurance, etc. This is what ultimately sold me on Byte versus the others. SDC offered in-house 3D imaging which was a HUGE selling feature for me, but after seeing the 3D model and then seeing the model that Byte created (from my sent-in mouth molds), they looked literally identical. You can rotate and flip the model of your mouth and see the progression from week 1 through the end of your custom treatment time. This was the case with both SDC and Byte. Pretty cool to see the progression. The projected treatment length was the same with both SDC and Byte, even though Byte does offer the 'hyper byte' vibrating mouthpiece that is supposed to help speed up treatment and help seat aligners properly. SDC doesn't have that but does provide these little rubber gummies that you chew on to seat the aligners. Their aligners feel solid and I haven't had issues with breaking or loss. Most people don't even notice I am wearing them and they are slightly textured but not like SDC. The protector case feels a little cheap and won't latch well, but I imagine that's the case with all companies' cases (see what I did there). It's a little tough to get the aligners to fit right while also being able to close the case. It's no bother, just a comment. The BrightByte that comes with the aligners is awesome. It's a foam hydrogen peroxide cleaner and breath freshener you put inside the aligners before placing them on your teeth. I have noticed the whitening results and it is ultra convenient compared to other methods with gels and lights. The aligners all come at once and are labeled by the week so you know what is what. The packaging for Byte is cool, modern, and fun. It was an enjoyable experience to interact and open the box when it came in the mail. Instructions and paperwork all come with this package and I found that to be a little lacking. The paperwork did inform me of what I was supposed to do, what to use, etc. But there was nothing sent to me that described what I was about to experience (how to know when to switch aligners? why is my new normal mouth feel similar to being punched in the face? how long will this pain last? am i supposed to have hecka trouble sleeping? how long should i wait to eat after removing aligners because chewing right after is super painful?). So I had lots of questions that I feel like could have been answered with some more literature on what I should expect in the pain and convenience realms. I can't say with certainty what SDC offers in this area since I cancelled before they sent the aligners out to me, but I did see the box and contents when I visited their local brick-and-mortar. However, SDC over communicated every single little thing and I really appreciated that as a potential customer. Byte was lacking here. During the pre-purchase research phase, Byte was not pushy and was super helpful in checking insurance for me. They wanted me to make an informed decision but obviously wanted my business. SDC was very pushy and even though I wasn't sure if I wanted to use them, I was already signed up for their financing to pay for the aligners and had a credit card deposit on file on my way out the door of their local shop. Byte was not pushy and I didn't pay for anything until I was 100% comfortable with everything. My SDC plan was overseen by an orthodontist. By law in my state, that is required for teledentistry treatment. Some people have said that SDC doesn't have orthodontists oversee treatment, but I was privy to the prescribing ortho who looked at my scans and treatment plan. Not sure why other people were saying that. My Byte treatment was also overseen by an orthodontist, so I felt good about that. SDC told me that I'd have access to an orthodontist anytime I wanted via a chat portal through their website. Byte said that I could email my advisor and they would then connect me with an orthodontist, but not sure how quickly this would happen. My orthodontist who prescribed me the aligners would check in with my about 12-14 weeks into my treatment through Byte, but SDC said that I'd be checking in around 9-12 weeks. Not a HUGE deal, but it would be nice to check in a little sooner to make sure my teeth and bite are headed in the right direction. Byte is still invested in me even though I've paid and am currently going through treatment. Insurance has been sent a claim and I am working with Byte to make sure that it gets resolved and I can get reimbursed. I love that they still care and are quick with responding as insurance claims are stressful and the process can take a while. I bought several SDC items to go along with my Byte aligners. They have electric toothbrushes, lip balm, cleaning tablets, UV cleaners and water picks. I would have purchased Byte products if they had them, but maybe one day they will come. Overall, I am very pleased with my experience with Byte. There are a few areas they could improve on to get that fifth star, but have a really strong following of committed apostles and customers. I will be one of those people who would recommend them for sure, pending my smile comes out the way it was modeled. My smile so far is looking great and my teeth are getting whiter at the same time.

5 years ago Edited September 14, 2021

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Kamir Walton East Pittsburgh, PA

These aligners have corrected my teeth within 2 months and I haven’t even completed the treatment yet! My teeth got straighter faster than my brother’s with his braces. I would definitely recommend the use of these fantastic aligners!! And they include BrightByte which is totally awesome because my teeth are getting whiter while they are getting straighter. I really can’t stress enough how satisfied I am with Byte!

5 years ago

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AR Terique South Burlington, VT

I started doing this program in a time where I started to be interested in doing something about teeth. My teeth weren't in the worst of shapes but something still needed to be done. So I started BYTE and they've done nothing less of amaze me with there state-of-the-art technology to give you the smile that you desire for your self- confidence, which I have gained since starting the program. Get it!!

5 years ago

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Michael Willer Mount Juliet, TN

Really great experience so far, I'm mostly done with treatment now. Most of their communications are extremely clear, though I was a bit confused about the difference between the Daytime and Nighttime plans (basically Nighttime is a little slower, that's all). Great customer service, including working to get me a discount and giving my referrer her discount, as well. Minor annoyance in the instructions later on in the process (very minor - basically I missed a small note in my aligner case that instructed me to reach out to them, so I'm going to have to wait a few weeks to get my next set of aligners). It's not a huge deal, but I think they could've set my expectations a little clearer that I'd have over 20 aligners total, when they only send the first 15 initially. Otherwise, love their products, the effects are visible and very well guided, I feel taken care of and confident in the health of my teeth. I'm about 2/3 done and I can already see a world of difference. My biggest encouragement would be not to let the mold-making process intimidate you (just follow the instructions, which are super clear), and don't let the first few nights of aligners scare you off (it hurts like hell on night 1, but that's IT - everything after that is super easy to get used to). Highly recommend!

5 years ago

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Miriam MacLachlan Detroit, MI

The program is so easy to complete! Byte send you impressions kits for you to do and you send them back and they put together a treatment plan for you and send you your aligners. Most plans take only 4-6 months and they have a lot of different payment options to fit your needs. The byte team is there every step of the way to help you! So glad I did this!

5 years ago

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Moi Diaz95 Beaverton, OR

This last summer I finally decided to straighten my smile and began doing research on invisible aligners as I wanted to avoid braces. I decided to try Byte after reading the overwhelming positive reviews and it’s been a great experience. The process is straightforward and the customer service is very helpful. I’ve enjoyed seeing the results each week and glad to have chosen Byte!

5 years ago

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Angela Podlasek Lakeland, FL

With Byte I appreciated the low cost of a program to straighten my teeth, which I have always been self conscious about. I love the fact that I could do everything from the comfort of my own home without a dentist visit. The instructions for my program were very clear and the customer service response time to any questions I had in the process was superb!

5 years ago

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Bree Souza ,

I am beyond impressed with my byte experience. I have seen most improvement with my top teeth, and since I shared my concerns with my bottom teeth not showing as much improvement, they have been extremely dedicated to figuring out what went wrong and helping me get back on track! Customer service is stellar and everyone is so nice. Oh and the hyper byte tool is amazing for discomfort!

5 years ago

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Chelsea KaLarry ,

Smooth sailing from day one. Communication is on point throughout every department in the byte community. I was able to pay with my HSA and a credit card and the finance department emailed me a receipt to help with proof for my HSA which I didnt even have to request!♡ Much love. P.S. I've been wearing my aligners for 2 days and love lyfee. Can't wait to take this Byte journey! :)

5 years ago

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Jessica Berry Brighton, CO

I am so happy I decided to go with Byte for corrective aligners. Their process is so simple and the customer service is exceptional. They are always available and check in frequently. I am still going through my treatment but very happy so far with Byte. Their customer service is one of the best experiences I have been apart of. There is nothing I dislike. Very happy ! Highly recommend.

5 years ago

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Kellie Waco, TX

Byte has provided incredible support at every step of this process and now that I'm near the end of my treatment I can say with 100% confidence it was the right choice. Invisalign would have been more than TWICE the cost for similar results and without the included teeth whitening, which has made such a difference in the overall look of my smile! Their payment plan is so inclusive and I can use my HSA, which saves me even more. I am much more confident in my smile thanks to Byte and the process has been so seamless!

5 years ago

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Coleen Petersen Rockville Centre, NY

I researched a few companies before choosing Byte. I selected them because of the great reviews on customer service, response time, and results. The wait time to receive my aligners was even quicker than they said and their customer service is second to none! This is a great company. I am 3/4 through my treatment and am seeing great results. I highly recommend Byte!

5 years ago

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Elizabeth Shubin Sandy, UT

Byte teeth aligners are the BEST! I reviewed all the options out there (and I have had braces 2 times already). The savings are amazing and after 1 month my teeth are already much straighter!! Soooo excited😊 great company. The staff are super friendly and supportive... always available and patient with silly questions. Highly recommend.Important

5 years ago

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Kim Saint Cloud, MN

My personal Byte advisor has been wonderful in guiding me through the initial process. She was very helpful and responded quickly to all my questions. I was given all the information I needed and did not feel pressured to purchase. The excellent customer service I received during the impressions process and evaluation ultimately led me to decide to purchase the Byte aligner system. I am excited to start my treatment!

5 years ago

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Andrew Aughe Norfolk, VA

I'm only a month into my aligner plan but I can already tell a HUGE difference! I never had braces in the past and because of that I feel my teeth slowly drifter further and further from the perfect "byte" but now with this I can already see years of negative growth already reversed. I highly recommend these aligners for anyone even remotely thinking about stepping up to the plate for the process, easy and effortless.

5 years ago

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Nicole ,

I’m only on week six and I’m pumped! I can see a difference already and get so excited when I run my tongue over my trouble teeth and feel how much they have moved already. I have a very low pain tolerance so I was kind of nervous going into this experience but other than the first day of the new aligners I don’t feel too much discomfort. I am able to use the hyperbyte, (which is amazing!) twice in some days which I think helps with any discomfort also. I am so excited for my new smile and can’t stop telling people about this awesome company!

5 years ago

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Deanna Watson Silver Spring, MD

My Byte experience has been rewarding and refreshing. I was looking to straighten my teeth and saw several dentists before settling with Byte. They offered me all the customer service and responsiveness I was looking for, without the extra fluff of trying to convince me to get other treatments that I don't need. I'm so happy I chose Byte and I'm already seeing progress!

5 years ago

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Katie Lazo South Pasadena, CA

I’m over half way through my treatment and I’m happy with my results so far! I’ve had braces before as a teen but my teeth shifted back. Now as an adult I have decided to take my health seriously. I highly recommend Byte over going to a traditional orthodontist. Especially in our current state of the world. This is very convenient and quick way to adjust your teeth. I highly recommend!

5 years ago

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Mari Clarkston, GA

Byte company was the prefect choice for me. I saved both time and money. If not all, most orthodontist charge over $5,000 for aligners, plus the hassle of going to appointment after appointment. With Byte I saved a large margin of money, and I’m not having to take the time to attend appointments. Byte makes it easy by sending you a well organized case of all of your aligners with easy to follow instructions. Byte is my recommended company to purchase aligners from.

5 years ago

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Brittany Mcdougald Union City, CA

So far my experience with Byte has been beyond enjoyable. The customer service has been amazing and it was so nice having someone available to ask questions to via text when ever I needed something answered. So far I am 4 weeks in with the night time aligners and already seeing progress. Beyond that, I have whiter teeth and I am so excited to see what the end results will be!

5 years ago

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Beth Broken Arrow, OK

I have started the Byte system, now into the 5th week. The staff has been great to work with, very attentive and quick to respond to any questions, needs or concerns. The process has gone very smooth and is simple to use. I have no complaints and happy I have chosen to go with Byte. Yes I would recommend to my friends or anyone on the fence about which system to use. ~Beth N. Tulsa, OK

5 years ago

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Leah Brooks Burnsville, MN

I appreciated the support while i took my impressions and decided on how I wanted to move forward. So far the aligners seem to be working well, and the whole process had actually made me way better at brushing and flossing multiple times a day. My only complaint would be that the pricing isn't very transparent because I was in a pretty strict budget I negotiated with my rep for awhile and wound up getting a much lower price then advertised. This leads me to believe that the system may be a bit overpriced as a whole. It's still the best priced though or of its competitors and is working well though, so i am happy with my purchase.

5 years ago

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Amariah Gibbs Watsonville, CA

I use my HSA to pay for my Byte. They also take dental insurance, awesome. The package of the aligners is top Notch. Whenever I have a question customer service is quick to respond. I love that they also respond to text messages. And they always have promos for free teeth whitening or discounted teeth whitening. And who doesn’t love white, straight teeth.

5 years ago

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rylee b New York, NY

Cant even explain in words how much i’d recommend byte!! they make it so simple and easy to fix you’re smile AT HOME they also have amazing customer service they alway responds pretty fast they are super polite and helpful with any requests or questions i’ve had along my byte journey and trust me they are literally making my dreams come true (: for the most reasonable price on the Invisible aligner market not to mention they do all this in so little time. If you’re looking to straighten your teeth go with byte!

5 years ago

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David Chitanava The Bronx, NY

Probably the best way to find out if the company has great customer support is how they act during the problem. I use Byte for a few months already. Even though I have some progress, I noticed that I was not following the treatment plan. I contacted customer support and got an immediate response. They gave me advice, sent me a new impression kit and I'm already waiting for my new aligners. I realize that every treatment process is very individual. The professional response of the company makes me feel that think those guys know their job.

5 years ago Edited September 14, 2021

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Sarah Fry Orlando, FL

I’m 3 months in on my 6 month treatment plan. I’m blown away with how quickly my teeth are moving. Anywhere else it would take over a YEAR! That’s insane. It pretty much never hurts, seemingly painless! And I’ve only ever hear horror stories about braces. Plus I wear the day time version and no one ever knows I have them on! I love Byte! <3

5 years ago Edited September 14, 2021

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Elizabeth Zaso ,

I had a great experience with Byte right from the start! They were very quick in regards to responding to my questions and even texted me which was awesome as its easier and faster than email. I am very uncomfortable talking about my teeth because I am embarrassed but the staff were so nice and made me feel like they were actually almost as excited as I was. I really loved how quick everything was in regards to shipping and once I returned to molds they had my plan developed very quickly. The entire process was very user friendly and I was happy with the price point.

5 years ago