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7.4

Overall Score

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Ricky Lee Roslindale, MA

I love the customer care that this company provides, they assure that you are in good hands.

6 years ago

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Samantha Newark, DE

I’m only on my second day I’m very excited! My teeth are a little sore but hoping this works!

6 years ago

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Kristin Simmons Gouverneur, NY

I love this company! Their customer service is unbelievably helpful and friendly.

6 years ago Edited September 14, 2021

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Marialis Alvarez Atlanta, GA

Little air bubbles in between tooth and product and would like a brush or something to keep it clean

6 years ago

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christina reininger Oklahoma City, OK

So far so good. The products are great and easy to use as well as easy to understand!

6 years ago

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Amason03 Oneonta, NY

The customer service was beyond what I would expect! Everyone was so friendly and attentive.

6 years ago

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Leann Reeling Cullman, AL

Love the way aligners have straightened my teeth. Wish teeth would have been whiter but overall happy with this product

6 years ago

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Alisa , FL

Easy. Professional. Cost effective! Excited to have my new Byte smile in 20 weeks!

6 years ago

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Arjun Patel Irvine, CA

Great experience overall with the entire process and was able to get all my questions answered throughout the process!

6 years ago

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Reply from byte

We're here for you every step of the way!

May. 14th, 2020

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Kayla Sacramento, CA

So far the customer service has been great. I haven’t received my liners yet, I’m excited to see what they bring

6 years ago

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Reply from byte

We're thrilled to get you started on your journey!

May. 14th, 2020

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Sheila Lake Worth, FL

So far, so good. Doing the night time plan. Seeing changes. Can’t wait to get to the end!

6 years ago

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Reply from byte

Night time is the best! We're thrilled to get you set up to your final step- if you have any questions, never hesitate to let us know!

May. 13th, 2020

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kendra mchenry Norwood, NY

The customer service is great the product actually works and byte has completely changed my life

6 years ago

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Reply from byte

This is AMAZING to hear! We're so excited to know we can support you through your journey, Kendra :)

Mar. 23rd, 2020

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Beth Dauber Virginia Beach, VA

Amazed by customer services! Easy process and at 11 weeks in I can see amazing results already!

6 years ago

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Reply from byte

You're so close! Thank you for placing your trust in us, Beth!

Mar. 11th, 2020

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jordan Puckett West Plains, MO

Quick results easy clear instructions for how to get started and lifetime guarantee!

6 years ago

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Reply from byte

Isn't our byte for Life guarantee great? Thank you for being a part of the byte community!

Mar. 21st, 2020

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Laura Sigrest Trafford, AL

It was great. The company was extremely helpful and customer service was always friendly.

6 years ago

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Reply from byte

We're happy we could help! n Please never hesitate to let us know if you have any questions or concerns throughout your treatment.

Mar. 21st, 2020

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Matthew Haefele Batavia, NY

Price is very reasonable, and the results are showing already. Customer service is great too.

6 years ago

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Reply from byte

Isn't it great to see results so soon? We're happy we could offer you a treatment that is safe, effective, and efficient for your needs! Never hesitate to reach out with any questions you may have.

Mar. 11th, 2020

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Giannina Gutierrez Bethesda, MD

Product seems to be working. I feel my teeth shifting everyday! I look forward to seeing my new smile!

6 years ago Edited September 14, 2021

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Reply from byte

We can't wait to see, either! If you ever have any questions or concerns, please know that our care team is always there to help.

Mar. 11th, 2020

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Krystal Ramsey Ludlow, MA

My experience so far has been amazing. there customer service is great that work with you to figure something out

6 years ago

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Reply from byte

Our care team does what we can to ensure you have a smooth experience. When you need help, we've got you. Thank you!

Feb. 28th, 2020

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Mo Moore Trenton, NJ

Overall, I am so pleased. The process was so easy from the start. Well written, easy to read instructions!

6 years ago

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Reply from byte

We do our best to make everything as easy as possible- and our care team is always here for you, every step of the way.

Feb. 16th, 2020

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Erin Moran Amherst, OH

It actually works and it is super easy to use and affordable! It's a no brainer.

6 years ago

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Reply from byte

We think so too ;) Thank you for your review!

Feb. 16th, 2020

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Benita Elkridge, MD

Been waiting 2 months, everything submitted, was told I was a candidate, paid money and then get an email saying they can't help, what a bunch of BS. Now let's see how long it takes to return my money

6 years ago

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Reply from byte

While we can't discuss your case without information or your consent, if you haven't already please email so we can resolve this ASAP, we respond there within 24 hours or less.

Jan. 19th, 2020

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Irmaly Rivera Lynn, MA

Happy with my experience! Can't wait to finish my treatment. Excellent customer service!

6 years ago

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Reply from byte

Thanks for the great recommendation and 5 stars! Can't wait to see your end result.

Jan. 19th, 2020

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Sherry Riddle Venable Watauga, TN

Awesome product and service. I would recommend 100% to anyone wanting to improve their smile. 😁

6 years ago

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Reply from byte

We are so happy you chose byte for your aligner needs, thanks for the 5 stars!

Jan. 19th, 2020

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Kim Jones Fort Lauderdale, FL

Very easy process with no pain . Only challenge is you need to brush your teeth often

6 years ago

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Reply from byte

Hi Kim, constant teeth brushing is to ensure no sugars get caught in your aligners. Want to make sure your new smile is a healthy one.Thanks for the 5 stars!

Jan. 19th, 2020

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Marice Supry Huntington Beach, CA

The experience has been great so far. Hardly any pain at all. And customer set is great!!

6 years ago

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Reply from byte

It's all to the Hyperbyte, which does wonders for discomfort during treatment! Thanks for your review Marice :)

Dec. 26th, 2019

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GARRETT HILL Laurel, DE

My experience has been very nice and byte has been very helpful and easy to contact and the price is excellent.

6 years ago

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Reply from byte

Thank you so much for your review Garrett, we appreciate it!

Dec. 26th, 2019

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TopAgent Carlsbad, CA

Great product, great customer service. Wish I had done this years ago! Thank you!

6 years ago

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Reply from byte

Thank you for the 5 stars!

Dec. 26th, 2019

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Mark Hatfield Garrettsville, OH

If you are looking for fast customer service and very fast results then go with Byte!!!

6 years ago

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Reply from byte

The Hyperbyte is amazing at delivering faster, but most importantly safe results! Thank you for your review Mark.

Dec. 26th, 2019

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Geordon Wroten Windsor, CO

Everything has been really easy and whenever I have an issye someone from byte helps right away!

6 years ago

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Reply from byte

Thank you so much for the five stars Geordon!

Dec. 10th, 2019

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Bree Bartlett Ottumwa, IA

The process had been super easy from beginning to end and the customer service is excellent!

6 years ago

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Reply from byte

Thank you for the five stars Bree!

Dec. 10th, 2019

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Nana Marietta, OH

Love my byte experience so far. As of now my overbite is corrected thanks to byte

6 years ago

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Reply from byte

Glad to hear you are happy with your progress so far, but we are excited for you to get to your end result :)

Dec. 4th, 2019

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Nicole Shindle Williamsport, MD

Customer service with Byte has been excellent and I couldn’t be any happier with my results!

6 years ago Edited September 14, 2021

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Gregory A. Taggart Bayonne, NJ

Oct 15th 2019 Just completed my 23 week treatment. Could not be more satisfied.

7 years ago

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Reply from byte

Thanks for the 5 stars and great review!

Jul. 29th, 2019

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Chris Morganville, NJ

They have been in contact with me through every step. They are always checking in also.

7 years ago

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Reply from byte

Thank you for your review!

Sep. 30th, 2019

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Desiray Cowles Des Moines, IA

They were friendly, personable and it’s so easy to do at home! And they follow up with you!

7 years ago

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Reply from byte

Yes we do! And we'll continue to do so throughout your treatment. Thank you for your review!

Sep. 26th, 2019

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Lindsay Green Bay, WI

Customer service is excellent! Was surprised by the discomfort of the alligners. But other than that I’m happy.

7 years ago

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Reply from byte

Thank you for your review! We know the first couple of weeks can be an adjustment, but thankfully our HyperByte helps to ease some of that discomfort. Never hesitate to reach out to our care team with any questions you may have!

Sep. 26th, 2019

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Alyssa Ocean Springs, MS

The price of byte versus the competition was great. Customer service is so helpful.

7 years ago

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Reply from byte

Thanks so much for your review! We seriously do everything we can for you :)

Sep. 30th, 2019

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Alita Aubrey, TX

Process has been really easy and fast i literally cant wait to see my new smile 🤗🤗🤗

7 years ago

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Reply from byte

We can't wait either!

Jul. 17th, 2019

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Elizabeth Gonzales Sylmar, CA

Amazing experience. Customer service was amazing. Can't wait to start my byte journey

7 years ago

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Reply from byte

We are so excited for you!

Apr. 25th, 2019

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Sammy A New York, NY

Shout out Brandon for helping with my experience. Affordable! Cant wait for my new smile!!

7 years ago

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Reply from byte

We are so happy you are on your way to a new smile with byte, and even happier to know our team member gave you a great experience. Welcome to the byte family!

Apr. 25th, 2019

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Bleu Lagoon Manchester, NH

They are absolutely amazing! My aligners fit perfectly and when I did have an issue they were quick to fix it!!

4 years ago

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Reply from byte

Yay! We love to hear this.

Mar. 7th, 2022

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Beverly Woodard Clinton, TN

I am overall happy with my Byte experience. My journey has taken a little longer than expected but the Byte team has been very helpful.

4 years ago

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Reply from byte

We are here for you! Thank you for taking the time to share this review :)

Jan. 13th, 2022

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Amber Ensley Vancouver, WA

They communicate well, product is working well, and with the Brite bite I have the 2 in 1 benefit of whiter teeth!

4 years ago

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Reply from byte

Love to hear more about our BrightByte, its the very best and just like you said- not only whitens your smile but keeps them nice and minty fresh!

Jan. 7th, 2022

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shawn peterson Las Vegas, NV

Expensive and all about the overly expensive whitening products. They lied and said whitening came with it, but $30 per bottle that last less than a month. Be ready to spend hundreds extra. Also, the vibration mouthpiece was damaged. To replace it is $700 for a $10 item. Total scam!

4 years ago

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Reply from byte

Hi Shawn. Every Byte treatment comes with the first bottle of whitening foam included. We want to look into your HyperByte concern right away. Please give our team a call at 877-298-3669, we are standing by to support.

Dec. 29th, 2021

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Will Trainer Crestview, FL

I've had an excellent experience with Byte. The customer service has been great, and the results are amazing.

4 years ago

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Reply from byte

Will, thanks for your feedback. Our Care Team is always standing by to support our customers in anyway we can! 😊

Dec. 22nd, 2021

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Carl Foster Coventry, CT

Their customer service is great. They answered questions, checked in periodically, and gave all the support I needed.

4 years ago

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Reply from byte

Thank you, Carl! We work hard to make sure every customer feels supported the whole way through :)

Nov. 26th, 2021

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hozay1148 M Fort Mill, SC

On month 11 of a 3 month treatment plan. Customer service is anything except emphatic. I have to leave this review just to receive additional aligner cleaner, since I’m well past the provided 3 month supply. Thanks

4 years ago

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Reply from byte

Hi there. Throughout every step of the Byte journey, we want to make sure our customers feel comfortable and supported. We apologize if you have not felt this and we want to do what we can to turn it around. Please give our team a call at 877-298-3669 or send us an email at support@byteme.com and a Byte team member will be able to further assist you and make sure all your questions and concerns are being addressed.

Nov. 22nd, 2021

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Jolene McWilliams Leander, TX

Have had a great experience using the byte aligners to straighten my teeth. Very affordable and convenient.

4 years ago

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Reply from byte

We strive to make sure each step in our customer's journey is as seamless as possible! Thank you for sharing, please let us know if you have any questions for us 😊

Nov. 15th, 2021

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Tequanda Jackson Tallahassee, FL

Byte helped me get my smile back in shape for an affordable price after losing my retainer for a good deal

4 years ago Edited November 8, 2021

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Reply from byte

Thank you for the amazing review, Tequanda! We can't wait to see your show off your new smile😊

Nov. 8th, 2021

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Maria Panama City, FL

I love how my teeth are straightening with each subsequent week! Great product and great customer support!

4 years ago

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Reply from byte

We are so excited to hear about your progress! Thank you for sharing this great review, Maria:)

Nov. 3rd, 2021