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7.4

Overall Score

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Marisa Murphy Trenton, NJ

Customer service is very helpful, and their product works so well! Very satisfied with my progress!

5 years ago

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Reply from byte

We're so happy to hear you are satisfied with your progress so far. We are excited to see your new smile! Our team's goal is to support you throughout your treatment and we are happy to hear that our team has done just that. Thank you for the great review, Marisa.

Jun. 24th, 2021

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kaitlynn orr

Great customer service. Order arrived way earlier than estimated. No complaints.

5 years ago

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Reply from byte

Hey Kaitlynn! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

Jun. 18th, 2021

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Ashley Chaney Denver, CO

Really good customer service, and aligners arrived super quickly. Very easy process all around.

5 years ago

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Reply from byte

We appreciate you reviewing your experience with Byte, Ashley! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Jun. 18th, 2021

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Sarah DeNoble Jersey City, NJ

Super affordable and great experience! Love that you can switch trays each week.

5 years ago

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Reply from byte

Thank you for the great feedback Sarah. :) We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Jun. 18th, 2021

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Angelise's Realm Miami, FL

I love byte. I can already see a change. Hyper byte is a game changer. I love byte.

5 years ago

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Reply from byte

We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Jun. 18th, 2021

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Sean Baloun Chicago, IL

Customer service is great. My aligners have fit so far and I love the night time option

5 years ago

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Reply from byte

Yes Sean! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Jun. 15th, 2021

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Kathleen Moskowitz Los Angeles, CA

All communication has been very effective and helpful and the products are great!

5 years ago

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Reply from byte

Thank you for your feedback! Happy to have you a part of our byte family :)

Jun. 11th, 2021

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AmandaR418 Austin, TX

The people I have been in contact with are very nice and the process is fast and easy to do.

5 years ago

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Reply from byte

We're so happy to hear that our team has taken such great care of you! We're standing by for support if you ever have any questions. We are excited to be on this journey with you, and we can't wait to see your new smile! :)

Jun. 10th, 2021

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Sue Washington, DC

Very easy process with plenty of payment options. Great communication with representatives.

5 years ago

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Reply from byte

We appreciate you reviewing your experience with Byte! We do what we can to make the Byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us :)

Jun. 1st, 2021

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L.Castro Spring Creek, NV

Pretty great! Super nice customer support, helpful and very quick results so far!

5 years ago

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Reply from byte

We are so happy to hear about your amazing experience thus far and that you are already seeing results. Our goal here at Byte is to help our customers get a smile they love- with a treatment that is as seamless and stress-free as possible! 😊 Welcome to the Byte fam and thank you for the awesome review.

May. 26th, 2021

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The Ballards Austin, TX

As a full time musician byte has changed my outlook of my smile on stage and in day to day life!

5 years ago

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Reply from byte

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you and your musician lifestyle. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

May. 24th, 2021

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Shelly Hamilton, OH

Satisfied! Seeing change everyday! I’m so excited can’t wait for my new smile!

5 years ago

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Reply from byte

Thank you for your feedback!

May. 19th, 2021

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HD D Marietta, GA

I'm on my 5th week of treatment and so far the product and support has been great.

5 years ago

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Reply from byte

Fantastic to hear you're having a great experience :) We can't wait to get you to that last step.

Apr. 28th, 2021

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Jack Jack Baton Rouge, LA

I have been very happy with the results from Byte and am only half way through treatment. Very Happy.

5 years ago

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Reply from byte

This is great to hear! Thank you for your awesome review:)

Apr. 28th, 2021

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Vickie Wiles Mansfield, OH

I’m loving byte night time aligners! They’re super easy to use and very convenient!

5 years ago

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Reply from byte

Yes! We are so happy to hear that you found a treatment that is a perfect fit for you. Our team's goal is to make your smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Can't wait to see your final smile :) Thanks for the review!

Apr. 28th, 2021

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Tim and Tricia Card Elizabethtown, PA

Byte has amazing customer service. A bright white smile has given me confidence.

5 years ago

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Reply from byte

It makes us so happy to hear that Byte has been able to help you get your confidence. Our team truly cares about giving you your dream smile and we're thrilled to hear that you have seen that from your customer care representatives. We can't wait to see your results! :)

Apr. 22nd, 2021

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KAg West Sacramento, CA

Their sales advisory team was helpful and responsive. I wish their support email team would be more responsive.

5 years ago

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Reply from byte

Thank you for your feedback! We want to do everything we can to provide timely responses, however due to high volume, responses take up to 72 hours with our support team. We are working hard to get this response time down, but rest assured, our team is here for you. You can also reach us by phone for quicker responses at (877) 298-3669. :)

Apr. 26th, 2021

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Angela Dewey Nashville, TN

Still waiting on my aligned but my experience has been great so far!! Great customer service!!!

5 years ago

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Reply from byte

Woohoo Angela! We are so excited you have decided to join the Byte family. Waiting for your aligners is always the hardest part! Rest assured, we are doing everything we can to get them to you as soon as possible. Thanks for the awesome review, we cannot wait to get started :)

Apr. 12th, 2021

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Melissa Mel Los Angeles, CA

Amazing customer service & experience overall, everything is taken care of so smoothly!

5 years ago

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Reply from byte

Thanks so much for your review. We're so happy to hear our team has been able to provide you such a great experience!

Apr. 5th, 2021

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Girlie Shakya Melbourne, VIC

Im happy with Byte.They are the best, with excellent customer service.I highly recommend them.

5 years ago

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Reply from byte

You are the best! Thank you for your review:)

Apr. 2nd, 2021

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Justine Temecula, CA

Affordable, fast treatment plan, good customer service, convenient, whitening products included.

5 years ago

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Reply from byte

We are so happy you've enjoyed your treatment and the BrightByte whitener! Thanks for you review:)

Apr. 2nd, 2021

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Ruby Restrepo Davenport, FL

So far the treatment has been going well. Very comfortable aligners. Great customer service.  

5 years ago

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Reply from byte

Woohoo Ruby! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help

Mar. 26th, 2021

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Amy Mahoney ,

Customer service is amazing and everyone is always friendly and eager to answer any questions!

5 years ago

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Reply from byte

Fantastic to hear you're having a great experience, Amy :) We can't wait to get you to that last step. Thanks for the great review!

Mar. 24th, 2021

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Victor Ononogbo Hamtramck, MI

So far my experience with byte had been pretty solid. I love their customer service

5 years ago

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Reply from byte

Hi Victor! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review.

Mar. 27th, 2021

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Daniel Smith Alachua, FL

This has been one of the best experiences of my life,great decision making and super great company.

5 years ago Edited September 14, 2021

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Reply from byte

This makes us so happy to hear! We are so glad you chose to go with Byte and that we could help you achieve your dream smile :)

Mar. 30th, 2021

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Kls86 St Louis, MO

My teeth had started getting gaps between the teeth. The aligners helped get them back in place.

5 years ago

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Reply from byte

Thanks so much for writing in and sharing, we really appreciate it!

Mar. 30th, 2021

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Cheyenne Theis Mountlake Terrace, WA

Easy! A bit of a mix up at first, but the byte team got me taken care of quickly.

5 years ago

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Reply from byte

We are so happy to hear that our team has been taking good care of you. Thank you for your review!

Mar. 10th, 2021

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Qua'Tesha Felder Atlanta, GA

I had the best experience with Byte. I have no regrets. This company was amazing.

5 years ago

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Reply from byte

Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!

Apr. 6th, 2021

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Lynda Ware Indianapolis, IN

I’m glad I chose Byte because they had the best price with the most pleasing experience. Amazing!

5 years ago

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Reply from byte

We are so lucky you picked Byte to be a part of your smile transformation journey. Our team is here for you every step of the way. We can't wait to get you to those final steps and see your results!

Apr. 6th, 2021

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Krissa Flores Los Angeles, CA

Byte aligners are easy to use and truly invisible! So far I am extremely pleased with my treatment!

5 years ago

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Reply from byte

We are so happy to hear this! Thank you for your review:)

Mar. 5th, 2021

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Tanika Finney Montgomery, AL

After getting over the initial hurdles, the process is fine. I am only at stage 4 even though I started this months ago.

5 years ago

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Reply from byte

We apologize for any hurdles you had at the start of your Byte journey, but we are so happy to hear that things are going well now. We are excited to get you through your treatment and see your smile transformation. If you ever have any questions, we’re here for you. Simply email support@byteme.com and a member of our customer care team will assist you!

Apr. 9th, 2021

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Angela Lalonde Grosse Pointe, MI

Half way through my treatment plan and already seeing such an improvement! Good customer service, so far so good!

5 years ago

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Reply from byte

Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist 😎

Nov. 15th, 2021

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Heidi Vollmer-Snarr Westford, MA

I'm very happy that I chose to use byte. The customer service and products are excellent!

5 years ago Edited September 14, 2021

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Reply from byte

You got us smiling from ear to ear, thank you so much for you feedback! Plenty of goodness to share 😀

Nov. 9th, 2021

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Darrious Carlyle Atlanta, GA

The experience was great I’m not done with byte just yet. But it is working and fixing my teeth.

5 years ago

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Reply from byte

Nothing we love more than helping our customers reach their smile goals 😁

Nov. 9th, 2021

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Amanda Evans Sunbright, TN

So far experience has been great... service has been great, get responses back when I have questions quickly ... easy to do

5 years ago

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Sherie Half Moon Bay, CA

Super amazing customer service. Uber professional. Very easy experience all around stellar!

5 years ago Edited September 14, 2021

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ana c. Sacramento, CA

This process was so easy and smooth. Just popped in a new set of aligners every week and bam!

5 years ago

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Samantha Valenzuela Pico Rivera, CA

My experience with Byte was great, it was a really fast and simple process to work with them.

5 years ago

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Nikki s Manorville, NY

The customer service is incredible! The process has been so easy. I can’t wait t see the result

5 years ago

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Darina Belokrylets East Orange, NJ

Perfect customer service. I couldn’t be happier with how the treatment is going!

5 years ago

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eshields Newark, DE

The BYTE team has been so supportive and so incredibly helpful on my journey to my perfect smile!

5 years ago

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Nidhi Malik Greenfield, MA

Good experience. There was a great customer service and adviser team that helped answer any questions I had.

5 years ago

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Nicole ,

The Byte Team has helped ensure I receive the best care and end up with a great smile in the end.

5 years ago

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Bri Hollister, CA

It’s been wonderful so far. Customer service has been excellent and they respond very fast.

5 years ago

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Marina Nava ,

Byte has been amazing! I noticed results almost immediately. Would highly recommend.

5 years ago

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Audrey Sanders Duncanville, TX

Thanks to byte I am improving my smile, it’s amazing to see my teeth improve week after week.

5 years ago

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Laurie Swift Glassboro, NJ

Byte is simple easy to use. Week 13 of my aligners and can’t wait to see the end results.

5 years ago

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Pamela Barletta Miami, FL

Love Byte ! Awesome customer service and amazing results. Im loving my new brighter smile :)

5 years ago

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Bonnie Skinner , GA

The customer service was fantastic and the product works so well and so fast, and is so comfortable.

5 years ago

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Meghan Maple Heights, OH

Everything was great with the process of getting the liners. Everyone was very helpful!

5 years ago