Name: byte
Rating: 4.5

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Verified Customer

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Juliet

Things were swift and quick with ordering

6 years ago

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Bailey Pate

Still waiting for bottom teeth to correct with only 4 weeks to go

6 years ago

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Jaleah Vason

Minimal pain, great whitening foam, and comfortable fit!

6 years ago

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Tmb

Customer service was horrible. The aligners didn't fit and it took over a month to talk to someone about it.

6 years ago

Reply from byte

Oh no! Our care team typically responds within 48 hours of any email or call sent in to us. We'd love to look into this further and get you on track right away!

Oct. 14th, 2020

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Brittanie Juarbe

It unfortunately damaged my teeth in the back and caused them to gain cavities ibdidnt have before.

6 years ago

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M Burt

Terrible on following up on their guarantee. Would not provide necessary info for insurance reimbursement.

6 years ago

Reply from byte

Hi there! While we do not accept insurance as a form of payment, we have an awesome reimbursement team that can provide you with the necessary information needed to provide to your insurance provider. In the event your information is not accepted, our claims team is happy to look into this further and get you sorted out. First step? Send us an email to your support team. We'll get you taken care of.

Oct. 1st, 2020

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Susan Murphy

Byte instructions and process has been very easy to follow and use.

6 years ago

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Josh Gonzales

Insurance handling was poor and my claim was denied due to missing info on Byteâ€™s part

6 years ago

Reply from byte

Hey Josh! Did you know our reimbursement team also handles claim denials? We are always happy to look into it further if there are issues with your claim. Send us an email to get started.

Oct. 5th, 2020

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Savedra

They really help me. I love the shape my teeth are in now.

6 years ago

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Vickie

My aligners were received in a timely manner.

6 years ago

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Troy H

Top Aligners seem to be working - But the bottoms do not line up correctly

6 years ago

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Chris

The liners have some pointed spots and can be uncomfortable

6 years ago

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Christine Mullins

First set of impressions didn't work and I've been waiting weeks for a replacement set.

6 years ago

Reply from byte

Hi Christine! Thank you for your feedback. We'd love to look into this further for you. If you could please reach out to our care team, we'll be more than happy to check in.

Apr. 1st, 2020

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Melanie Temple, TX

My teeth are not straight and I am on my last day of wearing my aligners

6 years ago

Reply from byte

Hi Melanie! Thank you for your feedback. Did you know we have a byte for life guarantee? If you're not 100% happy with your results, we can re-evaluate your treatment to get you additional aligners to address those concerns. Please send our support team an email- we've got you covered!

Mar. 11th, 2020

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Abbie Bendall

They have been so great with making sure I get the results I want! Would 10/10 recommend

4 years ago

Reply from byte

That is what we love to hear, we love providing the most seamless and enjoyable smile journey for all our customers!

Feb. 18th, 2022

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Sandy Downey Fort Myers, FL

I like how efficient they are with there answers. Yes I have been a paying customer of byte.

4 years ago

Reply from byte

Thank you, Sandy! We are so happy to hear that our team has been there for you to help with any questions you've had :)

Jan. 11th, 2022

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Natalya O Marietta, GA

Great company to do your aligners if you are busy to go to orthodontist. Highly recommend

4 years ago

Reply from byte

We do what we can to offer a service that works well with everyone's lifestyle! Thank you so much for the awesome review :)

Dec. 24th, 2021

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Cierra Smith Richmond, VA

I love the invisible braces! And the price for them is amazing! I can’t wait to see my end result

4 years ago

Reply from byte

Treatment that's comfortable, affordable, AND convenient?! Now that's worth smiling about

Nov. 15th, 2021

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Laurie Portland, OR

I highly recommend Byte. The staff is attentive and caring and the product is great!

4 years ago

Reply from byte

Thank you for this great review, Laurie!

Nov. 5th, 2021

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Andress

Works fast easy and simple instructions, customer service is good would recommend to a friend rate it a 5 star

5 years ago Edited October 12, 2021

Reply from byte

We are so happy to hear about your positive experience!

Oct. 12th, 2021

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JaneL Fields Ahoskie, NC

This has been a fluid experience so far. The BYTE alignment system is a wonderful investment.

5 years ago

Reply from byte

Our customer care team is here for you every step of the way. We are dedicated to making your Byte journey as easy and seamless as possible. If you ever have any questions or concerns just let us know, we've got your back :)

Sep. 24th, 2021

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Kelli Rickard Lititz, PA

Customer service is very helpful and quick to respond. Results visible within the first few weeks.

5 years ago

Reply from byte

Love to hear it, Kelli! Thanks for sharing :) Our team is always here to support every customer, so do not hesitate to connect with us if anything comes up.

Sep. 8th, 2021

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Alexander Bezugly Tobyhanna, PA

very responsive they offer options to accommodate different non linear program situations

5 years ago

Reply from byte

Woohoo- happy to hear about your awesome experience Alexander! Thanks for the awesome review.

Sep. 8th, 2021

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Ouissal Sahel Jersey City, NJ

I love how easy and convenient the whole experience. I already love my smile very much :)

5 years ago

Reply from byte

We are so happy to hear this! Thank you :)

Aug. 19th, 2021

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Kathryne Brown Rolston

I am very happy with the improvements in my smile so far

5 years ago Edited September 14, 2021

Reply from byte

From the very first step our team has got every customer's back! Thank you for this amazing review Kathryne :)

Jul. 30th, 2021

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Amara Caffardo Pittsburgh, PA

Byte is absolutely amazing! I’m extremely happy with the service and how adorable it is!

5 years ago

Reply from byte

Thanks for the amazing review Amara! We love to hear this :) Do not hesitate to reach out with any questions, we got you!

Jul. 28th, 2021

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Haley Parson Lehi, UT

They have great timing, helpful customer service, and awesome financing options!

5 years ago

Reply from byte

So happy you think so Haley! Do not hesitate to reach out if you have any questions. Thanks for the great review :)

Jul. 28th, 2021

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Natnat McDonough, GA

I love it!!! My smile is coming along quite nicely and I’m smiling all over the place !!!

5 years ago Edited September 14, 2021

Reply from byte

Strut that smile! We are so excited for you!

Jul. 20th, 2021

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Brian Jacksonville, FL

I’m 3 weeks into my treatment. Already notice a change. Byte’s customer service is outstanding!

5 years ago

Reply from byte

This is incredible and we're so happy for you and your new smile :) Thanks so much for writing in!

Jul. 20th, 2021

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Destiny Ann Centerville, TN

Everything is great! Teeth are looking straighter and customer service is great!

5 years ago

Reply from byte

We are thrilled to hear that your teeth are looking straighter! This is why we do what we do. We are excited to be on this journey with you, and we can't wait to see your final results!

Jul. 14th, 2021

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Lisa Puran Queens, NY

I am already seeing a difference with byte and I am only on week 4! I definitely recommend!!

5 years ago

Reply from byte

We are so excited to hear that you are already seeing a difference in your smile! We can't wait to see those final results. Thank you for the great review, Lisa😊

Jul. 14th, 2021

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Danielle Manns Mount Vernon, OH

Byte has been very easy to use. They have great communication and clear instructions!

5 years ago

Reply from byte

We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!

Jul. 12th, 2021

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Pollyanna Griffin Schaumburg, IL

Byte retainers are easy to use. Put them in your mouth 22+ hours per day and they will do their magic!

5 years ago

Reply from byte

It really is like magic! We do what we can to make it safe and easy to give you a smile you love. We are excited to see your final results! Thank you for the review, Pollyanna.

Jul. 13th, 2021

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Devon Clark Omaha, NE

On week 4 and I already notice a difference! Customer service has been great each step so far!

5 years ago

Reply from byte

We are excited to hear that you are already noticing a difference in your smile. We can't wait to see those final results! Thank you for the great review, Devon.

Jul. 13th, 2021

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Jeff Bartlett Concord, CA

Byte is built for the 21st century. Quick easy process and their customer service is top-notch.

5 years ago

Reply from byte

We are proud to offer a more convenient way to straighten your teeth! We are so glad to hear about your positive experience. Thank you for your review Jeff!

Jul. 8th, 2021

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Lauren Bubb York, PA

I'm on my 5th week of Byte and can already see changes - I can't wait to see the final results!

5 years ago

Reply from byte

Hi Lauren! We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.

Jul. 8th, 2021

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Joel Montavon Palatine, IL

Great customer service. Easy process. Fast shipping. Can't wait to see my new smile.

5 years ago

Reply from byte

Hi Joel- We are so happy to hear that our team has been able to help and support you throughout your journey! We are here for you any time you have questions. Now let's get you to your dream smile!

Jul. 6th, 2021

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E Go Queens, NY

Like the customer service . The product is good quality as well . Recommend to my family .

5 years ago

Reply from byte

Hi, thank you for the awesome review. We appreciate you telling your friends and family about us. From start to finish we do what we can to provide the best experience. Our customer care team is standing by for support if you ever have any questions.

Jul. 8th, 2021

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Keyse89x Charlotte, NC

Byte was very fast at correcting my gap and crooked tooth, I also have whiter teeth now

5 years ago

Reply from byte

We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!

Jul. 8th, 2021

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Judith Lane Jerseyville, IL

Into 3 weeks, so far so good. Just have to file my top aligner quite a bit so it doesn’t rub my top lip.

5 years ago

Reply from byte

Hi Judith! We are happy to hear that your experience has been going smoothly. We are always working to improve the experience of our customers so we appreciate you taking the time to share this great feedback and review with our team. If there are any further concerns or questions we can answer for you we got you! Send us an email or give us a call and we'd be happy to assist :)

Jul. 8th, 2021

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Lloyd Frederick Wylie, TX

The team at Byte is very friendly! I love the quality of the treatment that I am receiving!

5 years ago

Reply from byte

Fantastic to hear you're having a great experience, Lloyd :) We can't wait to get you to that last step. Thanks for the awesome review.

Jul. 6th, 2021

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Thomas Davis Elyria, OH

Byte has been great so far. Super easy process and a lot of helpful communication!

5 years ago

Reply from byte

Thank you for the great feedback Thomas. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Jul. 6th, 2021

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Rosiris León The Bronx, NY

Fast service and turn around. In only 4 weeks my teeth are straighter than before!

5 years ago

Reply from byte

This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you. Thanks for the awesome review!

Jul. 6th, 2021

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Marie Hernandez Dallas, TX

Byte has been a great experience so far! Everyone is super helpful and professional.

5 years ago

Reply from byte

Thank you for the great feedback Marie. We are glad to hear that everything is going well so far, and we hope to continue your positive experience through treatment. We can’t wait to see your end results!

Jul. 6th, 2021

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Danielle Jackson Henrico, VA

Happy about the progress so far! Only on week 3 but I definitely see some changes!

5 years ago

Reply from byte

This is amazing Danielle! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you.

Jul. 6th, 2021

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Justin Ricci Pittsburgh, PA

Customer service is amazing!!!! Aligners feel great and they are always there to help !!

5 years ago

Reply from byte

Woohoo Justin! We are glad our team was able to support you throughout this process and cannot wait to see your final results. Thanks for the awesome review :)

Jul. 6th, 2021

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Amy Sellitti State College, PA

Straighter teeth and brighter smile! Also easy on the budget. Definitely worth the investment!

5 years ago Edited September 14, 2021

Reply from byte

Hi Amy! Byte is proud to be the best value in the orthodontic space! We are so happy that we were able to help you find a pricing option that works best for you. Thank you for taking the time to submit this awesome review!

Jul. 6th, 2021

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Andrew McMurray Naples, FL

So far so good. One week 4 and it’s as easy as I was told it would be. Great customer service.

5 years ago

Reply from byte

This is amazing! We know it's only the start, but we can't wait to get you to that last step. Let us know if you have any questions throughout your treatment! We've got you. Thanks for the great review Andrew :)

Jul. 7th, 2021

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danmequon Milwaukee, WI

Byte was always interested in doing the right thing to achieve the desired result. Kudos to themj!

5 years ago

Reply from byte

Hey! Our team's number one goal is to make you feel supported and to get your questions answered so we are so happy to hear that this has been your experience. We are here to support you to that final step, so don't hesitate to reach out! :)

Jul. 7th, 2021

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Eric Rios Los Angeles, CA

They're great. I love their product. It's been working and I'm on track with my treatment

5 years ago

Reply from byte

Thanks so much for the awesome review. We can wait to see your end results!

Jul. 1st, 2021