Name: Landmark Home Warranty
Rating: 4.2

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Lis Meridian, ID'

Most things that have gone wrong are not covered

8 years ago

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Laura Davis Canby, OR

They couldn't fix my oven door They came out 2 times

8 years ago

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Kenny Denton, TX

ease of service, promptness of service calls and follow up.

8 years ago

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pierrot Sandy, UT

they sent sub who was incompetent, didn't care about the job or how to fix it.

8 years ago

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David Salt Lake City, UT'

It is not worth to buy this warranty, becasue the cost is higher than that without warranty.

8 years ago

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Reed Bowles Ogden, UT

The service came with the house and it has worked well.

8 years ago

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Jack C House Salt Lake City, UT

The service was chosen for me and we used it when we moved into our house.

8 years ago

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Jim Wahlstrom Sun City, AZ

Quick response to my a/c problem this past September.

8 years ago

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Robin Chandler, AZ'

The product as written protects landmark with very little protection for the buyer.

8 years ago

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Javier Ayala Austin, TX

So far it is been problematic getting reputable and reliable services

9 years ago

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Tyson Washington, UT

Very helpful claims managers. Also Great and quick service

9 years ago

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David Gremillion San Antonio, TX

As long as there are "tangible" issues, Landmark is great.

9 years ago

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Xiuyun Lin And Na Teng And Zhaoyuan Lin Draper, UT

They're pretty good, and they've fixed the things I need.

9 years ago

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Michael And Melissa Morrow Coppell, TX

Service has been great

9 years ago

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Jeremy Mitchell Hewitt, TX

They are not very meticulous.

9 years ago

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Vicky Roloson Eagle, ID

Informative, sincere if I have ever had questions.

9 years ago

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Won't Renew, Peoria, AZ Peoria, AZ

Too many exclusions on coverage. Also, issue with poor customer service with a couple of contractors.

9 years ago

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Quick & reliable ! Henderson, NV

Great quick service as always ! Customer service very good

9 years ago

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SUSAN DALTON Friendswood, TX

Did not replace my HVAC system. All you service men told me a 25 year old HVAC system need to replaced.

9 years ago

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Ed Anderson Chandler, AZ

Good work, warranty and on time service.

9 years ago

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Robbie Sweidel Salt Lake City, UT

They were very helpful and prompt with my repair.

9 years ago

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Elizabeth Quick Coppell, TX

Rated 9 for price, wait time, selection of contractors

9 years ago

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Cheryl Lehi, UT

The job got done in a timely matter.

9 years ago

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Vanessa Asgari

Poor customer service, poor communication, no sense of urgency, extremely cheap support towards new unit

9 years ago

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Mari Meridian, ID

My experience with them has been good. Their customer support is very helpful.

9 years ago

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Lori Passey

Excellent! Responsive to our needs.

9 years ago

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Hector Batista-Rodriquez Grand Prairie, TX

Because the good service and profesionalism ...

9 years ago

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Conrad Anderson Smithfield, UT

Service was quick, technician was hurried, and made 2 return trips to fix his own errors.

9 years ago

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Coleen Cramer Chandler, AZ

They are very responsive and friendly.

9 years ago

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Cynthia Warbritton Glendale, AZ

They listen and provide clear instructions

9 years ago

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Anonymous

Sometimes they get wrong contractor

9 years ago

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Neeraj Chandak Phoenix, AZ

Responsive and work with you for best solution

9 years ago

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Daniel Gellenbeck

Excellent customer representatives, fair price, good value

9 years ago

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Erika Polley Clearfield, U

Quick to respond to customer concerns

9 years ago

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Erin Earley Houston, TZ

Slow responses to orders. Vendors are sometimes undependable.

9 years ago

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Ralph Degraff Chandler, AZ'

Prompt response, I used internet forms for service.

9 years ago

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Raymond&Rachel Lopez Seguin, TX

They don't return phone calls or give a you and expectation of how long the job will take to

9 years ago

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Andrew/Jessica Rice Dallas, TX

Customer support has been good; very prompt.

9 years ago

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Anonymous Lehi, UT

I would refer them; their representatives were very good.

9 years ago

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M Shafiei Sugar Land, TX

Melinda G did a fantastic job. In my opinion Landmark should pride of having such an employee.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Shafiei, Thank you so much for the 5 star review regarding your amazing customer service experience with Landmark Home Warranty and Melinda! Your satisfaction is our number one priority, and it makes us extremely happy to hear about your experience. We agree! Melinda provides fantastic customer service, and your kind words really made her day. On behalf of the entire team, thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 13th, 2022

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Ahsan Khan Oklahoma City, OK

Staff was efficient and courteous. Got my response quite fast. Technician was pleasant.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Khan, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and our service professionals! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 8th, 2022

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Bob Rose San Jose, CA

Excellent service and the customer service rep Cynthia Freeman is excellent solving all issues!!

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Rose, Thank you so much for the 5 stars and providing such positive feedback regarding your excellent customer service experiences with Landmark Home Warranty and Cynthia! Your satisfaction is our utmost priority, and we always appreciate the opportunity to assist you with all your home warranty and home services need. We agree! Cynthia is exceptional and your kind review really made her day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 10th, 2022

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Kristin Whitman Meridian, ID

Sarah M was extremely helpful and went above and beyond to get me the information I needed.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Whitman, Thank you so much for the 5 stars and providing such positive feedback regarding your customer service experiences with Landmark Home Warranty and Sarah! Your satisfaction is our utmost priority and it is always a distinct pleasure to assist you with all your home warranty and home services needs. We agree! Sarah is extremely helpful, and truly embodies the caliber of service Landmark strives to provide. On behalf of the entire team, thank you again for choosing Landmark! We truly value your loyal business of 5 years and look forward to serving you in the future. Landmark Home Warranty

Jan. 19th, 2022

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Alan Hamlin St. George, UT

Super fast response. Answered all questions professionally. Very friendly demeanor. No pressure.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Hamlin, Thank you so much for the 5 star review regarding you customer service experiences with Landmark Home Warranty! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Dec. 10th, 2021

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Richard Payan Twin Falls, ID

Good customer service, Sarah M was very helpful and professional definitely would recommend.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Payan, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Sarah! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. We agree! Sarah is very professional, and your positive feedback and kind words really made her day. We truly value your business and recommendations and look forward to serving you again. Landmark Home Warranty

Sep. 14th, 2021

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ralph nixon Vacaville, CA

A. J. Was a model of efficiency, he took care of me quickly, whjch I appreciate.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Nixon, Thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with Landmark Home Warranty and AJ! Your satisfaction is our utmost priority and it is always our distinct pleasure to assist you with all your home warranty and home service needs. We agree! AJ is the model of efficiency and he enjoyed speaking with you and offering his personal assistance. On behalf the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Sep. 6th, 2021

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Nhan Nguyen Houston, TX

Nice, understanding and professional customer care service especially Ms Lamia H.

5 years ago Edited September 14, 2021

Reply from Landmark Home Warranty

Dear Mr. Nguyen, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and Lamia! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know Lamia loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 23rd, 2021

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Steve Day Emmett, ID

Alexander was very helpful, while taking in to account our specific home warranty needs.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Day, Thank you so much for the 5 star review regarding your fantastic customer service experiences with Landmark Home Warranty and Alexander! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. We agree! Alexander is very helpful, and your positive feedback and kind words really made his day. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 19th, 2021

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Lance S Rich San Diego, CA

a/c replacement went well. had followup question for provider but they never called back.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Rich, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Aug. 12th, 2021

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Alexandra Berger Tucson, AZ

Thank yu Sarah for helping me with the billing issue today. Great job, super friendly.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Berger, On behalf of the entire team, thank you so much for 5 star review regarding your excellent customer service experiences with Landmark Home Warranty and Sarah! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know your review made Sarah's day, and she appreciated the opportunity to help and the positive recognition. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 1st, 2021