Name: Landmark Home Warranty
Rating: 4.2

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Verified Customer

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Edwin/Judith Jalufka

Good service people who completed the repairs in a timely manner. But needs to answer phone and cut down the time waiting to speak to a bkaimsmanaget.

9 years ago

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Verified Customer

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Daniel Gaumer Houston, TX

Very slow at processing claims. Getting a hold of a live person is basically impossible. They contract out to the worst of the worst contractors. I have $100.00 service call fee and the last issue I called my own plumber and it only cost me $55.00. They hide behind their fine print and do everything they can not to fix the root problem. This company is a scam

9 years ago

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Verified Customer

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Del Ray Kunz Middleton, ID

They've been very responsive each time I've used them. They find the repair people and them out right away. I don't have any complaints about Landmark.

9 years ago

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Verified Customer

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Kami/Peggy Yamaguchi Lewisville, TX

It's been a very good service; they do a lot of follow ups, so that's good. They were out within 48 hours after requesting the service.

9 years ago

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Verified Customer

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Frank Escalante Roseburg, OR

I used the warranty to fix my A/C unit, and it only cost me $60. They handled my issue and took care of it pretty much promptly. Also, their support team was excellent.

9 years ago

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Verified Customer

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Jodee/Scott Pike Rockwall, TX

We've made a request online, and they followed up with it promptly, so their representatives were great. Also, the service calls have been made promptly.

9 years ago

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Verified Customer

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Lindsay Nielson Salt Lake City, UT

Customer support was very good, they did what they were asked to do. They just sent over a guy, and fixed my disposal in 2 days.

9 years ago

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Verified Customer

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Susan O'Brien Arlington, TX

My air-conditioner was leaking, and they came out and took care of it within 24 hours. Everything has been extremely positive.

9 years ago

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Verified Customer

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Joseph Palmer Boise, ID

It's been a very positive experience. They fixed my A/C, and it took them about 3 days to make sure everything got fixed. It was just excellent.

9 years ago

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Verified Customer

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Jayson Housson San Antonio, TX

They're pretty good when you call and tell them what's going on. They get a hold of someone very quickly, and that's pretty helpful.

9 years ago

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Verified Customer

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M.B. Layton, UT

Everything with their customer service is very professional when it's planned. They've offered a very positive experience.

9 years ago

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Verified Customer

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Alfred Buchanan Friendswood, TX

I talked to a really nice lady, who was very responsive, however, it was going to take them about 4 days to get a plumber over. In the meantime, I called a friend of mine, who fixed the plumbing problem for free. I have nothing against Landmark, but the company they wanted to use was 4 days behind.

9 years ago

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Verified Customer

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Richard Trevino Friendswood, TX

So far, their customer support has been good. They get a hold of us either by phone or email. Scheduling everything was also fine. They seem to have the best value.

9 years ago

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Verified Customer

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David & April Story Lehi, UT

They referred someone very quickly when our air-conditioner was failing, Plus, they were good. Their representatives responded to us right away.

9 years ago

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Verified Customer

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Jim Snelling Bells, TX

Every time we've used it, we've had really good service and they repaired or replaced the appliance that wasn't working. I just don't like their automated answering service.

9 years ago

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Verified Customer

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Ryan Ross North Richland Hills, TX

I chose Landmark Home Warranty because of their easy access and price. Their customer service is pretty, they usually accept the problem and get a person quickly.

9 years ago

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Verified Customer

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Nicholas Waldschmidt Bullhead City, AZ

I've only one issue with the air-conditioner, and they were quick to respond and got everything finished in a timely manner. It all went pretty smoothly.

9 years ago

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Verified Customer

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CG Tucson, AZ

They've been professional and quick to resolve any issues that I have. Plus, they have been prompt, professional, and courteous every time I deal with them.

9 years ago

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Verified Customer

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Anonymous Casa Grande, AZ

We've only had to use it once, and they were prompt and had somebody out here quickly. The issue was taken care of promptly.

9 years ago

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Saskia

Amazing, with both Evonny R in customer service as well as Jean (or Gene?) in the claims department. Both ladies were professional, courteous and very thorough in handling my situation. They are excellent representatives - Landmark is really fortunate to have them.

4 years ago Edited April 4, 2022

Reply from Landmark Home Warranty

Dear Saskia, Thank you so much for providing Landmark Home Warranty with a 5 star review regarding your amazing customer service experiences with Evonny and Jean! Your satisfaction is always our number one priority, and we appreciate hearing about the professionalism and the high level of service you received. We agree! Evonny and Jean both provide excellent customer service, and your kind words really made their day. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 8th, 2022

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Kylee Kuna, ID

We have been with Landmark Home Warranty for just shy of 6 years now. Since the day we purchased our home, they've been amazing at taking care of us! We've had our refrigerator and dryer break down on us multiple times, and they've helped us every step of the way to get them fixed!

4 years ago

Reply from Landmark Home Warranty

Dear Kylee, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is providing timely repairs completed by fast and friendly service professionals, and we are extremely happy to hear how pleased you are with the level of service and support you receive. Thank you again for the opportunity! We truly value your loyal business of 6 years and look forward to serving you again. Landmark Home Warranty

Mar. 25th, 2022

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Jaebee F

Catherine D was super friendly and helpful with assisting in getting our home repair needs set up. We really appreciate her sweet and caring disposition and heartily recommend her to anyone to truly sparkle up their day! you're a true gem Catherine, keep shining brightly! =^..^=

4 years ago

Reply from Landmark Home Warranty

Dear Jaebee F., On behalf of the entire team, thank you so much for 5 stars and providing such amazing remarks regarding your excellent customer service experiences with Landmark Home Warranty and Catherine! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. We have also shared your rave review with Catherine, and she is extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 9th, 2022

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Rae WA

Landmark has always been quick to respond. We tried to do a lot of research on other companies and costs before we renewed again with Landmark. (Kind a like comparing cell phone plans, so not the easiest to do ) Seems each company has its strength and weakness. Ultimately we had been satisfied enough with Landmark to decide to stay. Called to renew Cynthia F was very helpful in getting a good price and got our renewal done in record time. Super helpful and quick.

4 years ago

Reply from Landmark Home Warranty

Dear Rae, Thank you so much for the 4 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Cynthia! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. We agree! Cynthia is exceptional in performing her duties, and your rave review really made her day. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Feb. 18th, 2022

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Gen 50 Houston, TX

I worked with Cynthia on a call to review my coverage. She was professional and very patient as she guided me through my plan. People like her working in customer service allows me to trust the Landmark product and I won't hesitate to recommend her/ the company to anyone.

4 years ago

Reply from Landmark Home Warranty

Dear Gen 50, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty and Cynthia! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. We agree! Cynthia is very professional, and your positive feedback and kind words really made her day. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty needs! We truly value your business and recommendations and look forward to serving you again. Landmark Home Warranty

Feb. 14th, 2022

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jeanne cobb Fort Worth, TX

I have been pleased with the response and the majority of the contractors. When I have had a problem with a contractor, Landmark has been willing to remove them from my house. I appreciate that! Evonny R helped me today with the renewal of my contract and she was wonderful. She was polite and efficient and attended to my request.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Cobb, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty and Evonny! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty needs. We agree! Evonny goes out of her way to provide excellent customer service, and your kind words truly made her day. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Feb. 10th, 2022

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Kein Tucson, AZ

Spoke to Christopher S this morning to renew my contract. He was very knowledgeable, very polite, and was a pleasure to deal with. We have been with landmark a year already, and the experience dealing with all areas has always been professional and seamless. Keep us the good work:)

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Kein, Thank you so much for the 5 star review and providing such thoughtful comments regarding your customer service experiences with Landmark Home Warranty and Christopher! Our top priority is your satisfaction and to make the process hassle free, and it makes us extremely happy to know how well this has worked for you. Answering your questions and ensuring a seamless contract renewal was extremely important to Christopher, and he appreciated the opportunity to offer his personal assistance to you. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Feb. 7th, 2022

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Barbara E Kardys Chandler, AZ

Requested service for furnace review. They found the thermostat was not the correct one for the furnace I had installed by prior company. They installed thermostat and when I called because of noise when furnace came up to 2nd stage they sent crew out again at no cost. Very happy I am with Landmark.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Kardys, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you again. Landmark Home Warranty

Jan. 27th, 2022

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Trista Willett Las Vegas, NV

Samone S was an absolute ROCKSTAR! I called with a very unique situation and she immediately knew exactly what to do. I had called multiple home warranty companies and everyone I spoke to was confused and did not know what to do. Because of Samone our clients went with Landmark! Very knowledgeable and kind!

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Willett, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty and Samone! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home service's needs. Please know Samone loved the positive feedback and enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 27th, 2022

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Ken Crawford Salt Lake City, UT

We have had very positive experiences with Landmark Home Warranty. Even when there was an issue from a previous repair, Ashley L was able to help get the issue resolved over the phone. We have been pretty happy with our home warranty with Landamark.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Crawford, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with Landmark Home Warranty over the last 6 years! Your satisfaction is our number one priority, from the first call to service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Ashley loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you again. Landmark Home Warranty

Jan. 6th, 2022

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Nikki Jutte CA

Excellent customer service with Ashley L, regarding finding a 5 star AC Heating company that I was happy with. She sent me the list of their contractors so I could review them and choose the one I wanted to come out and service my unit.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Jutte, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Ashely! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear that this has been your experience. Please know Ashley loved the positive feedback and she enjoyed providing you with her personal assistance. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 4th, 2022

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J Kwon

Amazing Home Warranty!! My realtor recommended Landmark and I couldn't be happier with the coverage and service I've received so far. They have exceeded my expectations and I tell all my family and friends to switch to Landmark if they have their warranty through another company. 5 STAR professional service and coverage!!

4 years ago

Reply from Landmark Home Warranty

Dear J Kwon, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire Landmark team, thank you again! We truly value your business and recommendations and look forward to serving you in the future. Landmark Home Warranty

Dec. 14th, 2021

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Wayne M Askew Glendale, AZ

I called to talk about extending our home warranty in Strawberry Arizona. I spoke to Landmarks representive Christopher S. If I still owner a business I would have tried to hire Chris away from his current employer. We discussed several items and he helped me out very much. I extened my home warranty. Wayne M Askew

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Askew, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Chris! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. We agree! Chris goes above and beyond, and truly embodies the caliber of service Landmark strives to provide, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Dec. 2nd, 2021

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Canyoncreek Shibas Ashburn, VA

Landmark is a rare home warranty company, as they actually listen to their clients. An example is Isaiah P., who has recently assisted me 2 times regarding a cyst service request. Not only does Isaiah listens, he take responsibility of the situation & responds in a timely manner.

4 years ago

Reply from Landmark Home Warranty

Dear Canyoncreek Shibas, Thank you so much for the 5 star rating regarding your customer service experiences with Landmark Home Warranty and Isaiah! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Isaiah is very helpful, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 17th, 2021

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Gina Moon Boise, ID

Sarah M and Landmark Home Warranty are the best! We have used their services a few times and each time it's been top notch. It's easy to reach a representative and the service providers they have sent out are very professional. We highly recommend everyone get a home warranty through Landmark Home Warranty!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Moon, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and Sarah! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! We have also shared your rave review with Sarah, and she truly appreciates the opportunity to go the extra mile on your behalf and was humbled by your commendation. On behalf of the entire team, thank you again! We truly value your continued business and recommendations and look forward to serving you in the future. Landmark Home Warranty

Oct. 22nd, 2021

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Sarah Lett Star, ID

Christopher S. is hands down the BEST customer service agent I've ever spoken to on the phone! So professional & personable! Thank you, Chris, for doing such a great job! So refreshing to speak with a kind human these days! That man deserves a raise!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Lett, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your excellent customer service experiences with Landmark Home Warranty and Christopher! Your satisfaction is our number one priority, and we love the positive feedback and always appreciate the opportunity to help. We agree! Christopher goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. On behalf of the entire team, thank you for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Oct. 20th, 2021

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Patrick Colvin Kirksville, MO

I spoke with Christopher S about renewing my home warranty. Christopher was very polite and energetic. He answered sl off my questions and concluded our interaction quickly and professionally. I look forward to speaking to him again in ther future.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Colvin, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty and Christopher! We constantly strive to provide you with fast, friendly service that exceeds your expectations, and we are absolutely thrilled that this has been your experience. Answering your questions and ensuring a seamless contract renewal was extremely important to Christopher, and he appreciated the opportunity to offer his personal assistance to you. On behalf of the entire Landmark team, thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Oct. 11th, 2021

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Dan Makabe Boise, ID

Landmark processed the claim very quickly. The plumbing contractor was great and performed the repair of the broken water supply line quickly. He also got the clean up folks involved, saving me the time and effort to find a good contractor.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Makabe, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction and to make the process hassle free, and it makes us extremely happy to know how well this has worked for you, as well as your positive experience with our courteous and helpful service contractor. On behalf of the entire Landmark team, thank you again! We truly value your loyal business of 5 years and look forward to serving you in the future. Landmark Home Warranty

Oct. 8th, 2021

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David Sutton Meridian, ID

Landmark has been quick to respond to any and all service requests. It is so nice that they cover the semi-annual servicing of the HVAC system included. I needed assistance to renew by phone and Cynthia F was fabulous to work with, being very knowledgeable and helpful.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Sutton, Thank you so much for the 5 star review and providing such thoughtful remarks regarding your customer service experiences with Landmark Home Warranty and Cynthia! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. Please know Cynthia loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Sep. 23rd, 2021

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Bonnie T Draper, UT

I called Landmark to ask some specific questions about my existing policy. Scott P answered my call, and took extra time with me, checking on prices and different products and what would be my best options for my needs. He went beyond the everyday call and made me feel I am a valued customer. He’s really wonderful!

5 years ago

Reply from Landmark Home Warranty

Dear Bonnie T., Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Scott! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. Please know we have shared your comments with Scott and he truly appreciates the opportunity to go the extra mile on your behalf and was humbled by your commendation. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 17th, 2021

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David A. Jones Kuna, ID

This place has world class customer service! I had the pleasure of working with Michelle H on renewing my policy. She was friendly, patient and answered all my questions. I highly recommend this company to any in need of a home warranty or any real estate agent looking to have great end to end client process.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Jones, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty and Michelle! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. Please know Michelle loved the positive feedback, and enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your business and recommendations and look forward to serving you in the future. Landmark Home Warranty

Aug. 31st, 2021

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Bob Mack Eagle, ID

We have had the program for 2 years and have called for annual checks as well as a stove problem. Service was quick and was professional, no complaints with their choice of service people. Admin followed up, I forgot to renew and I got a call from Alex. I was reinstated and paid up within 4 minutes. Good service.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Mack, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. We have also shared your rave review with Alex, and he is extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 26th, 2021

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Jillian Wess Boise, ID

Alex was very helpful this morning in sharing more knowledge on the existing plan for our first year of coverage and how to best take advantage of the renewal. He very quickly guided us into a decision which was pleasant as we had not always had a good experience with Landmark Customer Service. Thank you Alex for your help!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Wess, Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alex! Your satisfaction is our utmost priority and we always appreciate the opportunity to help with all your home warranty and home services needs. We agree! Alex is helpful and knowledgeable, and he enjoyed providing you with his personal assistance. We are also here 24/7, 365 days a year if you ever need additional help with any of your service requests. On behalf of the entire team, thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Aug. 4th, 2021

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Louis Los Angeles, CA

Just wanted to give kudos to Ashley L., who really took care of my situation in a thoughtful and diligent manner. I’d had several frustrating and subpar interactions with other reps, but she made me feel like I’d made a smart choice in choosing Landmark (the others made me second guess my choice).

5 years ago

Reply from Landmark Home Warranty

Dear Louis, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Ashley! We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Please know Ashley loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 26th, 2021

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Georgia Parker Spring, TX

Landmark has been quick to respond to the situation of our microwave failing. We were presented with options, which I didn't like, so I called their offices. Trisha R truly listened to what I was telling her and offered a very amenable solution to our problem. Thank you, Trisha, for representing Landmark in such a positive way!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Parker, Thank you so much for the 5 star review and such positive feedback regarding your customer service experience with Landmark Home Warranty and Trisha! Listening to your concerns and offering prompt resolution was very important to Trisha and she appreciated the opportunity to assist you. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 27th, 2021

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Denise Willis McKinney, TX

We signed up for a home warranty today with Cynthia F. Cynthia was very professional and knowledgeable. The initial process was excellent!! We feel better knowing our home is covered with Landmark Home Warranty. Thank you Cynthia F!!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Willis, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty and Cynthia! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Please know Cynthia loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 22nd, 2021

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zhi zeng Meridian, ID

The warranty helps me keep a peace of mind. but when the price keep going up, I begin to question my decision. Fortunately, Scott Poirier is willing to work with me on the price and allow me to have another year of peace of mind

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Zeng, Thank you for taking the time to write a review regarding your positive customer service experiences with Landmark Home Warranty and Scott! We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely appreciate the feedback and opportunity to assist with all your home warranty and home services needs. We agree! Scott goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. Thank you again! We truly appreciate your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 12th, 2021

star star star star star

k b Seattle, WA

I called in to renew my policy and Alexander J. took care of the job. Alexander was courteous and professional. Add to that, he was efficient, the whole process took less than 2 minutes. As a company Landmark is reliable and will continue to have my business. Thanks again.

5 years ago

Reply from Landmark Home Warranty

Dear KB, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. Answering your questions and ensuring a seamless contract renewal was extremely important to Alexander, and he appreciated the opportunity to offer his personal assistance to you. On behalf of the entire team, thank you for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 7th, 2021

star star star star star

Warren Grover Eagle, ID

I was impressed with their responsiveness and with the professionalism of Melinda G. in answering all of my questions completely. I had sent requests to several companies and it took days or weeks for them to reply to me--even the company I am currently with was slow to respond about my renewal and they were slow on responding to claims as well.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Grover, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Melinda! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. Please know Melinda loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 7th, 2021

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steven campbell Cypress, TX

Service is fast and no issues with fixing any issues we may have had with our home. I would definitely recommend land mark to anyone looking for a home service. Alexander was very helpful and fast and efficient at getting our warranty renewed.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Campbell, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Please know your review made Alexander's day, and he appreciated the opportunity to help and the positive recognition. On behalf of the entire Landmark team, thank you again! We truly value your business and recommendations and look forward to serving you again. Landmark Home Warranty

Jul. 1st, 2021

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Lisa Weise Boise, ID

My experience with the Vendor response has been (one took over 3 days to contact me) underwhelming. I have unfortunately sat on the phone 45+ minutes on occasion trying to cancel a service call due to timing on Vendor availability (over 3 weeks). To date, have had to hire my own contractors for all work because of this. Overall my interaction with the initial staff who answers the phone and the renewal TEAM (specifically Cynthia F) has been outstanding. Cynthia assisted me above and beyond due to my prior experiences... I am extremely grateful for the extra time she took to assist me.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Weise, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty and Cynthia! We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. We agree! Cynthia goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. We truly appreciate your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 6th, 2021