Name: Landmark Home Warranty
Rating: 4.2

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Matthew Busse Eugene, OR

A recent interaction with Landmark Home Warranty has me wondering if they care about the customer. We needed our AC/heater inspected after moving into our new home. LHW wanted to charge double the normal fee since it would be heating and cooling, although it was a single unit. The company they contracted out forgot our appointment, rescheduled, then rescheduled us again because they double booked on us. LHW called to ask how the interaction with both themselves and the company went, I started to tell them but was then told to just fill out a survey they would send me. I did, giving both LHW and the AC company lower reviews. I expected I would receive another call to remedy the relationship, but instead received two emails asking to review LHW. So here it is.

7 years ago

Reply from Landmark Home Warranty

Dear Matthew,

Thank you for the time you have taken to provide us with your feedback. I am sorry to hear about your experience and would like to better address your concerns. I have sent you a direct e-mail so that we can discuss them in detail.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 5th, 2019

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Tom and Caroline Leonard Pine, AZ

We had excellent service and experiences with the maintenance people that were sent out. Our repairs were completed to our satisfaction and we were happy with the short turnaround from inspection to repair. The folks at Landmark made sure everything was handled to our satisfaction.

7 years ago

Reply from Landmark Home Warranty

Dear Tom and Caroline,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 17th, 2019

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JY Cypress, TX

Special pricing ending was the main deterrent from not purchasing. Price was slightly higher than Amazon HW. Representative was very professional and detailed which I really liked, but we had already pretty much made a decision prior to talking. Amazon gave me a lifetime price lock, covered my refrigerator in the garage at no additional cost, and price was better.

7 years ago

Reply from Landmark Home Warranty

Dear JY,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 18th, 2019

star star star star star

Gardenguy53 Hurricane, UT

I had a company to fix my swamp cooler. They replaced the water pump but they also said that the belt needed to be replaced and told me I could do that. I also had replacement pads but they did not offer to put them in. I was somewhat surprised that they didn't do more of the regular stuff on the inspection.

7 years ago

Reply from Landmark Home Warranty

Dear Homeowner,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

star star star star_border star_border

Erick Lovett Phoenix, AZ

I am disappointed in landmark for contracting with AVA repair service. This repair shop has a careless and rude approach to customer service when discussing timeline services (knowing when a part will arrive, and how far out they book the appt when it happens to arrive at their shop). I am still waiting for a replacement part with no timeline given for receiving it or scheduling an appt for install. I have called landmark multiple times to ask if the part shipped and 3 phone calls later, the part apparently shipped to AVA last week April 17th. But Ava has nothing on file and won’t schedule an appt without the part. I will reconsider the home warranty service on May 2 nd, 2019 when I close on my new house.

7 years ago

Reply from Landmark Home Warranty

Dear Erick,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with AVA repair service. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 26th, 2019

star star star star star

Nakeva Tilley Houston, TX

My experience has been excellent. From the over the phone customer service to the service technician. I received a follow up call and email to remind of something that I needed to decide on for my benefit and it was a bill that needed to be paid to Landmark.

7 years ago

Reply from Landmark Home Warranty

Dear Nakeva,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

star star star star star

Ray H DeSoto, TX

Our heater was not working and I put in a request via email to Landmark Home Warranty for service. They scheduled a HVAC repair person to arrive within 3 hours of my request. The repair was completed within 30 minutes and our house is warm again!

7 years ago

Reply from Landmark Home Warranty

Dear Ray,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 3rd, 2019

star star star star star

William Arneson Fort Worth, TX

We moved into our home and had the plumbing back up into the shower. The plumbers was sent to assess the problem. They got here quickly and fixed the problem in under an hour. Cleaned up the area and was very polite. Awesome, polite, quick and very proficient at their job.

7 years ago

Reply from Landmark Home Warranty

Dear William,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 2nd, 2019

star star star star star

Ami Stein Boise, ID

A week after I purchased my home my furnace went out. Landmark was there for me and had it replaced within a week. The replacement was of high quality and good ratings. As a single mom and soul financial supporter for my two boys, Landmark provides the security I need to be confident in owning our home.

7 years ago

Reply from Landmark Home Warranty

Dear Ami,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 2nd, 2019

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Jarrod Phillips

They were fairly responsive initially, but are unpleasant to talk to on the phone. It always feels combative, like they are upset that something is wrong with your home. They seem relieved if they don't have to do anything about a problem. Last contractor they sent was fairly unprofessional and I called to ask for them to send someone for a second opinion (I wanted the repair to be covered if they found a solution), and they refused, refused several times to let me talk to a supervisor, put me on hold 3 times for about 8 minutes and then said the supervisor was unavailable and would have to call me back.

7 years ago

Reply from Landmark Home Warranty

Dear Jarrod,

I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 28th, 2018

star star star star star

Aimee Stacy Nampa, ID

A few weeks ago our garage door spring snapped in half and we were unable to access and park in our garage. We live in chilly Idaho winters so wanted a fix asap. We submitted our claim online and were good as new in less than one business day. Thanks Landmark!

7 years ago

Reply from Landmark Home Warranty

Dear Aimee,

We are pleased to hear that we have been able to service you in a timely manner for your garage door! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 28th, 2018

star star star star star

Brianne S Dewey-Humboldt, AZ

We needed a plumber on a Sunday evening. Knowing we probably wouldn't get one Landmark still continued their efforts to try to find one. They found a company who came out first thing the next morning. They really saved the day.

7 years ago

Reply from Landmark Home Warranty

Dear Brianne,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 14th, 2018

star star star star star

Carol Grivetti Houston, TX

I have had several occasions to use Landmark's services. Each time, they have followed up along the way to be sure the contractor is performing timely and well. They have even helped me locate contractors for work outside of our agreement. A five star rating goes to this organization.

7 years ago

Reply from Landmark Home Warranty

Dear Carol,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 13th, 2018

star star star star star

Aaron Eugene, OR

Landmark is one of the few companies that actually honor their commitment to great service. We have had to use the service more than we would have liked. Each and every time Landmark has gone above and beyond to make sure that we are satisfied.

7 years ago

Reply from Landmark Home Warranty

Dear Aaron,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 12th, 2018

star star star star star

Nancy Chandler, AZ

After receiving a quote on a replacement washing machine, I had to contact Landmark because it wasn't an accurate comparison. I had a front loader and they wanted to replace it with a top loader. They were very nice and accommodating in getting a new quote which met with my approval.

7 years ago

Reply from Landmark Home Warranty

Dear Nancy,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that we were able to work with you on your washer replacement to your satisfaction. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 6th, 2018

star star star star star

Jenienne Nampa, ID

I was gifted a home warranty when I bought my home in May 2018. I've had to call Landmark twice since I bought my house. The reps are friendly and make my service calls seamless. The send out reputable contractors (that have also been amazing). I will be continuing my home warranty when it ends in May 2019.

7 years ago

Reply from Landmark Home Warranty

Dear Jenienne,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 29th, 2018

star star star star star

Terrri Surprise, AZ

Landmark is quick on getting repairs completed. Their professional vendors were very responsive, provided adequate time frames and followed up with calls along the way to reporting. Landmark provided great follow up to making sure I was pleased with the work performance. I highly recommend Landmark for home warranty.

8 years ago

Reply from Landmark Home Warranty

Dear Terrri,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2018

star star star star star

David Sarten Round Rock, TX

They provided the fastest response I have ever received from a warranty company contractor. I was notified within 4 hours that my service would take place the following morning. The plumber completely fixed the issue within an hour and offered helpful tips to avoid future concerns. A+ in my opinion.

8 years ago

Reply from Landmark Home Warranty

Dear David,

We are pleased to hear that we have been able to service your plumbing request in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 19th, 2018

star star star star star

M. Samonte McKinney, TX

We used Landmark Home Warranty In our AZ home and when we moved decided to get a new warranty and we happy to know that the service our new home State. They have outstanding customer service, and overall very happy with this warranty company.

8 years ago

Reply from Landmark Home Warranty

Dear M. Samonte,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 5th, 2018

star star star star star

Tammy Miranda Hutto, TX

They fixed my ac and when I had another issue less then 30 days later they sent a guy within one hour and it was repaired at no additional cost (except the $70 service call fee as it was not related to the first repair at all!)Love Landmark!

8 years ago

Reply from Landmark Home Warranty

Dear Tammy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2018

star star star star star

Cindi Schrandt Hagerman, ID

we bought a home and moved in and found out that the refrigerator was not working. I called and they contacted a repairman who contacted me and was out the same day to check on it. It as dead and could not be repaired. Landmark had a replacement check to us in less than 10 days and we were able to buy the refrigerator we wanted.

8 years ago

Reply from Landmark Home Warranty

Dear Cindi,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 27th, 2018

star star star star star

Elsa Kerrville, TX

I need to get pest control service to get rid of a recent invasion of spiders and pill bugs. I called Landmark and they responded quickly. My house was treated today less than a week after my request. I’m am very happy with the service I received.

8 years ago

Reply from Landmark Home Warranty

Dear Elsa,

We are glad to see that we have been able to provide you with timely service! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2018

star star star star star

Michelle Gilbert, AZ

I’ve had Landmark as my home warranty company since I bought my home 8 yrs ago and have used them on numerous occasions. Their staff are always courteous, helpful, and prompt in responding and their vendors are great. They show up when they say they will and do a thorough repair. Highly recommend

8 years ago

Reply from Landmark Home Warranty

Dear Michelle,

We are glad to see that our agents and contractors have been able to provide you with 5-star service and are pleased to hear we have another opportunity to provide you remarkable service for! Thank you for your continuous support. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 6th, 2018

star star star star star

Justin Garden City, ID

My a/c went down here in idaho when it was 105 out I couldn't pay upfront so they waited to bill me till they got billed from the contractor. It helped me sooooo much , then I had to call them to pay 2 weeks later because they didn't have a card on file and didn't even call and harass me

8 years ago

Reply from Landmark Home Warranty

Dear Justin,

We appreciated the time you have taken to share your feedback. We are pleased to hear we have been able to provide you with helpful customer service. Please do not hesitate to reach out to us for any of your home warranty needs. We look forward to the opportunity to assist you in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 5th, 2018

star star star star star

Raymond Charles Tomball, TX

I just recently switched to landmark and had to use them for my ac, it was very easy and they sent a contact ASAP. I especially like the access online and how often they followed up during and after the repair. Happy so far and look forward to being with landmark

8 years ago

Reply from Landmark Home Warranty

Dear Raymond,

I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 28th, 2018

star star star star star

David R Montijo Tucson, AZ

I am a licensed Realtor and have used Landmark Home Warranties for my clients. Landmark has never made excuses denied a claim. They have always had a licensed Contractor take care of my clients problems with HASSLE FREE claims. I also personally am a client of Landmark Home Warranty, and I am extremely happy with this Company. David M

8 years ago

Reply from Landmark Home Warranty

Dear David,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We are pleased to hear we have another opportunity to provide you with remarkable service for! Thank you for your continuous support. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 23rd, 2018

star star star star star

Meghan Garver Meridian, ID

We had to call for our home warranty a few times and they are always so quick to respond and get us what we need. There was a leak in our upstairs bathroom over Memorial Day weekend and it was taken care of within a week! Great experience overall!

8 years ago

Reply from Landmark Home Warranty

Dear Meghan,

We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 17th, 2018

star star star star star

Tami Thurgood Herriman, UT

I have had to use my home warranty many times to fix various things in my home. I have always had a great experience! Landmark Home Warranty responds quickly and finds me a company to fix my repair. Every single time has been a positive experience and I would definitely recommend using them!

8 years ago

Reply from Landmark Home Warranty

Dear Tami,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 15th, 2018

star star star star star

Damian Gravino Arlington, TX

Landmark home warranty is an excellent company! They are very fast, and efficient. They get you set up with someone right away to get your problem fixed. The customer service staff is always friendly and eager to help. I would recommend them to anyone who asks.

8 years ago

Reply from Landmark Home Warranty

Dear Damian,

We are glad to see that our agents and contractors have been able to provide you with fast and efficient service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 13th, 2018

star star star star star

Jacqueline Stone Richmond, TX

I received great service and commitment. Every time I called in for service, we were able to get an appointment either for the next day or within 2 days. Every agent was very polite and understanding. I definitely will be renewing my contract for next year, never had one problem. Thank you Landmark!

8 years ago

Reply from Landmark Home Warranty

Dear Jacqueline,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We are pleased to hear we have another opportunity to provide you with remarkable service for! Thank you for your continuous support.

Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 2nd, 2018

star star star star star

John Moran

Landmark Home Warranty provided excellent service on my recent pool service / repair call. They also came through last summer when I needed a plumber right after Hurricane Harvey. All service people were super busy with jobs at that time.

8 years ago

Reply from Landmark Home Warranty

Dear John,

We are glad to see that our agents and contractors have been able to provide you with 5-star service for your pool. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 31st, 2018

star star star star star

Susan DeLAGarza Boerne, TX

We moved into our home and needed the locks changed. The experience was awesome. Landmark followed up to make sure we were contacted by the locksmith and then followed up to make sure the locksmith came and did the job. The representive was very friendly and helpful through the entire process.

8 years ago

Reply from Landmark Home Warranty

Dear Susan,

We are glad to see that our agents and contractors have been able to provide you with 5-star service for your re-key. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 10th, 2018

star star star star star

Karen Welsh

They sent a service tech for my hot water heater as it was making a terrible popping noise. The tech was honest and reputable in telling me that it's just like sediment and the unit itself was fine, no repair or replacement needed.

8 years ago

Reply from Landmark Home Warranty

Dear Karen,

We are glad to see that our contractors have been able to provide you with honest and reputable service for your water heater. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 27th, 2018

star star star star star

Bill Reid Phoenix, AZ

We have been with this company for the past five years. Anytime we have had a home warranty problem they have been very professional and very quick to respond to our inquiries. The follow up is excellent we have had absolutely no problems and will continue to use landmark in the future

8 years ago

Reply from Landmark Home Warranty

Dear Bill,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

We are pleased to hear we have another opportunity to provide you remarkable service! Thank you for your continuous support.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 20th, 2018

star star star star star

Michelle Starr Queen Creek, AZ

Every experience I've had has been a positive one. I had to call to get my A/C services and I had an appt with the AC co within just a couple hours for the next day. If ur AC actually breaks, its even quicker! Great customer service, great coverage, great price!!

8 years ago

Reply from Landmark Home Warranty

Dear Michelle,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service and provide you with a peace of mind for your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 8th, 2018

star star star star star_border

Alysha N Buono

I had a problem with my Water Softner so I put in a claim. Landmark didn't have a contractor in the area, so they allowed me to pick my own. This took some time and energy on my part, but I found a contractor. Contractor came out, diagnosed the problem, and Landmark cut me a check for the covered amount per the contract. I recieved the check after 1 week. Process was pretty simple and painless, minus having to find my own contractor.

8 years ago

Reply from Landmark Home Warranty

Dear Alysha,

We are glad to see that our agents and contractors have been able to provide you with 4-star service. There are circumstances where the warranty will approve you to get your own contractor to ensure you are receiving timely service. We would be happy to hear any more feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 21st, 2018

star star star star star

Mandi Draper, UT

I've used a variety of home warranty companies and Landmark has been the most responsive of any of them. When i submit a request, it is typically fulfilled in less than 24 hours, depending on what the request is. The companies Landmark contracts with to support us have also been professional and accessible.

8 years ago

Reply from Landmark Home Warranty

Dear Mandi,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

May. 29th, 2018

star star star star star

Steve Galliano Tubac, AZ

These people are responsive, polite and truly customer oriented. They never put you on hold or send you to some computerized message system. Their solutions to homeowners problems are thoughtful and immediate. They are simply the BEST!

8 years ago

Reply from Landmark Home Warranty

Steve,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Thank you,

Tiffany Nguyen
Customer Relations Manager

Mar. 6th, 2018

star star star star star

Jacob Schlegel Ogden, UT

I recently had a claim with my furnace not working and Landmark quickly got on the ball and worked with me. The contractor was quick and efficient, and my home is heating again! I also just renewed my policy for another year, and this will be year 5 I believe. Thank you for the outstanding service.

8 years ago

Reply from Landmark Home Warranty

Jacob,

Thank you for taking the time to rate and review us! I am pleased to hear that our representatives and contractors have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you!We look forward to the opportunity to help you in the future!

Please do not hesitate to reach out to us for anything you may need in the future!

Thank you,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2018

star star star star star

John Williams Fort Worth, TX

I called with a concern over the hot water heater. The service technician came quickly and thoroughly explained to me what was occurring. He also taught me how to make it more efficient. Landmark Home Warranty procured one of the very best service reps in the area. I could not have been more pleased!

8 years ago

Reply from Landmark Home Warranty

John,

we are so happy to hear your feedback on our services! We are pleased to have been able to help you in your time of need. Please do not hesitate to reach out to us for whatever you may need in the future!

Thank you,

Tiffany Nguyen | Customer Relations Manager |

Jan. 18th, 2018

star star star star star

Stephen Bolick Casa Grande, AZ

I have used Landmark to replace a pool pump. The contractor they use is competent and professional and I had the issues resolved within 24 hours. The folks receiving the calls at Landmark are pleasant and professional. I would recommend Landmark without reservation.

8 years ago

Reply from Landmark Home Warranty

Stephen, Thank you for taking the time to rate us. We appreciate it! Landmark strives to better our services for our homeowners and value your feedback. We hope to continue providing remarkable customer service for you! Don't hesitate to reach out to us for any of your future needs. Thank you, Tiffany Nguyen | Customer Relations Manager |

Feb. 1st, 2018

star star star star star

River Sun Las Vegas, NV

Landmark has good services. We requested two service requests last year (2017) and both of them are very satisfied. Their personal are very nice. We got hooked up with service company with hours after the request is made. They follow up the service after every stage. Thanks, Landmark Home Warranty.

8 years ago

Reply from Landmark Home Warranty

River, Thank you for taking the time to rate us. We appreciate it! Landmark strives to better our services for our homeowners and value your feedback. We hope to continue providing remarkable customer service for you! Don't hesitate to reach out to us for any of your future needs. Thank you, Tiffany Nguyen | Customer Relations Manager |

Feb. 1st, 2018

star star star star star

Juan M Pizarro Bullhead City, AZ

I have had LANDMARK Home Warranty since I bought my home four years ago, in that time I have had the water heater, washing machine and heater go out. All claims were handled fast and claims people were courteous and professional. On line tracking made the who process easy and fast. I highly recommend LANDMARK to any homeowner.

8 years ago

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richard short McKinney, TX

We have used Landmark on 3 of our homes and also my wife is a real estate person who recommends Landmark to customers and we also suggest Landmark to our friends at Heritage Ranch where we live. Heritage Ranch has 1161 homeowners and has 561 acres. thanks rich short

8 years ago

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Charles Vincent Provo, UT

The folks at Landmark were eager to help. They recommended a reputable contractor whom i have used before and the contractor did an excellent Job. Landmark does not dicker around with petty stuff. They are very straight forward.

8 years ago

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Carly Cummings Richmond, UT

Nothing but fast and professional service. We were immediately contacted following the submission of our claim, and Landmark followed up with us to ensure that the issue was taken care of, and to evaluate the service that we were provided. I appreciate the individualized attention to our claim.

8 years ago

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Tammy Mesa, AZ

My refrigerator and water heater went out in the same day right before thanksgiving. They were so quick to get people out to service and approve the repairs to get me back up and running quickly. We are very happy with the service. All the reps I talked to were amazing.

8 years ago

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Jon Dunn Glendale, AZ

Very responsive, always willing to accommodate us. Have never had a repair representative that was anything but polite, informative, willing to answer questions and will go out of their way to keep us informed as to the appointment and repair process. A home warranty with Landmark is very much worth the money!

8 years ago

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Maurita Pleasant Flower Mound, TX

This company is better than other warranty companies out there. The reason I gave 4 stars is because sometimes they are hard to reach due to their hours and closed on weekends. I have called during regular business hours to still have a voicemail greet me stating that they will call you back. All in all, they do provide good vendors for your repairs and it takes about 10-14 business days to receive a cash out if anything in your home fails that is covered. I will continue this service for sure. I have used three other home warranty companies who are terrible!!

8 years ago

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Josh Crofford Austin, TX

I tried a few home warranties prior to choosing Landmark. Landmark follows through on what they advertise unlike some of the competition. They are quick to get a repair scheduled and follow up to make sure the issue was resolved. Thanks Landmark Home Warranty!

8 years ago