Name: First American Home Warranty
Rating: 3.9

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Verified Customer

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Diana

Technicians are excellent! On time, correct parts & efficient timeline.

6 years ago

Reply from First American Home Warranty

Thank you Diana for your review.

Dec. 4th, 2019

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Verified Customer

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Maria Gialamas

They always respond in a timely manner and meet our expectations as promised.

6 years ago

Reply from First American Home Warranty

Thank you, Maria. We strive to assist our customer as quickly as possible. We look forward to servicing you again in the future.

Dec. 4th, 2019

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Verified Customer

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Derek Brown

Excellent customer service!! Very prompt attention to our needs!!

6 years ago

Reply from First American Home Warranty

Glad to hear Derek, thank you!

Dec. 4th, 2019

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Verified Customer

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Rita Baldwin

Excellent customer service, very responsive and professional

6 years ago

Reply from First American Home Warranty

Glad to hear Rita!

Dec. 4th, 2019

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Verified Customer

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Spada Murrieta, CA

Seems to be good. Service They are attentive and professional

6 years ago

Reply from First American Home Warranty

Thank you Spada for your review.

Oct. 29th, 2019

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Verified Customer

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Kelvin

Replaced my fridge right promptly after the technician visit

7 years ago

Reply from First American Home Warranty

Glad to hear your refrigerator was replaced promptly.

Oct. 24th, 2019

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Verified Customer

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Rollin Gardner

I have 4 homes with First American Warranties! I've only been able to use them for my primary residence! Extremely poor in there response to issues! I can't recommend them!

7 years ago

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Verified Customer

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Maria

Have been responsive to my needs. Have taken care of the issues that needed to be taken care of

7 years ago

Reply from First American Home Warranty

Thank you Maria for your review.

Oct. 24th, 2019

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Verified Customer

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Lois Buderus

The staff are friendly and do what it takes to get my needs met

7 years ago

Reply from First American Home Warranty

Hi Lois, we appreciate you leaving us your feedback.

Oct. 24th, 2019

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Verified Customer

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Harry

Responsive to my needs and provide the services needed when needed

7 years ago

Reply from First American Home Warranty

Glad to hear Harry, thank you.

Oct. 24th, 2019

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Verified Customer

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Elizabeth

Whenever I call they send contractors out and everything has been great

7 years ago

Reply from First American Home Warranty

Great to hear Elizabeth!

Oct. 24th, 2019

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Verified Customer

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Lynda Trocki

They have been there when I need them. Even in the snow season, they came through for me.

7 years ago

Reply from First American Home Warranty

So glad to hear Lynda. Thank you for choosing First American.

Oct. 24th, 2019

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Verified Customer

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Lucille Talking Rock, GA

They get the work done when I need them. They have subcontractors in my area most of the time

7 years ago

Reply from First American Home Warranty

Thank you Lucille for your feedback.

Oct. 24th, 2019

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Verified Customer

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John North Gulf Breeze, FL

I have been pleased with promptness in fixing problem and the work completed

7 years ago

Reply from First American Home Warranty

Thank you John.

Oct. 24th, 2019

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Verified Customer

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Dennis Jones Pollock Pines, CA

Almost perfect but not quite. If you had coverage for wood rot and construction it would be a 10

7 years ago

Reply from First American Home Warranty

Thank you Dennis for your review.

Oct. 24th, 2019

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Verified Customer

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Carol Carlucci

They have responded to every call and provided service immediately

7 years ago

Reply from First American Home Warranty

Thank you Carol for your review.

Oct. 24th, 2019

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Verified Customer

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Luman Ferrell

Have always been extremely helpful when we needed to fix a broken appliance.

7 years ago

Reply from First American Home Warranty

We appreciate your review Luman.

Oct. 24th, 2019

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Verified Customer

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Stacey

Call back time and customer service. Not always satisfied with the companies they work with, though

7 years ago

Reply from First American Home Warranty

Thank you Stacey for your feedback.

Oct. 24th, 2019

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Verified Customer

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John

They take care of our needs and I haven't had any type of problem with them

7 years ago

Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

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Verified Customer

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Jeanne

So far they have met my expectations every time I call to speak with someone.

7 years ago

Reply from First American Home Warranty

Great to hear Jeanne. Thank you.

Oct. 24th, 2019

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Verified Customer

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steve

they have been good so far the company has helped with my needs

7 years ago

Reply from First American Home Warranty

Hello Steve, thank you for your review.

Oct. 24th, 2019

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Verified Customer

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Carolyn Schellang

The service has been excellent and the contractors has been very good. No problems

7 years ago

Reply from First American Home Warranty

Thank you Carolyn for your review.

Oct. 24th, 2019

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Verified Customer

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Charles Stewart

Had an issue in the past with a claim but the last claim was resolved much more timely.

7 years ago

Reply from First American Home Warranty

Thank you Charles for your review.

Oct. 24th, 2019

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Verified Customer

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keith ellison

User friendly, prompt and efficient. A must have for any homeowner.

7 years ago

Reply from First American Home Warranty

Thank you Keith for your review.

Oct. 24th, 2019

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Verified Customer

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Donald Cubitt

They understand the importance of providing a strong level of customer service

7 years ago

Reply from First American Home Warranty

Yes we do! Thank you Donald for your review.

Oct. 24th, 2019

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Verified Customer

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Socorro Perez

Because they responded to my needs asap! excellent phone skills!

7 years ago

Reply from First American Home Warranty

Hi Socorro, thank you for your feedback.

Oct. 24th, 2019

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Verified Customer

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Kimberly Escamilla

Customer service is responsive. Vendors are as well for the most part.

7 years ago

Reply from First American Home Warranty

Thank you Kimberly.

Oct. 24th, 2019

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Verified Customer

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Wendy Gr

Professional, quick first quality, excellent follow through snd follow up

7 years ago

Reply from First American Home Warranty

Thank you Wendy for your feedback.

Oct. 24th, 2019

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Verified Customer

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Alkire

The customer service personnel were friendly and spoke clearly.

7 years ago

Reply from First American Home Warranty

Thank you Alkire for your review.

Oct. 24th, 2019

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Verified Customer

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Patrick Schultz

On top of the issues and great communications along the way.

7 years ago

Reply from First American Home Warranty

Thank you Patrick for your review.

Oct. 24th, 2019

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Verified Customer

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Jmoran Waxhaw, NC

They handle your requests with Professionalism and are very responsive.

7 years ago

Reply from First American Home Warranty

Great to hear Jmoran!

Oct. 2nd, 2019

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Verified Customer

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Bruce Chertkow Lauderdale, MS

Hassel free claim process with quick approval and pay process.

7 years ago

Reply from First American Home Warranty

Thank you Bruce for your feedback.

Oct. 2nd, 2019

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Verified Customer

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fred

always prompt in taking care of claim, and their folloow up is excellent

7 years ago

Reply from First American Home Warranty

Thank you Fred, we appreciate your feedback.

Sep. 25th, 2019

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Verified Customer

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Deborah Bryant

Because they''re dependable, reasonable in price and knowledgeable

7 years ago

Reply from First American Home Warranty

Thank you Deborah for your review. We appreciate it.

Sep. 25th, 2019

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Verified Customer

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David Luckman

They helped in solving a problem that arose with my water heater.

7 years ago

Reply from First American Home Warranty

Glad to hear your water heater has been repaired, David.

Sep. 25th, 2019

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Verified Customer

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Cheryl Winston

Professional workers, good attitudes work was done in a timely manner and explained clearly

7 years ago

Reply from First American Home Warranty

Thank you Cheryl for your review!

Sep. 25th, 2019

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Verified Customer

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R Johnson

I'm very happy so far with the service and the fast response time.

7 years ago

Reply from First American Home Warranty

Glad to hear! We look forward to servicing you again.

Sep. 25th, 2019

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Verified Customer

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Pam Smith

We have been completely satisfied with our coverage and service.

7 years ago

Reply from First American Home Warranty

Great to hear, Pam. Thank you for choosing First American.

Sep. 25th, 2019

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Verified Customer

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Virgil B Cole

Good services, always quick response and in a timely manner.

7 years ago

Reply from First American Home Warranty

Thank you Virgil for your review.

Sep. 25th, 2019

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Verified Customer

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Katherine

Sometimes I get pushback from the company about repairs/replacements needed immediately

7 years ago

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Verified Customer

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Elena Knipe

The servoceman was great but it was the second visit to correct the original issue.

7 years ago

Reply from First American Home Warranty

Thank you Elena for your review.

Sep. 3rd, 2019

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Verified Customer

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Doug McGill

My one and only claim with them went well and was pretty easy to make happen.

7 years ago

Reply from First American Home Warranty

Thank you Doug for your feedback .

Sep. 3rd, 2019

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Verified Customer

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Sam Nasr

responsive, responsible, helpful and always on top of claims

7 years ago

Reply from First American Home Warranty

Thank you Sam for your review.

Sep. 3rd, 2019

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Verified Customer

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Michelle

Professional and courteous. Had the repair people contacted quick.

7 years ago

Reply from First American Home Warranty

Hello Michelle, thank you for your review.

Aug. 28th, 2019

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Verified Customer

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Alissa Piro

limited, irrational coverage; not always great companies sent out; easy claim process; advanced technological tools

7 years ago

Reply from First American Home Warranty

Hello Alissa, thank you for your feedback.

Aug. 29th, 2019

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Verified Customer

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Cathy

Very responsive. And the technicians are always friendly and respectful.

7 years ago

Reply from First American Home Warranty

Thank you Cathy for your review.

Aug. 19th, 2019

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Verified Customer

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Wendy Jacobs

We've had several claims and the service we've received has been top shelf!

7 years ago

Reply from First American Home Warranty

Thank you, Wendy for your review!

Aug. 20th, 2019

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Verified Customer

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Scott

Easy to make a claim and fast, efficient response by contractor.

7 years ago

Reply from First American Home Warranty

Thank you Scott.

Aug. 20th, 2019

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Verified Customer

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Pete

Have saved me countless hundreds of dollars in repair bills.

7 years ago

Reply from First American Home Warranty

Thank you Pete for your feedback.

Aug. 20th, 2019

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Verified Customer

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June Bauer

Very satisfactory service. Renewed my policy and have recommended it to others.

7 years ago

Reply from First American Home Warranty

Thank you June for your feedback and for choosing First American as your home warranty provider.

Aug. 20th, 2019