Name: First American Home Warranty
Rating: 3.9

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Verified Customer

star star star star star

O Jacob Holly Springs, NC

Easy to use their claim website. Reliable contractors till now are

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Verified Customer

star star star star star

Louispappalardo Raleigh, NC

Great service in a timely fashion. Completely satisfied with work.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Verified Customer

star star star star star

Carolyn Quinn Memphis, TN

No problems and great people that takes care of our problems.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Verified Customer

star star star star star

Alex Ramon San Juan, TX

They were quick to resolve my AC issue. They approved a new coil right away.

6 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Verified Customer

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Ann Collins Santa Maria, CA

Each claim has been taken care of quickly and with professional repairs.

6 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Verified Customer

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Carol Lincoln, CA

Great Service and fast response time. Great service providers

6 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Verified Customer

star star star star star

Marilyn Hopper Cordova, TN

Good customer service good contractor sent to handle repair

6 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Verified Customer

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R . Lopez Sun City, CA

They are very good when I have to have them out here they come and get it done.

6 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Verified Customer

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Sandra Sutherlin, OR

Always responded quickly I was very happy with final outcome

6 years ago

Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 3rd, 2020

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Verified Customer

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Shane M Scottsdale, AZ

There are too many exclusions in the contract. Many parts that need to be fixed when they brake are not covered.

6 years ago

Reply from First American Home Warranty

Hello Shane. Thank you for your review.

Sep. 2nd, 2020

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Verified Customer

star star star star star

Robert Livingston Elizabethton, TN

Great service and great people to deal with. Would recommend them to anyone

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 26th, 2020

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Verified Customer

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Virginia Tustison Little Rock, AR

Responded, wore a mask, they were thorough, repaired, and cleaned up.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Michael Grayson Arlington, TX

Customer service is good and they fix the issues that you have at your home.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Dayton Midlothian, TX

Always solves my issues listens to the issues tries to find the best solution

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

star star star star star

Cynthia Curtiss Prescott, AZ

The job gets done in a timely manner..at an appropriate cost.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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fidel esquivel Murrieta, CA

excellent response to any issue very quick to resolve problems

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

star star star star star

Derek R. Fresno, CA

Reliability to the fullest. They have always fixed my problems.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Darryll Redding, CA

very poor customer response. The phone system asks many questions that are not relevant to your inquiry and then hangs up when you try to explain your problem.

6 years ago

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Verified Customer

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Dave Harper Carlisle, PA

Always came through for us when we needed them the most. Reliability is a must

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Lena Sanders Philadelphia, PA

it's good services. and they get things done . and prices are cheap

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Mark Clayton, NC

Quality Response and Service. A great value and very high level service

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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M. Hill Mauldin, SC

Communication was top notch! Make purchasing a home fun and easy.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

star star star star star

Richard R LaBounty Pensacola, FL

They always help us!! No problem is too big!! Great Service!!!

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Malcolm lampley Gulfport, MS

My experience with the company has been nothing but excellent.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Sandra Weeks Long Beach, MS

A previous policy handled a claim with ease. There were no hassles.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. Have a great day.

Aug. 19th, 2020

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Verified Customer

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Jo Greene Johnson City, TN

They were very quick in getting me the repair help I needed.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Gwendolyn Rouzan Coleman Memphis, TN

They have always paid my claims and given great customer service

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Mark J Goodyear, AZ

Because cost and the service they provide is very affordable and needed.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Kim Sacramento, CA

Easy to use; responsive. I don't use often, but when I do, works well

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Aug. 13th, 2020

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Verified Customer

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Eliberto Gonzales Corpus Christi, TX

VERY PROFESSIONAL AND UNDERSTANING ,Helpful and willing to get problem done

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Jan Brown Oakley, CA

They took care of my claim in an efficient, professional manner

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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mitch West Jordan, UT

they are timely and things are easy to use online/over the phone.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Nick Huntington Beach, CA

Their service is great and they continue to try to improve their service

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Rich coon San Antonio, TX

Great company you can count on! They are very responsive to their customers.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Summer Newman Biloxi, MS

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your review. We truly appreciate the feedback. Have a great day.

Aug. 6th, 2020

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Verified Customer

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Kevin Wilhoite

Called them and they were quick to respond and problem was fixed the next day

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Verified Customer

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Jerry Hicks

Had AC go out they responded very quickly and covered the expensive costs.

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Verified Customer

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Frances

I have had several bad experiences and First American can not find someone to fix my ac problem. The lastest is not having ac for four weeks in Florida's hot summer weather.

6 years ago

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Verified Customer

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John L

Good representatives, fast, quality service, excellent referral companies

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 27th, 2020

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Verified Customer

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Janet

Easy to work with and we just completed our first claim smoothly!

6 years ago

Reply from First American Home Warranty

Great to hear, Janet!

Jul. 23rd, 2020

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Verified Customer

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Steve

Can't reach them by phone without holding for 30-45 minutes and then after talking to the person for a while, got hung up on

6 years ago

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Verified Customer

star star star star star

Mittie Singletary

They are nice and they seem to care about the little thing going on

6 years ago

Reply from First American Home Warranty

Thank you Mittie for your review.

Jul. 23rd, 2020

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Verified Customer

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Les

Fast service, very good repair service they sent to fix my problem

6 years ago

Reply from First American Home Warranty

Thank you Les for your review. We look forward to servicing you again in the future.

Jul. 23rd, 2020

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Verified Customer

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Cristina

Great customer service. Fast and safe and friendly. Loyal customer for 5+ years

6 years ago

Reply from First American Home Warranty

Thank you for being a loyal customer for over 5 years, Cristina!

Jul. 23rd, 2020

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Verified Customer

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Patricia May

they have been very good to me and have been available whenever I needed tham

6 years ago

Reply from First American Home Warranty

We are always here for you Patricia!

Jul. 23rd, 2020

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Verified Customer

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Keith Miller

I have had a Quick response and a slower response time issues overall happy with warranty

6 years ago

Reply from First American Home Warranty

Thank you Keith. We appreciate your feedback.

Jul. 23rd, 2020

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Verified Customer

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Robert Reed

They were On top of our issue and the plumber they sent out were great

6 years ago

Reply from First American Home Warranty

Thank you for your review Robert.

Jul. 23rd, 2020

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Verified Customer

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Christal

having no problem with them at this time. I have been a customer for 2 yrs.

6 years ago

Reply from First American Home Warranty

Thank you Christal for your review.

Jul. 22nd, 2020

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Verified Customer

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Neva Crews

They worked with us in getting our air conditioner fixed quickly

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020

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Verified Customer

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Jose Zertuche

Good service , always on time and with all that they might need

6 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Jul. 17th, 2020