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First American Home Warranty

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6.0

Overall Score

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Richard J. Howard

They have been prompt, customer service is fantastic and happy overall

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 10th, 2020

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barbara

cause they are there when you need them and they listen to you

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Rowland

Reliable service, fair in completing work and replacing items

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Hamilton Mints

Very helpful employees good price better than anyone else offering home warranty

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Patricia

Because when I first moved into my house I had some issues you refused to repair

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Reginald

They make sure the job is done and They honor what they put out

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Fred Norman, Jr.

Better customer empathy would be appreciated during emergency situation vs. being told company policy

5 years ago

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Jacob

Very useful for me. Never had any issues with the professional manner of work.

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Gwen

Quick to respond whenever services are needed. No problems so far.

5 years ago

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Hello. Thank you for your feedback. Have a great day.

Nov. 3rd, 2020

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Theda Erickson

they have the best technician's prompt, courteous, and helpful

6 years ago

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Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Dianne Einspahr Haarmeyer

great professionalism insnaring process of application and coverage

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Sharon Kline

They are always nice on the phone and try to solve all your problems

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Mary Schmidt

Responsive to service requests. Friendly and reasonable cost.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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JoAnne white

They are fast and efficient. Always have contractor show up very fast.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Wanda Jefferson

They deliver on their work and can be trusted and counted on to come through

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Debra Moore

Customer Review Video

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Liz T.

Good quality, fast, professional, overall amazing experience.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Mer

Promptness on schedule repair and contractors knows what they are doing.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Puddin pain

They are responsive to problems even during this time of Covid.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Ronee Siegel

Easy to contact, responsive. Sometimes the referrals go to less than adequate companies.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Ana

They are the best and handle everything in a professional manner.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Tanya Howell

They've always provided quick, reliable repairmen to handle our claims.

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Oct. 27th, 2020

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Tomi Hagihara

Although they are courteous, I have not yet had my air conditioner repaired.. First reported to you o n Sept 17

6 years ago

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Debra

Great customer service and the ease and convenience when filing a claim.

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Ken Wilkins

very good professional service and very knowledgable about system

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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JoAnne

The response was fast and the representive was professional.

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Julian Tamayo

Always had a Good Experience, Work was completed in a Timely Manner

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Jacob

Efficient and quick, informative about service that needs to be done.

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Rodney Hatfield

Great Service and always attempting to make sure things are correct.

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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bill

good response. Service person was knowledgeable and business like.

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Earleene Louviere

They made specific promises when they were trying to sell me the policy. Now that I NEED service, everything has changed and they are unreachable! ðŸ˜

6 years ago

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Carlos Ramirez

Reliable, prompt customer service and easy to access by phone or website

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Elizabeth Yano

Met my home repair needs quickly with good repair teams, responsive

6 years ago

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Reply from First American Home Warranty

Thank you for your review. Have a great day.

Oct. 9th, 2020

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Dawnette Posthumus

Reaction time was great. Work completed competently! Price was perfect!

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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COOKIE

Fast, knowledgeable, user friendly the service man was clean!

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Blake

excellent customer service!! prompt, professional and efficient

6 years ago Edited September 14, 2021

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Jim MacLean

THE SERVICE IS VERY GOOD ONLINE AND PHONE AND THE COMPANIES THEY USE ARE GOOD

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Wandasue

A little slow to get things back in order. The companies they use are not on highly recommend

6 years ago Edited September 14, 2021

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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vanessa pando

They are customer oriented and have excellent customer service

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Allison

great service and fair outcomes - responsive to phone calls and concerns

6 years ago

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Reply from First American Home Warranty

Thank you for your feedback. Have a great day.

Sep. 24th, 2020

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Santosh M

Great value for the money. Small deductible is very affordable.

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Annmarie Ball

They're always fast and efficient getting me the help I need

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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SANDRA GONSALES

Always take care of things promptly I never give it a second thought

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Dick Kaiser

always there in any situation and I have recommended them to friends

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Mike

Great service. All my problems solved. Polite people when calling.

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Susie Tempesta

The technicians are knowledgeable, courteous, and friendly.

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Jerome Pinckney Las Vegas, NV

very good service very proffessional on time and does a good job

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Brenda Brown Laurens, SC

Great service- very helpful -worth every penny to get this great service|

6 years ago

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Reply from First American Home Warranty

Thank you Brenda for your review. We appreciate it!

Sep. 11th, 2020

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Christy Cloud Taft, CA

Always prompt service and very friendly! Never had an issue dealing with any problems!

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020

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Linda Castro Bakersfield, CA

They have always been able to provide us with prompt service for repairs.

6 years ago

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Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Sep. 21st, 2020