Name: First American Home Warranty
Rating: 3.9

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Verified Customer

star star star star star

Mike Wilson Hixson, TN

Service has been helpful when needed. Willing to work with me on different service people

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Verified Customer

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Valjeanne Durham, NC

This is post COVID rating. I'm having to follow up a bit more now. Pre-COVID they would receive a 5.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 23rd, 2021

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Verified Customer

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Anonymous San Antonio, TX

Contractors they hire don’t have the best reviews and I look at reviews to make decision in making my purchases and selecting services

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your review.

Apr. 22nd, 2021

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Verified Customer

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Maria Little Rock, AR

They are very friendly and very helpful with the questions you have and very helpful

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Verified Customer

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Steve Chickamauga, GA

It is very easy to set up appointments and the vendors are pleasant and on time.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 7th, 2021

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Verified Customer

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Jerry Edwards Lake Elsinore, CA

Great rates, excellent service quick response, how much more can one ask from a service business?

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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John D Manuel Henderson, NV

I received excellent customer service when I have had two service request for my a/c system.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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Paula Hodges Chattanooga, TN

Their response was in good time. They did what they said they would do. Good value for the cost.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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Ralph Heim Killeen, TX

Take care of customer listen to its customer to his problems on item that need repair.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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Richard Krejci Henderson, NV

Because they are amazing and they're there when I need them if anything goes wrong in my house

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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Donna Lake Havasu City, AZ

Able to answer questions so you understand, very polite did not have to wait an hour for help

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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Patricia Grass Valley, CA

Professional and efficient service completed within a min acceptable amount of time.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Apr. 6th, 2021

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Verified Customer

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Rita Ambris Modesto, CA

Excellent service always on time and resolves issues in a timely manner with great customer service

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Rich Zogaric Placerville, CA

Easy on-line claim process, no problems with services and replacement when appropriate

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Lisa Brown Loma Linda, CA

They've been there 4 me everytime i needed them n followed up 2 make sure I was satisfied

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Robert Thompson's Station, TN

Excellent coverage, professional and nice customer service folks, great companies that they utilize

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Gloria Weiss Angels Camp, CA

Most of the service that they provided was excellent. When our furnace was not working the service was very poor.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Allen Bergstrom Klamath Falls, OR

Great coverage, easy to use. Have had 2 claims, both handled immediately with great results.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 25th, 2021

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Verified Customer

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Terrance Andrew Revella Las Vegas, NV

Excellent company very prompt true professionals complete follow up immediate response

5 years ago

Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Verified Customer

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Deborah G Bakersfield, CA

They set you up with a contractor the same day and are very friendly and easy to communicate with.

5 years ago

Reply from First American Home Warranty

Hello,

Thank you for your feedback. Have a great day.

Mar. 18th, 2021

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Verified Customer

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James Ingram Newalla, OK

I've only made one request and had to find the contractors myself and never got a call about my request. I had to call you find out the status.

5 years ago

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Verified Customer

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Bev Francis Indio, CA

Quick response and follow through. The professionals sent to do repair have been excellent.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 4th, 2021

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Verified Customer

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Carolyn Johnson Redding, CA

Anytime I've had any issue anything under warranty at our house you've gotten this help so fast

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 4th, 2021

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Verified Customer

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Steve Okoli Bakersfield, CA

Customer satisfaction is excellent. Timely response to calls are very impressive

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Verified Customer

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Pat Fair Oaks, CA

Great at getting a technician out to look at the problem - a little slow with answers as to how to resolve.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Verified Customer

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Justin Eden Cottage Grove, OR

Communication was top-notch. Willing to negotiate to a fair rate without jumping through hoops.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Mar. 2nd, 2021

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Verified Customer

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Catherine Madeja Walsh, CO

Good rates, great customer service, good communication/giving us status updates,

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Verified Customer

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Charley Mullett Wilson, NC

Great company with great support. Some kinks to work out with contractors in my area but overall highly recommend.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 24th, 2021

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Verified Customer

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Susana Summers Cape Coral, FL

They are nice and act fast. I called them 3 times and the service was fast and they use 3 companies

5 years ago

Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Verified Customer

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Albright Castle Rock, CO

Pretty 3 service overall. I plan to use them again. Been with them for over 15 years.

5 years ago

Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Verified Customer

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John & Norma Payton Antioch, CA

The provide 3 service. And when you call them with a problem they get to it fast.

5 years ago

Reply from First American Home Warranty

Hello, Thank you for your feedback. Have a great day.

Feb. 5th, 2021

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Verified Customer

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Jack Lee Peterson Fort Worth, TX

They were very responsive, quickly diagnosed the issue and fixed or replaced with new.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Steve Myrtle Beach, SC

When I had an electrical issue, Frist American Home got it taken care of quickly.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Godwin Umejiaku Beaumont, TX

Good service and always come through after some hesitations in some cases. They are reasonable and considerate always.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Megan Benavides Vancouver, WA

Better rates and easy to sign up. They had better rates than American home shield.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Barry Doscher Waxhaw, NC

Prompt replacement of my microwave.They have been there the few times I needed them,

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Carol Sido Toledo, OH

When we needed them for home issues in the passed they were there for us in a timely manner!

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Elizabeth Talley

I've always had good customer service. My repair appointments have always been in a timely manner.

5 years ago Edited September 14, 2021

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Henry O Woods

They have always honored our contract and if it wasn't covered, I was notified up front.

5 years ago Edited September 14, 2021

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Roy Cash Collierville, TN

Personal and professional service is second to none; immediately responsive to service needs.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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April Maricopa, AZ

Allows for Online requests that can be placed 24/7. Contractors provided Prompt service.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Marisa Franklin Lake Elsinore, CA

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Martin Gonzalez Selma, CA

I've had to summit two claims and they took care of the claims without any issues.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Mike Mount Royal, NJ

it was easy to file the claim online. And I received a fast response. Contractor showed up to do the work promptly

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Mike Turner Jefferson City, TN

Very responsive when called upon. Courteous operators and local rep were impressive to work with.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Melvin Heaps Benton, AR

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Feb. 2nd, 2021

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Verified Customer

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Maria

Pretty good service and response. We have liked the people who have serviced us except one for our garage door.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Jen & Richie Friedhoff

Always happy with the response time and completeness of the repair or replacement.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Anthony Kunkel

Always quick to respond to repair requests. Technicians are always polite and competent.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020

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Verified Customer

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Juan Ridgeway

Whenever you call them they always get on the job. I would recommend them to all my friends.

5 years ago

Reply from First American Home Warranty

Hello. Thank you for your feedback. Have a great day.

Dec. 24th, 2020