Vivint: Read 8,283 User Reviews From Real Homeowners

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Verified Customer

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Michael Robinson-Williams

Safe, secure, sensible company with value equipment. Worth the try...

6 years ago

Reply from Vivint

Thank you for your feedback Michael! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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V. Richie

Very pleased with the service. Staff is helpful and patient with my needs.

6 years ago

Reply from Vivint

Thank you for your feedback V! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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David

Challenging to say the least, issues that I have called to voice my displeasure with..are still problematic

6 years ago

Reply from Vivint

Thank you for your feedback David. We would love to look into your concerns with your system further. Please contact our chat team using this link:

Feb. 23rd, 2020

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Verified Customer

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Oscar

Since we have our system at home, it is a very good experience.

6 years ago

Reply from Vivint

Thank you for your feedback Oscar! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Jaime

Great system and very user friendly. Great and knowledgeable customer service

6 years ago

Reply from Vivint

Thank you for your feedback Jamie! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Michel Bormey

Great. They supported our home security every minute on the way.

6 years ago

Reply from Vivint

Thank you for your feedback Michel! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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David L. Rivera

not what I expected. Don't always get notifications when someone is in front of camera.

6 years ago

Reply from Vivint

Thank you for your feedback David. We would love to look into your concerns with your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Thelma Middleton & Diana Fann

the young lady I talked with today was very nice and helpful

6 years ago

Reply from Vivint

Thank you for your feedback Thelma and Diana! We appreciate you letting us know about your recent experience. If you find that you have any questions about your system check out our support site using this link:

Dec. 1st, 2019

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Verified Customer

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Audrey

ok. The person sold vivint was not very clear when he told me the price of the monotoring

6 years ago

Reply from Vivint

Thank you for your feedback Audrey. We appreciate your honesty about your experience with us. We would love to look into your concerns further. Please contact our chat support team at your convenience using this link:

Dec. 1st, 2019

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Verified Customer

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Luke

Great, always willing to help if there are any issues. Very kind and patient.

6 years ago

Reply from Vivint

Thank you for your feedback Luke! We appreciate you letting us know about your experience with us. When you have a chance, contact our chat support team to get your referral code using this link:

Dec. 1st, 2019

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Verified Customer

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Jim Brown

The best no issues at all ! Customer service is the Best very friendly.

6 years ago

Reply from Vivint

Thank you for your feedback Jim! We appreciate you letting us know about your experience. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Dec. 1st, 2019

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Verified Customer

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Randy

For the most part it has been positive but there has been a few issues here and there

6 years ago

Reply from Vivint

Thank you for your feedback Randy! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Dec. 1st, 2019

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Verified Customer

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Bill

Excellent service and attention to any needs I have encountered.

6 years ago

Reply from Vivint

Thank you for your feedback Bill! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Willie Colorado Springs, CO

When you detect the problem they did get right on it. The system is simple.

6 years ago

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Verified Customer

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Franklin Gastonia, NC

The sytem detects when something happened to the motion sensors .

6 years ago

Reply from Vivint

Thank you for your feedback Franklin! We are so glad to hear how your system is working for you. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Donovan Pooler, GA

Quick responses. Friendly customer service. Fast turnaround time on issues.

6 years ago

Reply from Vivint

Thank you for your feedback Donovan! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

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Verified Customer

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Lori Burnsed

I love the ease of use of the equipment and how responsive they are when called.

6 years ago

Reply from Vivint

Thank you for your feedback Lori! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Joan

Very good They are accessible and service is polite and knowledgeable

6 years ago

Reply from Vivint

Thank you for your feedback Joan! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Artemio Ontiveros

It's been good. Only thing is that we have had to replace the system once since we had it.

6 years ago

Reply from Vivint

Thank you for your feedback Artemio! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Anthony Mazzella

More software updates to the control panel to improve functionality and look.

6 years ago

Reply from Vivint

Thank you for your feedback Anthony! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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GILBERT TRACEY

I LIKE VIVINT BECAUSE THEY HAVE A QUICK RESPONSE AND GOOD CUSTOMER SERVICCE.

6 years ago

Reply from Vivint

Thank you for your feedback Gilbert! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Norma wildoner

Great company. Associates are all very cooperative and knowledgeable.

6 years ago

Reply from Vivint

Thank you for your feedback Norma! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Cynthia Odamtten

Customer service is excellent. Maintenance is minimal. No problems with it

6 years ago

Reply from Vivint

Thank you for your feedback Cynthia! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Deon Allen

My experience has been very great. Excellent technicians and great service!

6 years ago

Reply from Vivint

Thank you for your feedback Deon! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Beverly

The associates are knowledgable and help when we experience any problems.

6 years ago

Reply from Vivint

Thank you for your feedback Beverly! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Naomi Brooks

I have been pleased with the system. I need a new yard sign.

6 years ago

Reply from Vivint

Thank you for your feedback Naomi! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Larry riddle

Keep doing the job you have been doing and we will be ok with that.

6 years ago

Reply from Vivint

Thank you for your feedback Larry! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jose A Lopez

Customer service and technician support and the quality of your products.

6 years ago

Reply from Vivint

Thank you for your feedback Jose! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Joe

I like the way Vivint is ready to alert customers on issues with system.

6 years ago

Reply from Vivint

Thank you for your feedback Joe! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Karen Williams

Positive experiences. Have had a few false alarms, but that was several years ago.

6 years ago

Reply from Vivint

Thank you for your feedback Karen! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jim Stanton Lancaster, CA

Love them! Improvement- not charge so much to have a tech come out to upgrade the system

6 years ago

Reply from Vivint

Thank you for your feedback Jim! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Al Albuquerque, NM

I like the service and features. Customer Service is helpful.

6 years ago

Reply from Vivint

Thank you for your feedback Al! We are glad to know that you're enjoying your system, and we appreciate the opportunity to protect your home and family.

Nov. 27th, 2019

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Verified Customer

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Phillip LeRoy Laveen, AZ

Great experience and glad I made the change from my previous carrier.

6 years ago

Reply from Vivint

Thank you for your feedback Phillip! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Cathy Keever Gooding, ID

Great very polite friendly customer service when I have talked to them

6 years ago

Reply from Vivint

Thank you for your feedback Cathy! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Janet Rutkowsky Houston, TX

I love the responce time & the people I talk to on the phone.

6 years ago

Reply from Vivint

Thank you for your feedback Janet! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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David Lemaire

Good like they are very helpful and a good monitoring service

6 years ago

Reply from Vivint

Thank you for your feedback David! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Leslie

I love Vivint they have very professional employees and are always helpful

6 years ago

Reply from Vivint

Thank you for your feedback Leslie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Julie

I like the service. Feel my home is more secure when I am out of town.

6 years ago

Reply from Vivint

Thank you for your feedback Julie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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William Mollencup

Good service, and great products./ I called about an upgrade , and was not called back.

6 years ago

Reply from Vivint

Thank you for your feedback William! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Timothy Dunlavey

Excellent Customer Service. I feel very safe having Vivint in my home.

6 years ago

Reply from Vivint

Thank you for your feedback Timothy! We are so glad to hear that your system is giving you and your family peace of mind. When you have a chance, contact our chat team to get your referral code using this link:

Nov. 27th, 2019

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Verified Customer

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Louise Williams

Vivint is always responsive whenever there is a need at my house.

6 years ago

Reply from Vivint

Thank you for your feedback Louise! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Nicholas Tides

High quality products, good phone app. Improvement can be in the quality versus value area.

6 years ago

Reply from Vivint

Thank you for your feedback Nicholas! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Luis Arroyo

Service outstanding. Technician very patient looking for answer

6 years ago

Reply from Vivint

Thank you for your feedback Luis! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Gregory G. Dunn

Response Time, Assisting with issues and Excellent customer services.

6 years ago

Reply from Vivint

Thank you for your feedback Gregory! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Michael Noehl

Exceptional product, superb monitoring, and superior customer service

6 years ago

Reply from Vivint

Thank you for your feedback Michael! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Ronald Moser

The technical people are very helpful when you have a problem.

6 years ago

Reply from Vivint

Thank you for your feedback Ronald! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jonathan Lachlan

good. quick to fix issues. could use higher quality on door locks considering the price of them

6 years ago

Reply from Vivint

Thank you for your feedback Jonathan! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Collin

Vivint is always there for you and you can feel safe with vivint

6 years ago

Reply from Vivint

Thank you for your feedback Collin! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Jennifer Wheeler

All experiences are great. Friendly, quick response and understanding.

6 years ago

Reply from Vivint

Thank you for your feedback Jennifer! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

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Verified Customer

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Frank

The service is excellent. The cost of the service is very reasonable.

6 years ago

Reply from Vivint

Thank you for your feedback Frank! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 8th, 2020

Vivint Reviews