Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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alex Kissimmee, FL

Customer service is great. I get the answers that I need when I call them.

7 years ago

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Verified Customer

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Esheen Or David Sarasota, FL

Guardian Protection's service is easy to use

7 years ago

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Verified Customer

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Lakiaha Accokeek, MD

Guardian protection's service is very responsive.

7 years ago

Reply from Guardian Protection

Hi Lakiaha,

Thank you for taking the time to leave a 5 star review! We are proud to offer a less than 30 second average response time on all alarms!

Oct. 29th, 2018

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Verified Customer

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Jordan Mars, PA

We've had no problems they haven't been able to resolve.

8 years ago

Reply from Guardian Protection

Hi Jordan,

Thank you for being a part of the Guardian Protection family, we appreciate the nice feedback!

Oct. 24th, 2018

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Verified Customer

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Marlo San Antonio, TX

The customer service has been very attentive.

8 years ago

Reply from Guardian Protection

Hi Marlo, thank you for the feedback on your customer experience! Have a safe day with Guardian Protection Services.

Oct. 24th, 2018

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Verified Customer

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Beverly Tucson, AZ

Every time the alarm went off by mistake, they were quick to call.

8 years ago

Reply from Guardian Protection

Hi Beverly,

I'm glad to hear our less than 30 second average response time on alarms is providing you with the peace of mind you deserve.

Oct. 24th, 2018

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Verified Customer

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Ethan Woodbridge, VA

When I've had issues, they seem to want to address them. The system isn't very advanced.

8 years ago

Reply from Guardian Protection

Hi Ethan,

Thank you for the feedback on your security system and customer experience. If we can help in any way please do not hesitate to call; we want to make sure you are 100% satisfied.

Oct. 24th, 2018

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Verified Customer

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Felix Baltimore, MD

The system is pretty user friendly and it's effective.

8 years ago

Reply from Guardian Protection

Hi Felix, thank you for the 5 star review of your services! We appreciate your feedback and hope you have a great day.

Oct. 24th, 2018

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Verified Customer

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Beth Pennsburg, PA

They have good communication and the system is easy to figure out.

8 years ago

Reply from Guardian Protection

Hi Beth,

Thanks so much for sharing your customer experience with Guardian Protection! We are proud to be your home security provider of choice and hope the monitored security brings you peace of mind.

Oct. 25th, 2018

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Verified Customer

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A. Morales South Gate, CA

Help and advice with my system when I need it!

8 years ago

Reply from Guardian Protection

Hello,

Thank you for the 5 star review, I'm glad to hear our staff has been helpful when you needed us the most. We are always happy to help!

Sep. 25th, 2018

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Verified Customer

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Chad Peninsula, OH

Dave the tech is awesome. He went above and beyond.

8 years ago

Reply from Guardian Protection

Hi Chad,

Thank you for evaluating your recent service call with Guardian Protection! I will be sure to share your accolades with Dave, have a great day!

Sep. 18th, 2018

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Verified Customer

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Maya Waldorf, MD

They were responsive and I've never had an issue with them.

8 years ago

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Verified Customer

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Percy Dhamodiwala

I like the application which is very easy to navigate

8 years ago

Reply from Guardian Protection

Hi Percy,

Thank you for sharing a review of the phone app! We are glad the services are bringing convenience to your everyday life.

Sep. 11th, 2018

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Verified Customer

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Anonymous

their service is impeccable when it comes to responce time.

8 years ago

Reply from Guardian Protection

Thank you for the 5 star review of your security services with Guardian Protection! We hope the system brings you the peace of mind you deserve every day.

Sep. 11th, 2018

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Verified Customer

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Ross

Very fast response time, good customer service. No complaints.

8 years ago

Reply from Guardian Protection

Thank you for the review, Ross! Have a safe day with Guardian Protection Services!

Sep. 11th, 2018

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Verified Customer

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Natalie Easton, PA

It's very easy to use and the man who set it up was nice.

8 years ago

Reply from Guardian Protection

Hi Natalie,

Thank you for choosing Guardian Protection for your security needs! We are here when you need us the most.

Sep. 12th, 2018

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Verified Customer

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DRAnthony

Consistent product and good customer service.

8 years ago

Reply from Guardian Protection

Hello,

Thank you for being part of the Guardian Protection family! We are honored to provide you with award-winning security monitoring.

Aug. 21st, 2018

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Verified Customer

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Machele Lebanon, OH

professional, courteous customer services

8 years ago

Reply from Guardian Protection

Hi Machele:

Thank you for the feedback on our customer service, we are honored to help protect what matters most to you every day.

Aug. 15th, 2018

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Verified Customer

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anonymous Pasadena, MD

They're very responsive and they've never missed an alarm.

8 years ago

Reply from Guardian Protection

Thank you for sharing a wonderful testimonial! With a less than 30 second average response on alarms, our monitoring center is here 24/7 when you need us the most.

Aug. 14th, 2018

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Verified Customer

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David Pittsburgh, PA

Anytime I had any problems they fix them right away.

8 years ago

Reply from Guardian Protection

Hi David, thank you for the feedback and for being a Guardian Protection customer! Have a great day.

Aug. 14th, 2018

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Verified Customer

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Elma Oakdale, PA

It takes forever to get something dealt with and it's too expensive.

8 years ago

Reply from Guardian Protection

Hi Elma,

Thank you for the feedback, if we can help with an issue or get you thru a tough spot financially please message me here. We are always happy to help!

Aug. 9th, 2018

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Verified Customer

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Preston Frederick, MD

Very pleasant they took there time to answer questions

8 years ago

Reply from Guardian Protection

Hi Preston, thank you for taking the time to leave a review with Best Company. We hope the professionally monitored security system brings your family peace of mind.

Jul. 31st, 2018

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Verified Customer

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Ta'Nika Lovett Oswego, IL

Great experince... Super fast Response time

8 years ago

Reply from Guardian Protection

Hi Ta'Nika, thank you for choosing Guardian Protection for your home security needs. We are proud to help protect what matters most with a less than 30 second response time average on emergency alarms.

Jul. 18th, 2018

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Verified Customer

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Thomas Fornataro New Kensington, PA

They were able to adjust appointments to fit our needs.

8 years ago

Reply from Guardian Protection

Hello Thomas, thank you for including Guardian Protection in your new home build! I'm happy to hear the staff has been helpful and responsive when needed. Have a safe day!

Jul. 11th, 2018

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Verified Customer

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Tracy Hanks Dumfries, VA

My building has this security system. Poor customer service, but system is efficient.

8 years ago

Reply from Guardian Protection

Hi Tracy, thank you for taking the time to review your services with Guardian Protection. I'm sorry to hear you are not satisfied with our customer care team. Please message back here if we can assist any further. Our goal is to delight each client on each and every interaction.

Jul. 11th, 2018

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Verified Customer

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Holliday Taretha Kansas City, KS

It's not working right now. I packed it up in my box, I want my money back on my card because my alarm is not working.

8 years ago

Reply from Guardian Protection

Hello,

I'm so sorry to hear you are having troubles with the services. I would like to look into this issue for you and make sure you enjoy the peace of mind a monitored security system brings. Please private message your address of services or email .

Sincerely,
Nathan D
Customer Satisfaction Advocate

Jul. 11th, 2018

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Verified Customer

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Archana Chaudhary

They are very prompt and the system is very easy to use.

8 years ago

Reply from Guardian Protection

Hello, thank you for being part of the Guardian family! We are proud to help protect what you value most every day.

Jul. 10th, 2018

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Verified Customer

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Joey

The product works well and the customer service is excellent.

8 years ago

Reply from Guardian Protection

Hi Joey, thank you for the great customer testimonial. At Guardian Protection, your safety and peace of mind is always a top priority.

Jun. 19th, 2018

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Verified Customer

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Julianna Shrewsbury, PA

Great customer service and a good product

8 years ago

Reply from Guardian Protection

Hi Julianna, thank you for the 5 stars, we think you are a 5 star customer as well! Have a great day

Jun. 8th, 2018

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Verified Customer

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smitten Owings Mills, MD

A little problem with installation, had to have service tech reinstall a sensor!

8 years ago

Reply from Guardian Protection

Hello, thank you for taking the time to leave feedback regarding your installation. We want to make sure you are 100% satisfied with your security system so please let me know here if you are still experiencing any issues, we are happy to help!

Jun. 8th, 2018

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Verified Customer

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Gerri Upper Marlboro, MD

The security system is well protective me

8 years ago

Reply from Guardian Protection

Hi Gerri, thank you for being a Guardian Protection customer. We hope the security system provides you the peace of mind you deserve.

Jun. 8th, 2018

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Verified Customer

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Javier Munoz San Marcos, TX

They're pretty prompt and I'm pretty pleased with them.

8 years ago

Reply from Guardian Protection

Hi Javier, thank you for the review of your services with Guardian on Best Company! We appreciate the feedback and hope the monitored security system brings you peace of mind.

May. 21st, 2018

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Verified Customer

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Shaun Lemmon Apex, NC

The installers need to pay more attention on what is requested by the customer.

8 years ago

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Verified Customer

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Kevin Devogel Baltimore, MD

The salesman I met with made a good pitch to me.

8 years ago

Reply from Guardian Protection

Hi Kevin, thanks so much for reviewing your sales experience with Guardian Protection. Please let us know if we can help answer any questions!

May. 21st, 2018

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Verified Customer

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anonymous

Customer service is professional and courteous.

8 years ago

Reply from Guardian Protection

Hi, thank you for taking the time to leave Guardian Protection a review on Best Company! Have a safe day.

Apr. 30th, 2018

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Verified Customer

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Terry

Easy to deal with..simple system to operate.

8 years ago

Reply from Guardian Protection

Hi Terry, thank you for taking the time to leave us a review. We appreciate the feedback and are happy to hear you find the system user friendly.

Apr. 30th, 2018

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Verified Customer

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Harry L. Latta Waterford, PA

Dependable monitoring service. Good customer service.

8 years ago

Reply from Guardian Protection

Hi Harry, thank you for the feedback on your experience with Guardian Protection! Our goal is to delight each customer on every interaction and provide you with peace of mind.

Apr. 16th, 2018

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Verified Customer

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Issiah Indianapolis, IN

Good quality for a very reasonable price.

8 years ago

Reply from Guardian Protection

Hi Issiah, thank you for taking the time to write Guardian Protection a review. We appreciate your business and are so glad the system has been valuable to you.

Apr. 9th, 2018

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Verified Customer

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Lamont West McKees Rocks, PA

The equipment and everything came with the house. Everything works.

8 years ago

Reply from Guardian Protection

Hi Lamont, thank you for the review of your services! I'm glad to hear everything is working out well for you. Please let us know if you ever have questions, happy to help!

Apr. 6th, 2018

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Verified Customer

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Meg

very responsive and caring customer service. great equipment and protection.

8 years ago

Reply from Guardian Protection

Hi Meg, thank you for the great customer testimonial! We are honored to provide you with peace of mind every day.

Mar. 26th, 2018

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Verified Customer

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DbBubble

Service, reliability, user-friendliness. I love the keypad

8 years ago

Reply from Guardian Protection

Hello, thank you for taking the time to leave Guardian Protection a review. I'm so glad to hear you are enjoying the new system!

Mar. 26th, 2018

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Verified Customer

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Shirley Kernersville, NC

The installers made sure everything was done correctly.

8 years ago

Reply from Guardian Protection

Hi Shirley, Thank you for your review! We appreciate the feedback and are happy everything went well for you.

Mar. 26th, 2018

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Verified Customer

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Frank martin Cincinnati, OH

Quick service the company price is reasonable

8 years ago

Reply from Guardian Protection

Hi Frank I'm glad we could work out a security package that fit your budget and that the set up was satisfactory!

Mar. 12th, 2018

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Verified Customer

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Anna Bethel Park, PA

The price per month was a selling price. The actual bill is significantly more

8 years ago

Reply from Guardian Protection

Hi Anna, thank you for the review! If you have any questions regarding your billing we would be happy to help, just message me back here for assistance. Thank you

Mar. 12th, 2018

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Verified Customer

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James Florida Sarasota, FL

Good Company to work with. Great Service. Awesome people.

8 years ago

Reply from Guardian Protection

Hi James, thank you for the review and for being an awesome customer! We are proud to help protect what matters most to you.

Mar. 12th, 2018

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Verified Customer

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Lee Cantrell Georgetown, TX

Customer Service and professionalism. Value for my dollar.

8 years ago

Reply from Guardian Protection

Hi Lee, thank you for the great review! We try to stay competitive with our pricing and I'm glad to hear the professionalism was on point. We value your input and safety!

Mar. 12th, 2018

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Verified Customer

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Mrs. Billimgsley-Walton Gary, IN

Their speed when calling once an alarm has been activated

8 years ago

Reply from Guardian Protection

Hello, thank you for taking the time to leave Guardian a review. With a less than 30 second response time on emergency alarms we are proud to provide peace of mind.

Mar. 13th, 2018

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Verified Customer

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Michael Thomas Elkridge, MD

Have had the service years without ay problems

8 years ago

Reply from Guardian Protection

Hi Michael, thank you for the customer testimonial. Please let us know if you ever have questions! We apprecaite your business.

Feb. 5th, 2018

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Verified Customer

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Anonymous

I have a new construction townhome. Many of the Guardian Services that were installed her done incorrectly.

8 years ago

Reply from Guardian Protection

Hello,

Thank you for choosing Guardian for your new home. I'm sorry to hear everything did not go as planned. I would like to make this situation right for you, please email your address of services to .

Jan. 29th, 2018

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Verified Customer

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Anonymous Columbia, MD

product is good, but expensive. I would like it better if it were cheaper

8 years ago

Reply from Guardian Protection

Hello, thank you for the feedback! We do attempt to stay competitive with the costs of our security monitoring. We hope you feel safe and secure with the help of our 5-diamond, award-winning security monitoring and highly trained staff.

Jan. 29th, 2018

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