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Guardian Protection Reviews

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7.6

Overall Score

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Henry

I like Guardian's prompt response when the alarm goes off.

7 years ago

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Reply from Guardian Protection

Hi Henry,

Thank you for reviewing your customer experience. It's great to hear the quick response time on all alarms is bringing you the additional peace of mind you deserve.

May. 7th, 2019

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Charlotte Zepp

Very good. Always ready ro assist if a problem arises!

7 years ago

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Reply from Guardian Protection

Hi Charlotte,

Thank you for taking the time to review your customer experience. It's great to hear our staff have been helpful and Guardian looks forward to providing you additional peace of mind every day.

May. 10th, 2019

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George

Great customer service. Representative was knowledgeable and courteous.

7 years ago

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Reply from Guardian Protection

Hi George,

Thank you for sharing your customer experience. Guardian Protection is appreciate of your business and we look forward to providing you with additional peace of mind every day.

May. 10th, 2019

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Wesley Cerritos, CA

We feel safe because I know that it works every time.

7 years ago

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Reply from Guardian Protection

Hi Wesley,

Thank you for taking the time to share a 5 star review. Guardian Protection is here 24 hours a day to provide you with the additional peace of mind you deserve.

May. 2nd, 2019

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J Wells

Guardian provides Good service as well as customer service

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! We strive to provide 5 star customer experiences to our clients every day. Thank you for your business.

Apr. 23rd, 2019

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Bob

Guradian provides excellent service and customer support.

7 years ago

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Reply from Guardian Protection

Hi Bob,

Thank you for being a 5 star customer and providing feedback for Guardian Protection! We appreciate your business.

Apr. 16th, 2019

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Tom

Prompt response to inquiries. Good customer support.

7 years ago

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Reply from Guardian Protection

Hi Tom,

Thank you for taking the time to leave 5 star feedback. Guardian Protection is proud to be your home security provider and help protect what matters most to you every day.

Apr. 9th, 2019

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Anonymous Pikesville, MD

They are reliable, and everything seems to be working well.

7 years ago

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James Charleroi, PA

I don't have any problems with it and they are dependable.

7 years ago

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Reply from Guardian Protection

Hi James,

Thank you for sharing 5 star feedback on your customer experience. Guardian Protection is proud to help protect what matters most to you in Charleroi, PA with custom home security solutions.

Apr. 1st, 2019

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Anonymous Chevy Chase, MD

They are very responsive, and the equipment works.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! We appreciate your business and feedback very much. Have a safe day with Guardian Protection.

Apr. 1st, 2019

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E Kansas City, KS

The system is superior to others. They respond immediately.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for taking the time to leave 5 star feedback for Guardian Protection, we appreciate your business!

Mar. 28th, 2019

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N Gorman

Great service! Professional install and piece of mind!

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback for Guardian Protection! We are proud to help protect what matters most to you every day. Thank you for your business.

Mar. 26th, 2019

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Christine

Love their customer service and love the app

7 years ago

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Reply from Guardian Protection

Hi Christine,

Thank you for being a part of the Guardian Protection family! We value your feedback and business every day.

Mar. 26th, 2019

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John Jr Bellbrook, OH

The system is integrated into my house well, but it is expensive.

7 years ago

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Reply from Guardian Protection

Hi John,

Thank you for leaving feedback for Guardian Protection. We do attempt to offer the best security solutions at competitive pricing. We appreciate your business and hope you see the value in the award-winning security monitoring.

Mar. 6th, 2019

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Pam Sandy, TX

Guardian Protection gave us a lot of support through the process of installing our system.

7 years ago

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Reply from Guardian Protection

Hi Pam,

Thank you for sharing a wonderful installation experience. If we can ever be of further assistance please give us a call at 1-800-PROTECT. Thank you!

Mar. 6th, 2019

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Rickey & Lainere San Antonio, TX

Guardian Protection's system is just user friendly.

7 years ago

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Reply from Guardian Protection

Hello Rickey & Lainere,

Thank you for sharing your experience with Guardian Protection! It's wonderful to hear you are finding the security system user friendly; that is always the goal!

Mar. 6th, 2019

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Tina

I like the prompt answer to issues that triggers alarm

7 years ago

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Reply from Guardian Protection

Hi Tina,

Thank you for reviewing your customer experience! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Feb. 27th, 2019

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J

They do the job well while keeping costs down.

7 years ago

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Reply from Guardian Protection

Hi J,

Thank you for being a valued customer of Guardian Protection! We appreciate your business and feedback very much.

Feb. 27th, 2019

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Gloria Hemet, CA

It's been ok. Need to improve the messed up communication signal that goes off at5

7 years ago

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Reply from Guardian Protection

Hello Gloria,

Thank you for taking the time to leave feedback for Guardian Protection. We would be happy to test your system or answer any questions, give us a call at 1-800-PROTECT or message me here if we can help. Thank you!

Feb. 20th, 2019

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star star star star star

Got the job done well

Cool equipment, staff professional, and no hassle install.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for reviewing your security services with Guardian Protection! We are dedicated to helping to protect what matters most to you every day.

Feb. 12th, 2019

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Wright

The system is ok, but the initial installation delayed my home completion. The installation is still not complete and the skybell never works.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for taking the time to leave feedback on your experience with Guardian Protection. I'm sorry to hear of the delay of finishing the installation; I would like to have the appropriate supervisor look into this for you. Please message your address of service here or email . Thank you!

Feb. 12th, 2019

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Vidivel Pickerington, OH

The representatives are knowledgeable and they're kind too.

7 years ago

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Daniel San Antonio, TX

The customer service responds and answers your questions.

7 years ago

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Reply from Guardian Protection

Hi Daniel,

Thank you for sharing a 5 star customer review. We think you are a 5 star customer as well and thank you for trusting us with your home security!

Feb. 8th, 2019

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Mrs Wood

an A on calling the police, when alarm sounds off

7 years ago

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Reply from Guardian Protection

Hello Mrs. Wood,

Thank you for leaving 5 star feedback for Guardian Protection. We are so glad to hear the quick response time on alarms is providing you with the peace of mind you deserve.

Jan. 9th, 2019

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Heather Pittsburgh, PA

It was here when I moved in. They don't update their equipment at all.

7 years ago

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Carole

Good service, needs no improvement . Good value .

7 years ago

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Reply from Guardian Protection

Hello Carole,

Thank you for sharing a 5 star review of your customer experience!

Jan. 4th, 2019

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SueB Niles, OH

Guardian coverage has been great and customer care is very helpful

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a customer of Guardian Protection Services! We are proud to help protect what matters most to you.

Dec. 19th, 2018

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David Schertz, TX

Experience has been fine, although a lower monthly fee would be nice.

7 years ago

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Reply from Guardian Protection

Hi David,

Thank you for reviewing your experience with Guardian Protection! We strive to provide affordable security solutions to our customers and would be happy to discuss the monthly fee when you are eligible for a discount, just give us a call at 1-800-PROTECT.

Dec. 20th, 2018

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Victor lescovitz Midway, PA

Quick to respond to question friendly people

7 years ago

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Reply from Guardian Protection

Hello Victor,

Thank you for taking the time to leave a review for Guardian Protection! We appreciate your feedback and business.

Dec. 20th, 2018

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D. Ward Pittsburgh, PA

I love their customer service and their response time.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for leaving 5 star feedback on your customer experience! We are honored to be your home security provider and help protect what matters most to you.

Dec. 20th, 2018

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boxman Granger, IN

Very good. I would like to see an upgrade in equipment.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! We would be happy to discuss an upgrade with you when you are ready, give us a call at 1-800-PROTECT.

Dec. 20th, 2018

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Troy Carmel, IN

Things are going well. No recommendations to improve.

7 years ago

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Reply from Guardian Protection

Hello Troy,

Thank you for being a part of the Guardian Protection family! We hope the professionally monitored security system brings you peace of mind every day.

Dec. 21st, 2018

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Carlos Cortez Zephyrhills, FL

Professional, and courteous service always provided.

7 years ago

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Reply from Guardian Protection

Hello Carlos,

Thank you for reviewing your experience with Guardian Protection! We are proud to help protect what matters most to you every day.

Dec. 21st, 2018

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Neil Fulton, MD

Excellent customer service, professional, and friendly.

7 years ago

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Reply from Guardian Protection

Hello Neil,

Thank you for taking the time to review your service experience with Guardian Protection! We are honored to be your home security provider of choice.

Dec. 21st, 2018

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Kevi Phenix City, AL

The customer service is always available when needed.

7 years ago

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Reply from Guardian Protection

Hello,

Thanks so much for reviewing your customer experience! We are proud to help protect what matters most to you.

Dec. 12th, 2018

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Karen

I feel that they are courteous and very trustworthy.

7 years ago

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Reply from Guardian Protection

Hello Karen, thank you for sharing 5 star feedback, we think you are a great customer too!

Dec. 13th, 2018

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Karen Canfield, OH

Excellent they are easy to reach when you need help too

7 years ago

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Reply from Guardian Protection

Hello Karen,

Thank you for sharing a 5 star review of Guardian Protection! We appreciate your feedback and wish you have a safe holiday season.

Dec. 14th, 2018

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EVA Madera, CA

Was a really good experience on the sales and installation

7 years ago

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Reply from Guardian Protection

Hello Eva,

Thank you for sharing your sales and installation experience with Guardian Protection! We are honored to be your home security provider of choice.

Dec. 14th, 2018

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Brenda

Good reliable company. Very efficient people.

7 years ago

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Reply from Guardian Protection

Hello Brenda,

Thank you for reviewing your customer experience with Guardian Protection! We are proud to help protect what matters most to you.

Dec. 14th, 2018

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jb Leechburg, PA

The call center is disciplined and responsive. Service call cost are too much and unfair.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a valued customer of Guardian Protection Services! We are happy to hear the award-winning monitoring station is bringing you peace of mind. Please let us know if we can ever assist further with the billing.

Dec. 12th, 2018

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Stef San Antonio, TX

Highly recommend! Great customer service & great product!

7 years ago

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Reply from Guardian Protection

Hello Stef,

Thank you for reviewing your experience with Guardian Protection. We are honored to be your home security provider of choice and thank you for the recommendation.

Dec. 26th, 2018

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Elizabeth Temple, TX

Great customer service, affordable products

7 years ago

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Reply from Guardian Protection

Hello Elizabeth,

Thank you for reviewing your services with Guardian Protection. I'm glad to see you are seeing the value in the services; we attempt to provide the most competitive pricing with the highest quality of security services to our clients!

Dec. 26th, 2018

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T. Miller Indianapolis, IN

Very professional and knowledgable about my needs

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star review! At Guardian Protection, our goal is to provide you with peace of mind and help protect what matters most.

Dec. 27th, 2018

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Jack Indianapolis, IN

Very good. They have always been quick to respond.

7 years ago

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Reply from Guardian Protection

Hi Jack,

Thank you for the 5 star review! We are proud to be your home security provider and offer a less than 30 second response time on all alarms.

Dec. 27th, 2018

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Stephanie Pikesville, MD

They have great customer service. The monthly fee is somewhat expensive.

7 years ago

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Reply from Guardian Protection

Hi Stephanie,

Thank you for reviewing your experience with Guardian Protection. I'm delighted to hear customer service has been helpful when you needed us; we're always just a phone call away!

Dec. 27th, 2018

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Business like Bellbrook, OH

Very helpful with placement of equipment.

7 years ago

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Reply from Guardian Protection

Hello, thank you for sharing a customer testimonial! We are proud to help to protect what matters most to you.

Nov. 14th, 2018

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Erika Rubalcava San Antonio, TX

Call right away when they get a alert nothing to improve

7 years ago

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Reply from Guardian Protection

Hi Erika,

Thank you for sharing a great customer testimonial. I'm glad to hear the monitored security is bringing you the peace of mind you deserve.

Nov. 14th, 2018

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Mel Salem, OH

We couldn't be more pleased with our salesman, the installer and our unit.

7 years ago

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Reply from Guardian Protection

Hello Mel,

Welcome to the Guardian Protection family! We are proud to be your home security provider of choice.

Nov. 14th, 2018

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Any or all San Antonio, TX

The text notification are awesome! I am not recommending any improvement.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a great customer testimonial! We appreciate your feedback and business.

Oct. 31st, 2018

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James Irwin, PA

We haven't had any problems with it. They always call after the alarm goes off.

7 years ago