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Guardian Protection Reviews

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7.6

Overall Score

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Wanda Clinchco, VA

Every time the system goes off, they're calling me.

7 years ago

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Reply from Guardian Protection

Hi Wanda,

Thank you for taking the time to share a customer experience. It's great to hear the quick response time on alarms is providing you peace of mind.

Aug. 30th, 2019

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Johnnie

Very good customer service, no issues with services.

7 years ago

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Reply from Guardian Protection

Hi Johnnie,

Thank you for taking the time to review your customer experience. Guardian Protection is proud to be your home security company of choice.

Aug. 27th, 2019

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star star star star star

joseph balady jr

excellent.just stay the same great security company

7 years ago

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Reply from Guardian Protection

Hi Joseph,

Thank you for being a 5 star customer and providing great feedback!

Aug. 27th, 2019

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Jamie Holloway

I think they are great they respond very quickly

7 years ago

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Reply from Guardian Protection

Hi Jamie,

Thank you for being part of the Guardian Protection family! It's great to hear the quick response time on alarms is bringing you the additional peace of mind you deserve.

Aug. 27th, 2019

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Cara B.

Great customer service and competitive pricing

7 years ago

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Reply from Guardian Protection

Hi Cara,

Thank you for sharing a 5 star experience! It's great to hear you see the value in the professional security monitoring services. Guardian Protection will be here to help when needed the most.

Aug. 27th, 2019

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Sue Hankins

They are quickly responsive when you call with a question.

7 years ago

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Reply from Guardian Protection

Hi Sue,

Thank you for sharing a 5 star customer experience! It's great to hear our phone staff have been helpful when needed. Guardian Protection is here to help when you need us the most and we appreciate your business.

Aug. 27th, 2019

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Ronald

Response, knowledge of their products and professionalism

7 years ago

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Reply from Guardian Protection

Hi Ronald,

Thank you for being a 5 star customer! It's great to hear you are enjoying the security services and we appreciate your business very much.

Aug. 27th, 2019

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Mark Nigro

Fantastic overall service and products! At Guardian!

7 years ago

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Reply from Guardian Protection

Hi Mark,

Thank you for sharing a great 5 star customer review! We appreciate your feedback and business very much.

Aug. 19th, 2019

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Larry walton

quick response to any alarms or issues friendly staff

7 years ago

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Reply from Guardian Protection

Hi Larry,

Thank you for providing great customer feedback. We are proud to help protect your world every day.

Aug. 19th, 2019

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Kappes

Customer service is always very helpful.

7 years ago

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Reply from Guardian Protection

Hi Kappes,

Thank you for taking the time to share a 5 star review! Guardian Protection is honored to be your home security company of choice.

Aug. 19th, 2019

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douglas shearer

every thing is ok maybe price could be lowers

7 years ago

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Reply from Guardian Protection

Hi Douglas,

Thank you for providing helpful feedback. Guardian Protection strives to provide award-winning security services to our customers at a competitive price. Thank you for your continued business.

Aug. 19th, 2019

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Barbara Fair

Excellent service and great customer service!

7 years ago

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Reply from Guardian Protection

Hi Barbara,

Thank you for providing 5 star feedback! Guardian Protection is proud to help protect your world every day.

Aug. 21st, 2019

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Sonya-Marie Morley

Good service, friendly and helpful customer service

7 years ago

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Reply from Guardian Protection

Hi Sonya,

Thanks so much for sharing a great customer experience! Guardian Protection appreciates your feedback and business very much.

Aug. 19th, 2019

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5 Chula Vista, CA

So far it's very good and up to date.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for sharing a 5 star customer review. Please give us a call anytime we can be of further assistance.

Aug. 12th, 2019

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Jr Columbus, IN

I've had Guardian for about 25 years. It is reliable.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being such a long time customer! It's wonderful to hear you are enjoying the reliability of professionally-monitored security services.

Aug. 9th, 2019

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Linda

The best thing is that it is easy to use. We've never had an issue with them.

7 years ago

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Reply from Guardian Protection

Hi Linda,

Thank you for sharing a great customer review. I'm glad to hear you are finding the Guardian Protection security system easy to use! Have a safe day.

Aug. 9th, 2019

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see my e-mail

!st guy did not fix system. 2nd guy was Great, fixed everything.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for providing great feedback on your service experience! I'm glad to hear everything was eventually corrected for you and please give us a call anytime we can be of further assistance.

Jul. 30th, 2019

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Diane Calder Bryn Mawr, PA

Someone dropped ball twice...requested backing for sensor that fell off. Never received!

7 years ago

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Reply from Guardian Protection

Hi Diane,

I'm so sorry to hear you never received the double-sided sticky tape for the sensor. I will contact the warehouse to get this mailed out for you right away.

Jul. 24th, 2019

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Raymond Schlegel Joliet, IL

I think the monthly price is a little to high and I don't like that there is a 5 year contract.

7 years ago

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Reply from Guardian Protection

Hi Raymond,

Thank you so much for providing helpful feedback on your customer experience as it will help us improve. Guardian attempts to offer competitive pricing as the costs of providing award-winning security monitoring and installation rise.

Jul. 24th, 2019

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Tammy Datri New Kensington, PA

Very Responsive to all questions and problems.

7 years ago

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Reply from Guardian Protection

Hi Tammy,

Thank you for providing 5 star feedback on your customer experience! We appreciate your business very much.

Jul. 25th, 2019

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Steven Boling New Palestine, IN

Great company, service and customer service is great

7 years ago

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Reply from Guardian Protection

Hi Steven,

Thank you for sharing a wonderful customer testimonial. Guardian Protection is proud to protect your world in New Palestine, IN with award-winning security monitoring.

Jul. 25th, 2019

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Edward Sacramento, CA

I think this is a good value for the money. The system is as good as any other.

7 years ago

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Reply from Guardian Protection

Hi Edward,

Thank you for taking the time to review your customer experience. It's great to hear you have found the security services cost effective. Please let us know if we can ever be of further assistance.

Jul. 16th, 2019

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Betty Corona, CA

They respond immediately. The system seems to work.

7 years ago

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Amy Jo Louisburg, KS

They are very friendly. And the system is very up to date.

7 years ago

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Reply from Guardian Protection

Hi Amy Jo,

Thank you for sharing a 5 star customer experience! It's great to hear customer service has been helpful and friendly when you needed us. Guardian Protection is proud to help protect what matters most.

Jul. 16th, 2019

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Joseph Exeter, CA

They are good and fast responders. It seems to work good.

7 years ago

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Reply from Guardian Protection

Hi Joseph,

Thank you for taking the time to post a 5 star review! Guardian Protection is proud to offer a less than 30 second average response time on all alarms. Thank you for your continued business.

Jul. 16th, 2019

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Anonymous Sacramento, CA

They always answer my questions when I call right away.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for choosing Guardian Protection for your security needs. I'm glad to hear the customer support has been helpful when you needed us!

Jul. 16th, 2019

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David S. McKees Rocks, PA

Great customer service via phone and in person.

7 years ago

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Reply from Guardian Protection

Hi David,

Thank you for taking the time to leave 5 star feedback regarding your customer experience! Guardian Protection is proud to protect your world.

Jun. 19th, 2019

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Maxine Brunton

Customers Service was good to work with and got a service person out within 2 hours

7 years ago

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Reply from Guardian Protection

Hi Maxine,

Thank you for sharing a wonderful service experience. Guardian Protection is proud to offer you peace of mind with quick response times.

Jun. 12th, 2019

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Loc

Good work and efficiently , quality and guaranteed

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for being a part of the Guardian Protection family! It's wonderful to hear you are finding the home security services top of the line. We appreciate your continued business.

Jun. 12th, 2019

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Anonymous Millsboro, DE

They installed the alarm and it's working fine.

7 years ago

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Anonymous Garnet Valley, PA

It is very convenient and they are very thorough.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for taking the time to share a 5 star experience! Guardian Protection is proud to protect your world every day.

Jun. 5th, 2019

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Josh

They respond right away and have always been very friendly.

7 years ago

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Reply from Guardian Protection

Hi Josh,

Thank you for taking the time to leave a 5 star customer experience. Guardian Protection is proud to help protect your world every day. We appreciate your continued business.

May. 29th, 2019

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Peter

Very good for several years= alarm and service

7 years ago

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Reply from Guardian Protection

Hi Peter,

Thank you for being part of the Guardian Protection family! We appreciate your 5 star feedback and continued business.

May. 21st, 2019

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Bernie

Positive. Fast response to problems and questions.

7 years ago

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Reply from Guardian Protection

Hi Bernie,

Thank you for being a 5 star customer! Guardian Protection is proud to protect your world with award-winning security monitoring 24/7.

May. 21st, 2019

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Leslie Brockett

My experience with them has been all positive.

7 years ago

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Reply from Guardian Protection

Hi Leslie,

Thank you for sharing a 5 star review! Guardian Protection is proud to protect your world with award-winning security monitoring.

May. 21st, 2019

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John

I would like if they would replace devices after they become 10 years old.

7 years ago

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Reply from Guardian Protection

Hi John,

Thank you for being a Guardian Protection customer. Typically we can upgrade your entire panel if you are ready to discuss please call us at 1-800-PROTECT! Thank you

May. 21st, 2019

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fred ford

good and trustworthy a company you can feel safe with

7 years ago

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Reply from Guardian Protection

Hi Fred,

Thank you for taking the time to leave a 5 star review! Guardian Protection is proud to help protect your world.

May. 21st, 2019

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Jack

They do what they say they are going to do

7 years ago

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Reply from Guardian Protection

Hi Jack,

Thank you for the 5 star review! We appreciate your feedback and business very much.

May. 21st, 2019

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Dave

The monthly price and the term (length) of the contract are both excessive

7 years ago

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Reply from Guardian Protection

Hi Dave,

Thank you for the feedback on your customer experience. Guardian Protection does strive to offer top of the line security monitoring at competitive prices.

May. 21st, 2019

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Homeowner

Overall good. Follow up on long term accounts to discuss new options and systems updates.

7 years ago

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Reply from Guardian Protection

Hello,

Thank you for taking the time to review your customer experience! We would be happy to discuss any new options you are looking for; just send us a message here or email your address of services to . Thank you!

May. 21st, 2019

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Charlene Gilmore

Very pleased with Guardian for protection service

7 years ago

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Reply from Guardian Protection

Hi Charlene,

Thank you for taking the time to leave a 5 star review! We appreciate your business and feedback very much.

May. 21st, 2019

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Tamara Jones

Prompt response service customer service and prices

7 years ago

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Reply from Guardian Protection

Hi Tamara,

Thank you for taking the time to review your customer experience! Guardian Protection is proud to protect your world every day with smart home security solutions.

May. 30th, 2019

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Betty Cook

I like how it messages me when A door has been left open

7 years ago

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Reply from Guardian Protection

Hi Betty,

Thank you for sharing your customer experience with Guardian Protection! We appreciate your business.

May. 30th, 2019

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Arvella Carpenter

Feel very confident with Guardian Protection.

7 years ago

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Reply from Guardian Protection

Hi Arvella,

Thank you for providing 5 star feedback on your customer experience! We appreciate your business very much.

May. 29th, 2019

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Bella Golden

Prompt, respectful, kind, nothing to improve

7 years ago

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Reply from Guardian Protection

Hi Bella,

Thank you for sharing a 5 star review! Guardian Protection is dedicated to helping to protect what matters most to you every day.

May. 7th, 2019

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GEORGE

System is easy to use and they provide excellent service

7 years ago

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Reply from Guardian Protection

Hi George,

Thank you for sharing a 5 star experience! Guardian Protection is honored to be your home security provider of choice. Have a safe day with Guardian home security!

May. 7th, 2019

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Carl Fuehrer

Excellent service, always there when you need them.

7 years ago

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Reply from Guardian Protection

Hi Carl,

Thank you for sharing 5 star feeback. It's great to hear that Guardian's professional 24 hour security monitoring has brought you additional peace of mind.

May. 7th, 2019

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kitty

positive experience. could explain more of the program ...some surprises

7 years ago

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Reply from Guardian Protection

Hi Kitty,

Thank you for reviewing your customer experience! We are glad to assist with any technical questions; just message us here or call 1-800-PROTECT. Thank you!

May. 7th, 2019

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Rich

Fantastic service, great follow up, love the security!

7 years ago

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Reply from Guardian Protection

Hi Rich,

Thank you for being a 5 star customer! it's great to hear you are enjoying the security system and we will be here to help when needed!

May. 7th, 2019

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Tom R

very informal and courteous, quick replies to questions

7 years ago

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Reply from Guardian Protection

Hi Tom,

Thank you for sharing a 5 star customer experience! Guardian Protection is proud to help protect what matters most to you.

May. 7th, 2019