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Guardian Protection Reviews

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7.6

Overall Score

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David Fortville, IN

its a prompt installation and they're easy to work with when I have a question.

6 years ago

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Reply from Guardian Protection

Hi David,
Thank you for taking the time to leave great customer feedback; Guardian Protection is proud to be your home security provider.

Apr. 8th, 2020

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Joe Clayton, OH

I like their response time. Quick response.

6 years ago

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Reply from Guardian Protection

Hi Joe,
Thank you for sharing 5-star customer feedback! It's great to hear the quick response time on alarm signals is bringing you the peace of mind you deserve.

Apr. 8th, 2020

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Paula

They're always courteous and they're always very patient.

6 years ago

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chris moreno

upfront and honest , needs no improvement

6 years ago

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Reply from Guardian Protection

Hi Chris,
Thank you for taking the time to share 5-star customer feedback, we appreciate your business!

Apr. 7th, 2020

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Chin Kwon

Prompt, courteous service. Good follow up.

6 years ago

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Reply from Guardian Protection

Hello Chin,
Thank you for being a part of the Guardian Protection family! We are honored to be your home security provider of choice.

Apr. 7th, 2020

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ted king jr

came on time and gave us very good service give us a annual check on our system

6 years ago

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Reply from Guardian Protection

Hi Ted,
Thank you for taking the time to share helpful customer feedback, we are always happy to stop out for a checkup of your security system!

Apr. 7th, 2020

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Robert Alvarez

Great experience, installers professionalism.

6 years ago

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Reply from Guardian Protection

Hi Robert,
Thank you for being a 5-star customer of Guardian Protection, we appreciate your feedback and business very much.

Apr. 7th, 2020

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Michael

Great service. Very responsive. App is user friendly

6 years ago

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Reply from Guardian Protection

Hi Michael,
Thank you for being a 5-star customer! It's great to hear you are taking advantage of the Guardian Protection smartphone app for everyday convenience!

Apr. 7th, 2020

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Leroy

So far, very good. Customer support has been great.

6 years ago

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Reply from Guardian Protection

Hi Leroy,
Thank you for being a 5-star customer of Guardian Protection! We will work hard every day to help protect your world.

Apr. 8th, 2020

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Anonymous Canton, OH

I love the price. Customer service is courteous and quick.

6 years ago

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claudia chesler

The information session could have been longer. We are still confused about the system.

6 years ago

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Reply from Guardian Protection

Hi Claudia,
Thank you for choosing Guardian and for taking the time to leave helpful feedback on your experience. I would be happy to have a customer care rep reach out to help with a system explanation; please use the 'Private Response' feature to message your address of services. Thank you!

Apr. 2nd, 2020

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Yanette Jimenez

So far great! Nice people, nice equipment. Feels modern.

6 years ago

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Reply from Guardian Protection

Hi Yanette,
Thank you for taking the time to share great customer feedback; Guardian Protection is proud to be your home security provider and offer the latest in security features.

Apr. 2nd, 2020

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Daryl Batan

Relatively quick installation. Offer more camera options.

6 years ago

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Reply from Guardian Protection

Hi Daryl,
Thank you for taking the time to share great customer feedback, we appreciate your business and will be here when you need us the most!

Apr. 2nd, 2020

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Jennifer

More product offerings - solutions based approach

6 years ago

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Reply from Guardian Protection

Hi Jenner,
Thank you for taking the time to share customer feedback, please reach out if we can ever be of further assistance!

Apr. 2nd, 2020

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Ash

Karis the rep we first met with was amazing

6 years ago

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Reply from Guardian Protection

Hi Ash,
Thank you for taking the time to share 5-star customer feedback for Karis! We appreciate your business very much.

Apr. 2nd, 2020

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Joseph R Segovia Jr

It's easy to use and we really like the app.

6 years ago

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Reply from Guardian Protection

Hi Joseph,
Thank you for being a 5-star customer! It's great to hear you are taking advantage of the smartphone app for on the go convenience and control of your security system!

Apr. 2nd, 2020

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Boniface Tanyui

Great experience because we feel secured

6 years ago

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Reply from Guardian Protection

Hello,
Thank you for being a 5-star customer! It's wonderful to hear the professional security services by Guardian have brought you peace of mind.

Apr. 2nd, 2020

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Elvie

Very good service courteous staff all questions answered

6 years ago

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Reply from Guardian Protection

Hi Elvie,
Thank you for being a 5-star customer and taking the time to share great customer feedback; we appreciate you!

Apr. 2nd, 2020

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John

I'm happy with the service. I had no issues communicating with them.

6 years ago

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Reply from Guardian Protection

Hi John,
Thank you for taking the time to share customer feedback. We appreciate your continued business!

Apr. 2nd, 2020

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Kathy

It's easy. It seems to works just fine to all of us.

6 years ago

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Reply from Guardian Protection

Hi Kathy,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day.

Apr. 2nd, 2020

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Antoinette

Easy to access and quick response times.

6 years ago

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Reply from Guardian Protection

Hi Antoinette,
Thank you for sharing great customer feedback; we will work hard every day to bring you top of the line security services.

Apr. 2nd, 2020

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anonymous

I don't want to keep getting email and text notifications after I've asked them to be cut off.

6 years ago

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Reply from Guardian Protection

Hi there,
If we can help with the notifications please choose the 'Private Response' option here to message us back with your address of services. Thank you

Mar. 24th, 2020

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Marjorie

The equipment is up to date and top of the line.

6 years ago

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Reply from Guardian Protection

Hi Marjorie,
Thank you for being a 5-star customer and taking the time to review your security services with Guardian Protection!

Mar. 24th, 2020

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Casey

I can control the system from anywhere and I like the price.

6 years ago

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Reply from Guardian Protection

Hi Casey,
Thank you for choosing Guardian Protection for your security needs. It's great to hear you are using the smartphone app for on-the-go control of your security system!

Mar. 24th, 2020

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Luanna Rocky Mount, NC

I've never had an issue it's always worked.

6 years ago

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Reply from Guardian Protection

Hi Luanna,
Thank you for the 5-stars! It's wonderful to hear the security services have proved dependable for you.

Mar. 24th, 2020

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Darlene Camden, DE

It was part of my builders package. It's easy to use and to understand.

6 years ago

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Salem Midlothian, TX

Guardian Protection is pretty protective and good.

6 years ago

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Mitchell Forney, TX

Guardian Protection has excellent customer service.

6 years ago

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Reply from Guardian Protection

Thank you, Mitchell, for taking the time to review your customer experience, have a safe day with Guardian Protection!

Mar. 20th, 2020

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David Pickerington, OH

They are very responsive and the system works well so far.

6 years ago

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Reply from Guardian Protection

Hi David,
Thank you for sharing 5-star feedback. We appreciate your business and it's great to hear the quick response times is bringing you the peace of mind you deserve.

Mar. 20th, 2020

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Caleb

Great response time, quick and easy to set up.

6 years ago

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Kevin Boiling Springs, SC

Fast response time, great service and reasonable rates.

6 years ago

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Reply from Guardian Protection

Hi Kevin,
Thanks so much for sharing a 5-star customer experience! It's great to hear you are finding the value in the professional security services and that the quick response times on alarms is bringing you the peace of mind you deserve.

Mar. 18th, 2020

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Severino Davenport, FL

It's good equipment. They are very helpful.

6 years ago

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Reply from Guardian Protection

Hi Severino,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect what matters most every day.

Mar. 18th, 2020

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Erik

They've been able to answer every question that I've had so far.

6 years ago

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Reply from Guardian Protection

Hi Erik,
Thank you for choosing Guardian Protection! We are proud to provide you award-winning home security monitoring and the additional peace of mind you deserve every day.

Mar. 18th, 2020

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Keith

Guardian is responsive and uses the latest technology.

6 years ago

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Jake Sulkowski

Easy process, fair pricing, great customer service

6 years ago

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Reply from Guardian Protection

Hi Jake,
Thank you for sharing a 5-star customer experience! Guardian Protection is honored to be your home security provider of choice.

Mar. 9th, 2020

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Refuse to give

I requested no auto payments once payment was taken for me credit then again attempted to automatic debit my account again?

6 years ago

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Reply from Guardian Protection

Hi there,
I'm sorry to hear of the misunderstanding with the billing; please private message us here with your address of service and I will be happy to have a billing representative reach out to help clear this up for you.

Mar. 9th, 2020

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Leslie

Misleading! Poor customer service! Your representatives can't even explain why they are trying to overcharge let alone correct the problem.

6 years ago

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Reply from Guardian Protection

Hi Leslie,
I'm sorry to hear you are having some issues with the billing and customer care. I would be happy to have the appropriate supervisor look into this for you if you could please private message your address of service. Thank you

Mar. 9th, 2020

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Rodney Morrison

Excellent product and customer service. Thank you!

6 years ago

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Reply from Guardian Protection

Hi Rodney,
Thank you for sharing 5-star customer feedback! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Mar. 5th, 2020

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Julie

Customer service Told me I'd hear back from that between 24/48 hours. That was a week and half ago. And Wrong equipment was installed

6 years ago

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Reply from Guardian Protection

Hi Julie,
I'm so sorry to hear of the lack of followup if you are still experiencing issues please private message your address here and I will be happy to have the appropriate supervisor reach out to you.

Mar. 5th, 2020

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Gail Keiser

Adam was great to work with... made it seem easy

6 years ago

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Reply from Guardian Protection

Hi Gail,
Thank you for taking the time to review your customer experience. Guardian Protection is honored to be your home security provider and provide you with additional peace of mind.

Mar. 5th, 2020

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Cynthia Rangel

It has been great. I fell safe having the alarm system

6 years ago

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Reply from Guardian Protection

Hi Cynthia,
Thanks so much for sharing 5-star customer feedback! It's great to hear the professionally installed and monitored security by Guardian is providing you the peace of mind you deserve.

Mar. 5th, 2020

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Katie

I'm not a big fan. This hasn't compared to our last security system experience. We are thinking of switching back to our previous carrier.

6 years ago

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Reply from Guardian Protection

Hi Katie,

I'm so sorry to hear you are disappointed in the services thus far; we want to help make it right for you so please private message here with your address of service and issue. Thank you for your time

Mar. 5th, 2020

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John Durham, NC

I haven't had very many interactions but when I have, they were responsive.

6 years ago

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Reply from Guardian Protection

Hi John,

Thank you for being a part of the Guardian Protection family! We are proud to help protect what matters most to you and please reach out with any questions.

Mar. 3rd, 2020

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Dolores Pittsburgh, PA

The customer service did everything they said they were going to do.

6 years ago

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Reply from Guardian Protection

Hi Dolores,
Thank you for taking the time to review your customer experience. Guardian Protection is honored to be your home security provider of choice.

Mar. 3rd, 2020

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Debra Baltimore, MD

I like the security the system provides. It's easy to use.

6 years ago

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Reply from Guardian Protection

Hi Debra,
It's great to hear the professionally monitored security system is bringing you the additional peace of mind you deserve every day. Guardian Protection is proud to help protect what matters to you most!

Mar. 3rd, 2020

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George

excellent. Always on time and very professional

6 years ago

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Reply from Guardian Protection

Thank you for being a 5-star customer, George! We love hearing happy feedback like this.

Feb. 26th, 2020

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Christina

I had a great experience. Nothing needs to improve.

6 years ago

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Reply from Guardian Protection

Hi Christina,

Thank you for being a 5-star customer! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Feb. 26th, 2020

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Jane Early

Very good , app is easy, installation was professional

6 years ago

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Reply from Guardian Protection

Hi Jane,

Thank you for taking the time to share great customer feedback! It's awesome to hear you are taking advantage of the smartphone app for on-the-go convenience and control of your security system.

Feb. 26th, 2020

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Thomas

I like the reasonable price. I haven't had any issues with Guardian Protection.

6 years ago

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Gloria Cincinnati, OH

It is easy for me to use and understand.

6 years ago

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Reply from Guardian Protection

Hi Gloria,

Thank you for providing 5-star customer feedback! It's great to hear you are finding the system user-friendly. If you refer us to a friend you can earn a $100 credit; more info here: http://bit.ly/2Tn1ckb

Feb. 24th, 2020