Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Terry

I wanted to be able to see my house while I'm away but I put it in on Wednesday and left on a Friday and haven't been able to see my house.

6 years ago

Reply from Guardian Protection

Hi Terry, I'm sorry to hear you are having issues with the cameras. Please give us a call at 1-800-PROTECT as we would be happy to troubleshoot this with you.

Jul. 10th, 2020

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Verified Customer

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Robert

At night I cannot make out the images. Other than the video, it's been good.

6 years ago

Reply from Guardian Protection

Hi Robert, thank you for taking the time to share helpful customer feedback, we appreciate your business!

Jul. 10th, 2020

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Verified Customer

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Anthony

Great quality equipment, very reliable.

6 years ago

Reply from Guardian Protection

Hi Anthony, thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and continued business.

Jul. 9th, 2020

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Verified Customer

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Aaron G

Their customer service respond quickly. The system works well.

6 years ago

Reply from Guardian Protection

Hi Aaron, thank you for taking the time to share your customer experience! It's great to hear the security system is serving you well and please let us know anytime we can be of further assistance.

Jul. 9th, 2020

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Verified Customer

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Michael

Customer service is great. They've been very good, very responsive.

6 years ago

Reply from Guardian Protection

Hi Michael,
Thank you for taking the time to share great customer feedback! Guardian Protection is proud to help protect your world every day.

Jul. 9th, 2020

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Verified Customer

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Jose

Good customer service. The cameras aren't recording the whole time.

6 years ago

Reply from Guardian Protection

Hi Jose,
Thank you for taking the time to share feedback on your customer experience! Please let us know if we can be of further assistance by responding here.

Jul. 9th, 2020

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Verified Customer

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Angelo

Easy and convenient. We haven't had any issues.

6 years ago

Reply from Guardian Protection

Hi Angelo,
Thank you for being a 5-star customer! It's great to hear you are finding the system easy to use and we appreciate your feedback.

Jul. 9th, 2020

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Verified Customer

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Gerald Geisler Cranberry Twp, PA

Great customer service; very customer focus

6 years ago

Reply from Guardian Protection

Hi Gerald,
Thank you for choosing Guardian Protection for your security needs! We are headquartered right here in Warrendale, PA and we're always happy to help.

Jul. 1st, 2020

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Verified Customer

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John Glynos Tenafly, NJ

I like the service and simplicity of the system

6 years ago

Reply from Guardian Protection

Hi John,
Thank you for the 5-star review! Guardian Protection is glad to hear you are finding the professionally installed security system easy to use.

Jul. 1st, 2020

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Verified Customer

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William Henry Lewis Jr Burleson, TX

Wish you had more products in your bundles.

6 years ago

Reply from Guardian Protection

Hi William,
Thank you for choosing Guardian Protection and for including helpful feedback; we are always evaluating the current security market to offer top of the line yet realistic equipment for our customers.

Jul. 1st, 2020

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Verified Customer

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Anonymous Apex, NC

Easy to use and the tech that set it was really great and very helpful.

6 years ago

Reply from Guardian Protection

Hello,
Thanks so much for taking the time to share great customer feedback. Guardian Protection is proud to help protect your world every day.

Jun. 25th, 2020

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Verified Customer

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Anonymous Cresskill, NJ

This company was previously installed. I really like the integration.

6 years ago

Reply from Guardian Protection

Thank you for activating your Guardian Protection security system! We are glad to hear the smart security features are bringing you everyday convenience.

Jun. 25th, 2020

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Verified Customer

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Anonymous San Antonio, TX

They always call you even when the system doesn't work.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for sharing great 5-star feedback; Guardian Protection appreciates your continued business very much.

Jun. 25th, 2020

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Verified Customer

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Anonymous Saginaw, MI

It's the best protection you can get. You get it fast.

6 years ago

Reply from Guardian Protection

Thanks so much for taking the time to share great 5-star customer feedback! Guardian Protection is proud to help protect your world.

Jun. 25th, 2020

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Verified Customer

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John Levine Smyrna, DE

So far so good. Keep it up. Glad we we bought in.

6 years ago

Reply from Guardian Protection

Hi John,
Thank you for choosing Guardian Protection! It's great to hear you've had a 5-star experience and we appreciate your business.

Jun. 23rd, 2020

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Verified Customer

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Strong Twinsburg, OH

Great service, quick response, friendly.

6 years ago

Reply from Guardian Protection

Thank you for the 5-star review! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Jun. 23rd, 2020

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Verified Customer

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Bryan Pataskala, OH

Seems to be pretty good equipment. I like the interface at the door.

6 years ago

Reply from Guardian Protection

Hi Bryan,
Thank you for being a valued customer of Guardian Protection! We are in the business of protecting what matters most to you in Pataskala, Ohio.

Jun. 22nd, 2020

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Verified Customer

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Michael New Braunfels, TX

It's affordable. The best part about it is the video camera.

6 years ago

Reply from Guardian Protection

Hi Michael,
Thanks for taking the time to share great customer feedback. It's nice to hear the video camera is bringing you everyday convenience.

Jun. 22nd, 2020

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Verified Customer

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Cailean Loveland, OH

They were quick to answer questions and get back to me really quick in regards to billing.

6 years ago

Reply from Guardian Protection

Hi Cailean,
Thank you for reviewing your customer experience. Please give us a call anytime we can be of further assistance.

Jul. 14th, 2020

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Verified Customer

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Shayla Fort Worth, TX

I like that I can use the app and I like the monthly rates.

6 years ago

Reply from Guardian Protection

Hi Shayla,
Thank you for taking the time to share great 5-star customer feedback; we appreciate your business very much!

Jun. 23rd, 2020

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Verified Customer

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Sevilla

Guardian Protection was already in our home when we got it. They offer a good monthly rate.

6 years ago

Reply from Guardian Protection

Hi Sevilla,
We work hard to keep our monthly rates affordable so that more homeowners can enjoy 24-hour monitored security from Guardian Protection. Thanks for choosing us! Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Eric

The price that you gave me was a better deal than the other companies I shopped around for.

6 years ago

Reply from Guardian Protection

Hi Eric,
Our pricing is competitive and I am pleased to hear that we were your best value after you did some shopping around. Thanks for choosing Guardian Protection!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Scott

I haven't had to use the security system yet but I really like the phone app.

6 years ago

Reply from Guardian Protection

Hi Scott,
Thank you for being a valued customer of Guardian Protection! It's great to hear you are taking advantage of the smartphone app for on the go control of your security.

May. 19th, 2020

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Verified Customer

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Gary Broughan

Great and nothing to improve at this moment

6 years ago

Reply from Guardian Protection

Hi Gary,
Thank you for the 5-star review! Guardian Protection is proud to be your home security provider and we thank you for your continued business.

May. 19th, 2020

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Verified Customer

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Dornbirer

Perfect professional courteous friendly responsive

6 years ago

Reply from Guardian Protection

Hi Dornbirer,
Thank you for being a 5-star customer of Guardian Protection; we will work hard around the clock to bring you peace of mind and protection!

May. 19th, 2020

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Verified Customer

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David Vincent

They're really attentive and I like the use of the app.

6 years ago

Reply from Guardian Protection

Hi David,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear you are enjoying the smartphone app for on the go control of your security system!

May. 19th, 2020

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Verified Customer

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Rupesh Plano, TX

I feel secured with them. They have good rates.

6 years ago

Reply from Guardian Protection

Hi Rupesh,
Thank you for taking the time to leave great customer feedback for Guardian Protection. We are dedicated to helping to protect your world every day and I'm glad we were able to find a price that worked with your budget.

May. 15th, 2020

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Verified Customer

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Kevin Sausen Wimauma, FL

Today’s agent was very knowledgeable and helpful.

6 years ago

Reply from Guardian Protection

Hi Kevin,
Thanks so much for taking the time to share your 5-star customer experience; we appreciate your feedback and continued business very much!

May. 11th, 2020

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Verified Customer

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Earl D Constable Fort Thomas, KY

The people I dealt with were outstanding.

6 years ago

Reply from Guardian Protection

Hi Earl,
Thank you for taking the time to share a 5-star customer review! Guardian Protection is proud to be your home security provider of choice.

May. 11th, 2020

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Verified Customer

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Arleen Thacker Logan, OH

They are courteous answer my ? Explain things to me

6 years ago

Reply from Guardian Protection

Hi Arleen,
Thank you for sharing 5-star customer feedback! It's great to hear the support staff has been helpful when needed.

May. 11th, 2020

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Verified Customer

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Ivory L Harker Heights, TX

I called the other day to try to get support on fixing the camera and the panels. They're not communicating with each other. Poor quality equipment.

6 years ago

Reply from Guardian Protection

Hi Ivory,
I'm sorry to hear you're having trouble with the cameras and panel. Please use the 'Private Response' option here to provide your address of services and I'll have this looked into further.

May. 8th, 2020

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Verified Customer

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William Converse, TX

The equipment is working fine and it keeps my family safe.

6 years ago

Reply from Guardian Protection

Hi William,
Thank you for choosing Guardian Protection! It's wonderful to hear the professional security monitoring is bringing your family the additional peace of mind you deserve.

May. 6th, 2020

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Verified Customer

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Virginia Indianapolis, IN

Good equipment. They were real courteous.

6 years ago

Reply from Guardian Protection

Hi Virginia,
Thank you for the 5-star review! It's great to hear you are enjoying the professionally installed and monitored security system!

May. 5th, 2020

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Verified Customer

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Anonymous Elgin, TX

You've been very pleasant and responsive. The equipment looks currenty and is easy to use.

6 years ago

Reply from Guardian Protection

Hello, thank you so much for taking the time to share customer feedback! Guardian Protection is proud to be your home security provider and please reach out anytime we can be of further assistance.

May. 5th, 2020

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Verified Customer

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Venerando Moreno Valley, CA

The equipment works well and I like the remote app on my phone.

6 years ago

Reply from Guardian Protection

Hi Vernando,
Thank you for taking the time to share great customer feedback, we appreciate your business very much!

May. 4th, 2020

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Verified Customer

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Ira & Lynn Salisbury, MD

The equipment is very good quality and we feel safe.

6 years ago

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Verified Customer

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Evette Raeford, NC

The security system is easy to work with.

6 years ago

Reply from Guardian Protection

Hi Evette,
Thank you for providing 5-star customer feedback, we appreciate your business very much!

May. 4th, 2020

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Verified Customer

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Dorothy Burton, OH

Great service. Great equipment and up to date

6 years ago

Reply from Guardian Protection

Hi Dorothy,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security installation and monitoring.

Apr. 27th, 2020

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Verified Customer

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John Brandeburg Cleveland, OH

More communication on updating system and what new options are available.

6 years ago

Reply from Guardian Protection

Hi John,
Thank you for being a valued customer! We appreciate your feedback as it will help our communications moving forward.

Apr. 27th, 2020

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Verified Customer

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Jim Dayton, OH

Poor to begin with. Works ok after putting in updated equiment.

6 years ago

Reply from Guardian Protection

Hi Jim,
I'm sorry to hear you had a rough start with the equipment but it's better now after upgrading. Please give us a call at 1-800-PROTECT if you encounter any further issues; we are happy to help!

Apr. 27th, 2020

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Verified Customer

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Lora Goff Noblesville, IN

It has been great. Always kind and helpful.

6 years ago

Reply from Guardian Protection

Hi Lora,
Thank you for being a part of the Guardian Protection family and for taking the time to share great 5-star feedback; we appreciate you!

Apr. 27th, 2020

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Verified Customer

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Jamie Harris-Wright

They usually solve my issues when I call they could improve on the wait time

6 years ago

Reply from Guardian Protection

Hi Jamie,
Thanks so much for taking the time to share honest feedback on your customer experience as it will help us improve!

Apr. 20th, 2020

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Verified Customer

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Frances Johnson

Dependable, reliable, economical and quick service

6 years ago

Reply from Guardian Protection

Hi Frances,
Thank you for being a 5-star customer! Guardian Protection is proud to help protect your world every day with professional security monitoring.

Apr. 20th, 2020

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Verified Customer

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Tricia

I feel they are reliable but I'd like the monthly cost to be less

6 years ago

Reply from Guardian Protection

Hi Tricia,
Thank you for being a part of the Guardian Protection family! We will always strive to keep our costs competitive while offering award-winning home security.

Apr. 13th, 2020

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Verified Customer

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Geri Cymbalsky

Helpful, quick to respond, patience as a new user

6 years ago

Reply from Guardian Protection

Hi Geri,
Thanks so much for choosing Guardian Protection and taking the time to share your customer experience. Guardian is proud to help protect your world every day with smart home security.

Apr. 13th, 2020

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Verified Customer

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Adele Schmiel

Staff is knowledgeable and professional.

6 years ago

Reply from Guardian Protection

Hi Adele,
Thank you for taking the time to share your customer experience with Guardian Protection! We appreciate your feedback and business very much.

Apr. 13th, 2020

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Verified Customer

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Bev

Customer service is great to talk to. Very helpful.

6 years ago

Reply from Guardian Protection

Hi Bev, thank you for choosing Guardian Protection as your home security provider and for taking the time to share great customer feedback!

Apr. 13th, 2020

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Verified Customer

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John J Pryor

They need to work on the delay time between cameras and sensors through their mobile app

6 years ago

Reply from Guardian Protection

Hi John,
Thank you for taking the time to share helpful feedback on the smartphone app as we strive to make improvements!

Apr. 9th, 2020

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Verified Customer

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Michael

The App and control panel for the alarm system.

6 years ago

Reply from Guardian Protection

Hi Michael,
Thank you for being a 5-star customer! It's great to hear the Guardian Protection mobile app is bringing you everyday convenience.

Apr. 13th, 2020

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Verified Customer

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Sheila

Satisfactory the services are adequate. They system doesn't really require any additional effort.

6 years ago

Reply from Guardian Protection

Hi Sheila,
Thank you for choosing Guardian Protection for your security needs! We are proud to be your home security company of choice and please give us a call anytime we can be of further assistance.

Apr. 9th, 2020

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