Guardian Protection: Read 4,697 User Reviews From Real Homeowners

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Verified Customer

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Cori McConkey

They notify me every time there is activity

6 years ago

Reply from Guardian Protection

Thanks for being a customer of Guardian Protection. We appreciate your business.

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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Lawrence Coen

Good customer service. Attention to detail.

6 years ago

Reply from Guardian Protection

Thanks for the feedback Lawrence! We know safety and security require a high level of attention to detail, and work hard to make sure we are on top of everything. Thank you for being a Guardian customer.

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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Victor Downing Sr.

So far its been great, great customer service

6 years ago

Reply from Guardian Protection

Victor - Glad you are enjoying your Guardian service so far!

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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Sandra Davis

Because it was Seamless organized and diligent

6 years ago

Reply from Guardian Protection

Sandra - We are happy to hear your experience with Guardian Protection has been a positive one. Thanks for being a customer.

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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susan ehrlich

Excellent service. Knowledgeable and efficient.

6 years ago

Reply from Guardian Protection

Susan - Thank you for the positive feedback and for being a Guardian customer.

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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ENZO

Excellent installation ! Knowledgeable employees

6 years ago

Reply from Guardian Protection

Excellence is what we strive for! Thank you Enzo for the positive feedback about Guardian, and thank you for being a customer.

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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Kathy

The response timing is very good. They are right on it when problems arise

6 years ago

Reply from Guardian Protection

Thanks Kathy! In an emergency, we know that speed of response makes a difference. Thanks for being a Guardian customer.

Kevin
Customer Satisfaction Advocate

Sep. 25th, 2020

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Verified Customer

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Daria Olszewski Venetia, PA

Very responsive, timely, & affordable

6 years ago

Reply from Guardian Protection

Hi Daria,
Thank you for taking the time to review us. I am happy that you have found us to be responsive and timely in addressing your security needs and that you have found the Guardian Protection smart home security system to be affordable. These days, we certainly need that!
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 9th, 2020

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Verified Customer

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Stephanie Shaffer Valencia, PA

A little over priced. The equipment you can purchase at stores is cheaper and does the same.

6 years ago

Reply from Guardian Protection

Hi Stephanie,
Thank you for taking the time do a review of Guardian Protection. If there is anything that you need, please don't hesitate to reach out to 1-800-PROTECT (776-8328). Our 24-hour monitoring center never sleeps so that emergencies can be addressed quickly and you can enjoy peace of mind. Thank you for choosing Guardian.
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 9th, 2020

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Verified Customer

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Wendell Wolka Venice, FL

Easy to use, great features, knowledgeable installer

6 years ago

Reply from Guardian Protection

Hi Wendell,
It is great to hear that you found our professional technician to be knowledgeable. We take pride in that they undergo rigorous training so that they can provide the best possible installation and service experiences. I am also pleased to know that you are enjoying the ease of use of your Guardian Protection smart home security system and all of its great features. Life is better when it's safe!
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 9th, 2020

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Verified Customer

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David Parker San Antonio, TX

It is simple to use and can do a lot of things

6 years ago

Reply from Guardian Protection

Hi David,
I am glad that you are enjoying the ease of use and simplicity of your Guardian Protection smart home security system. Yes, it does do a lot in helping you to keep an eye on things when you are at home and when you are not. Trust that our 24-hour Five Diamond monitoring center never sleeps so that we can respond quickly to your emergencies.
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 9th, 2020

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Verified Customer

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Jose San Antonio, TX

Keeping my family safe is why we like it. It is just basic security stuff.

6 years ago

Reply from Guardian Protection

Hi Jose,
I am happy to hear that your Guardian Protection smart home security system is helping to keep your family safe. We will continue to strive to meet all of your security needs. Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 5th, 2020

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Verified Customer

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Sherry Brooksville, FL

Haven’t figured out it really works yet. Nobody knows. I can’t get the answers I need from them.

6 years ago

Reply from Guardian Protection

Hi Sherry,
I am sorry that you haven't been able to get the answers that you need. Using your new smart home security system should be simple and convenient. Will you please email me your account info (full name, premises address, phone) to wecare@guardianprotection.com so I can get you some assistance.
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 3rd, 2020

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Verified Customer

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Craig Lewes, DE

Best thing is how easy it is to use. I haven’t had any issues with it yet.

6 years ago

Reply from Guardian Protection

Hi Craig,
Thank you for taking the time to review us. It's great to hear that you are finding your Guardian Protection smart home security system easy to use. Our 24-hour Five Diamond monitoring center never sleeps so that you can have the ultimate in peace of mind. Welcome to Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 10th, 2020

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Verified Customer

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Roslyn Baltimore, MD

I feel safe and everything is good so far but I am not sure if I am going to keep it.

6 years ago

Reply from Guardian Protection

Hi Roslyn,
I am happy to hear that you feel safe and that everything has been good so far. At Guardian Protection we believe that life is better when it's safe and we are honored that you chose us for the job. If would like to get you some assistance so that you can get the most from your smart security system and enjoy its full value. Will you please email me your account info (full name, premises address, phone) to wecare@guardianprotection.com so that I can put you in touch with a person from our Care department.
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 3rd, 2020

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Verified Customer

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Anonymous Brownsburg, IN

They’re quick. The quality is good. It is easy. I like feeling safe.

6 years ago

Reply from Guardian Protection

Hello,
I am glad that you are finding your Guardian Protection smart home security system to be of fine quality and easy to use. We take pride in the fast response of our 24-hour Five Diamond monitoring center. They never sleep so you can. Life is better when it's safe. Thank you for choosing Guardian,
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 10th, 2020

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Verified Customer

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Joan North Lima, OH

We’ve had guardian for years. We like that it is simple to use.

6 years ago

Reply from Guardian Protection

Hi Joan,
Thank you for being long-time Guardian Protection customer. We will continue to strive to exceed your expectations and to bring you peace of mind. Thank you for taking the time to review us. Much appreciated.
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 10th, 2020

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Verified Customer

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Desmar Cibolo, TX

I love the accessories that it comes with and how easy it is to use.

6 years ago

Reply from Guardian Protection

Hi Desmar,
I am happy to hear that you are enjoying the interactive benefits of your Guardian Protection smart home security system. Not only does it make your life safer, it can make it easier, too!
Thank you for choosing Guardian! We're here when you need us most!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 9th, 2020

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Verified Customer

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Debbie Johnstown, OH

My home builder choose them, I didn’t have a choice with company. They are not knowledgeable even the tech supports don’t know how to operate it.

6 years ago

Reply from Guardian Protection

Hi Debbie,
I am sorry that you haven't been able to get the support that you need. I would like to escalate your issues to our technical care supervisor. Will you please email me your account info (full name, premises address, phone) to wecare@guardianprotection.com so I can get you some assistance.
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 4th, 2020

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Verified Customer

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Brenda Jessie Philadelphia, PA

The whole experience was very easy and very pleasant.

6 years ago

Reply from Guardian Protection

Brenda, welcome to the Guardian family! We take pride in what we do everyday and am so glad to hear you had a great experience. If you have any questions, please don't ever hesitate to call us at 1-800-PROTECT (1-800-776-8328) or send us an e-mail to wecare@guardianprotection.com. Tracy Customer Satisfaction Advocate

Sep. 1st, 2020

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Verified Customer

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Elnora Pickerington, OH

Excellent services, timely and respectful.

6 years ago

Reply from Guardian Protection

Hi Elnora! Thank you for the 5 star review and thank you for being a Guardian customer! It's great to hear you are enjoying the professional security services. Our employees will work hard every day to bring you the great service you know and love. Tracy Customer Satisfaction Advocate

Sep. 1st, 2020

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Verified Customer

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Tyler Burch Pickerington, OH

Reliable, easy to use and effective.

6 years ago

Reply from Guardian Protection

Tyler, thank you for the 5 star review! We're here if you need us and our monitoring center never sleeps! If you have any questions, please don't hesitate to call 1-800-PROTECT (1-800-776-8328) or email us at wecare@guardianprotection.com. Tracy

Sep. 1st, 2020

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Verified Customer

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Matt sell Pittsburgh, PA

Good service. Prompt house calls with cancelations

6 years ago

Reply from Guardian Protection

Hi Matt,
Thank you for taking the time to let us know that you are pleased with our service. Guardian Protection is honored to be your security provider and we will continue to strive to deliver the best in 24-hour monitored smart home security service to you.
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 2nd, 2020

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Verified Customer

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Michelle Brown Glen Burnie, MD

It has been good expereince and my sales rep was very knowledgeable

6 years ago

Reply from Guardian Protection

Hi Michelle,
It's great to hear that you found our professional security consultant to be very knowledgeable. Our consultants undergo quite a bit of professional training so that they are well-equipped to recommend the best solutions for your unique security concerns. As a result I hope that you are enjoying the fullest benefits of your Guardian Protection smart home security system. Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 2nd, 2020

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Verified Customer

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John Middletown, OH

Positive experience overall. System is easy to use and has been highly reliable

6 years ago

Reply from Guardian Protection

Hi John,
Happy to hear that you have had a positive experience overall with your Guardian Protection smart home security system and that you have found it to be reliable and easy to use. Life is better when it's safe!
Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Sep. 2nd, 2020

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Verified Customer

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Nick Opalsky Murrysville, PA

Good experience, could use some yard signs

6 years ago

Reply from Guardian Protection

Hi Nick! We are glad to hear that your experience deserved 5 stars! We would be happy to send you some yard signs. Please send us your full name, premise information and best number to reach you to wecare@guardianprotection.com or you can also call us anytime at 1-800-PROTECT. Thank you for being part of our Guardian family. Tracy Customer Satisfaction Advocate

Aug. 27th, 2020

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Verified Customer

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Mike Rubio Tampa, FL

Timely follow up and concern for customer care

6 years ago

Reply from Guardian Protection

Mike, I am glad that found us to be timely in our followup. The team in our customer care department is truly dedicated to resolving the needs of all those who entrust their security to us.
Thanks for choosing Guardian Protection!
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Becky Brown Caddo Mills, TX

Friendly. Helped Maybe with exactly what I needed.

6 years ago

Reply from Guardian Protection

Hi Becky,
Thank you! The Guardian Protection team is here to help with whatever you need. Life is better when it's safe!
Mary Lynn M.

Aug. 17th, 2020

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Verified Customer

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Glendora Milwaukee, WI

Up to date and interesting to use. I feel safer. They have good salesmanship.

6 years ago

Reply from Guardian Protection

Hi Glendora, I am glad to hear that you are enjoying the benefits of our advanced home security technology. Our professional sales consultants strive to resolve each family's unique security concerns instead of selling them a bunch of widgets that don't have value. I trust that you found this to be the case with your Guardian Protection sales consultant. We are honored to have you as our customer.
Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Nelson Philadelphia, PA

Guardian Protection had all the security features I like and all the people are very polite.

6 years ago

Reply from Guardian Protection

Hi Nelson, I am glad that your Guardian Protection smart home system provides you with all of the security features that you like. Life is better when it's safe. Our people strive to treat everyone politely -- we are always happy to serve you!
Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 18th, 2020

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Verified Customer

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Jodi-Ann & Dorian Douglassville, PA

I like the new things that they have with the equipment.

6 years ago

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Verified Customer

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Sheri Cibolo, TX

Thus far I haven’t any issues. It is that simple to use.

6 years ago

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Verified Customer

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Lynnette Mc Kinney, TX

It seems very adequate for protection for the house. Like the speed times.

6 years ago

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Verified Customer

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Ryan Missouri City, TX

Feel secure. The equipment is simple. It’s a good deal.

6 years ago

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Verified Customer

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Anneke Cincinnati, OH

I have some issues but is it security and I liked the price. Customer support is helpful.

6 years ago

Reply from Guardian Protection

Hi Anneke, I'm glad that you liked the price on your Guardian Protection security system. We'd like to assist you with any issues you might have. Please email your full name, premises address and best number to reach you to wecare@guardianprotection.com so that we can research your account. You can also call us anytime at 1-800-PROTECT (1-800-776-8328).
Thank you,
Mary Lynn M.
Customer Satisfaction Advocate

Aug. 17th, 2020

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Verified Customer

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George Midlothian, TX

The security unit is easy to use without any technical knowledge.

6 years ago

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Verified Customer

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Ronald Bembe

Excellent customer service very good system

6 years ago

Reply from Guardian Protection

Hi Ronald,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and continued business very much.

Jul. 27th, 2020

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Verified Customer

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David

They installed the front doorbell and integrated the system. It is easy to use.

6 years ago

Reply from Guardian Protection

Hi David,
Thank you for choosing professional security installation and monitoring by Guardian Protection; we appreciate your continued business!

Jul. 22nd, 2020

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Verified Customer

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Mervin

To feel safe in your home is the best part of using guardian protection.

6 years ago

Reply from Guardian Protection

Hi Mervin,
Thanks so much for taking the time to share a great benefit of professional security by Guardian Protection!

Jul. 22nd, 2020

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Verified Customer

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Maurice

Nice people and the security system is very good. It’s easy to use.

6 years ago

Reply from Guardian Protection

Hi Maurice,
Thank you for being a valued part of the Guardian Protection family! We are proud to help protect what matters most to you with professional 24-hour security monitoring.

Jul. 22nd, 2020

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Verified Customer

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John Bluhm

good experience. Friendly and knowledgeable.

6 years ago

Reply from Guardian Protection

Hi John,
Thank you for the 5-star feedback! It's great to hear the staff have been personable and helpful when needed.

Jul. 23rd, 2020

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Verified Customer

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Alise Beccaria

Only been three weeks. So far so good. Only had a issue with connectivity once

6 years ago

Reply from Guardian Protection

Hi Alise,
Thank you for choosing Guardian Protection and providing great customer feedback. Please give us a call at 1-800-PROTECT anytime we can be of further assistance!

Jul. 23rd, 2020

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Verified Customer

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Brian

Professional installation. Customer service has been great.

6 years ago

Reply from Guardian Protection

Hi Brian,
Thank you for being a 5-star customer of Guardian Protection! We hope the professional security installation and monitoring are bringing you everyday peace of mind.

Jul. 23rd, 2020

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Verified Customer

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marcelle theis

excellent service and response ...not sure what else to say

6 years ago

Reply from Guardian Protection

Thank you Marcelle for being a 5-star customer of Guardian Protection; we appreciate you!

Jul. 23rd, 2020

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Verified Customer

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Liston Radney

Very good and easy to operate system that is very secure.

6 years ago

Reply from Guardian Protection

Hi Liston,
Thank you for being a 5-star customer of Guardian Protection! We appreciate your feedback and business very much.

Jul. 23rd, 2020

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Verified Customer

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alan kagel

Betsy the service technician has been great

6 years ago

Reply from Guardian Protection

Hi Alan, thank you for taking the time to share 5-star feedback for Betsy! We appreciate your business very much.

Jul. 16th, 2020

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Verified Customer

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Kirk

You're secure with the system. It's a cheaper price.

6 years ago

Reply from Guardian Protection

Thank you Kirk for taking the time to share great customer feedback; it's nice to hear our sales team was able to set you up with a security package that fits your needs and budget.

Jul. 10th, 2020

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Verified Customer

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Virginia

I think the equipment is top notch. I feel very safe in my home.

6 years ago

Reply from Guardian Protection

Hi Virginia,
Thank you for choosing Guardian Protection! It's great to hear the professional security services are bringing you the additional peace of mind you deserve.

Jul. 10th, 2020

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Verified Customer

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Sue & Charlie

They screwed up something that cost me a considerable amount of money to change.

6 years ago

Reply from Guardian Protection

Hi Sue & Charlie
I'm so sorry to hear you've had trouble. If we can help look into anything please use the 'Private Response' option here or email us at wecare@guardianprotection.com

Jul. 10th, 2020

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Verified Customer

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Pierrette

They are very available and willing to help. We have security.

6 years ago

Reply from Guardian Protection

Hello,
Thank you for choosing Guardian Protection for your security needs! We are happy to help anytime you need additional assistance.

Jul. 10th, 2020

Guardian Protection Reviews