Name: BlueCross BlueShield
Rating: 3.8

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RJ Calhoun, LA

So far the service is always great, you know what coverage you have, no guess work there, and the customer service is great!

6 years ago

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Matters Norfolk, VA

Not a bad experience. They cover what you pay for. I only had difficulty with talking to their representatives. It’s difficult to reach anyone by phone. Wish they made this process more user friendly

6 years ago

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Arrianna Buttram San Bernardino, CA

My experience with Blue Shield has been the worst. I will recommend or renew with this insurance provider. In July of 2018, I was taken to the ER in Nevada to Sunrise Hospital for immediate treatment. I had given all the proper documentation with correct Blue Shield insurance information - to the Sunrise Hospital. I ensured I paid the ambulance bill, which blue shield covered.

6 years ago

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Dave_ Layton, UT

The insurance was good. There was a data breach when I was insured through them. But they did what was necessary to inform us of the breach. Overall the insurance was good.

6 years ago

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Patricia Pletcher Annapolis, MD

The best part of BCBS it is so greatly accepted. I have a great choice of health care professionals and squabbling over costs is almost negligible.

6 years ago

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Simone Woodbridge, VA

Great coverage and customer service is very helpful and informative. Online website has price listing to help you figure out the cost of procedures.

6 years ago

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Asher Pappas Sandy, UT

My favorite insurance through employment I've ever used. Their customer service is a little scattered but their coverage is great

6 years ago

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21plustax Hopewell, VA

I have been covered by this insurance company throughout my life and if I could I would always choose it. The very best!

6 years ago

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Kenneth Hawkins Carnegie, PA

This is the best health insurance provider in my area. I have been a member for many years. Their customer service is top notch.

6 years ago

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Yvette Birmingham, AL

I had BC/BS before I changed jobs and I loved the service. The choices of physicians that you and choose from is great!!!

6 years ago

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Amanda Malega Oklahoma City, OK

I have BlueCross and Blueshield of Arkansas through my work. I pay almost $500 a month and the out of pocket deductible is $7500 which is 1/3 of what I make per year. I had to be taken to the emergency room early in my pregnancy in 2019 and wound up loosing the baby and my insurance didn't pay any of the bill. The hospital did give me a discounted rate since I had insurance though. I just don't understand why I have to pay them so much every month and they still charge me so much on top of that.

6 years ago

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George Lozier Puyallup, WA

I've had BCBS for many years through Boeing and have had great service. My deductible is high but that's the way it goes.

6 years ago

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Sam edge Lexington, SC

I just got blue cross and my monthly payment is a reasonable $75 a month with only a $1000 deposit! I can’t wait to start saving money for my health!

6 years ago

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Aidan Keogh Ogden, UT

BlueCross BlueShield has been great insurance company. They were quick to pay and to explain the benefits. The network and coverage has worked well for our family.

6 years ago

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Martha Gourley Pleasant Grove, UT

I took care of my elderly mother for years. Blue Cross Blue Shield was the only insurance she would let me purchase for her. Served her well.

6 years ago

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Audrey Mitchell Managua, MN

Blue Shield has been a great insurance company for my family of 6. The customer service is amazing with any questions relating to your coverage.

6 years ago

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Danielle Powell Long Beach, MS

Have used this for several years. The plan book is easy to read and know what is expected to be paid so there are no unpleasant surprises

6 years ago

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Debbie Fish Biloxi, MS

Costs go up and coverage goes down every year. When my husband had an accident years ago I had to fight with BCBS to get the necessary services covered.

6 years ago

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Sarah Russie Clearfield, UT

Pretty good coverage and customertomer service. Overall happy with company, but some fees and coverages are not as good to help the individual as they could be.

6 years ago

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Sara Smith Riverton, UT

When my husband was out of work we were still able to get great insurance at a great price to put our minds at ease until work was found again.

6 years ago

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Daphne Brown Riverton, UT

Not my favorite health insurance. They were better towards the end but earlier they had issues calculating my yearly total and not sure it was all their fault. I wish more people would accept their fees.

6 years ago

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Rob Lundquist Alpine, UT

I have had blue cross blue shield for years and I’m always impressed how many medical providers are on their preferred listings.

7 years ago

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Karen Jorgensen Washington, UT

When we had BCBS, I loved our coverage! They covered a wide variety of providers and services and were prompt in paperwork.

7 years ago

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Garn L. Arnold Alpine, UT

This is my new health insurance from my company. WE had a different health carrier for the past few years but the company switched to BCBS because they offer more for the premium. So far so good.

7 years ago

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Sherry Arnold Alpine, UT

We are fairly new to Blue Cross Blue Shield but we haven't had any problems at all. All of our favorite healthcare providers accept this insurance.

7 years ago

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Keeli Hansen San Jose, CA

Blue cross is great insurance they cover so much and I never have to worry when I get hurt or sick and have to see a doctor.

7 years ago

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Paige Baldwin Wellsville, UT

We used this insurance for awhile but had to change due to a job change. This insurance was great and provided great coverage and benefits.

7 years ago

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Jacob Shaner

They have covered what was listed in the policy. Any time I have had to call them I usually end up having to talk to several people to sort out the right answer.

7 years ago

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Rosie Hansen Salt Lake City, UT

One of the best insurances!! They cover a lot, especially medical bills resulting from using the emergency room and also have very low co-payments.

7 years ago

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Evon Manwaring

BCBS has been our healthcare provider for years we are happy with the service and doctors that are covered under the plan we have.

7 years ago

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Jill Nilson Alpine, UT

We had Blue Cross Blue Shield with my husbands company and they were always great to work with and I never had to question any of my benefits.

7 years ago

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Jack miller Alpine, UT

I have been under BlueCross BlueShield almost my entire life. Customer service has been pretty easy to work with and I feel satisfied by what I've gotten up to this point.

7 years ago

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oallred Gilbert, AZ

My family has used BlueCross BlueShiled for many years and have always had great medical insurance. Their customer service is extremely helpful and always available.

7 years ago

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Lisa Hanson Calabasas, CA

Limited physicians available. Ocassional lengthy wait for referrals. Offices of some physicians are not very neat or comfortable. Prescription coverage and services are good.

7 years ago

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Kendyq Cambridge, MA

Not sure if it is the fault of the hospital or of blue cross, but we have gotten duplicate bills after a treatment from two separate hospitals in different parts of the state (we were only at one).

8 years ago Edited September 14, 2021

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Shanna South Jordan, UT

I've had Blue Cross in the past and have really enjoyed it. I did think the premiums were a little higher compared to competitiors

8 years ago

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Rashida Laumatia Saint George, UT

Amazing coverage and prices are doable. Customer service is always helpful and is always willing to answer all my questions.

8 years ago

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Kristiane R Durfey Pleasant Grove, UT

We had Blue Cross insurance before and had some good and some bad experiences with them. Overall, we were pleased but sometimes they denied claims and we had to resubmit them again.

8 years ago Edited September 14, 2021

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Sarah Fairfax, VA

I have found their customer service very helpful and responsive. I think their website could provide more details but overall I am pleased with their insurance.

8 years ago

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Brian McNamara Gilbert, AZ

I have had to file several claims over the last two years. They have been complicated and challenging and BCBS has been good to help me through the process.

8 years ago Edited September 14, 2021

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Raven Trujillo Gilbert, AZ

We have been insured by BCBS for over 5 years and have never had a problem with finding or keeping the providers we prefer.

8 years ago

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Tom Pleasant Grove, UT

I have had Blue Cross Blue Shield in the past and I thought they had a great network of doctors and I didn’t have to pay much out of pocket

8 years ago

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Timothy DeFilippis Queens, NY

Absolute horrendous customer service. All of the employees are from different countries and the culture barrier causes a huge inconvenience for people attempting to get information on coverage and who is in network.

4 years ago

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jonny decker Logan, UT

My wife has an auto imune disease Blue Cross finally approved a medication for her, but then refused to pay for it. Ive never heard of an insurance company refusing to pay for a med they approved.

4 years ago

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Doug Foerch Libertyville, IL

Great coverage and great customer service. It is definitely worth the extra money to use them.

5 years ago Edited October 19, 2021

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LeAnn Baytown, TX

Been with BCBS for 25 years. They are the best insurance company. I hope I never have to change.

5 years ago

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Stasie Moore San Antonio, TX

This healthcare company is phenomenal. Anytime you have issues, they take care of you!

5 years ago

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Whidden Houston, TX

My wife had a stroke on january 1 and was in rehab from jan 15 to july 30 then they refused treatment after that and said we would have to pay out of pocket.

5 years ago

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John Brown Salt Lake City, UT

I have had this insurance company for years without issue. Easy to use website and customer service.

5 years ago

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Amanda Muirhead Knoxville, TN

it's been great! the customer service is very helpful and i have a lot of options

6 years ago