Hickory Farms Logo
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2.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 9th, 2022

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The Good

  • Large selection
  • Affordable pricing
  • Satisfaction guaranteed
  • Enormous selection
  • Reasonable pricing and something which can meet about any budget
  • Corporate gift program making it easier for businesses buying in bulk
  • Military gift baskets with free shipping to APO/FPO addresses
  • Extensive selection of occasions available
  • Gift cards available to redeem online, by mail, phone or in retail stores
  • Website and customer service representatives which are transparent, making sure that policies and prices are plainly seen and understood
  • Easily searchable E-Catalog
  • Free delivery on gift cards which are redeemable online, by mail, over the phone or in a Hickory Farms retail store
  • On-site specials
  • Flat-rate shipping - one shipping charge per delivery address
  • 100% satisfaction guarantee policy
  • Share Our Strength's No Kid Hungry partnership
  • Social Media
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The Bad

  • Limited availability
  • Expensive delivery
Our review team was split evenly in that half of them enjoyed receiving gifts from HickoryFarms.com, while the other did not. Even so, we found that there were limitations to the availability of products which were not cheese, sausages, crackers, condiments, fruit and nuts. These types of gifts may not appeal to all people. When looking for multiple occasions, etc., HickoryFarms.com fell short. They are fairly limited in their offerings as far as holiday or occasion themed gift baskets. While our review team liked the flat shipping cost per delivery address, the delivery cost starts at $10.00 for basic service and expedited or overnight shipping are more expensive. This cost, when shared with many items is quite reasonable, but when buying a $20 item, having shipping charges running for half of the cost of the item is a bit excessive.
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The Bottom Line

In spite of the limited offerings, our review team recommends HickoryFarms.com for gift giving due to its robust involvement in fighting children's hunger, support of the military, professional and courteous customer service, shipping policies and quality of the gifts. The website is easy to navigate and HickoryFarms.com is transparent - both on the phone while speaking to customer service representatives and by posting information on their website. For those looking for gifts, HickoryFarms.com is a good option.
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Star Rating

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2.0

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25 Reviews

Review Breakdown

5 grade

4%

4 grade

24%

3 grade

0%

2 grade

12%

1 grade

60%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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hethatlooksatthesuntoolong West Valley City, UT

I love Hickory Farms for some of their key items. Items that have tasted the same since 1971 when I was introduce. Of course if you are looking for Healthy treats Hickory Farms is not the place to be purchasing large quantities of food. However, for those items that make great treats for special occasions, or Holidays Hickory Farms still does a great job! One of the issues about these types of postings is when people feel cheated, or wronged even if it was their own misunderstanding they are more likely to post a negative review as a form of their own frustrations. Hickory Farms Customer service has always seemed to me to be right were most companies services rate. You get a great Support Agent, and you get terrible Agents as well. The bottom line for me is, they have items I like that only come from them like the Girl Scouts. The stuff I like, I like. The stuff I do not like, I do not like. So, I can't convince anyone to like, or dislike an item. But, for a company I think they try to do a lot of good in the community. So, my recommendation to you if you are reading this is to try their products for yourself. Cost can be high, so if you want to try several items get a family member or a friend to put and order in with you so you can take advantage of the shipping. And if you do not like the items, then do not order them again.

4 years ago Edited December 6, 2021

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Brittney Mac Gregor Louisville, KY

For years before my Dad's heart attack, he received a Hickory Farms basket from me on Christmas. It always has a nice selection of sausages, cheeses, crackers, jams, mustards, and candies. Always a nice presentation, fast shipping for the holidays, and compared to other companies, reasonable priced. Since the heart attack we tend to steer clear of any edible Christmas presents, however, for many years, Hickory Farms was always my favorite go to for a masculine gift.

5 years ago

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Jamie Neider Kaysville, UT

I love Hickory Farms! We regularly purchase gift baskets at the beginning of each Christmas season. We love their meats and cheeses.

6 years ago

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Thomas Hullinger Pleasant Grove, UT

Hickory Farms makes me think of the Holidays. They taste great, look great, and are of the highest quality.

8 years ago

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Review Source

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L. Fowler Pleasant Grove, UT

We have given and have been given gift baskets from Hickory Farms. They have quality products that are both tasty and great quality.

8 years ago

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amycray Bangor, ME

Hickory Farms is overpriced but the product is nice

5 years ago