Hickory Farms

Author: Kalicia Bateman

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The Good

• Large selection
• Affordable pricing
• Satisfaction guaranteed

• Enormous selection
• Reasonable pricing and something which can meet about any budget
• Corporate gift program making it easier for businesses buying in bulk
• Military gift baskets with free shipping to APO/FPO addresses
• Extensive selection of occasions available
• Gift cards available to redeem online, by mail, phone or in retail stores
• Website and customer service representatives which are transparent, making sure that policies and prices are plainly seen and understood
• Easily searchable E-Catalog
• Free delivery on gift cards which are redeemable online, by mail, over the phone or in a Hickory Farms retail store
• On-site specials
• Flat-rate shipping - one shipping charge per delivery address
• 100% satisfaction guarantee policy
• Share Our Strength's No Kid Hungry partnership
• Social Media

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The Bad

• Limited availability
• Expensive delivery

Our review team was split evenly in that half of them enjoyed receiving gifts from HickoryFarms.com, while the other did not. Even so, we found that there were limitations to the availability of products which were not cheese, sausages, crackers, condiments, fruit and nuts. These types of gifts may not appeal to all people. When looking for multiple occasions, etc., HickoryFarms.com fell short. They are fairly limited in their offerings as far as holiday or occasion themed gift baskets. While our review team liked the flat shipping cost per delivery address, the delivery cost starts at $10.00 for basic service and expedited or overnight shipping are more expensive. This cost, when shared with many items is quite reasonable, but when buying a $20 item, having shipping charges running for half of the cost of the item is a bit excessive.

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The Bottom Line

In spite of the limited offerings, our review team recommends HickoryFarms.com for gift giving due to its robust involvement in fighting children's hunger, support of the military, professional and courteous customer service, shipping policies and quality of the gifts. The website is easy to navigate and HickoryFarms.com is transparent - both on the phone while speaking to customer service representatives and by posting information on their website. For those looking for gifts, HickoryFarms.com is a good option.