4.4
5.1
Overall Score
Author: Kalicia Bateman
Olive & Cocoa, located in Salt Lake City, Utah specializes in unique, design-driven gift crates and floral arrangements. They hope to inspire others through their passion for thoughtful giving, so they provide their clients with many options to gift. Additionally, they strive for 100% customer satisfaction by ensuring that each ordering experience is quick, convenient and enjoyable. They also specialize in corporate gifting.
One of the greatest strengths of Olive & Cocoa is their large variety of gift options. These options are broken down into easily navigable groups:
This is incredibly helpful for shoppers who are looking for a gift specific to an event or special occassion. Additionally, within each of these groups are subgroups, making the products well-organized, even with the large quantity of options.
Olive & Cocoa promises an unconditional 100% satisfaction guarantee to all of their customers which includes both the presentation and quality of their gifts upon delivery. On their website, they state that if a gift does not live up to these high standards, customers should feel free to contact them and Olive & Cocoa will re-send the gift or refund the purchase price, according the the customer's choice. Buyers should keep in mind that fresh flower arrangements are guaranteed to be fresh only for 72 hours after delivery.
Olive & Cocoa does state that they offer international shipping, but they do not advertise it very much. They do not list what the rates are for shipping a gift out of the nation. The company is more than organized presenting the costs for nationwide shipping, but do not acknowledge the costs for international. It does say to contact their customer services to get the details which can be a bit of a hassle if you were just trying to compare prices.
While Olive & Cocoa does show its pricing very honestly (excluding the international shipping), those prices are a bit high. Of course, when considering the quality of products and the purpose of the company, this is to be expected. However, be aware, you aren't going to find a quick, cheap present for someone here.
Olive & Cocoa create gifts that you can give for any occasion. There are options for holidays, seasons, birthdays, newborns and many more. They do not have just food and flowers, but also toys, blankets, books and other items you can choose to fit the situation you are celebrating best. Shipping internationals seems a bit difficult to do with this company, but they appear to do just fine nationwide.
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