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GiftTree

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6.4

Overall Score

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renka

excellent products and bang for the buck

7 years ago

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John

Sometimes it's hard to find items on returning to the site.

7 years ago

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Ron Rizza

Interesting mix of offerings at a reasonable premium price.

7 years ago

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Crystal Solar

Great baskets! Sometimes pricy, but worth it.

7 years ago

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Lee

Ease of use, wide variety of products and price points

7 years ago

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Mrs kuspa

Good company, good product. Responsive to delivery change

7 years ago

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Kevin N. Holt

did not arrive on time. Was addressed incorrectly. Cost me additional $60.00 taxi ride to Fedex to retrieve it.

7 years ago

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Martin Werr

Good service but unable to unsubscribe to the ridiculous number of emails spamming my inbox.

7 years ago

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M Flores

Average customer service. Good quality. Nice looking basket

7 years ago

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Denise Stryker

The towers appear much larger in the pictures than they are in actuality.

7 years ago

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Greg

Good selection of products and on time delivery

7 years ago

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Lee Blankenship

Price, I think price are a little high for what you get.

7 years ago

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Mary J Harris Washington, DC

Selection of items and price of items. Some things I look for you don't have.

7 years ago

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Arle

Good product and price is excellent thanks.

7 years ago

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Mangala

Floral arrangement misrepresented on the website.The flowers were not fresh and far fewer than seen on the website.

7 years ago

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Brian

The box was nice, but i expecting more inside the box

7 years ago

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Mr. Clark

Easy transaction and fair value. PayPal accepted.

7 years ago

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Sandy

selection is good, pricing is high, customer service is poor.

7 years ago

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Beth

Solid and reliable service. Nice selection of products.

7 years ago

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joan steward

Very expensive, too expensive to ever think of ordering from this company again

7 years ago

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k

Didnt arrive on time....5 days late. said id get a $50 credit for the trouble and it has never come.

7 years ago

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Vanessa

On time delivery, good presentation on delivery

7 years ago

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Steve Milano

Nice people, wish you had free shipping.

7 years ago

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Roger

Simple and easy to use! On time deliveries!

7 years ago

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Lisa

Would like to see a bigger variety of options and lower shipping fees.

7 years ago

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Joan DeVito

Quality and reliability . Always consistent.

7 years ago

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tom

thew shipping costs mitigates and low price on product. the product is good though.

7 years ago

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Stephanie Jamaica, NY

The item I ordered was shipped 1 week after the originally quoted shipping date.

7 years ago

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Gwendolyn Tork Boynton Beach, FL

expedient and provides a variety of gifts

7 years ago

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JOHN Commack, NY

HAPPY WITH SERVICE, AND RECIPIENTS ALWAYS LIKE PRODUCT.

7 years ago

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Suzy

Great products, quality presentation. My uncle loved the personalized wine bottle. It made his 80th birthday special.

7 years ago

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Cristina corominas

good customer service and very responsible. very trusworthiness.product value for your money.

7 years ago

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Robin Choi

execelllent service on multiple orders for my clients for the past several years.

7 years ago

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bc Washington, DC

ordered 2 day shipping. gift not received. very difficult account management on website. never could change password. horrible customer service for what looks like good products. never again.

7 years ago

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Reply from GiftTree

Hi BC, I would like if you could please email me at with your order #. If you chose 2 day express guaranteed delivery and your gift did not arrive on time, we would be happy to refund your delivery charges. I would also like to make sure your recipient did end up receiving their gift.

Thank you,
Monica LaCross

Jan. 21st, 2019

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Tracy King Beaverton, OR

They do not have true delivery times. I ordered a basket on Monday and needed it there on Friday. Selected the date and it is not going to get there until Saturday. Customer service said delivery dates are just estimates

7 years ago

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Brittany Mifflinburg, PA

Don't bother, placed MULTIPLE orders all to be delivered today because TODAY washis birthday and funny how everything else managed to be delivered today EXCEPT from this company.

8 years ago

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Reply from GiftTree

Hi Brittany,
I'm so sorry that this nice surprise did not go as planned. It definitely sounds like a failure and I'd love to look into what caused such a poor experience and see that this has been fixed for not just you, but for your recipient as well.

Please reach me at and include your order ID or recipients name. I will gladly give you a call to make this right!

Best Regards,
Sara M.

Apr. 10th, 2018

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Carmen Santana Ocala, FL

Do not order from this company. I ordered a gift basked and paid extra for expedite delivery for my Aunt's funeral and they 2 days late after funeral and wake was over. I would never order from them again!!!!

9 years ago

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Alco Fairport, NY

PATHETIC when it comes to delivery. They charge for delivery and the promised date gets moved making items late as a "GIFT" Will not recommend nor use their services again. Oh and you can keep my 10% off next purchase lol

9 years ago

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tina

EXTREMLY BAD SERVICE! I made an order online 2 days ago and was promised to receive the other day. I waited for 1 day and next day I called, the said its been cancelled with no reason!!

10 years ago

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ELIZABETH ELCO

THE ITEM SHOWN IN THE BOOK IS DIFFERENT FROM WHAT IS SENT.

7 years ago

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Reply from GiftTree

Elizabeth, I am so sorry to hear this. I see that you did reach out to us about this and we were able to work together on a resolution for this issue. I really appreciate you reaching out to us and letting us know you were not satisfied with what was delivered. We never intend to make mistakes but we always want to know when we dropped the ball, so we can better ourselves.

Thank you,
Monica LaCross

Jan. 21st, 2019

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noemi

to much money for such a small product, delivery was very good, but nothing else.

7 years ago

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Reply from GiftTree

Hi Noemi,
I appreciate your honesty and would love to look into what caused this disappointment. Please reach me at and reference your order ID or phone number on file. Your satisfaction is 100% guaranteed and we'd love to make this right! I look forward to hearing from you.

Best Regards,
Sara M

Dec. 24th, 2018

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Jack Burback

Couldn''t deliver on time then no communication but it finally worked out.

7 years ago

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Trish

The size.A lot smaller than what I thought

7 years ago

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Andrea

They sent the wrong basket is my last order.

7 years ago

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Francine. Please unsubcribe

Not delivered when promised. Card did not say who sent fruit basket.

7 years ago

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karla almazan

was dissapointed in the packaging compared to the advertising

7 years ago

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Lisa

I am still waiting for a credit for an item bought and returned...almost 2 months ago .

7 years ago

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Zorica

Received demaged basket. It was embaresing to give it in that condition as a gift to my client.

7 years ago

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Susan Filion

the fruit was elow what was expected for fruit at these prices

7 years ago

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Mary Sedona, AZ

You don''t receive a conformation via email after you order

7 years ago