Name: From You Flowers
Rating: 1.7

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Lily L

Reviews on the site are cherry-picked. They won't publish your review if it is less than four or five stars. Flowers we got were pretty and fresh, but were absolutely NOT as described/pictured on the site. Second time this has happened. I wrote a 3 star review this time, including pictures and explaining why it was a mixed review. They said they'd publish it in a few days and never did. If you search the reviews on the site by "lowest rating," you're hard pressed to find one less than 4 stars.

9 years ago

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Jinel Gray

I had the most horrible experience with your service. It was my first time using this service and I will never use this service again. I ordered two flowers one arrived the other didn't. I called several times from 2 concerning the delivery of the last flower I didn't receive confirmations emails of the delivery until after six. When I called to let someone know that I never received the flowers they couldn't contact the florist. I ordered same day delivery! The customer service was horrible I had one representative hang up on me. I will never again use this service again.

9 years ago

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Sandy Green

Did not get what we ordered.. Asked if it was possible, was assured it was....but,was not what we got! Very poor quality on what we did get... Called & only thing that was offered was a discount on sending us the original order..... Seriously, that's the best you can do? Too bad the funeral is already over, would have been nice to have gotten what we needed

9 years ago

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Stan San Francisco, CA

Ordered Valentine's day roses a week before Valentine's day to be delivered to my girlfriend. Valentine's day came and she didn't receive them. Received email after hours saying it was delivered. Girlfriend went in to work following morning and still no roses. Called customer service and no one ever picked up after 30 minutes. Emailed them, received response they will reply back within 6 hours, but they never did. Emailed again and same result. Valentine's day ruined. SCAMMERS!!!!

9 years ago

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Paula Jacobs

Ordered flowers for valentine's ... still waiting the day after. Phone lines are down and only receive an automated email from customer service. This company is a joke and I'm just hoping that I can receive a refund. The other thing is that I would like to report them to Google, as they are listed as a TRUSTED STORE (that's really funny), but because I checked out as a guest, I can't submit my issues to Google. This company is one big scam artist and probably lost a lot of business from this terrible performance on the one day of the year that they had to perform.

9 years ago

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Steven P Legere

I am a man that sends flowers and over my lifetime I have sent hundreds of bouquets. I ordered two dozen roses for my new girlfriend. A girl I had been in love with for 18 years and finally had a relationship with. 1st Valentine's day together I wanted to do it right. What she recieved is the worst flower arrangement Ive EVER seen. Tiny crushed roses so dead the edges were black. It looked like something a five year old made with dead flowers then stomped on....unbelievable. The grocery store had much much better for a 3rd the price....

9 years ago

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Gionne Steib Baton Rouge, LA

The basket was cheap wire, the items weren't arranged in a decorative fashion, But the worst part was they delivered a basket wrapped in Pink netting with Pink ribbons Pink balloons to the job of a 39 year old Man. Can you imagine his embarrassment and my embarrassment for him when he received it. And the card had his name on it. They offered me a $15 next order credit but I would prefer it as a bank card refund credit. I doubt very seriously I'll be using them again.

9 years ago

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Luke

Paid for same day, order confirmed then said out for delivery. They did nothing when delivery was supposedly rescheduled. Kept me on hold an hour so far to try and scam me out of a refund. You will not get your order on time, they can guarantee that much and good luck with any refunds except a $3 insult for not doing their job. Stick to real companies.

9 years ago

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Lela R

6:30 p.m. For a delivery! Then I had to actually ask them if they got them & they had to look for them. Too cheap to even throw in a free case. I was tired of all these surprise costs so I just kept it plain roses. Nobody keeps those vases anyway. The picture she sent of them, not impressed. Probably dying from sitting in a Minnesota winter waiting to be found.

9 years ago

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Debbie

I should have read reviews before I placed an order. Mea Culpa. I have to agree with other reviews that delivery is a problem. I ordered almost a week before delivery and thought I was done with it. They were never delivered. This was a very important flower delivery for me, beyond disappointed. When I asked for a refund, they were "disappointed" I was canceling my order. If the delivery date is important - call a local florist directly. Lesson learned.

9 years ago

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william Everette

Ordered flowers for my wife on our anniversary at 0730 am, payed for same day service and expedited service. Called them at 3pm because delivery had not been made and they assured me that delivery would be made. At 5pm I called them again and they said that they were unable to make delivery. To late to make any other arrangements. But yet on their site it still showed delivery pending. I would not ever use their service again. .

9 years ago

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Robert Stafford, VA

Not only did they not deliver ANY flowers at all, but they also gladly took my money for an expedited delivery...Totaling over $100. Not only that, but when I tried twice to contact the number associated with the site I was immediately hung up on. I heard a click and then the line went dead... After 20minutes of wait time. Trying to get ahold of somebody still...... terrible customer service.

10 years ago

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Anjela Derderian

I recieved 2 dozen rainbow roses on August 18, 2016. The roses were in a box upon arrival so I couldn't open and see them until after the delivery guy left. When I opened the box, the roses were already dry and looked very sad; definitely not vibrant like the pictures. The flower care directions said to put the flowers in warm water with the flower food. It states that the flowers absorb warm water faster, and it can even revive wilted flowers. This did not work. And the roses were completely dry and dead within 3 days. So upsetting :(

10 years ago

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Shelly Kellner Schaumburg, IL

I ordered flowers on 5/8 to be delivered 5/9 but the flowers never came. I called and emailed and didn't get a response. Waited on the line for 15 mins and then hung up. Finally the flowers were delivered 5/10 at night. How terrible does that make me look? Like I forgot my own sister's bday. They didn't even have the decency to call me or email me that it would be late. They promise an answer to your email in an hour but their answer was - we don't know whether it was delivered. That's such a big help....

10 years ago

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Miranda Parks Cleveland, OH

I placed a order of vase with : • Red Carnations • Yellow Daisies • Purple Monte Casino • Green Button Poms • Vase with Rainbow Ribbons I ordered the deluxe vase and the vase came not even full. It looked nothing like what I ordered! It looked like a child just threw anything into the vase! Mother's day gift was ruined and due to her being out of state not much I could do about it. How disappointing. I would never do business with them again!

10 years ago

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Di Palisades Park, NJ

Never use this company. Your flowers will NEVER Be Delivered even if they say, "We're on our way". They lie and tell you what you want to hear but your recipient will not get your gift. It take at least 45 minuted to get a live rep on the phone and then you still don't get the flowers delivered. The Better Business Bureau should shut this operation down. STAY AWAY!

10 years ago

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Tom Riggs Loveland, OH

I ordered flowers to be delivered in Nashville, TN for today, Saturday. I placed the order well before the 3:00 pm advertised cut off time. I recieved a call after 3:00 pm and the rep representative said all of the flower delivery people leave at 1. They did offer to deliver on Monday. I needed the flowers delivered on Saturday, not Monday. DON'T use these people! Save your money and disappointment.

10 years ago

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HORRIBLE Indianapolis, IN

Horrible experience. Wanted to surprise my fiancé with flowers on her day off of work so I chose the same day delivery for an addition fee. The florist CALLED her and told her they would be bringing the flowers by after her lunch break!! How UNPROFESSIONAL! So my fiancé calls me and says the flowers were delivered but said they were not fresh AT ALL! They weren't even the flowers I ordered. I e-mailed the company about my story and received a GENERIC RESPONSE that said they apologize. Nothing else. 0 Stars. Awful Experience.

11 years ago

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Vasily Alekseenko

I can not believe it has happened. At first they have ruined my anniversary surprise by sending flowers 2 weeks before the delivery date, and after all the conversations I had with your team, and have completely failed and did not deliver flowers on the day when it was supposed to happen. It is the worst service I have ever received and potential customers should avoid using their services as apparently they employ a team of imbeciles who can not even read the instructions.

11 years ago

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Party0f7 Macomb, MI

I preordered a birthday bouquet online and everything was completed perfectly as ordered. Delivery was on time and flowers were beautiful. Price was affordable.

4 years ago

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BubonicD D Charlotte, NC

Ordered flowers days in advance, paid extra for early service. To my surprise they never arrived, customer service said they qould look into and never got back with me after talking to them multiple times now. Bogus service and horrible company...WILL NEVER USE AGAIN.

4 years ago

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TD Traverse City, MI

From You Flowers NEVER MADE A PURCHASE RIGHT WITH ME! Don't bother ordering from them! They sent me AT LEAST FOUR EMAILS SAYING THEY WOULD FIX A MISTAKE. FIVE DAYS LATER, NEVER DELIVERED THE FLOWERS ON ONE OF THREE ORDERS!!! I SPENT $160 WITH THEM. NEVER AGAIN!

4 years ago

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Christine Eastpointe, MI

Absolutely embarrassing floral arrangement arrived for my aunts funeral. The arrangement was about 1/4 of the flowers showed in the picture. They also looked half dead. I will never recommend this company or ever re order from them again.

5 years ago

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Susan Mckendrick

Not happy at all with the flowers. Absolutely disgraceful. Nothing like what I ordered at all! Will never order again from you. I would like to send a pic of them to you, to see for yourself. & I would like someone to reach out to me.

5 years ago

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Marlene Jordan Billings, MT

The flowers delivered to my friend for her birthday looks nothing and is not what the picture showed at all!! I am really upset and disappointed! The picture showed red roses and irises. The roses are almost fully open and the flowers are not irises at all!!

5 years ago

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Iliana Buckholdt Minneapolis, MN

Horrible service! Ordered an arrangement called Purple Mothers Day Special because my mother in law loves purple. They emailed me it was delivered when it wasn’t! It finally got delivered several hours later and the arrangement didn’t have one single purple flower in it! Not cheap or worth their product! Horrible customer service too!

5 years ago

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Priscilla Licon Colorado Springs, CO

I would just like say to anyone thinking about using FROM YOU FLOWERS do yourself a favor DON'T. Flowers are nothing like picture poorly arranged and wilted badly found out the flowers were from a grocery store NOT FROM A PROFESSIONAL FLORIST NOT AMAZING

5 years ago

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Rob Bolingbrook, IL

My mom's b day, they missed the b day, I only found out because I kept checking status. Promised to deliver a bouquet on them failed to deliver the 18th, failed on the 19th, and just at 5:22 from my son that grandma got her flowers. Do not use this company, they practice redlining and don't deliver to certain neighborhoods

5 years ago

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Kimberly Edwards ,

The worst experience ever! I purchased Rise and Lily Celebration and Big Bright Blue Skies for two of my special friends for their birthday! Neither wasn't what I paid for! The Big Bright Blue Skies wasn't delivered on time. I tried canceling it, but no one got back with me. This company will not get any more money out of me ever!

5 years ago

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Lady B Grand Rapids, MI

See my photos on Yelp, I'd give them a negative 10 if I could! These were for the owner of our companies funeral, I was so embarrassed for his family to receive this sorry bouquet. The replacement bouquet came in a box with NO vase and NO water!!!!! What a flipping joke!!!!!!! NEVER will I be using their services again!!!

7 years ago

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Mary New Melle, MO

Horrible company!!! Don’t waste your money!! They are NOT ACCREDITED and the Don’t deliver flowers. It’s been 4 days ago and my sibling has Not received her flowers I ordered 2 weeks ago!! They told me the Florist doesn’t have flowers on Mother’s Day!!!!!!

7 years ago

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Chris R. Carlsbad, CA

I ordered flowers for Mother's Day on 5/8/19 and was promised delivery by 5/11/19 (Mother's Day is on 5/12/19). It is 5/13/19 and my mom never received her flowers. READ THE OTHER COMPLAINTS ABOUT THIS COMPANY. THIS IS NOT AN ISOLATED INCIDENT.

7 years ago

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Unhappy Ballwin, MO

Horrible. Will never use this company again. Advertise same day delivery. Not true. Agreed to next day delivery. Didn't happen. Agreed to the NEXT day delivery with upgraded flowers. No delivery. On hold 45 minutes the first time. 34 minutes so far this time.

7 years ago

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the countess alex zapak

If i could give minus stars i would .Literally the worst company ever .No customer service .4 hours on hold on phone, no human , the guarantee same day is a lie ,the extra money paid to arrive on Valentines a lie No flowers ever arrived ,no response after 7 emails ,n refund , they are a fraud company that should go to jail

7 years ago

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Anthony Tyler, TX

Not the first time, but thought I would give them a chance again. Christmas flowers never delivered the first time. Birthday flowers never made it the next. After an hour on the phone, the non-knowledgeable employees refused to cancel the order although it was 2 days late. Total fiasco

7 years ago

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Devyn Scottsdale, AZ

Ordered flowers for my mom for her birthday. Got an email saying they were delivered around 2. I thought it was weird she didn’t call or text so I called her about 8, she was home all day so I had her check the front door. Nothing. Called the company, got hung up on 3 times. Do not ever order from them.

7 years ago

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Debbie Friedman Orange, CA

Bottom line, they did not deliver flowers to my mother's funeral. Even after I confirmed all the info the day before. When I called on the day, telling them that there were no flowers, they said that they messed up. I said , well order some from the cemetery's flower shop and get it to the graveside. They said no. NEVER USE THEM.

8 years ago

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Shannon Richards Frisco, TX

It took 2 emails and a phone call to finally get the flowers delivered 13 days after the order delivery date. When the flowers did arrive, the arrangement was smaller (not the premium I had paid for) with different flowers and colors than the photo of the ordered arrangment. They did refund about half the price (before taxes, delivery, etc.)

8 years ago

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kathleen j cote

I ORDER FLOWERS FOR A BIRTHDAY TO BE DELIVERED MAY 15 SHOWED OUT FOR DELIVERY ALL DAY NEVER ARRIVED . I CALLED WAS TOLD IT WOULD BE DELIVERED IN THE AM TODAY STILL NOT THERE . THIS WAS ORDERED AHEAD OF TIME AND FYF SAY THEY HAVE SAME DAY AND I CANNOT EVEN GET AN ORDER MADE AHEAD OF TIME THERE ON TIME .

8 years ago

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Kimberly Guinn Lowell, MI

This place absolutely sucks. Paid $90.00 for an arrangement for my daughter for Valentines day. It never got delivered. I am trying to track it, but nothing. I call customer service just to get a recording. Worst company I have ever worked with.

8 years ago

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Chris Mccullough Rock Hill, SC

Well I ordered a bouquet of flower on 11/18/17 at 9:00 am and here it is almost 6:00pm and the recipient still hasn’t received the delivery..I’ve been calling all day, they finally said it will delivered in 30 minuets and that was 2hrs ago, still no delivery...I will never do business with you all again and I deserve a full refund....

8 years ago

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Shaun Smith

Horrible customer service... Placed order several days in advance and paid for expedited delivery, never got delivered! Wife never got her anniversary flowers!! Customer service had long holds and several hang ups! DO NOT RECOMMEND!!

9 years ago

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Mary

Flowers -upgraded "festive" yellow roses - arrived for my daughter's birthday at work very wilted, edges turning brown, very pathetic. Terrible service when I tried to call and explain she received half-dead flowers. Never use them if you care!

9 years ago

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Molly M. Sandy, UT

Just awful. Looked like dollar store cookies. Delivered in a kids Easter basket (it's October). Not even close to what was advertised. I'm so embarrassed that I sent this as a thank you to my employees. Will never use this company again. Good luck getting anywhere with customer service.

9 years ago

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Tanya Saint Amant, LA

Ordered flowers with same day delivery for a birthday flowers were not delivered so I called the next day they said they would refund my money upgrade the order..... sounded great.... she still never received her flowers!! Worse service ever!

9 years ago

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Judith Norton Marysville, WA

Never delivered. Given the reviews that I stupidly read only after losing $67.00, I cannot understand how this site gives FromYouFlowers a score of 8.1 is beyond belief, especially when you compare with the user score of 0.6. That is a huge gap, which makes me question any other Best Company review.

9 years ago

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Liz

Do not waste your money. Flowers were late, completely wilted, and unrecoverable. Why did they bother putting this mess on my doorstep instead of directly into the trashcan? Your only consumer guarantee with this company is that they will take your money and kill plants.

9 years ago

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Jay Arr

I ordered sympathy flowers to be delivered for the funeral service & it's been 2 days passed the "guaranteed delivery". They still haven't been delivered, & customer service is "looking into it further" & will get back to me. I still haven't heard back from them either in 24 hours now. This place is a joke.

9 years ago

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Lidia Lake Charles, LA

Flowers do not look like ths ones n the pic second order a candy basket got a candy boutique they where not deliver pn time the candy candy boutique feel apart i would never order from them again n would not recommend any ond to was kot satisfied at all..

9 years ago

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Donna Barber Garden City, MI

Worst baskets ever. They send wrong product and never fixed. Horrible selection. Not what was in picture. I've never dealt with such incompetency from a flower delivery company. My own fault. They have horrible reviews. Needs to be shut down

9 years ago