Name: American Express (Amex)
Rating: 4.4

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Garth

I thought the fees are too high for the services provided. I didn't think there was enough flexibility with the card. They give me no advantages I could take it vantage of.

6 years ago

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James Graves

In my opinion they are a first line company. I've always had a wonderful experience with American Express.

6 years ago

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Anita B Atlanta, GA

They have always been amazing! Customer service is impeccable, and I have always been able to count on them.

6 years ago

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Myah Smith American Fork, UT

I have loved having an American Express card. There are good deals often that allow me to get free stuff. I have not had any problems with it.

7 years ago

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Patrick - Yuma, AZ

Excellent customer service! Always on time and I love their reward points that connect with Amazon.

8 years ago

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Tanya Daytona Beach, FL

They are a great company to have a credit card in your wallet willing to help you in everything you might need

8 years ago

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Mario D Miami, FL

They lower your redemption value for reward points based on what purchases you want to credit, so you always get less than 100% value of your points balance.

8 years ago

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Valerie Gundersen American Fork, UT

American Express customer service has always served me and my family very well! Very friendly and efficient!

8 years ago

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Carlee Toone Provo, UT

I have had a positive experience with American Express so far. Their app is easy to use and it's always clear what my payment is and when it is due.

8 years ago

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Catherine Trujillo Glendale, AZ

Not widely accepted. Many businesses do not accept american express. I chose it over a visa because I thought it was a better card but I was a bit disappointed.

8 years ago

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Paula Frisco, TX

Top notch service. They've contacted me when my card was compromised and had a new card delivered 24 hours later.

8 years ago

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Alex Murphy Reno, NV

Amex is awesome! We have their Cash Preferred card and love the benefits. They have great customer service

8 years ago

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Tom Kosky Staten Island, NY

usually i have no complaints but when and if i do they take care of the problem right away.their customer service reps are polite and helpful.

9 years ago

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Win Fullerton, CA

Itemized statements, good phone representatives, good insurance protection experiences, no fee for foreign currency purchases

9 years ago

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Haywood E Lawrence Silver Spring, MD

Easy to as for assistance and change your payment dates- Get help with APR, get wonderful assistanances.

9 years ago

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William Dean Dallas, TX

Great customer service and fast response time. Higher credit limit and ability to go over if needed without penalty

9 years ago

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Richard Ayres Conway, AR

Always there when you need them. Flexible, reliable, and providing the service you expect. Great folks to work with.

9 years ago

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L J Swingholm Los Angeles, CA

I've have the card for over 35 years, they always given me great service and let me know when someone tried to scam my account.

9 years ago

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Aubrey Rentschler Salt Lake City, UT

I had an American Express card for over ten years, until they split from Costco. I did like their rewards program and never had any problems with them.

9 years ago

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Jerry Williams Dallas, TX

I have been with AMEX since 1985. Great service at competitive rates. Constant request to upgrade is a little over the top.

4 years ago

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Cathy Lee Gettysburg, PA

American Express seems to have the best cash back program of all my cards. They also post offers from businesses that will save you money.

4 years ago

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Lily Manor Denver, CO

This is my favorite credit card. The company is amazing and works with its customers. I'm proud to be an American Express card holder

4 years ago

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Luke Wilhelm Saginaw, MI

Was able to get a great credit limit and the customer service is amazing. The app and website are also very easy to navigate

4 years ago

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Amber Handy Salt Lake City, UT

I love the special offers I get as a cardholder. It’s nice to have these bonus offers emailed to me each month. It’s a great perk!

4 years ago

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Amy N Sandy, UT

American Express customer service has always been very helpful and professional. Their website is also easy to navigate.

4 years ago

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Steve Harris Baton Rouge, LA

I've had an American Express credit card since 1982. They've always been top notch. I have never had a single issue with them.

4 years ago

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Luke M Herriman, UT

Most places take Amex, which is very reassuring. We get points whenever we use it, so it can go towards flights, and that's very nice.

4 years ago

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Bryan Peterson Herriman, UT

I've had an amex card for years. I started off as a gold card user, them switched to the blue card. I love the reward feature blue card offers

4 years ago

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Brian Cowley Riverton, UT

Been a cardmember since 2007 and will always have an AMEX card. I especially like the Delta card and the flight benefits we get with it.

4 years ago

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Glenn Dalton Salt Lake City, UT

Have had my card for 25 years. Always great customer service, fraud monitoring, and cash back policies. Accepted everywhere.

4 years ago

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Grace Citrus Heights, CA

I used American Express as a travel card they my place of employment. Never had any problems using the card or with billing.

4 years ago

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tommy melvin Richmond, VA

Come on, its AMEX. Great travel benefits, great acceptance, easy to use overseas, etc. It is the gold standard of cards.

4 years ago

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Naomi Jacksonville, FL

I recently got one, just so I can boost my credit. And I love this card! So many benefits when I use it on certain items!

4 years ago

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Gabe Burton Riverton, UT

American Express is okay. It's accepted at many places, although my rate is a little higher than I'd like it to be, and they keep raising it even though I've NEVER missed a payment and my credit score is 730!!

5 years ago

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Beau Chandler Chicago, IL

I have used Amex for a good few years now and have yet to have any major problems that couldn’t be resolved via assistance. Great service!

5 years ago

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Chris Milke Olney, MD

Love the platinum card rewards and acceptability worldwide. Service fee could be waived at lower levels for regular users of the card. Traveler insurance is also a plus.

5 years ago

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Melissa M Kansas City, MO

They have quality customer service. When we needed to dispute a charge they were so helpful and quick to take care of it.

5 years ago

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Landon Pliler Orem, UT

We have loved the Delta points we generate when using the credit card. The make it easy to set up autopay and I have loved the app.

5 years ago

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Nicole Johnson Portland, OR

Not everywhere takes Amex, and that is bothersome. However, we have still found our card to be very useful for most purchases. It it easy to pay off online.

5 years ago Edited September 14, 2021

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Nurse2014 Los Angeles, CA

We have had an American Express credit card for many years and have never had any problems with it. We love the Sky miles that we get.

5 years ago

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Heather Barney Logan, UT

My husband and I both use American Express. We have their Miles card and love that we can earn flight towards flights for our family.

5 years ago

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Jen Smithfield, UT

We love American Express. We love the rewards they offer. We've used them for years. They've always been great to work with.

5 years ago

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Scott Billings Smithfield, UT

I have this card and use it for travel, it’s a great credit card, the app is really good and links easy with the card.

5 years ago

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Johnson Smithfield, UT

Being self employed we spend a lot of money on product each month. We have loved being able to collect rewards from our purchases.

5 years ago

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Nicole Anderson Logan, UT

We have a delta card through AMEX and it has gotten us so many deals and promotional gifts. We love the organization of the AMEX app as well.

5 years ago

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Christopher Whiting Los Angeles, CA

This is our go-to credit card for our business, they are easy to work with and have competitive rates and keep my business going.

6 years ago

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Tiauna Anderson Salt Lake City, UT

We've been Amex holders for years and have always been happy with our service. They also have short wait times for customer service and is accepted most places!

6 years ago Edited September 14, 2021

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Taylor Taylor Los Gatos, CA

I have had an American Express card since I was in college - many many years ago, and have never received anything other than great service.

6 years ago

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Sherri Buff Forest City, NC

I’ve always have been sat with American Express. I like getting an email when my card is used without being present. Makes me feel safe.

6 years ago

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Zacharias Tomson Vancouver, BC

Good but not great. For some reason when it came to "special days" some transactions fail and even the same people would have to inform me that their servers went down.

6 years ago