American Express (Amex) Logo

American Express (Amex)

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6.0

Overall Score

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Alicia Salt Lake City, UT

Been very good to me they explains things so people can understand it there fees are low

8 years ago

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ELMER THUSTON Birmingham, AL

NO LIMIT. YOU NEVER HAVE TO WORRY. CUSTOMER SERVICE IS GREAT.

8 years ago

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Chanda Banerjee Augusta, GA

when ever I have a question I get an expert and courteous answer.

8 years ago

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Shohreh Phoenix, AZ

Great customer service & great reward points that are easy to redeem.

8 years ago

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Jody Milton, VT'

This company has knowledgeable and courteous representatives

8 years ago

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Satisfied Customer Ponchatoula, LA'

Great customer service - they are always so helpful and very friendly.

8 years ago

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saleema king Burlington, NJ

Customer service and quality of care they offer to their customers

8 years ago

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Gary Mayer South Jordan, UT

Use a delta reserve card and have flown all over the world for free

8 years ago

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Carole Columbia, MD

Timely response to questions regarding account and great customer service.

9 years ago

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Book Chick, Inc. d/b/a Myopic Books New Lenox, IL

Outstanding customer service. Excellent rewards program is icing on the cake.

9 years ago

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Al Giral Edison, NJ

I really thought this card was a good idea to have, but your money is not protected against unauthorized purchases, I have been trying to resolve an issue but no solution..

9 years ago

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David Blakey Carlsbad, CA

They have her best customer service of any bank I have dealt with

9 years ago

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Carla Flowe

They help rebuild credit, customer service reps are amazing, and APR is not bad

9 years ago

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Jon and Gail Coleman Salem, OR

Their benefits are better than the benefits offered by Visa and MasterCard.

9 years ago

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Letmeholdsumtng Fort Worth, TX

I've been using Amex for about 4yrs now and its a good card. The only negative thing is that not everyone except Amex

4 years ago

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Mymy Tallahassee, FL

I love using my Amex EveryDay and getting money back for buying groceries and gas!

4 years ago

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Michael Surber Memphis, TN

American Express can only be used at certain places that's the only problem I really had with it just not a lot of people accept it.

4 years ago

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Amberly Pack Salt Lake City, UT

So convenient I can use these cards anywhere I go! Great for international travel.

4 years ago

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Pat McMullin South Jordan, UT

Excellent service including security of potential fraudulent purchases however their annual fees are excessive.

4 years ago

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James Hare Drexel Hill, PA

Easy to use their app, card has been a great starter card to build up credit and use for emergencies

4 years ago

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Shauna Lyons Omaha, NE

Love no intrest for the 1st year. Always lots of ways to earn points to use for other things. Also has monthly deals.

4 years ago

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BlancheL

AMEX customer service is very caring understanding and helpful... I am glad to be a card holder

4 years ago

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Helen Piotter Chicago, IL

I applied to Amex to receive credits toward Delta flights. In the 15 years I have been a cardholder, and it is used religiously, I have gained very few air travel points.

4 years ago

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Jec Canby, OR

Not impressed with their high late fee and zero tolerance for a first time late payment when the bill slipped behind the desk and was found a couple days after it was due.

4 years ago

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Keiana Knowles Tallahassee, FL

I’ve had okay experiences with American Express. They offer great rewards but many places don’t accept this card so it can be frustrating

5 years ago

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Taylor Larson Bangkok, 10

I liked how easy it was to get in contact with customer support whenever I had problems with my card.

5 years ago

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Janet Lucas Ellicott City, MD

I love my card and all the rewards with so many great restaurants. Awesome customer service

5 years ago

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Paul Midvale, UT

Great perks for the Skymiles card. Have been very happy with everything about it.

5 years ago

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Carlee Burt ,

Great customer service, rewards etc. i like using them for all my daily purchases

5 years ago

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Kyle Johnson Portland, OR

I love my Amex card. It has great rewards for grocery shopping, so I primarily use it for this.

5 years ago

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Cole Saratoga Springs, UT

Good mobile app and great rewards program. I also appreciate their customer service representatives!

5 years ago

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Kristen Gonzalez Logan, UT

We enjoy our American Express card to collect airfare miles. The app is great too.

5 years ago

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Christina Elliott Moses Lake, WA

I love the reputation of the card but am surprised at the number of places that dont accept their card.

5 years ago

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Alex Saint George, UT

American Express is my bank and I love it! They have always had great customer service and good attitudes.

5 years ago

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Aziz Benamar Houston, TX

American Express is accepted globally and allows flexibility. American Express fees are very high

6 years ago

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D Wed Tempe, AZ

Amex as a credit card is great regarding rewards and benefits. The customer service is top notch.

6 years ago

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Jennen , CA

Thank you Amex. Keep sending us points. I like your App, easy to navigate through.

6 years ago

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Ulyssis Los Angeles, CA

Feel very secure when using this credit card. If you have a question they are always very helpful

6 years ago

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Bryan Jensen South Jordan, UT

Been a member for almost 10 years. Great service, fraud protection is top notch.

6 years ago

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Maryann Renteria (Mckrae) Phoenix, AZ

Always impressed with this company! Great card to have and stellar help whenever you need it!

6 years ago

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Jessica Eagle Mountain, UT

America Express has amazing customer services and their cards are accepted at most places.

6 years ago

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Hallieford Arlington, TX

I have been able to acquire so many mile using my Amex Card. The rewards and card are great.

6 years ago

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Annie Robbins Pleasant Grove, UT

Great app and website. Recently acquired a new card and I could use it instantly.

6 years ago

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Bill Nelson Ogden, UT

I have mine linked to my Delta account so I earn Delta miles on all my purchases. Love it.

6 years ago

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Rebekah Douglas Ogden, UT

I love this card with great reward programs and sky miles with this card. Love this card

6 years ago

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Maya Smith Jacksonville, FL

I love my American Express card. Customer service has been amazing and willing to answer any question I have.

6 years ago

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karis buggs

I love American Express. They provide so many benefits with ten use of the card.

6 years ago

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Amanda Warrendale, PA

I've used a business American Express card at previous jobs, and their customer service is great!

6 years ago

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Nathan D. Warrendale, PA

I've had my card since 2018 and used it when I first got it but now I haven't used it as much as they haven't offered me new incentives.

6 years ago

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Tony Riverton, UT

Used to have an American Express, but hated having to pay an annual for for no discernible added benefit. Not even accepted everyplace.

6 years ago