Name: American Express (Amex)
Rating: 4.4

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Adam Dahl Herriman, UT

The only card we use now. Great benefits and perks. Love getting Delta miles

4 years ago

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Carolyn Hazleton, PA

Contacting customer service was easy and my concerns were resolved quickly.

4 years ago

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Christopher Milke Olney, MD

Widely accepted and travel coverage is a bonus. Highly recommend.

5 years ago

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Bethany Rockville, MD

I like American Express’s customer services-they are patient, helpful and friendly.

5 years ago

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Jwat1213 Mount Airy, MD

Always been happy. Able to pay bill immediately. Customer service is great.

5 years ago

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Russell Kern Lehi, UT

I love how AMEX has amazing perks and rewards and the app is extremely easy to use

5 years ago

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Mike Curtis Guyton, GA

A little expensive but the service is outstanding. They stand behind their customers...

5 years ago

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Carol Knight Salt Lake City, UT

High annual fee and when Costco dropped AmEx I dropped AmEx. Credit card competitors offer more value.

5 years ago

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Nicole Richman Pearland, TX

Most of their cards are pricey, and don't really pay for themselves unless you're a really big spender.

6 years ago

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Sharon Battula Aurora, CO

The only downfall is that there are still places that don't accept Amex, which can be inconvenient.

6 years ago

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Martha Gourley Pleasant Grove, UT

American Express has good benefits for their card. They just raised their rates and it is too expensive for me.

6 years ago

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Nicholas Cloward Salt Lake City, UT

Didn’t like the online pay service they offered. It seemed hard to stay on top of payments and I got behind very easily. Not much of a fan.

6 years ago

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Danielle Powell Long Beach, MS

The annual fee I was approved made this not appealing. Cash back to pay your fee is not a deal when you can get cash back with other cards

6 years ago

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Jamie Neider Magna, UT

Ugh, currently paying such high interest rates. Other than that, a great way to earn miles to travel more!

6 years ago

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Courtney carlson South Jordan, UT

High interest rate. High fees. Like the sky mile rewards card. Like the easiness of managing on the app.

6 years ago

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Tom Gourley Pleasant Grove, UT

Good customer service, nice benefits, and a reasonable pricing. A quality organization

6 years ago

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Darius Williams Alexandria, VA

very friendly reps. helped me find a credit car that was just for my needs at .

7 years ago

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Rachel B Eagle Mountain, UT

I have an AMEX card and I love the rewards on it, and their fraud protection is great as well.

7 years ago

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Shari Evers Lehi, UT

Amex has great offers and rates, but I have a hard time having one with the annual fee.

8 years ago

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Dylan Findlay South Jordan, UT

Using my American Express card has always been convenient. Customer service has always been great!

8 years ago

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Shanna South Jordan, UT

American Express is great for businesses. Love getting the points

8 years ago

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Kristin G Pleasant Grove, UT

I love my Delta Amex cars I get 1 free bag every time I fly! The annual fee is pricey though.

8 years ago

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James Nelson Falls Church, VA

Using AMEX has been a pleasure. The perks and the benefits are second to none!

8 years ago

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Jani Crawley New York, NY

Dont love the yearly fee, but I love all the perks. Like the insurance on rental cars, etc.

8 years ago

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Sadie Scoville Pleasant Grove, UT

My Grandma has an American Express credit card and she likes the cash back that she gets.

8 years ago

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Kristin Pleasant Grove, UT

I have the Delta American Express and love to use it when I fly.

8 years ago

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Craig Newport Beach, CA

Good and fair company. Business oriented definitely. Professional, people we talk with

8 years ago

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Chase H Provo, UT

American Express is the odd-man out. Other cards are accepted in more places. Visa seems to be much more universal.

8 years ago

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Carolee AhPing Heber, UT

I love American Express. They took good care of you. Great customer service

8 years ago

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JS

They were great company until they raise their rates for cards

6 years ago

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Michael Occhipinti Raleigh, NC

Terrible experience. Their customer service is absolutely terrible. I have wasted 10-15hrs of my time on the phone.

7 years ago

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M Anderson

Good rewards program fairly low interest rates

8 years ago

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Reggie

Terrible. Not telling the long story. Had ya for 4 yrs. No longer will. No more needs to be said.

9 years ago

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Dollarlock Slotech

This credit card is not accepted at as many vendors as competitive credit cards.

9 years ago

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Sue Matawan, NJ

Great company, excellent customer service.

4 years ago

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Lea Fiscella Clermont, FL

Always good with disputes and accidental purchases

4 years ago

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Jamie Daniels Manchester, KY

Great customer service never had any problem great card to use daily

4 years ago

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Jen Coose Benton, AR

Love the app. Easy to use. Helps build credit score.

4 years ago

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Tyler Peterson Midvale, UT

Easy to work and great customer service!!

4 years ago

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Melissa Handy CA

I think they have Good app. Easy to use.

4 years ago

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Mark Erwin Follansbee, WV

Extremely hard to get a card from them and they would check your credit every 6 months and just cancel you for any reason

4 years ago

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Mike Will Washington, DC

The customer experience is best-in-class.

4 years ago Edited January 24, 2022

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Eric New York, NY

Great consumer service! Great fraud detection!

4 years ago

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Danielle Damico Charlotte, NC

Well I can't stand Amex cards. And they send u so many it's ridiculous..they need to send one an only one so we don't get our good account mixed up

4 years ago

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Jennifer Salt Lake City, UT

It's easy to make payments and they offer exclusive deals.

5 years ago

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Nell Damascus, MD

It was not great. We have not been satisfied with their customer service. I do not recommend Amex.

5 years ago

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Raymond Hyde Park, UT

I like that I don’t have to wait an entire billing cycle for my payment to process.

5 years ago

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Customer Saratoga Springs, UT

Fees are so high and not everyone takes them. Customer Service are hard to talk to because most don’t speak good English.

6 years ago

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Trenton Prestwich Taylorsville, UT

Had an Amex before Costco changed to Visa. No issues to report. Pretty standard credit card.

7 years ago

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Catherine Taliulu Salt Lake City, UT

Their mobile app is very user friendly. Product is great.

8 years ago