Stylebop

Author: Kalicia Bateman

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The Good

• Easy to use website
• Great search feature
• Tiers of items on sale

There were many different things that we liked about Stylebop. One of the nice things about their website is that it's pretty easy to use. One concern we had was with the items loading as we scrolled down the page to see more about their company and vital information at the bottom of the page. We liked the ease of the search feature for the catalog. We can find clothes by gender, style, and category, as well as see the items that are currently on sale. We liked that there were always items on sale as we used their search tool. One of the greatest things about this website was that there are different "tiers" of items on sale. The Last Item tier of materials was pretty neat, as it let customers pick great last minute accessories for other items that they had purchased. We also liked the design of the clothes, both name brands and exclusive Stylebop brands. We found that they had some of the trendiest, most stylistic clothes and accessories in the industry.

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The Bad

• Scrolling function issues
• Shipping and returns
• Not all items are clearly marked as final sale

Even though the website is sleek, neat, and easy to use, we had some issues with the scrolling function. When we scrolled, we found it was kind of difficult to see the information about the company at the bottom of the screen. We also had some questions about shipping and returns that we could not find easily on the website. Are items shipped from a distribution center or are they sent from overseas? In a few of the reviews, customers were not quite sure who to go to for customer care concerns regarding shipping and returns. Another issue we had was with final sale items. Some items are not clearly marked as final sale on the website. If a customer purchases one of these and they want to return them, they may be stuck with the product if they find out that they do not want it.

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The Bottom Line

We felt like Stylebop does a good job of reaching out to their customers in North America, which is something that we found out that many European online clothes retailers had a hard time doing. We also liked the ever-changing items on sale and great deals. We liked the relatively low costs of suits. There are many great men's suits. You can purchase them as a whole set, or you can just order a suit coat or pants. These suits are comparable to that of Nordstrom's and other high-end suit retailers. However, their shipping costs could use some improvement and their selection size was very limited in comparison to other stores. If these aspects were improved, we could see ourselves recommending Stylebop.