Stylebop Logo
star star star star_border star_border

3.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: June 27th, 2019

Top Ranked Companies

thumb_up

The Good

  • Easy to use website
  • Great search feature
  • Tiers of items on sale
There were many different things that we liked about Stylebop. One of the nice things about their website is that it's pretty easy to use. One concern we had was with the items loading as we scrolled down the page to see more about their company and vital information at the bottom of the page. We liked the ease of the search feature for the catalog. We can find clothes by gender, style, and category, as well as see the items that are currently on sale. We liked that there were always items on sale as we used their search tool. One of the greatest things about this website was that there are different "tiers" of items on sale. The Last Item tier of materials was pretty neat, as it let customers pick great last minute accessories for other items that they had purchased. We also liked the design of the clothes, both name brands and exclusive Stylebop brands. We found that they had some of the trendiest, most stylistic clothes and accessories in the industry.
thumb_down

The Bad

  • Scrolling function issues
  • Shipping and returns
  • Not all items are clearly marked as final sale
Even though the website is sleek, neat, and easy to use, we had some issues with the scrolling function. When we scrolled, we found it was kind of difficult to see the information about the company at the bottom of the screen. We also had some questions about shipping and returns that we could not find easily on the website. Are items shipped from a distribution center or are they sent from overseas? In a few of the reviews, customers were not quite sure who to go to for customer care concerns regarding shipping and returns. Another issue we had was with final sale items. Some items are not clearly marked as final sale on the website. If a customer purchases one of these and they want to return them, they may be stuck with the product if they find out that they do not want it.
gavel

The Bottom Line

We felt like Stylebop does a good job of reaching out to their customers in North America, which is something that we found out that many European online clothes retailers had a hard time doing. We also liked the ever-changing items on sale and great deals. We liked the relatively low costs of suits. There are many great men's suits. You can purchase them as a whole set, or you can just order a suit coat or pants. These suits are comparable to that of Nordstrom's and other high-end suit retailers. However, their shipping costs could use some improvement and their selection size was very limited in comparison to other stores. If these aspects were improved, we could see ourselves recommending Stylebop.
Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

3.1

star star star star_border star_border

12 Reviews

Review Breakdown

5 grade

33%

4 grade

25%

3 grade

0%

2 grade

0%

1 grade

42%

Sentiment Criteria

Value

star star star_border star_border star_border

Quality

star star_border star_border star_border star_border

Service

star star_border star_border star_border star_border

Trustworthiness

star star_border star_border star_border star_border
cancel
info
star star star star star

Nads

I ordered from Stylebook and was worried after reading really bad comments on many sites... I must say that my experience was really good! My order was shipped fast and I received it in a week maximum! The item I ordered was everything I was expecting (and knowing the brand I am quiet sure it wasn't a fake as somme people may say on their reviews!!) The packaging was beautiful ans has nothing to envy to other sites like net-a-porter or MATCHESFASHION.COM. I also liked that they have additional methods of payment, like bank transfer, in case you don't want to use your credit card. A really good shopping experience!

9 years ago

star star star star star

Mariya Brooklyn, NY

Just received my parajumpers coat. I placed an order on Sunday and received my coat on Wednesday (3 days later). Wow. It was shipped from Germany and I got it today at my NYC apartment. The coat is high quality and fits perfectly. now I am a big fan of stylebop. Thank you. Mariya

7 years ago

star star star star star

Mike Schneider Seattle, WA

Great pricing on a $1k wool coat. Ordered from this unknown German company's website. Place order on Thursday and had the coat in hand on Monday in Seattle. Great experience. Coat was beautiful.

11 years ago

star star star star star

Heber Henandez

To be first time buyer I'm completely satisfied . Fast service and original product!!!

9 years ago