Amazon Logo

Amazon

Is This Your Business?
star star star star star_half
556 User Reviews

6.4

Overall Score

Compare

Author: Kalicia Bateman

LAST UPDATED: April 12th, 2023

Top Ranked Companies

Nike Logo
#1 Nike chevron_right
6.3 Overall Score
4.6
star star star star star_half
(615)
View Profile
Target Logo
#2 Target chevron_right
6.3 Overall Score
4.6
star star star star star_half
(579)
View Profile
Old Navy Logo
#3 Old Navy chevron_right
6.1 Overall Score
4.3
star star star star star_half
(656)
Visit Site View Profile
Was this content helpful?
thumb_up Yes thumb_down No
border_color Write a Review

User Reviews

Star Rating

info

4.7

star star star star star_half

556 Reviews

Review Breakdown

5 grade

74%

4 grade

22%

3 grade

3%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel
info
star star star star star

KW Phoenix, AZ

Have you tried Amazon's "Try before you buy" program? If not... DO IT! It's an awesome service that allows you to pick out several items that are shipped to you for free. You then have a week to decide if you like them. They even offer free return shipping on the items you don't want. AND, you only get charged once you confirm which items you're keeping OR after the week is up (whichever comes first). Amazon has a surprisingly wide variety of clothing to choose from. I've even been able to find jeans that my husband likes when we were no longer able to find his style in stores. Amazon has become my first stop when shopping online for clothes because I can find great deals, get free shipping (most of the time), shop worry-free because of their awesome return policy, and find things without the hassle of actually shopping in stores.

4 years ago

star star star star star

Jen Paxman Lehi, UT

Amazon is my go to website for just about all things shopping, but especially clothes for my boys. They have everything from underwear to socks to dress shirts to sweat shirts and everything in between. I love the ease of the website and the fact that with PRIME you can get it in two days.... which has basically spoiled me for any other kind of shipping :) Amazon is easy to return ship to, but I do like the ease of having a store that I can easily return to as well, which Amazon doesn't have. Other than that, I have ZERO complaints about Amazon and will be faithfully using it for years to come!!

7 years ago

star star star star star

Muneca Loca Brooklyn, NY

Amazon has been my go to shop online during these hard times honestly. It has been less stressful knowing I can go online and order on here from clothes, to toiletries, to food. Amazon has a lot of things and many people have seem to become dependent on it. I hope they continue the great work they are doing and adding more selections upgrades. I love Amazon

4 years ago

star star star star star

gricel valdez Yuma, AZ

Amazon is the online store. I shop for everything online and I price check my retailer with Amazon to make sure I am getting a good deal. It is a toss up with clothing though. Sizing has been an issue with me. I always seem to to get the size wrong. My friend pointed out that most of my problems come from ordering with oriental companies. They size a little different so I need to order a size larger. Problem solved! Never a problem exchanging or returning to Amazon and the clothing quality is always top notch!

4 years ago

star star star star star

kate Santa Clara, CA

we've had amazon prime for a very long time now and use it for majority of our purchases especially throughout the pandemic. they're just so easy, fast and competitive in their pricing. i have mixed feelings writing this review because i wish i could support small businesses more which we do when we can, but it's so hard to do so during the pandemic especially when we don't have the time as working and homeschooling parents. also whenever we experienced trouble with a package delivery (whether it goes missing or delayed) or return, their reps on chat have such great customer service.

4 years ago

star star star star star

A 1 Mesquite, TX

I'm an Amazon addict! Amazon has revolutionary the world of shopping with a generous return policy. I place several orders a week at random and even more so since the pandemic started. I love the convenience of knowing when something will drive, when it will be late, and when it has been returned for refund or store credit. Amazon saves me a tremendous amount of time and energy.

4 years ago

star star star star star

Amelia C Mobile, AL

I am an avid Amazon shopper. Amazon is seriously the best. It have everything I need and is available 24/7 on my device. Not only does Amazon have great prices and great quality, they also deliver so quick. I receive my packages with free shipping within a day. I also get an email telling exactly when it has delivered which is awesome. I don't have to check the mail everyday! The Amazon employees are simply amazing. I always receive all of my packages in perfect condition.

4 years ago

star star star star star

suzanna Brooklyn, NY

Amazon website is amazing. The things that i have found on that website for anything you can think of is great. Buying anything from their website has been most definitely worth it and very trust worthy. Any time i had a problem with a vendor amazon is been excellent with correcting those vendors giving me return refund or exchange with no problem ever. One of the best customer service these days. I am 100% happy with amazon in every way.

4 years ago

star star star star star

JJ Jenkins Glendale, AZ

Amazon is the way to shop on the 21st century. You can select many sizes or colors of your clothing f choice, try it all on, keep what you want that fits and looks right, and send the others back for a full and fast refund. You can send gifts to others and pay no shipping if you have amazon prime so it’s perfect for gift giving. You can even include a gift note, wrapping, and free returns for them. Amazon is hassle free for buying clothes, shoes, and gifts items and they usually come in 1-3 days- for free shipping!

4 years ago

star star star star star

Mandi Colorado Springs, CO

I love Amazon shopping for clothes and more. Whenever I am out at retail stores and find clothing I am interested in, I always check to see if I can find it on Amazon and then compare prices. Amazon is always as good or better at pricing. In cases where I find something I like but the size is unavailable in a store, I can always find the size I need on Amazon. I also like to use it to find comparable technology prices. Having Amazon Prime just makes it 10x better being able to have it delivered directly to my door.

4 years ago

star star star star star_border

Ashlyn Elwood Roswell, GA

Amazon clothes are a mixed bag because of the various different sellers on the website. However, what I love about Amazon is how easy it is to filter clothes by rating, how many customers review what they buy, and the feature where Amazon will say how people thought the clothes fit based on the size they got (fits as expected, too big, too small). This allows the consumer to best determine which size they will get rather than having to constantly return clothes. The one time I had to return something the return was free and customer service was amazing. Most items qualify for free shipping and returns but it is definitely something to be wary of before purchasing since it's an online store!

4 years ago

star star star star star

Sunday Toler Winnsboro, SC

The majority of my shopping is done at Amazon. Love it. I do all Christmas shopping on Amazon. I have the prime membership which gets me free shipping with a two day delivery window. You can also watch Amazon prime video for free. Every item imaginable can be purchased from Amazon. From clothing to electronics to personal items, even groceries. I highly recommend Amazon for all your shopping needs.

5 years ago Edited October 6, 2021

star star star star star_border

Melanie Wible Cumming, GA

As a Prime Member, I appreciate the value of quick and free shipping for our items. I buy clothing for myself and my family and we have been pleased with the selection and quality of Amazon Picks in clothing, especially for essentials like underwear and socks. I have access to a truly broad array of clothing products and brands from all over the world. The Amazon recommendations are helpful, as well as, the plentiful customer reviews. Also, it is a simple process to return clothing that does not fit or meet our expectations. Both brand names and international brands that Amazon sells are keepers.

5 years ago Edited September 14, 2021

star star star star star

Makayla Holland Gaithersburg, MD

I love shopping from Amazon, the shipping doesn’t take long, when i receive my package it look fine. The quality of all the product I’ve ever bought from there was amazing. Also because it’s online it’s easier for me to just put my card information in and just buy it. My overall experience with Amazon was very well. And I would buy from them again

5 years ago

star star star star star

Andrea Wheaton, IL

What would we do without Amazon! I have found such good items on that site and they carry literally everything. The selection is why I shop there. Some of the brands are unknown, so I will often pass on those. And beware, some sellers on amazon don't offer free returns. But overall, they have everything and I will keep buying my staples! the Amazon basics brand is also really good for the money.

5 years ago

star star star star star

Caloway Salt Lake City, UT

You can find anything on Amazon. There are many different vendors so it can make things difficult but also makes it easier to find good clothing options (or whatever you are looking for) for a good price. The hardest thing that I have found is that sizing can be a challenge. Some things run smaller/larger than the listed size so be careful. Returns are easy and the products have reviews that you can read at the bottom that normally tell you if the item runs different to what the size says and if it is a good item overall.

5 years ago

star star star star star_border

Mark Troxel Provo, UT

I really like Amazon. We have purchased several items of clothing, shoes, shirts, children's and women's clothing. There are special features that people can use like wish list. Like a bridal list you can select items that you want and the quantity and as people buy the product for you it keeps track and removes the product once purchased. It is great as our children can create list for our grandchildren and we can purchase those items in time for birthdays and/or holidays and have the item shipped to their door. You have to watch product reviews. If you see too many good reviews, be aware that some companies can pay to keep negative reviews from appearing. Look to more sources than Amazon for realistic reviews. The return policy is fairly liberal, and be aware that on occasions return shipping may not be covered for non-Prime items. Prime items does not mean better. Cost of items may be better locally, so shop around. You are paying for convenience and we have found them to be at least competitive. I use the Amazon Visa which earns reward points and can be used to purchase items. Do not use it for credit as the fees are high and negate any reward point you might gain. Prime Video is a positive but free movies can be somewhat limited and so I don't rely on it as my sole streaming service. Just consider it a bonus for Prime Membership.

5 years ago Edited September 14, 2021

star star star star star

Steve Ashby Portland, OR

I find myself using Amazon more and more lately to purchase clothing, and not just because of the pandemic and being at home. I use it to find things that are difficult to find in retail stores, things I'm not sure where to buy; like flip-flops in the winter. I'm happy with the Amazon Basics brand clothing as well as other brands. Returns when you buy with Prime have gotten really easy with the Amazon store fronts and Kohl's returns. However, my wife had some issues with swimsuits that we found out later were coming from China; she ended up taking a big refund and keeping the suits.

5 years ago Edited September 14, 2021

star star star star star

Wendy Smullin Logan, UT

What else can you say about Amazon, but amazing! From everyday shopping to drop shipping a Christmas gift, Amazon has and does it all. I am always impressed by the options available for everything I search for. The reviews on their site help me feel like I am making informed purchases. Their account security is top notch, resolving any issues I have had.

5 years ago

star star star star star

Scott A. Johnson Orem, UT

Amazon.com has a great variety of products to purchase at reasonable pricing. Their Prime program provides expedited shipping for free or sometimes you can choose no rush shipping and receive a credit for digital (music, video rentals) purchases. It is a good idea to compare prices with other retailers as sometimes the pricing is higher than expected. The extra perks of Prime (videos and music streaming, cloud storage of photos) is a bonus. Customer service is very friendly and helpful.

6 years ago

star star star star star

Kajsa Kirby Denver, CO

I love Amazon, I use it all the time especially being a college student and not having a car on campus. My products always arrive promptly and I love how you can also choose a later date for credit or due to covid they allowed people to select nonemergent. I really appreciate how the reviews for clothing typically include pictures from prior customers so that I always know what I'm ordering. It makes the experience a lot more authentic. I'm obsessed!

6 years ago Edited September 14, 2021

star star star star star

Missy Charleston, IL

I have had a surprisingly positive experience when shopping for clothing on Amazon. I'm not a big shopper so I love shopping for clothes from the comfort of home. I try to buy things with free returns, just in case, but I have had to return only a couple of things when they didn't fit. Most of the time they are just what I expected, arriving quickly and at affordable prices. I'm a fan!

6 years ago

star star star star star

Dianna Carter Bowling Green, IN

I have not has any issues with Amazon. The website is user friendly. The credit card is very easy to use. I got my business off the ground and going using Amazon. Awesome company. The customer service dept. and the sales dept. are customer friendly and ready to serve their customers to make your experience with amazon one that you will share with family and friends.

6 years ago

star star star star star

McKinzie Figueroa Provo, UT

I have recently started buying some clothes off of Amazon. Just make sure that you check the reviews for the item that you are looking at. Depending on who the seller is the clothes may run large, small, or right on. Every time I have watched what other people have said I have been able to get clothes the right size and have not been disappointed yet.

7 years ago

star star star star star

Hannah Pleasant Grove, UT

I'm a new mom, and Amazon has probably been one of my top-five most favorite inventions of all time. As Prime members we get free two-day shipping and it is THE BEST. I love the abundance of reviews and the intuitive layout of the site. The no-questions-asked free returns policy on top of all that makes it just so dang easy for me to give my money to Amazon.

8 years ago

star star star star star

Kelsey Provo, UT

Amazon is one of my all-time favorite companies. Their selection of products is unbelievable. Their Prime membership opportunity gives you free two-day shipping, which is a very good investment if you do a lot of online shopping like I do. Amazon's customer service is the best customer service department I have ever worked with, and they are always eager and willing to replace anything that gets lost. Their returns are easy to manage. I love everything about this company.

8 years ago

star star star star star

Alicia Roddin Sandy, UT

I buy clothing from Amazon frequently. I like that many of their clothing items come with free Prime shipping and free returns. I typically do not buy clothing online from other websites if I know that I will not be able to return it for free. I also like that you can find such a variety of prices and styles on Amazon. You can look through their bestsellers list to see what clothing items have been popular recently. I love that Amazon has such a great review system that is easy to look through on their website and pictures users have uploaded of themselves wearing clothing really helps to make decisions.

7 years ago

star star star star star

Wendy Shaw New Haven, CT

So many terrific deals, brand names, trending fashion options to choose from. I found tons of clothing products that I got free shipping. Fast delivery. Amazing customer services. Easy to shop for my whole family . Found something for everybody.

4 years ago

star star star star star

shirell West Haven, CT

I made sure i had ordered the right size when it arrived on time i was pleased and they have so much to choose from espcecially the different styles that you wouldnt really find in just one store you would have to drive around n search , but i all i have to do isssss search witg my fingers n eyes lol very very pleased

4 years ago

star star star star star_border

Mario Martin Montgomery, TX

I really just started online clothing shopping with Amazon less than a year ago and I really wasn't a big fan of online shopping before. I was invited to an "out-of-town" event before the holidays and couldn't find what I needed for the event. I reluctantly went online to Amazon, not only did I find exactly what I wanted, the quality, selection and prices were excellent, and was able to have my clothes delivered timely too. I'm a big fan of Amazon clothing now and that could turn into a problem financially later lol

4 years ago

star star star star star

L Hill Chicago, IL

I like how fair and honest Amazon is with their customers about returns, damaged goods or disputes. They have gone above and beyond on several purchases I was displeased with which I appreciated. Totally love how hassle free Amazon tries to make things like that.

4 years ago

star star star star star

Marci Randall Sandy, UT

I use Amazon to order clothes all the time because I love the convenience of sending them back if they don’t fit. The clothes that I have ordered have all been quality and I have kept most everything I have purchased, or exchanged for different sizes

4 years ago

star star star star star

Sirrah Harris CA

I get all my products from here. The good thing is that it is very convenient to just order everything from Amazon. The bad is that the stuff I order doesn't always come on time and sometimes the products that are displayed on the site are not in stock.

4 years ago

star star star star star

Laurel Dalton Salt Lake City, UT

Amazon is the perfect place to buy clothing, especially during the pandemic! This company makes shipping fast and affordable, not to mention how easy it is to find the correct size of clothes based on thousands of reviews left by other customers. Upon the chance you need to return your order, Amazon makes it easier than ever to receive money back.

4 years ago

star star star star star

Connor Smith Palm City, FL

Our family are Prime holders with Amazon. I love shopping on Amazon, the fact that they have everything you need and you can order it and have it the next day is amazing for me and my family. I love how easy it is to return something also if it does not work out also. I will be a Prime customer for years to come.

4 years ago

star star star star star

Lyn Okemos, MI

Overall, I have had a very good experience with Amazon. Their shipping is quick with good tracking and they make it easy to return an item if it is not satisfactory. The quality of items is as expected from their description on their site. I have ordered many times and plan to continue.

4 years ago

star star star star star

Michelle Crane Glendale, AZ

My favorite thing about purchasing clothing from Amazon is that if the clothing doesn't fit or it isn't the fabric or color as expected it can be easily returned. I can always find trendy things for a fraction of the cost on amazon!

4 years ago

star star star star star

Flora Canal Winchester, OH

Best best best online shopping company ever. I order almost everything on Amazon. It’s great to have multiple options when shopping. Prices are affordable and it’s meant for everyone. I get reminders in my email on items that might be of interest .

4 years ago

star star star star star

Noa Ranoa Vista, CA

The ultimate online shopping market. I'm now buying and receiving within 12 hours for some product. The return process is easy and it really makes going out to buy hard when you can click your fingers and just have it delivered.

4 years ago

star star star star star

G Anniston, AL

I love amazon,it has everything u need from the comfort of your home the prices are competitive and many times they are cheaper.The only problem I have faced is receiving inferior product from vendors selling under the amazon name .READ BEFORE U BUY

4 years ago

star star star star star

Michelle Anne Enero

I bought several items from Amazon and I was always pleased with my orders. They always arrive at the estimated time range of arrival. The customer service is also great because they go above and beyond to assist with any issues I come across.

4 years ago

star star star star star

Rafet Afnan Mymensingh, 34

Amazon clothing is a blessing for online shopping! Mostly I prefer shopping for my wife from Amazon. They always provide some unique designs that no one ever imagine before! Lastly, I bought a floral dress a bikini set for my wife and she was just mesmerized seeing it. Delivery was on time and the price is also reasonable.

5 years ago

star star star star star

Yael Lynchburg, VA

I have been buying off amazon for a long time now and think its great. Amazon offers lots of products and fast delivery and have had no problems what's so ever. Great customer service, super fast shipping options, product offerings, its a no brainer go to for shopping!

5 years ago

star star star star star

LeAnn Baytown, TX

I have been using the Amazon influencers on the Amazon site to help guide me in my clothes shopping. I like how the site will also suggest your size based on your previous purchases and reviews from other purchasers. It sure cuts down on the returns.

5 years ago

star star star star star

Toni Montuori

I like everything about AMAZON. The deliver the goods. If you happen to know what you want and you’re size from a previous purchase it’s a snap. Often when I can find a replacement for what I’m looking for at the store I originally purchased it, I can find it on Amazon Clothing!

5 years ago

star star star star star

melrose1989 Carterville, IL

I absolutely LOVE amazon! Not just for clothes, but for literally everything! I have been a Prime member for years now and seriously have yet to be disappointed! Very very fast shipping, even through this crazy pandemic! Very quick customer service responses too. I use amazon for almost everything I purchase!

5 years ago

star star star star star

Jmarsh Macomb, MI

I use Amazon for spontaneous purchase needs as well as the Subscribe and Save program for household essentials. I like that they are typically quick to ship products and that they have customer service reps available 24 hours per day to discuss any damaged goods, etc. Returns are simple and I will continue to shop with them.

5 years ago

star star star star star

CANDICE BAILEY Elkin, NC

We have been with Amazon Prime for over 4 years . I go to Amazon before I go to any other site to see if they are selling the items we need . We know the items will be shipped and arrive in a timely manner and the return policy is quick and easy . I have never had an issue with Amazon not sticking by their products.

5 years ago

star star star star star

Thea T. Elkins Park, PA

We love Amazon. I love all of the choices, customer reviews, return policy, and 2 day shipping. They make shipping from home so convenient. I know that sometimes I'm paying more than I should for some items but I'm also paying for the convenience so I don't mind it.

5 years ago

star star star star star

Judy Bucholtz Bonney Lake, WA

We have used Amazon extensively in the past year, 2020. Most orders arrive in a few days, or they will let me know if it will be later. They are quick to fix a problem. Returns are a breeze with Amazon Prime. I hardly have to leave the house for shopping. :)

5 years ago

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

facebook Facebook twitter Twitter youtube YouTube instagram Instagram LinkedIn TikTok
Logo

© 2026 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information