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Sprint

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4.1

Overall Score

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Edward Brandt Plano, TX

Reaching them by phone is a problem. In store is the best way to go.

8 years ago

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Steven Berck

The 10% within Verizon is huge difference in connectivity. There service has poor connectivity or reduced speeds

8 years ago

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Chester V Parrish

Great but could do a better job with their customer service and warranty

8 years ago

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Gregory Holdsworth San Antonio, TX

They have phenomenal customer service and support

8 years ago

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dave Simpsonville, SC

not happy with customer service. I find pricing to be deceptive and unreasonable

8 years ago

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Starlene Cole Liberty, MO

I have never really had any major problems with this company.

8 years ago

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todd brady Circleville, OH

They could give a better rate but don't. Been a customer for over 20 years.

8 years ago

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Brett Thompson

Fair pricing and great customer service.

8 years ago

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Barbara

I do. Not have any complains been with them years, for 19

8 years ago

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Veronica West

Because its great and I love the services

8 years ago

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William

Service is awesome, great products at an affordable price.

8 years ago

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ANDREW D MERRITT Terrell, TX

Generally very good service, customer service is hit and miss.

8 years ago

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James Smith Rockdale, TX

Lousy service area and they ell you something different every time you talk to them. I have been lied to several times by them.

8 years ago

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Louise Scorsone Mechanicville, NY

Great customer service never had a problem

8 years ago

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Kenneth Barnhart

I been with them for a few years I never had a promble and great price

8 years ago

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Troy M Sbarra Palm City, FL

Data rates consistently below 2 Mbps. Signal strength less than -110 dB most of the time in an area their map shows best coverage.

8 years ago

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Naevi Staheli

My family plan is great for a big family. The prices are pretty good except for buying the phones.

9 years ago

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wyattpaige Tallahassee, FL

customer service is good, and the data service is better than any other provider i’ve tried

4 years ago

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Tymmekia Miller Birmingham, AL

Terrible customer service, ok service in some areas. When you sign on they offer great deals but it won’t last and then you are hit with additional charges

5 years ago

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Happy Camper Mobile, AL

Great in rural Mississippi area! Works where others don’t!

5 years ago

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Freddie Lambert Mission Viejo, CA

Sprint offers great value for cellular service. Especially their "senior" unlimited plan

5 years ago

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Groovin J Hyde Park, MA

They problem I have with sprint is sometimes I get dropped calls other than that the service is decent

5 years ago Edited September 14, 2021

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Mary Pendleton Winchester, VA

Too expensive by the time phone is leased and you get service bill is over $100 monthly.

5 years ago

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Bosede Ajiboye Hyattsville, MD

Great service! Only had difficulty with unlocking my phone when I travelled out of the country.

6 years ago

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Sks1969 Carlisle, PA

Horrible coverage areas. Unless you’re in your house on Wi-Fi you can forget about it. And even then the service is spotty

6 years ago

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Natasha R. Hamilton San Antonio, TX

They have really good customer service but their coverage in my area is horrendous and unreliable.

6 years ago

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Brandi Wilhoit Fairfax, VA

I had Sprint service back many years ago and the reception was poor. I never had signal. God forbid going somewhere with trees, because you could use your phone 😆.

6 years ago

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Priscilla Arteaga Ontario, CA

Sprint is really just decent. I feel like you get what you pay for and that’s it, don’t expect too much

6 years ago

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Amanda Malega Oklahoma City, OK

The service was not very good a lot of the time. I went to Texas to visit family and was not even able to use my phone because I had no service at all.

6 years ago

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Mike Xavier Rocklin, CA

Very disappointed customer. Been a customer since 1997 & SPRINT did nothing to assist in inferior cell service due to lack of cell towers in my area.

6 years ago

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Sharon Battula Aurora, CO

When I'm experiencing issues or need to discuss options, customer service has always been decent and relatively timely

6 years ago

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Kinord C Tallahassee, FL

Love that you are able to get a cheap iPhone upgrade just for switching

6 years ago

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perscilla Tallahassee, FL

I had a bad experience with Sprint. Whenever I would call customer service they were rude and they kept increasing my phone bill.

6 years ago

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J Connelly Saratoga Springs, UT

Tried Sprint and totally regretted it. They kept raising their prices and the service was no better then other companies!

6 years ago

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Annie Chow Tallahassee, FL

Trash. Calls were constantly dropping and I hardly ever had signal. Always had overages due to the minimum data they allow you to use.

6 years ago

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Lydia Falatea Riverton, UT

Sprint overcharged me and I had to jump through hoops just to get my money back on their mistake. The coverage is not even good and they charge like it is.

6 years ago

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Zabsanti Silverhill, AL

They allow very cheap prices compared to other companies but their services are very slow and very unreliable.

6 years ago

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Jessica Eagle Mountain, UT

Sprints coverage in my area was spotty so I was always missing a lot of calls. The pricing was great though.

6 years ago

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LF South Jordan, UT

Bad network. Dropped calls all the time. Cheap but not worth all the stress of trying to get service

6 years ago

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Lknls Salt Lake City, UT

I haven’t had any major problems. Some areas have better coverage than others but are only minutes apart.

6 years ago

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Kun Hong Bae Poolesville, MD

Good experience overall. Good promotions to provide customer enticement and loyalty.

6 years ago

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Danielle Parry Wylie, TX

Sprint is amazing until you need anything from customer service.Seriously they are awful. Great service. Terrible customer interactions

6 years ago

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Makayla Manus Gulfport, MS

I had Sprint for a couple months and they had okay service, but it wasn't fantastic. There were very iffy areas all over the place where I was at.

6 years ago

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Lindsay Long Beach, MS

I hated having sprint. Service was not great and overpriced for the usage given. We switched providers.

6 years ago

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Cara McAffee Cedar City, UT

Not gonna lie my phones tends to be constantly slow when the other servers and carriers are able to have a good connection.

6 years ago

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Lily South Jordan, UT

Sprint is good. It has good deals for new customers. Prices are also good. I really liked sprint.

6 years ago

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Lauren Kennesaw, GA

Sprint service was good where I lived, but when traveling I had many issues with the service

6 years ago

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Jami Howell Farmington, UT

The price is too high for what I get. They've raised their rates on me several times and the service is spotty.

7 years ago

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bailey jo Orem, UT

Service can some times be spotty but overall it has been a solid company to use.

7 years ago

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Jorden Laird Front Royal, VA

Just like the rest of the big cell carriers, to expensive, not unlimited, and smaller network. Meh.

7 years ago