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Lyft

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5.2

Overall Score

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Luke Swierczynski Troy, MI

Definitely one of the better ride share platforms out there. I feel they're the most competitively priced out there

4 years ago

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George Ballentine Severn, MD

I called “Lyft for a ride to work . When the driver got there I was charged $8.65 before I went anywhere. I DID NOT NEED A RIDE TO WHERE I ALREADY WAS. They don’t seem to care that the route shows I went nowhere! I keep trying to get my money back and I have had no success. BEWARE,,,,This company is not run very well!

5 years ago

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Jamie Virostko Ellicott City, MD

Deleted the app. Drivers are not reliable in Chatlottesville (Choudry specifically). I planned a day ahead. Left us stranded at the airport. Drivers act like they are doing you a favor. No customer service. Could not get help. Took a cab. Was not that much more and was at least reliable.

5 years ago Edited September 14, 2021

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ExpectingService Phoenix, AZ

I booked a ride from Phoenix airport 2 weeks in advance. I sat out in the heat for 40 mins. I never got any feedback. They don't have a call center, they just left me hanging. I finally had to take a taxi. What a disappointing welcome to Phoenix!!

5 years ago

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James Pickard Murfreesboro, TN

Lyft are bottom feeding hacks that cheat their drivers by not providing transparency in their business model. They charge premium rates during peak times and busy locations but they don’t disclose to the driver the amount paid to them by the passenger…instead they pay the driver a base rate that is only 10% to 30% of the total fare.

5 years ago

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Cristine Gonzales Tallahassee, FL

Love lyft. Cheaper than uber. COVID has made wait times a lot longer though so sometimes you gotta go with uber

5 years ago

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Pekeiydra Williams Tallahassee, FL

Lyft is very reliable and safe! I appreciate the precaution they take to ensure the safety of their passengers.

6 years ago

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Katlyn Hockman Houston, TX

They arent as reliable as uber but they have nice drivers and have great prices for their service. Always better than a taxi.

6 years ago

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stevey shumway Midvale, UT

Lyft was great! The drivers that I have had have all been great! Will definitely continue to use their services.

6 years ago

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Ariyanna Pierre-Louis Jacksonville, FL

This car service is substantial. They provide you with enough information and allow you to share your location with others which is great.

6 years ago

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ella touchstone Norcross, GA

it is a great experience for everyone from friends to family. i love traveling and learning about this wonderful thing.

6 years ago

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Jass Tallahassee, FL

I was happy with my Lyft experience because it was cheaper than other car sharing services and I felt safe and welcomed.

6 years ago

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Bernardine Salsman Jordan, MN

Terrible security usage of credit cards. My credit card was stolen and some guy used it to buy 3 - $100.00 Lyft cards by just saying he was an acquaintance of mine. The guy by the name of John used my card with my name on it and Lyft issued him the cards. REALLY! ?

7 years ago

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JOCELYNE SHIROMOTO

So far, excellent drivers and reliable. A little more expensive than Uber but worth it if you get excellent service.

8 years ago

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BEC

I like the number of cars available and the courtesy of the drivers. I also like the less aggressive driving compared to hailing cabs.

8 years ago

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Lavinia Opa-locka, FL

I've had many bad experiences.the latest is that they dropped me off at the wrong address and didn't refund my money and did not respond back after many many emails.im not doing business with them no more.im going to Uber from now on

8 years ago

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Bryan Peterson Herriman, UT

I love the ride share program! Getting a car and being able to share the cost with other riders is great! And unlike a taxi, i love knowing what my cost is before I go.

4 years ago

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Adrian Jenkins Salt Lake City, UT

Always had good experience with lyft no matter what city I am in. Nice drivers and have had very little issues. I prefer them over other companies that do something similar.

4 years ago

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Terrah Anderson Herriman, UT

We used Lyft as we took a mother-daughter trip to San Francisco. It was easy to use and we had a great experience with it!

4 years ago

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Rose Chevelon Tallahassee, FL

I like lyft too especially since its a little cheaper than Uber but the only issue i had with them was money refund and the times I need them they're not there to help.

4 years ago

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Dave_ Layton, UT

Service has been reliable. I’ve always been able to find my ride quickly with ease and have been taken to my destination quickly and safely.

6 years ago

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Kevin Liu Sandy, UT

I love using the Lyft app when I need to travel and plan a ride the night before so it gets there the next day without having to wait

6 years ago

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Myken Salt Lake City, UT

I used Lyft to get me to the airport a few months ago and it was easy to book, convenient and an overall good experience. I would use Lyft again if I needed to.

6 years ago

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Haley Nemmers Boulder, CO

Lyft is a great service and sometimes is cheaper than uber. It's super convenient to have access to this service to get around a new city

6 years ago

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Corey Smith Tallahassee, FL

I used this service a lot during my first two years of college. They were sometimes more reliable and more affordable than Uber

6 years ago

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Phabie Tallahassee, FL

They typically offer great pricing even in surges! Ive been riding with them for over 4 years now and they have good customer service when I have a ride issue.

6 years ago

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Toni Hasson Salem, UT

I have used this service for my daughter and myself, always prompt and the app is great when I’m tracking where my daughter is going!

6 years ago

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jkenny90 , TX

Incredibly reliable transportation when I'm traveling. I love that you can schedule a pick up. App is very user friendly.

6 years ago

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sofia p. Tallahassee, FL

Lift is a great platform. The rides are very convenient and drivers are quick and frequent! I have had many great conversations with friendly and respectful drivers.

6 years ago

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Rhayane Costa Miami, FL

I’ve been a customer for so long! They have amazing and safe drivers. The ride as are always cost effective which is definitely a plus :)

6 years ago

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Azrienne Tallahassee, FL

Lyft has really good prices and i’ve never had a bad Lyft driver. everytime i travel, i use the lyft app because i trust them

6 years ago

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hmarashi Newark, NJ

Lyft has always been the cheaper alternative to other rideshare apps. I’m always getting discount rides and other offers.

6 years ago

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Teagan hickman Seattle, WA

Lyft was has been so easy when we need to have a ride home from places... so convenient and we love talking to the drivers

6 years ago

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MaryAnn Hagblom Salt Lake City, UT

Lyft driver was very friendly and fun to talk to:). Only thing I didn’t like was no word Lyft on the car. Made me nervous at first.

6 years ago

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Benjamin LeBlanc Dallas, TX

I have use Lyft for a few times now and I must say the drivers are consistently not the best but my money has been well spent because I do get from point a to point B on time.

6 years ago

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Halle Rex Riverton, UT

I felt safe driving with our driver. He was kind and did his job well. The business is similar to others and I didn’t see any differences.

6 years ago

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FABIO CAVALCANTI Orem, UT

Lyft for me is basically the same as Uber.. but Uber was the pioneer on this business. I normally use Uber and just go Lyft when no cars are available in the Uber app

6 years ago

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Cim Carver Cheyenne, WY

I use Lyft when I’m traveling for business. I’ve found it’s usually less expensive than Uber and have only had good experiences with their drivers.

6 years ago

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Jen N Jim Brown Salt Lake City, UT

Lyft is a wonderful service! I have yet to have a bad experience the cars are clean safe and comfortable; the drivers are happy and courteous.

6 years ago

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Amy Christian Orem, UT

Love all the codes and promotions they send out. Thank you for keeping it easy to get a ride when traveling! Easy App to use.

6 years ago

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Danielle Parry Wylie, TX

Always enjoy my lyft. I love that there is a luxury vehicle option. Always nice when you need a ride to know that lyft can pick you up!

6 years ago

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Nina Gloster Los Angeles, CA

Very reliable service. Always efficient and good customer service. Offers a lot of different options as it pertains to routes.

6 years ago

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Taylee Warner South Jordan, UT

I also love Lyft. I’ve used it when I travel to different cities and I always have such nice people that drive me around.

6 years ago

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Jane Collins Long Beach, MS

I’ve used Lyft several times in Florida. The drivers were very nice. I could see their pic and vehicle pic before they arrived. I felt very safe.

6 years ago

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Dayjah Fort Lauderdale, FL

Totally recommend this ride sharing app over any other. Very Trustworthy with very reasonable prices. Never have to worry about not having a ride when Lyft is an option.

6 years ago

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Diamond Collins Jacksonville, FL

Lyft is one of the cheapest apps to use to get around. The drivers are always respectful. The app can be slow to update the driver's location.

6 years ago

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Kayla Miami, FL

Lyft provides great deals when you’ve been a customer with them sometime. It really is a great app and most of the driver provide great services.

6 years ago

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Sarah Marfo Tallahassee, FL

Lyft is great for college students. This is the best option to getting to an interview, class, or even home after events. Its easy, safe, and cheaper than other car services.

6 years ago

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Kiara Guerrier Lake Worth, FL

I really enjoy using the company Lyft. It is pretty reliable and has pretty good prices. I would recommend this company to others.

6 years ago

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Claudina Moreau Fort Lauderdale, FL

I have used Lyft multiple times and have not had an issue. The only thing that I would say though is that I wished that their customer service was better.

6 years ago