Name: State Farm Auto Insurance
Rating: 4.3

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sunday toler Matthews, NC

This is a great and reliable company. I know I am protected and they will pay out if need be. I have had my car fixed before and they even provided a rental car.

5 years ago

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Lynnie Burden Jasper, IN

They found me a lower rate then I have been paying! And they lower your rate even more by the way you drive!! And thanks to chad for giving us the details!

5 years ago

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Pazzo Miami Plant City, FL

I lasted with State Farm 6 months. Very expensive (FL). The price of my policy changed 3 times, my monthly payments went up every time, not sure if my agent gave me a price to get me to sign with them or if it is just like that.

5 years ago

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Christian L Dull Wilmington, DE

Take care of claims promptly. Fees are affordable. Agents are friendly. Copays if any are affordable. The work is done by competent people. When they finish the car looks like i just came of the assembly line.

5 years ago

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LarryB Ocean View, DE

The best thing about State Farm is the relationship with the agent and their staff. You are not calling an 800 number, you are calling an agent who is a friend.

5 years ago

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Sd Norman, OK

State farm has been beside me over the past 25 years. Any situation that have come my way state farm was on it and took care of me. Im gonna stick with them for snother 25 years. Thanks state farm

5 years ago

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Paula Shearer Omaha, NE

Twice I have been in accidents with State Farm customers. Once when I was also a customer of theirs. Rather than "charge" the other, at fault, client with the accident, they had each customer use their own deductible. Then they raised my rates. I changed insurance companies. Several years later, I was pulling out of a parking lot when a State Farm client hit a patch of ice and slid into my car. But, when submitted to insurance, State Farm said that because I was pulling out of a parking lot while the other car was on the road, I was at fault. Even though the other driver was speeding and admitted to sliding on the ice. They refused to pay the claim. I'd grind glass with my teeth before having State Farm Auto Insurance.

5 years ago

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Jeff B Littleton, CO

For a traditional insurance company, I was amazed at how much I saved with switching to State Farm. They saved me money and they have EXCELLENT customer service.

5 years ago

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Mike Ashurst, Sr Prattville, AL

Pretty much the best auto insurance carrier in the industry. Very comprehensive. Cost is fair. Their glass claims process was very straightforward and easy.

5 years ago Edited September 14, 2021

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Katie W-V Phoenix, AZ

Expensive and horrible claims service. They use a team approach to handling claims which means you never get the same person and have to repeat information all of the time. They made a lot of mistakes on my last claim with them and it was a constant struggle to get them to pay what they owed for the total loss of my vehicle., and I was their insured. It was unacceptable and I left and went with a different company. They are overpriced as well.

5 years ago

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Kenneth Brooks Madison, AL

It has been an average experience, nothing noteworthy to report, I am surprised i did not receive a discount for driving less during covid, it seems like my overall bill increased during the covid shutdown. I have home and auto (4 cars).

5 years ago

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Shannon Rogers Marion, IN

State Farm has been quite affordable in car and home insurance for our family. We have never had a major claim, but we have had minor ones and they've been great.

5 years ago

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Margie Pettaway Norcross, GA

Would highly recommend state farm who needs car insurance. I love the beacon that you can track your trips and other than that the price is cheaper than other insurance.

5 years ago

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Aarin Walker Greenwood, IN

State farm is priced a little higher than some other insurance companies, but they do deliver on their promises. They have sent roadside assistance more than once and taken care of it every time.

5 years ago

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Amanda Barajas Deltona, FL

State Farm has amazing customer service and product. My auto rates is great and also have life insurance with them. Home rates are a little higher than expected.

5 years ago

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Trinka Ashby Beaverton, OR

I've always been pleased with State Farm Insurance. They have excellent customer service which means I'll always be well taken care of with any of our needs.

5 years ago

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Larry L Nielson Boise, ID

I have been a customer for years. The company rates have been reasonable; the service has been excellent. It is an outstanding company that I trust to take care of my auto and life insurance needs. Larry

5 years ago

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Ninety Expert Tallahassee, FL

When I had my car I used State Farm as my car insurance and it was great! Even though I was a new driver they gave me a great quote compared to the competitors.

5 years ago Edited September 14, 2021

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Dave_ Layton, UT

My wife was in an accident where someone ran into her side. The other vehicle was insured by State Farm. They were quick and easy to deal with and took care of the repairs.

6 years ago

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Shellie Smith Kuna, ID

State Farm has always been my insurance company. I rally appreciate all the work that Ian and his crew put in To make sure we are well taken care of.

6 years ago

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Myken American Fork, UT

We’ve had State Farm insurance for years. The customer service was always exceptional and I felt like I truly mattered in times where we really needed it most.

6 years ago

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Ron Vincent Cheyenne, WY

Have been with State Farm insurance for over 55 years. I have never had a problem with a claim and have always been treated with respect. They are a quality company.

6 years ago

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C. Horne West Jordan, UT

I have been with State Farm forever 30 years. I have the greatest agent available. We have a great relationship. Right now there is no way I would I eoull L d ever change.

6 years ago

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Brett Wilson Saratoga Springs, UT

I’ve been with this company since I received my very first drivers license. Very honest and reliable, anytime I have had or been involved in an accident.

6 years ago

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James Conder Eagle Mountain, UT

Only had State Farm for just over a year and it's been very good. Good communication when my car was in an accident and did all they could to get the situation handled

6 years ago

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Madison Kneiss Long Beach, MS

absolutely awesome. we have been customers for many years. the office we are with treats you like family. it would be hard to make a decision to go somewhere else.

6 years ago

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Shannon B Salt Lake City, UT

I came to State Farm from Farmer's Insurance and they were able to cut my car and home insurance rate by almost half. Could not be more happy with their service and price.

6 years ago

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Tom Gourley Pleasant Grove, UT

When I used State Farm I found their customer service very good. One claim I had with them was dealt with very quickly and to my satisfaction. Their pricing was competitive and they were always friendly and professional when I needed to deal with them.

6 years ago

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Kaydence Bonino Riverton, UT

I was in a car accident and the other car was insured with state farm insurance. We had no problems dealing with them. They were great to work with.

6 years ago

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Cameron Clark Provo, UT

Good customer service and timely help. Very good auto insurance, and although it is a bit more expensive than average, I feel the service is what you are paying for.

7 years ago

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Rory Henrie Pleasant Grove, UT

I have never had State Farm as an insurance company but I am currently dealing with them on an accident. So far they have been very good to work with. We are still in the middle of the situation so we will see how it ends.

7 years ago

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Janalyn Memmott Pleasant Grove, UT

We have been with State Farm for over 30 years. Auto, home, renters, etc. Recently they decided to drop us because of some activity on our account even though several family members are accident and ticket free. They also botched a claim where our vehicle was hit by someone who ran a red light, even though we had witness reports. The claim was divided 50/50 and they said we could sue in civil court but there was nothing they could do. The agent (Darrin L) was off the scene and when we finally tracked him down he was late for our meeting and no help at all. Needless to say, I'm very disappointed and do not recommend them. After 30 years of taking our money, when it came time to pay out they dropped us!!

7 years ago

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Gordon Gibb Pleasant Grove, UT

State Farm has served us well. Easy access by phone or internet, prompt claims settlement. They offer all the necessary coverages and pairing with our home insurance saves us about $160 every six months.

7 years ago

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Jennifer Ogden, UT

Of all the different companies I have had auto insurance through State Farm was the most expensive. My agent was great, customer service was awesome. Price is the only reason for the 3 star review. If you are looking for affordable auto insurance, look elsewhere.

7 years ago

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Steve Anderson Lindon, UT

I was in an accident with someone who had State Farm Insurance. Both the other driver and the police report stated that it was the other driver's fault. State Farm simply stated that they were not going to cover my damage, only their customer's damage. I spoke with a lawyer and he told me that this was how State Farm works. They say that they won't pay on many of their claims under $1,000 to $2,000. If you hire a lawyer, they pay quickly, but it's a huge hassle to get a lawyer and pay for their service. State Farm seems to know that so most people simply give in and take care of the damages themselves. In the meantime, State Farm walks away from the claim paying nothing to the person who is not their customer. I don't know how true that is for everyone, but I knew it was true with me and the lawyer I spoke with backed me up on this. I once had State Farm but will never go back when there are so many other more trustworthy companies to work with.

7 years ago

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Lindsey A Brown Lehi, UT

Although not the least expensive option for Car insurance, State Farm does offer great coverage. I've been a customer for about 14 years and have never had any issues. Great team of knowledgeable reps and quick to respond.

7 years ago

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Melissa Carreno Mesa, AZ

i liked State Farm, they were a little pricey though, I did have a great customer service representative that was available whenever I needed her and provided top notch service.

7 years ago

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ben Iowa City, IA

Never had a problem with any claims. My agent is great. Prices seems in line with other insurances particularly if you have other insurance lines (i.e auto + house).

7 years ago

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Kristen Schow Pleasant Grove, UT

We have State farm insurance and have been with them for almost 20 years! I know they are a little more expensive, but it is worth it! Claims agents are amazing!

7 years ago

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Mary West Jordan, UT

State farm agents are always friendly and happy to help with anything! Claims are processed so quickly and bundling insurance together through them makes it affordable!

7 years ago

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mgillings

When my husband was rear ended we called our State Farm rep to have the car repaired. I was given a list of phone numbers to call and had to run to several different locations to have the car adjusted, then arrange for the repair. I was also responsible to arrange the rental car and pay the shop. Once they got the check I was reimbursed, but it was a HUGE hassle. For what I may every month for full coverage it was not very consumer friendly.

8 years ago

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James Larson Pleasant Grove, UT

We were able to combine our auto insurance with our home insurance, which made it very convenient and better overall rates!

8 years ago Edited September 14, 2021

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Kristiane R Durfey Pleasant Grove, UT

When we first got married my husband had insurance with State Farm but I had it with a different company. We kept it that way until his renewal came up and then ended up switching his to mine because the rates were a little cheaper. They were a good company, we just went with the lower payments.

8 years ago

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Kristin G Pleasant Grove, UT

We have had State Farm insurance for all our children’s cars. There is always someone available and willing to help in the customer service department.

8 years ago

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jordan cummins Gilbert, AZ

I have used state farm on two separate occasions including for my car insurance now. They have always been friendly and provided good service. When i did need help they were available and helpful.

8 years ago

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Bob Conley Crestwood, KY

I liked my agent, but prices frequently increased and, at one point, they stopped writing insurance in my state. To my knowledge, they don't have local claims offices. When big storms hit our area, we were dealing with many people who were not familiar with our state. I found that others were getting better service with a local company.

8 years ago

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Jess Root Gilbert, AZ

The coverage was solid. The one time we had to file a claim, it was processed quickly. We had a great experience with our agent, but it was a bit pricier than other insurances.

8 years ago

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Mary g Lobue Mesa, AZ

State Farm agents are very friendly and seem to always go out of their way to help you when needed with follow up and closer. Service is outstanding!

8 years ago

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Nana Asiata Herriman, UT

State farm is a good auto insurance. My car tire blow out on the free way and called my auto insurance for help. It took about hour half to get help. Service was fast and we didn't have to get out the car to fix the tire.

8 years ago Edited September 14, 2021

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Matthew Pettit Morgan, UT

We have had State Farm insurance on our vehicles and home for many years. They have always been quick to respond and more than fair in their dealings with us.

8 years ago