Name: State Farm Auto Insurance
Rating: 4.3

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AlisaD Salt Lake City, UT

Best teen driving insurance we found when we researched. Also much cheaper not only for our cars, but for our recreational vehicles also. Friendly agents that are always willing to answer questions.

4 years ago

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Brent Thurgood Spanish Fork, UT

I've been with State Farm for over 30 years. My local State Farm agent has always been helpful. Recently I broke down in a remote area and my agent helped figure out the best way to get my vehicle towed to a certified dealer instead of having to pay for expensive repairs at a local repair shop.

4 years ago

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Valerie Peterson Herriman, UT

We had insurance with State Farm for several years but recently changed when we had to add a teenager to our policy. When we were customers of State Farm, we enjoyed the service and found our agent to be easy to work with and helpful when we needed questions answered or services.

4 years ago

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Luke Swierczynski Waterford, MI

Had them for a while on two vehicles. No complaints on the service or coverage received but docking 1 star for them not being competitive or willing to match the provider I ended up leaving them for. Never had to make a claim so no input on that.

4 years ago

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W. Schmidt Olanta, SC

After being with this company for approximately fifteen years, I discontinued their service. They did have the most reasonable auto and life insurance at that time. However, they increased my auto insurance without informing me, debited the increased amount from my account, thereby causing an overdraft in my account. I discontinued their service directly following this issue. Previous to this, I had filed an accident claim against another State Farm insured and State Farm pretty much called my claim bogus and me a liar. I had to fight to get my car repaired.

4 years ago

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Rose Chevelon Tallahassee, FL

I currently have Statefarm auto insurance and i love them. The workers are so nice and helpful. I have roadside assistance and that helps me big time especially when I locked my keys in the car.

4 years ago

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Brandon Berwyn, IL

I have them right now and am pretty happy with them so far. Customer service is helpful and informative. Rates, when I last shopped around, where the cheapest for what I'm getting. This of course considering a reputable insurance company. You can always get cheaper but you get what you pay for.

5 years ago

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Art Reno, NV

In many years of dealing with insurance companies, I have discovered they start you out with a "teaser" rate and constantly increase the premium, even with no claims. If you are on one of those auto pay deals, you might never notice the increases. That happened to me with AAA, and I never signed up for auto pay with anybody again. Then I went to Geico and the same thing happened. Now, with State Farm, it is happening again. New insurance company time!

5 years ago

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Yael Lynchburg, VA

I have had State Farm auto insurance for years in the past and lost their products and services. One of the best customer service teams to work with in the industry, highly recommend to family and friends.

5 years ago Edited September 21, 2021

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David Cape Coral, FL

After being with many insurance companies, I can make a comment about most of them. State Farm has been one of the best. For me, the prices are unbeatable. They respond well to problems and are easy to work with. The product is good and versatile. I have had many companies try to switch me over but no one even comes close to their prices.

5 years ago Edited September 14, 2021

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paul desvignes Atlanta, GA

I've been a customer of State Farms for over 20 years in Metro Atlanta. Every relationship has its highs and lows but for me State Farms has been a "Good Neighbor " from day 1. My agent has been my source of financial stability over the years in helping me tailor my insurance needs to protect my family, properties, vehicles, and investments.

5 years ago

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loren Riverton, UT

My family has only used State Farm, and we have been so impressed. Whenever we need something, we can call and are transferred to a well trained and polite agent. They want to give you what’s best for a great price.

5 years ago

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Autumn Mccard American Canyon, CA

I have been with StateFarm for over a decade and they have always been wonderful! I have never had any issue with them and when it comes to financial hardships they will work with you !!

5 years ago

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GCeres Washington, NC

The agents I've used from State Farm have always been well informed and are extremely friendly. That's pretty much where the good starts and the rip offs begin. Since they exist as most insurance companies do on an employee pay scale of commissions their agents do try to use pressure tactics to get you into plans that are unnecessary. They also do not do price comparisons like Progressive does. As a result I was paying roughly $1,500 EXTRA a year to State Farm for IDENTICAL coverage I later found through Progressive. Their price gouging for coverage that was the same elsewhere at almost 80% cheaper costs make them an untrustworthy company in my opinion.

5 years ago

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Barbara Porter CA

We had State Farm Insurance for our multiple cars and our houses for over 20 years. Loved our insurance agent, Rob R. He was wonderful and treated us like family. Took care of any issues we had quickly and efficiently.

5 years ago

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Sharla Bursey Azle, TX

I have been a customer of State Farm for over 20 years. They are always available when I need them. They take care of my every need . They are always friendly and helpful.

5 years ago

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Alymira S Ford

I like that the are a nationwide company. I have had insurance with them for several years. When my chosen agent retired I have Been unhappy that they have bounced me around and changed my agent 3 or 4 times in the last 2 years. they have always provided excellent service so I have stayed with them. but I haven't really gotten to now my carrier agent in the last 2 years.

5 years ago

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Olivia Russell Georgetown, SC

I had great car insurance and thought it couldn't get any cheaper. The State Farm Agent accepted the challenge and Beat it by $150 a month ( have 5 vehicles, 2 work vehicles, 3 drivers)

5 years ago

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Tim Hinds Santee, CA

I have been with StateFarm since 1980, same agent, Bob L. Service is outstanding. I gave also never had a claim questioned or denied. I have complete trust in this company.

5 years ago

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Candis Hitchcock Denver, CO

I have been with State Farm for 40 years and they are fast and efficient and friendly. They have always stood by me during claims. State Farm continues to keep me in the loop for discounts and will message me.

5 years ago

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Shaye Mora Rock Island, IL

State Farm has been a wonderful company to work with and see grow. I trust State Farm will all of our real estate business. They are very responsive and take care of things quickly.

5 years ago Edited September 14, 2021

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Brian DeVos Boiling Springs, SC

Coverage is very good, but after being a customer for 30 years, they raised our rates and dropped my teenage daughter. She had no claims, but 1 year after accepting her for coverage they went back 15 years on us as parents and penalized her for us having windshield claims and a couple other comprehensive coverage claims that had nothing to do with her. The rates are good but that is because they only want paying clients without claims.

5 years ago

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Beth Torgerud Rochester, MN

I like that if I need to talk to someone in person, they are close by. If I call them, I get an answer right away. I feel like they are never too busy or that I have to wait to be seen/heard.

5 years ago

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Jodianna Tallahassee, FL

I love how much trust I have with state farms auto insurance. My entire family has their auto insurance plan. They can work out different plans that fits you best and make sure you get a great price. I have full coverage.

5 years ago Edited November 2, 2021

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Greg Francis Saratoga Springs, UT

I love my state farm agents. having someone I can call to get personalized service, to help with an accident, or even discuss where I can save more on my car insurance, is very helpful. I feel that I am getting great, competitive rates as well, as I spot check on a periodic bases.

5 years ago

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Kyle Provo, UT

My family has used State Farm for years. The coverage is great but without fail each December they tell us our rates are going up without reason. So we call our local agent and they find out why. And it's always a bogus reason so we keep it low. Thank goodness for local agents!

5 years ago

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CoachTrista Englewood, CO

I have used State Farm insurance for 34 years. State Farm have been great with home or car insurance needs as they have arisen over the years with weather related damage (like a new roof) and car accident repairs.

5 years ago Edited September 14, 2021

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Dayna Riverton, UT

You really can’t beat the service you get from a state farm agent. It cost a little bit more than other insurance companies but having the personalize service of a dedicated agent is amazing.

6 years ago

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bourgdm64 Marrero, LA

Natasha F has been very helpful in getting me the best possible car insurance rate for a new car that I own now and have it financed through State Farm Bank. I also have my homeowners insurance through State Farm.

6 years ago Edited September 14, 2021

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Karen Torino Tallahassee, FL

I have been with state farm since I first got my car. It isn’t nice that they offer student discounts for being a safe driver and a good student. However I wish they had accident forgiveness or didn’t penalize people for an accident that wasn’t their fault.

6 years ago

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FIXITART West Jordan, UT

I feel that their customer service has gone down over the years!! I was a VERY HAPPY AND LOYAL customer. I even changed Agents to see if that was the issue and I had been with my Agent for many years! But the grass was not greener with another agent. In fact it was brown! I tried a3rd and was so extremely disappointed I left and went with another insurance company. I used to feel like State Farm was was like a warm blanket and when I called I ALWAYS was able to speak with my Agent! I didn’t want to talk to a teenager or some other family member they had working for them!! The family members ended up costing us a lot of money . If the agent had got the paperwork on time and then got it to the correct people ( if the agent had the paperwork and had given our information to the wrong person they would have had time to fix the error! What was sad was only 1 Agent spoke to us about losing our business and it’s not your average Bear size policy! And we signed some paperwork&’we were gone ! The other Agents didn’t bother with us just like they did when we were their clients, I guess easy come, easy go! They really need to get back to being people Agents and not so above everyone and return their phone calls! . Check out what Allstate does for their customer’s they reserve 3-4 entire movie theaters and the day before a big movie is going to come out in theaters they allow 2 members or a member said a person who they choose to see the movie the day before everyone else! Plus they have little prizes (water bottles, keychains) (coolers, a bike, even weekend in St. George , T-shirts, ALL WITH THE ALLSTATE LOGO and the AGENT’s name phone number and address, FB , Twitter, website! And his business is growing so fast that he has had to move 3X hire more Agents (who are not family! And he answers his phone because it’s ALWAYS WITH HIM! And when he is finished with a client or having Lunt he returns your call! That is service!

6 years ago

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Msindoni Miami, FL

State Farm Auto Insurance has always been there for me when I need them. One of the features I utilize the most is the road side assistance that will send a tow truck to you free of charge.

6 years ago

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Janan Grange Pleasant Grove, UT

I have currently been a State Farm customer for the last 8 years. They have helped with two car crashes and have been easy to communicate with and have answered all our questions. I appreciate their timeliness in getting back to us when we call.

6 years ago

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mccandless24 Kaysville, UT

I was in a bumper to bumper accident and was very impressed with the agent assigned to my case. I felt his main concern was helping me get the outcome I deserved instead of just passing it off and trying to close the file as fast he could. Very impressed with the service I received.

6 years ago

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Dwhoush ,

I have never had Statefarm insurance but in the buying process of my current insurance it was near the top of my list. The agents were always very knowledgeable and helpful with any questions I may have had.

6 years ago

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Christina Bliss Lehi, UT

I have been with State Farm for over 30 years. I have always received excellent service. Agents are helpful and when we had an accident there were no issues getting everything taken care off.

6 years ago

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Braylyn Linford Saratoga Springs, UT

This is a great company with great costumer service that treat you right! I wish they were a little better or more comparable on price. My experience is that you can find a cheaper price but you won’t be taken care of as well!.

6 years ago

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Windy Payton New Orleans, LA

Had insurance with this company a very long time ago and it was a good experience for me and my family the rates was reasonable priced coverage was great also I really liked this company Thank You for my great experience with your Company 😊

6 years ago

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Kym Stevens Long Beach, MS

I’ve had State Farm insurance for over 15 years. The customer service has always been great. The quick rate of solving a couple claims I’ve had to file on my auto insurance was such a positive.

6 years ago

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Jacob American Fork, UT

State Farm Auto Insurance is great. With awesome deals for students and awesome customer service, you never have to worry about insurance coverage and have easy access to a rep.

6 years ago

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Daphne Brown Riverton, UT

I like my insurance even though they are a little more expensive. They are great about bundling to help get a better deal to compete. I have used their services a couple time with an accident. They are great to work with and I have had them for years.

6 years ago

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Jeremy Brown Riverton, UT

I love the service and the agents over the years of using them. The have a great response and I don't get penalized with good discounts on bundling. But they are still pretty pricey compared to the other insurance companies. But I like them overall.

6 years ago

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Kathryn American Fork, UT

We used State Farm for about a decade, we had a pretty good experience with our agent and were able to apply discounts based on safe driving and school grades for children. Things might have changed, but at the time it was a good experience.

6 years ago

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Brittany Wilkinson Herriman, UT

We've been with Statefarm for 15 plus years. I have total trust in them taking care of our auto, home and life insurance needs. Our agent has always been very helpful . I would highly recommend them.

6 years ago

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Trixie Lindon, UT

Recently we got in a car accident and our insurance took care of everything very well, the situation was already stressful enough and state farm was very patient with our situation.

6 years ago

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Linda Clark Gilbert, AZ

I had State Farm for 30 years without a claim. Not one. Unfortunately my kids had minor fender benders within 18 months and State Farm send me a letter to drop my coverage. Really?

7 years ago

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Amy American Fork, UT

We have used State Farm Auto Insurance for 27 plus years. All of our children have used it as well. It is a great company. They have always been very responsive. We will keep using them.

7 years ago

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Phyllis Hecht Lincoln, CA

I have been with State Farm for years. My agent is great. His name is Jerry D in Rocklin California. I also use him with my mother’s house that is in Santa Clara, California. Highly recommend!

7 years ago

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Paige Baldwin Wellsville, UT

My family and I have been using State Farm for years now. We’ve really liked and never had a problem with them. Their customer service is great and works with you to make sure you’re clear on coverage and pricing.

7 years ago

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Haley Baldwin

I’ve used State Farm for years now. They have good insurance rates and good coverage. I was recently in an accident and they were very helpful getting things figured out. Their customer service is excellent.

7 years ago