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Southwest Airlines

Is This Your Business?
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6.2

Overall Score

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Alain Orem, UT

My family and I love flying with Southwest, the flight attendees are so respectful and the seats a comfortable as well.

7 years ago

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Dasha Directo Provo, UT

I would fly with Southwest more if they had more flights available. Usually I can't find a flight with the right place and time through Southwest.

7 years ago

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Annika Mikkelson American Fork, UT

They always take such good care of us. Southwest reminds me of vacation! And they treat us as such.

7 years ago

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Shauna Craig Pleasant Grove, UT

We have flown Southwest and liked everything except not being able to choose your seats ahead of time.

7 years ago

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Jami Schmieding Mesa, AZ

I love this airline. No cost for carry on bags which is amazing. the drinks and peanuts are a bonus

7 years ago

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Amber Gilbert, AZ

Southwest always seems to have the best pricing for me. The staff is super fun and helpful

7 years ago

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Brooke Jones Gilbert, AZ

I have flown southwest a few times.. the flights have always been on time and the attendants were very nice.

7 years ago

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Louis Osuna Mesa, AZ

Whenever I fly with Southwest, i feel safe. The flight attendants are really nice and they provide you with snacks.

7 years ago

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Lori Pleasant Grove, UT

Southwest Airlines has no organization. Flying is stressful enough and because they don’t assign seats, just zones it makes it allot more stressful than necessary.

7 years ago

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Brady Hanson Orem, UT

I love the free checked luggage that you get from Southwest Airlines. I also enjoy the free drinks.

8 years ago

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Jennifer Greenwood Draper, UT

I’ve been very pleased with them. They are always on schedule and very kind to their customers.

8 years ago

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Don Chambers Lakewood, CA

Good service (or at least the best one can expect today), on time flights, low prices and reasonable friendly staff

8 years ago

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Ron Durfey Pleasant Grove, UT

Price for Southwest is great. But I hate to have to fight for seats. I feel like a lamb being coraled into a plane. Try not to use Southwest when I don't have to.

8 years ago

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Rashida Laumatia Saint George, UT

Always loved flying Southwest. Flying solo or with my kids it’s always been a great experience.

8 years ago

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Tysen Rohner Gilbert, AZ

The airplane was very luxurious and the food was great. Good service and clean bathrooms.

8 years ago

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Bella Houtz South Jordan, UT

Southwest is a great airline that is very comfortable and has great customer service.

8 years ago Edited September 14, 2021

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Bella Houtz South Jordan, UT

I don't like the way they have you get on the plane like cattle. They are on time and friendly & have a lot of flights out of our airport.

8 years ago

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Derek Scoville Pleasant Grove, UT

Great customer service helping our 7"4" basketball player find a seat that he could fit in comfortably!

8 years ago

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Jeffrey Foutz American Fork, UT

The planes have always been late. Their flights were delayed. Plane was clean. Flight attendants were nice, but it was a bad flying experience.

8 years ago

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P. Palmer El Paso, TX

Southwest is very family friendly and I love that they let you change your tickets if you need.

8 years ago

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Sandy Seaside, OR

Pilots have a great sense of humor. Pretty pleased with most of the flights I've been on in the past.

8 years ago

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JennaCoven FL

Southwest Airlines is super efficient and safe!

4 years ago

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Marci Randall Sandy, UT

The flight was good, service was good but I would rather have assigned seating

4 years ago

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Grossarth Family Herriman, UT

Great ticket prices, customer service, and flights.

4 years ago

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Kurt Lucas Olney, MD

Southwest Airlines has the best cancelation policy. Hands down.

5 years ago

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Jack Dean Norcross, GA

The seats were most uncomfortable ones I have ever sat in. The staff was not pleasant either

6 years ago

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TERENCE COURSEN Grove City, PA

friendly employees. great pilots. fantastic flight attendants.

6 years ago

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DP2 Glen Burnie, MD

All good from service to schedules to flight attendants

6 years ago

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Cynthia L Comfort, TX

On time. Seats comfortable. Employees were very nive

6 years ago

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Glenn Wilhite

overall on time, helpful when needed and two bags fly for free

6 years ago

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Celia Simms

Always keeping me up to date on immediate changes.

6 years ago

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Sherman Jackson Akron, OH

Comfortable flight ...great service agents ...reasonable fares

6 years ago

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Dave

Usually On time, always friendly AND no baggage fees.

6 years ago

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Kat

Always Great, great service, employees and staff best.

6 years ago

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Stacy

I Love Southwest. Great ticket prices and Amazing Staff.

6 years ago

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Taylee Warner Riverton, UT

I have flown with Southwest and it was good but it was actually very unorganized.

6 years ago

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Aurora

It's always awesome! The customer service is amazing.

6 years ago

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DAVE

I love the no charge on bags. Rates are reasonable; seats too tight

6 years ago

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Joe

Very easy / each airline terminal allowed transiting security within 15 minutes

6 years ago

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Janine

Southwest has Good prices and convenient flights.

6 years ago

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Howard Gaskill

Planes are packed, very poor location at BWI (from Gates to Baggage Claim). Good priceing.

6 years ago

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Esther Schaming

It's a direct flight for me and the employees seem very nice.

6 years ago

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Diane Kelly

No charge for bags and free WiFi Seats are very roomy

6 years ago

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Ms. K. May

Low prices but very small seats. I like that the don't change for the first two bags.

6 years ago

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Wyzetta Freeman

Always courtesy and polite and everything goes smoothly

6 years ago

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Theresa

Friendly, easy to book, funny staff, good flying options

6 years ago

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John F Flood Dover, DE

They provide a Great S3ervice and Friendly Attitude

7 years ago

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Don Chambers San Jose, CA

On time, on schedule, on budget. Needs an inch or two more legroom

7 years ago

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Lisa Maryville, IL

Rules are in place for a reason but Southwest does not follow their rules. Will never fly southwest again. DO NOT recommend.

7 years ago

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Chris

Easy to buy tickets and no charge for up to two bags

7 years ago