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6.1

Overall Score

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Ken Mate Batavia, IL

I have repeatedly been happy with the service and I routinely recommend this site other people.

7 years ago

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Raul Pearland, TX

Joena today treated me very well and helped solve my problem. Give her an A plus

7 years ago

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Cory Philadelphia, PA

I had an issue purchasing tickets and Lucas was very helpful resolving the issue

7 years ago

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kirk drees West Simsbury, CT

I worked with Joe G. He was great; very professional, cheerful and a pleasure to work with

7 years ago

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Chad Selby Cookeville, TN

Good service and helpful found what I needed quickly would use same person again

7 years ago

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Angie Charlotte, NC

Monique was very helpful. I was able to get seats in a venue I am not familiar with. Thank you,

7 years ago

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Larry Walker Mount Juliet, TN

Mark B was awsome! He was really knowledable,and helpful. You need more customer service like him.

7 years ago

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Kevin Harper Boiling Springs, SC

Nick E was fabulous to work with and helped me out when the app was not working properly

7 years ago

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Bryan North Adams, MA

Was trying to purchase multiple tickets at once. but had to do each transaction separately Via phone.

7 years ago

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Sur Lutherville, MD

Great customer service! Natalia was very helpful to me and helped me complete this purchase!

7 years ago

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John L. Mills Newton, NJ

Kyle T. was very helpful and knowledgeable and sounded like he really enjoys is job.

7 years ago

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John Naperville, IL

Great once went straight to a ticket agent over the phone. On line was frustrating and unsuccessful 😞

7 years ago

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Harold Poindexter Charlotte, NC

Made everything simple the wait wasn’t long even got better price Vivid Seats ROCK!!!!

7 years ago

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Karla Houston, TX

Lucas was awesome. Super helpful and He took time to explain the process and answer my questions.

7 years ago

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Jason Brunswick, OH

Straight forward. Great deal!! Much cheaper than competitors sites. Best tickets at the best prices

7 years ago

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Mike Fort Lauderdale, FL

The app and website were very easy to use and customer service was very helpful.

7 years ago

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Cindy Tullahoma, TN

Kyle was very helpful- no problems whatsoever. Took no time to get the tickets I wanted

7 years ago

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Ann Marie Terry

Dom was very helpful, we had some trouble with my card but he was very patient and helped me get the tickets we wanted.

7 years ago

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Brian Corrigan Chester, VA

Steve H was very helpful as this was my first attempt at purchasing NFL tickets.

7 years ago

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Stephen Neville Holbrook, MA

Natalia was excellent very helpful I would recommend her to my friends thank you for everything

7 years ago

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Justin childress Cincinnati, OH

Service was great he was a nice person he was able too help me I really appreciate that

7 years ago

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Burt Hill Elberta, AL

They sold me the wrong tickets and, when I noticed that they were wrong, I called them back immediately and they refused to make it right. Total fraud and scam. Avoid this ticket broker!!!!

7 years ago

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Connor Small Normal, IL

We had a credit card issue on the website and Connor helped to secure our order.

7 years ago

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Irene watson Pelham, NH

I loved the customer service , very friendly and pleasant experience ! Was very nice and helpful.

7 years ago

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Jessica Clovis, CA

Great customer service. And will continue to use vivid seats to purchase tickets in the future .

7 years ago

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Lori Burkhart Clayton, DE

Justin was a pleasure, he helped me find the best deal for my money,thank you again!! LB

7 years ago

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Tom Ontario, CA

Connor provided outstanding service! Thank you so much for helping me with my concerns

7 years ago

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Ethan Concord, MA

Your fees are excessive and should be illegal. $900 in fees for 2 tickets? Fees should have nothing to do with ticket price since it doesn't cost you more to sell more expensive tickets

7 years ago

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Michelle Hollywood, FL

Tyler was amazing. Helpful and patient and solutions oriented. Great customer service.

7 years ago

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Renee Carson Louisville, KY

Excellent customer services and specifically this representative quick quality service

7 years ago

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Yolanda Anderson Auburn, AL

I appreciate working with someone like Marcus. I ordered my tickets with no problems what so ever.

7 years ago

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michael

connor was very helpful.... he deserves a raise.... short wait time on hold was nice....

7 years ago

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Robin Beverly Hills, CA

Excellent service and clear explanation, friendy associates, efficient execution

7 years ago

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Gary Read

Excellent service from Steve H Would like a map of seating on your ticket website

7 years ago

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Daniel Rauch Boston, MA

Kyle was very helpful and stayed on the phone until the transaction was complete and confirmed

7 years ago

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Don Scherer Schererville, IN

Had a question about using the 10% discount. Alexis went above and beyond to answer my questions.

7 years ago

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Ted van Heemst

Very good service provided , made the transaction simple and easy with a minimum of fuss.

7 years ago

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Cindy Warren Township, NJ

Very knowledgeable. Made seating suggestions for my large party. SUPER pleasant to work with!

7 years ago

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Saul Alexandria, VA

Extremely pleasant. The gentleman that helped me, Mr. J, was very professional.

7 years ago

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Aundrea Gainesville, FL

I am very pleased with vivid seats. I always get my tickets for cheaper when I call.

7 years ago

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Kait Granger, IN

George was very helpful and personal! Helped me purchase tickets for a baseball game!

7 years ago

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Darlene Palm Desert, CA

Monique was extremely helpful to me while purchasing my tickets. Great customer service! Thank you

7 years ago

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hunter Birmingham, AL

tyler was exceptional. helped answer my difficult questions concisely and get my tickets ordered.

7 years ago

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Ang West Dundee, IL

John L was very friendly and listened to my wants and found me a seat for a great price.

7 years ago

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Kim Sullivan, MO

Angel V was so helpful and pleasant. Found tickets in a great location in our price range...thanks!

7 years ago

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Jared Oklahoma City, OK

I called to purchase tickets to the MLB home run derby and it was extremely fast and easy.

7 years ago

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Mark Steele Gladewater, TX

Fast, easy. So far everything is great. Monique was very knowledgeable and helpful 😊.

7 years ago

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Laura Aurora, CO

Evonne was great! Walked me through the process and helped me to purchase tickets !

7 years ago

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Jared Guidroz Opelousas, LA

Alex was super helpful to me with this being my first purchase! Great experience!!!

7 years ago

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Nomi Phoenix, AZ

Sales rep David made my ticket buying very easy and he made sure to answer all of my questions.

7 years ago