Name: Community Tax
Rating: 4.6

star star star star star

Efrain Royse City, TX

I really appreciate Lissette help. She walked me throught the whole process and asked me questions along the way to make sure that I was fully informed.

7 years ago

Reply from Community Tax

Hello Efrain ! How wonderful it is to hear about your experience with us. We think Lissette is wonderful as well! Please do reach out to us again should you need our help during tax season.

Oct. 3rd, 2019

star star_border star_border star_border star_border

Clifford Pedrow Springfield Gardens, NY

I would like to update my review of Community Tax . Community tax was very aggressive when I 1st contracted with them, after a long and arduous & sometime acrimonious dialog with advocates and representatives at Community tax they negotiated a settlement with the IRS. I was not pleased and I expressed my displeasure. They renegotiated a new resolution for me which I accepted, but not the best for me. All I want to say is do your home work get quotes from at least 4 of these Tax resolution companies before you contract with any of them . In closing contact THE IRS 1st to see what they can do for you, They are not the Monsters they are portrayed to be In the advertisements of the tax resolution companies ads

7 years ago

Reply from Community Tax

Mr. Pedrow, it is unfortunate to hear that you are unsatisfied with the services we provided. I saw a note on your file indicating we reimbursed you for the state representation services, We were under the impression that this had addressed your concern and that we had resolved the matter amicably.

Sep. 6th, 2019

star star_border star_border star_border star_border

Kenneth Cannon Phoenix, AZ

Called after hearing the ad on the radio with the expectation that this would be a company that could help me with my back taxes and I filed taxes.. I knew I had not filed in a couple years and needed help doing so.. with a busy life and being a single father of two I figured this would save me time from sitting in an office somewhere.. the lady made it seem like my expectations were correct and they would be filing and investigating everything.. after paying $500 I get a call saying I needed to file my taxes for the past years that we’re not (which I already knew).. the guy then said it was to protect me from the IRS I explained I live in an apartment and don’t own anything, why would I give someone $500 to tell me what I already knew.. completely feel scammed out of hard earn money that I didn’t have to begin with...

7 years ago Edited September 14, 2021

Reply from Community Tax

Hi Kenneth-I was very happy to speak with you today. We are looking to forward to working with you and resolving the situation to your satisfaction. I'm glad we spoke today and look forward to following up with you next week!

Jun. 14th, 2019

star star star star star

Sergio Sotelo San Diego, CA

I fill a lucky person for use community tax the give me a lot of help with my tax problem also help me to stop the colection from my pay check ,thank you community tax.

7 years ago

Reply from Community Tax

Hi Sergio! Thanks for the feedback. We are so glad you had a great experience with a helpful outcome!

Jun. 10th, 2019

star star star star_border star_border

Michael Tucker, GA

Its been a long process with many different agents. But now I feel a bit hopeful because of the person handling my case now. She keeps in touch with me and lets me know what's going on. And for that I'm very thankful. Keep it up Mrs. S..

7 years ago

Reply from Community Tax

Hi, Michael! Thank you for the positive feedback. We are sorry that the process was lengthy. Because much of our work hinges on the responsiveness of the IRS and State taxing authorities, we sometimes have little control over how quickly a case moves. We would like to take a closer look at your case, and see if there is anything we can do to help. Can you please reach out to our Customer Satisfaction team at 773-577-2938? Thank you!

Mar. 15th, 2019

star star star star star_border

Frederick Lamont Collier Cordova, TN

Meghan was very helpful in calming my nerves and assisting me throughout this entire process. My situation was a mess but they ironed it out for me. I feel like a huge weight has been lifted from my shoulders.

7 years ago

Reply from Community Tax

Thank you for the positive feedback, Frederick! We think Meghan is pretty great too, and we'll pass your kind words along to her and your tax team! Please don't hesitate to reach out if you need anything in the future!

Mar. 15th, 2019

star star star star star_border

Tony B. Hallandale, FL

For the most part, I’m satisfied that I made the right decision in selecting CTS to assist with my tax issues, but I believe that they might have become overloaded with new clients.

7 years ago

Reply from Community Tax

Hi Tony, We appreciate the feedback. We are sorry if it seemed like your team was overloaded, and we will address your issues.

Dec. 27th, 2019

star star star star star

Osvaldo A Gutierrez Visalia, CA

community tax helped me with my tax problem with the IRS, they are very professional lawyers, they did a very good job, and I am happy with their work.

7 years ago

Reply from Community Tax

Thank you for the kind words, Osvaldo! We're so happy we could help. We think our staff is pretty great too!

Dec. 27th, 2019

star star star star star

Damion Lewis Homestead, FL

My experience with Mrs Denise Y was very comforting, felt as if I’m definitely in good hands to rectify my situation. Her vibe was soothing and real, what a pleasure.....

8 years ago

Reply from Community Tax

Hi Damion! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us!

Dec. 30th, 2019

star star star star star

Linda A Glancy Chula Vista, CA

Conner did a fabulous job , he explained everything, in detail, a very pleasant individual and I look forward to working with him in the future for all my tax needs.

8 years ago

Reply from Community Tax

Hello Linda! We are very happy to hear you had a great experience with us. We will share your kind review with Conner. We also look forward to working with you on your taxes again soon!

Dec. 31st, 2019

star star star star star

Leslie Jenkins Cicero, IL

Conar was very helpful with my situation my wife told me that they will help because they help her thanks alot looking forward to keep working with you

8 years ago

Reply from Community Tax

Thank you for the kind words, Leslie! We're so happy we could help! We think Conner is great too!

Jan. 24th, 2020

star star star star star_border

CJ Williams Hagerstown, MD

Although I understand that the company is going through some growing pains which at first concerned me, Alan listened to me and addressed my concerns quickly. Since we have just began the process the survey could change.

8 years ago

Reply from Community Tax

Thanks for the feedback, CJ! We are so glad you had a great experience overall. We will use this feedback to help us improve our customer's experience.

Jan. 24th, 2020

star star star star star

trust worthy and transparent Bakersfield, CA

they provided help, information and transparency to the process. Understand my issues and provide suggestions and options that fit my needs and budet. highly recommend

8 years ago

Reply from Community Tax

Thank you for the kind words! We're glad we could help. We hope you'll give us a call again come tax time!

Jan. 15th, 2020

star star_border star_border star_border star_border

John Medlin Townville, SC

All they care about is getting your money. Even breaking the law by trying to make a withdraw from you bank account with your approval. I talked to an agent with Community Tax the beginning of October, 2017. I paid them a $500.00 retainer that day with my Bank debt card. I was contacted about a week later by the same agent. She explained the process they were going to take and the fees for this process. She also gave me a few options of payment. Pay the full amount of $2050.00 or get it paid within 2 weeks. Or pay $2250.00 in installments with 10% interest. I told her I needed a little time to see if I could get the money together. She said to call her back when I made my decision or she would call me back around the first of November, 2017. On October 30th. 2017. I got a call from the agent telling me she had a problem drafting their funds. I never agreed they could draft any more funds from my debt card. So I told here off & let her know they weren't authorized to take the funds from my account and I didn't appreciate the way they were doing business. I also told her if that is the way they do business, I didn't need their services. Then ask for a refund of the retainer. Later that day I received an email letting me know my case was closed and they wouldn't be representing me. Since then I have tried to contact the agent, she won't answer my calls. So I have emailed and ask for a refund several times. Only to get a reply she has referred my request to the cancelation department. Not sure if I will ever get my money back. But I will let this site know if I do. So far I believe they are just trying to scam you out of your money. BTW: wanted to give no stars, but had to give them 1 to submit this review.

8 years ago

Reply from Community Tax

Hi John,
We are so sorry that you were unhappy with your experience. We'd really like the chance to try and turn things around, and see if we can do anything better for you! Please reach out to our Customer Satisfaction team at 773-577-2938. Thank you!

Nov. 1st, 2018

star star star star star

Robert Wheeler

Community tax worked wonders for me. I would recommend them to anyone with tax problems. They know what they are doing and they are very proficient at what they do.

9 years ago

Reply from Community Tax

Hey Robert! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

check_circle

Verified Customer

star star star star star

Maria E Delgado Denver, CO

Because everyone helped when I called and they answered all my concerns

5 years ago

Reply from Community Tax

Maria,
Thank you very much for your rating and review. We are very happy we can assist you with your tax matters.
Community Tax

Sep. 7th, 2021

check_circle

Verified Customer

star star star star star

Gary bernhardt Miami, FL

Constant updates on how the case is going and quick responses to wuestions

5 years ago

Reply from Community Tax

Gary,
Thank you for your review. We strive to have every client feel the way you do!
Thank You again,
Community Tax

Aug. 10th, 2021

check_circle

Verified Customer

star star star star star

Sheila bell Bolingbrook, IL

They wer very professional great communication my case was resolved in no time

5 years ago

Reply from Community Tax

Hi Sheila, thank you for your feedback! Please don't hesitate to reach out for any of your future tax needs.

Jul. 29th, 2021

check_circle

Verified Customer

star star star star star

James Harvey Itasca, IL

Because they handle my case real good they were on top of it

5 years ago

Reply from Community Tax

Hi James, thank you for the feedback! Have a wonderful day.

May. 17th, 2021

check_circle

Verified Customer

star star star star star

Shaqunda Baker

They are excellent tax company , they help me get out of debt with the IRS .

5 years ago

Reply from Community Tax

Hey Shaquanda, thank you for your feedback! We're so glad we could help get you the relief you deserve. Have a wonderful day!

Dec. 17th, 2020

check_circle

Verified Customer

star star star star star

Yader M.

They're really helpful and the people that I have talked they are very polite.

5 years ago

Reply from Community Tax

Hey Yader, thank you for your feedback! We are so happy that we exceeded your expectations. Have a great day!

Dec. 7th, 2020

check_circle

Verified Customer

star star star star star

Sylvester Mansfield, MA

Everything was done promptly. Every time I call, a response is given.

6 years ago

Reply from Community Tax

Hey Sylvester, thanks so much for the feedback! We are thrilled that you were satisfied with our responsiveness. Have a great day!

Sep. 1st, 2020

check_circle

Verified Customer

star star star star star

Elizabeth Zaragoza Soy Paciente De Parkinson

Because in my personal experience they. Domk am excellent job

6 years ago

Reply from Community Tax

Hey Elizabeth, thanks for your feedback! Don't hesitate to reach out to us for your future tax needs.

May. 4th, 2020

check_circle

Verified Customer

star star star star star

Keith Freeman Broadview, IL

They caught me up on my tax problems and kept the IRS off my back!

6 years ago

Reply from Community Tax

Hey Keith! Thanks for your kind feedback! Feel free to reach out in the future if the need should ever arise.

May. 4th, 2020

check_circle

Verified Customer

star star star star star

Client in distress

they helped me after my accident with my pass dye taxes & showed patience

6 years ago

Reply from Community Tax

Hello, thanks for the feedback! We're so glad we could help. Let us know if you need anything in the future!

Apr. 13th, 2020

check_circle

Verified Customer

star star star star star

Leanna White Jacksonville, FL

They made process easy and painless. Helped set up payment schedule with IRS

6 years ago

Reply from Community Tax

Hey Leanna, glad to hear we made the process as easy as possible for you. We'll pass the praise on to our team!

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Christopher Lelupuis

Very knowledgeable on taxes very helpful answering phone calls

6 years ago Edited September 14, 2021

Reply from Community Tax

Hi Christopher, thank you for your kind words! Please don't hesitate to reach out should you need anything in the future.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Richard waite

Always there for me . help me understand everything that they was doing .y

6 years ago

Reply from Community Tax

Hey Richard, thanks for the feedback! We're thrilled you are satisfied with your experience. Please feel free to reach out to us for your future tax needs!

May. 4th, 2020

check_circle

Verified Customer

star star star star star

Wilfred Jamaica, NY

They work with me and help me out, I hope they keep up the good work.

6 years ago

Reply from Community Tax

Hello Wilfred, we're so glad we were able to help you out! Should anything else arise, please do not hesitate to reach out!

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Juan Seguin, TX

Excellent people doing an excellent job. They really know what they're doing.

6 years ago

Reply from Community Tax

Hello Juan! Thank you kindly for posting your review. We will pass along your kind words to the team!

Dec. 20th, 2019

check_circle

Verified Customer

star star star star star

Panthooh Randallstown, MD

They were professional and could always give me a call back in the afternoon.

6 years ago

Reply from Community Tax

Thanks for the kind words, Panthooh! Please reach out if there is anything we can help you with in the future. Happy Holidays!

Dec. 21st, 2019

check_circle

Verified Customer

star star star star star

Nora Hunt Rocks!

Communication was timely , accurate, supportive and they got the job done

6 years ago

Reply from Community Tax

Thanks for your kind review. We will be sure to share it with Nora, we think she is pretty wonderful too! We appreciate you taking the time to post a review.

Dec. 11th, 2019

check_circle

Verified Customer

star star star star star

Art Maywood, CA

took care of my tax needs,stayed intouch throughout the prosses.

6 years ago

Reply from Community Tax

Hi Art! Thank you kindly for taking the time to post about your experience, we really appreciate it ! We hope to hear from you again if you need assistance with your taxes .

Oct. 28th, 2019

check_circle

Verified Customer

star star star star star

Keith wiley

Really attentive to your needs,fast with a resolution. No worries!

7 years ago Edited September 14, 2021

Reply from Community Tax

Thanks for the feedback, Keith! We are so glad you had a great experience and an amazing resolution. Feel free to reach back out to us at tax season!

Oct. 18th, 2019

check_circle

Verified Customer

star star star star star

Anonymous

They established a payment plan with IRS and I owed over $300,000.00

7 years ago

Reply from Community Tax

Hello! We are glad we were able to help out and hope that you reach out to us for any future tax needs.

Oct. 1st, 2019

check_circle

Verified Customer

star star star star star

Anonymous

Professional service from all staff throughout the whole process

7 years ago

Reply from Community Tax

We appreciate you taking the time to post a review. We are very happy to hear about your experience with our team!

Oct. 1st, 2019

check_circle

Verified Customer

star star star star star_border

jose

they have some fails to give 5 stars....o e pro lemon is always I speak with someone different

7 years ago

Reply from Community Tax

We are so sorry that you are not 5 star satisfied. We will do whatever we can to make things right for you! Thank you kindly for taking the time to post a review.

Nov. 20th, 2019

check_circle

Verified Customer

star star star star star

Judie Everett, WA

They were terrific, efficient, thorough, and extremely helpful.

7 years ago

check_circle

Verified Customer

star star star star star

Lily Kovacevic North Little Rock, AR

Their patience as a whole,and the time they take to get things accurate.

7 years ago

Reply from Community Tax

WOW! We appreciate you taking the time to post your review. We also think Lily is one of the best on our team! Hope you don't hesitate to reach out should you need help at tax time.

Sep. 26th, 2019

check_circle

Verified Customer

star star star star star

K.Walters Columbia, MD

Very pleasant to work with as well as extremely helpful with my case

7 years ago

Reply from Community Tax

Hello K. Walters! We thank you kindly for taking the time to post a review. We are happy to hear we were able to help you out. Please reach out to us again if you need our help!

Sep. 27th, 2019

check_circle

Verified Customer

star star star star star

Raul cardiel Placerville, CA

Be cos the help me with. My problem and lower my sets with tithe Irs

7 years ago

Reply from Community Tax

Hi Raul-Thanks for the kind review! We appreciate you taking the time to post.

Sep. 16th, 2019

check_circle

Verified Customer

star star star star star

Ricardo Opa-locka, FL

Excellent services .good staff. They are keep you update with your case

7 years ago

Reply from Community Tax

Hello Ricardo-It's great that you took the time to post a kind review! We appreciate it and hope you will call should you need us again at tax time.

Sep. 16th, 2019

check_circle

Verified Customer

star star star star star

Alan Alpharetta, GA

Very thorough, I am good as they're still working on my package.

7 years ago

Reply from Community Tax

Hello Alan-Thank you kindly for taking the time to post a review. We look forward to getting you into a great resolution and thanks again for the kind words!

Sep. 10th, 2019

check_circle

Verified Customer

star star star star star

Paula Lathrop, CA

They made my life alot less stressful and did what they said

7 years ago

Reply from Community Tax

Hi Paula! We are so glad we could help, and we appreciate the positive feedback. Please do not hesitate to reach out to us for your future tax needs!

Jul. 22nd, 2019

check_circle

Verified Customer

star star star star star

Osmin Echevarria Miami, FL

I have very nice atenci'n and very fast profesional solutions

7 years ago

Reply from Community Tax

Thanks for the kind words, Nancy! We're so glad we could help. We hope you'll give us a call again come tax time!

Jul. 22nd, 2019

check_circle

Verified Customer

star star star star star

Anonymous Palo Alto, CA

Respond on time to all the problem n questions associated with the case

7 years ago

Reply from Community Tax

Thanks for the great review! We appreciate you taking the time to share your experience. Please contact us should you need further assistance!

Jul. 15th, 2019

check_circle

Verified Customer

star star star star star

Patrick Housley Sacramento, CA

Excellent service very courteous& handles situations promptly

7 years ago

Reply from Community Tax

Thanks so much Patrick! We are so glad to help and please don't hesitate to reach out to us for your future tax needs!

Jun. 6th, 2019

check_circle

Verified Customer

star star star star_border star_border

Anonymous Ringgold, VA

They still have not emailed me a letter from the IRS agreement as they said they would for my records.

7 years ago

Reply from Community Tax

Hi! We apologize if there has been any confusion or misunderstanding on your case. We definitely want to help. Can you please reach out to our Customer Satisfaction team at 773-577-2938, or email us at ? We will get back to you right away. Thanks!

May. 23rd, 2019

check_circle

Verified Customer

star star star star star

Mary Vyvyan Florence, WI

Instructions were very informative. Very friendly aassociates.

7 years ago

Reply from Community Tax

Hi Paula! We think our staff is pretty great too. Thanks for the kind words, we really appreciate it.

Jun. 10th, 2019

check_circle

Verified Customer

star star star star star

Ralph Carter

They did everything that they told me that they would in the beginning.

7 years ago

Reply from Community Tax

Hi Ralph! We are so glad we could help! Please don't hesitate to reach out to us for your future tax needs!

Jan. 29th, 2019