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Community Tax

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6.9

Overall Score

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Jeff Bigelow Lawrence, MI

Conner provides the most useful information about the two step plan.

8 years ago

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Reply from Community Tax

Hi Jeff! Thank for taking the time to post a review. We appreciate your kind words!

Dec. 31st, 2019

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Milton spratlin Atlanta, GA

Clear expataion polite on comm.tax service i feel great about moving forward.

8 years ago

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Reply from Community Tax

Hello Milton, thank you kindly for sharing your kind words. We are happy to help and assist with any tax issues!

Dec. 31st, 2019

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Elizabeth Santa Ana, CA

Connor customer service was very helpful, and explained all procedures.

8 years ago

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Reply from Community Tax

Thank you for the kind words, Elizabeth! We're so happy we could help! We think Connor is awesome too!

Jan. 17th, 2020

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Richard Chatta Seattle, WA

The person helping me was fast and clear with what he needed from me

8 years ago

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Reply from Community Tax

Awesome Richard! We love hearing stories like this, and thank you so much for sharing your experience!

Jan. 15th, 2020

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Cheryl Dover, DE

My investigation was done in a timely and efficient manner.

5 years ago

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Reply from Community Tax

Hey Cheryl, thank you so much for your kind words! We are so glad we exceeded your expectations. Have a wonderful day!

Feb. 19th, 2021

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Alyce Lashley Columbus, OH

Vanessa was very nice and knowledgeable.

5 years ago

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Reply from Community Tax

Hey Alyce, thanks so much for the feedback. We are thrilled we exceeded your expectations. have a wonderful day!

Feb. 10th, 2021

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oefourty Lakeland, FL

Solid experience. Saved a few hundred dollars. Thank you

5 years ago Edited September 14, 2021

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Reply from Community Tax

Hi there! Thank you for taking the time to leave us some feedback. We're so glad you had a positive experience with us. Have a great day!

Nov. 18th, 2020

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Dora Ruiz Chicago, IL

They all been so helpful Thank you and they are great people

6 years ago

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Reply from Community Tax

Hey Dora, thanks so much for your kind words! Have a wonderful day!

Oct. 23rd, 2020

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David Bakersfield, CA

Great service cool people very helpful swift work

6 years ago

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Reply from Community Tax

Hey David! We're so happy you had a good experience working with us. Please don't hesitate to reach out in the future should the need arise!

Jul. 31st, 2020

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George Powers

They got my hardship for me,got my old Taxes fixed

6 years ago

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Reply from Community Tax

Hey George! Thanks for the feedback. We're thrilled we were able to be of service! Have a great day.

May. 26th, 2020

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Leonel Mabank, TX

Very good . Thank you Patricia V for your help

6 years ago Edited September 14, 2021

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Reply from Community Tax

Hey Leonel, thanks for the kind words! We'll pass on your compliments to Patricia. Have a great day!

Aug. 11th, 2020

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Rodolfo Hernandez Horn Lake, MS

They are the best guys I ever had to help me whit the irs

6 years ago

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Reply from Community Tax

Thank you for the kind words, Rodolfo! We're so happy we could help. We think our team is really great too. We look forward to assisting you in the future with your taxes should you need us!

Jan. 3rd, 2020

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Bob St Louis, MO

Lorenzo S was a outstanding help! Great service!

7 years ago

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Reply from Community Tax

Thank you for the kind words, Bob! We hope you'll give us a call again at tax time.

Aug. 21st, 2019

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Paul Rakoczy Summerville, SC

Both my tax preparer and John both did an amazing job.

7 years ago

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Reply from Community Tax

Hi Paul-Wow! Thanks for the kind words. We think John and all the members of our tax preparation team are pretty great too. Feel free to reach out next tax season!

Jun. 14th, 2019

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Naziha Hickory Hills, IL

It was ok community tax helping me solve my problem with the IRS

7 years ago

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Reply from Community Tax

Hi Naziha-We are happy to hear we are helping you out and solving your IRS issues. Thanks for your kind words!

Jun. 17th, 2019

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Anne Miller Bentonville, AR

Very helpful with all aspects of our tax problems.

7 years ago

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Reply from Community Tax

Hello Anne, we wish to thank you for your kind review. We are glad our team of professionals were able to help you across the board. We hope to hear from you again should you need assistance!

Oct. 18th, 2019

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Timothy SanteeT Kunkletown, PA

Well just wanted to say coco has been a big help at a tough time for me and my family. She is a great person to work with . And is very helpful.

7 years ago

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Reply from Community Tax

Hi Timothy! We really appreciate your feedback. We are glad that you had a great experience. We would love to get a better look into why you gave one star, and do what we can to make things right. Can you please reach out to our Customer Satisfaction Department at 773-577-2938, or email us at ? Thank you!

Mar. 12th, 2019

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Eddie T Lexington, SC

Coco has been outstanding!! Every step of the way

7 years ago

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Reply from Community Tax

Thank you so much for the positive feedback, Eddie!! We are so glad we could help! Ps: We think Coco is pretty great too!

Jan. 9th, 2019

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Michael Prince Birmingham, AL

Conner did a excellent job on what I needed to be done

7 years ago

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Reply from Community Tax

Thank you for the kind words, Michael! We'll pass them along. We think Conner is pretty great too!

Nov. 23rd, 2018

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Chuck Lawrenceville, GA

Nothing but positive, great service and overall good experience.

7 years ago

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Reply from Community Tax

Thank you for the kind words, Chuck! We're glad we could help. We'll hope you'll give us a call again again come Tax time!

Nov. 5th, 2018

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Barbara M Kelly Hartsville, SC

Monthly fee for monitoring should be less for people on fixed income

7 years ago

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Reply from Community Tax

Hello Barbara, Thanks for taking the time to post a review. We try to be as flexible as possible when it comes to providing our services to clients. Our pricing is very competitive and we strive to keep our services affordable. We are happy to work with you!

Dec. 30th, 2019

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Sagrario Felix delgado Greeley, CO

Great service trying to give the best answer

8 years ago

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Reply from Community Tax

Hello Sagrario! We thank you for taking the time to post a review. Please reach out to us in the future for any help with your taxes!

Dec. 31st, 2019

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Willie Hardwick Evansville, IN

Very knowledgeable and friendly. Very couteous

8 years ago

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Reply from Community Tax

Hello Willie-WOW, we really appreciate you posting your review. We hope you will reach out to us in the future at tax time!

Dec. 31st, 2019

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Alex p Miami, FL

Great made the experience at ease.. Deserves a raise

8 years ago

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Reply from Community Tax

Thanks For Your Kind Words! We Will Share Them With Alex!

Dec. 31st, 2019

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Shelia Dawson

Poor customer service, Deceiver, Lack of Communication

8 years ago

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Reply from Community Tax

Hi Shelia, our Customer Satisfaction team would love to connect with you to discuss the concerns you have with your case, and see what we can do to make things right. Please give us a call at 773-577-2938. Thank you!

Nov. 1st, 2018

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Isom Brown New Orleans, LA

I've been treated with honestly and respect.

5 years ago

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Ananias Elizabeth City, NC

They been very explanatory and doing a good job so far

8 years ago

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Reply from Community Tax

Thank you for the kind words, Ananias ! We're glad we could help. We hope you'll give us a call again come tax time!

Jan. 24th, 2020

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mark

Understanding and wiling to help they work with you

8 years ago

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Reply from Community Tax

Thank you for the positive review Mark. Please don't hesitate to reach out to us for your future tax needs!

Jan. 16th, 2020

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Wanda Brown Tokeland, WA

Rude represenative. Did not hire them but they still e-mail me - please make them stop.

8 years ago

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Reply from Community Tax

Hi Wanda. We are so sorry that you had this experience! This is definitely not indicative of how we do business, and we'd really like to opportunity to turn things around. Please reach out to our Customer Satisfaction Department at 773-577-2938? Thank you!

Nov. 1st, 2018

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CHECK OTHER COMPANIES BEFORE COMMITING Fairfax, VA

failed to communicate -failed many times with constant requests from me

8 years ago

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Reply from Community Tax

Hi There! We're so sorry if something went wrong, or you did not get a call back. Can you please reach out to our Customer Satisfaction team at 773-577-2938 so we can try and make things right? Thank you!

Nov. 1st, 2018

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mike Raymore, MO

It promise to cut your tax bill but it did not do

8 years ago

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Reply from Community Tax

Hi Mike. We're sorry that you a poor experience, and are unhappy with the resolution we reached. We'd really like to re-open your case, take another look, and do whatever we can to help! Please reach out to our Customer Satisfaction Team at 773-577-2938. Thank you!

Nov. 1st, 2018