Name: Community Tax
Rating: 4.6

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Radie Felema Renton, WA

Conner how was hard time my family when call the proscess and setting how the answer to me understand what say so amazing respond resolve my my family problem appreciate all what he did Thanks

8 years ago

Reply from Community Tax

Hi Radie! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 31st, 2019

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Ivelisse Oliveras Camacho

Both Mr. Cesar D and Mr. Jose N did an excellent job in my case, which is why I recommend this great work team for its work system in which it gives confidence to the client and its final product is totally satisfactory.

8 years ago

Reply from Community Tax

Hey ! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out.

Dec. 31st, 2019

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Rudolph Boyd Philadelphia, PA

He was very professional and passionate in helping me and understanding the process. I was very much at ease when he answered all of my concerns.Conner is the best he really helped me.

8 years ago

Reply from Community Tax

Awesome, Rudolph we love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to Connor and the team!

Jan. 17th, 2020

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Alexis viesca Bakersfield, CA

The best people who will provide you the best services.They respond to you effectively and without any doubt they are one of the best when it comes to communicating with their clients

8 years ago

Reply from Community Tax

Hi Alexis ! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 31st, 2019

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Audrey Macfarlane Dallas, TX

I owed a lot of money to the IRS and had a really difficult tax situation, I really didn't know what to do about it or who to go to. Community tax ended up helping me solve my problems and work through the money I owed, I'm really impressed with how they do business.

4 years ago

Reply from Community Tax

Audrey,
Thank you for the great review and rating! We are happy we could assist you!
Community Tax

Jan. 28th, 2022

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Samarra Miller Hialeah, FL

I found this company online and wanted to try them out. The people I dealt with were very helpful, answered any questions and relayed information in a timely manner. I was pleased and thankful they were able to handle my case in a reasonable time.

4 years ago

Reply from Community Tax

Samarra,
Thank you for your rating and review! We are so happy we could assist you.
Thank you again,
Community Tax

Nov. 10th, 2021

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CC

They helped me get my taxes resolved and supported me the whole way through the process.

6 years ago

Reply from Community Tax

Hey CC, thank you for reaching out! We're so glad you felt valued and supported throughout your journey with us. Have a great day!

Sep. 24th, 2020

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Verified Customer

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Johny Gilroy, CA

They did the job and I feel great about having gone with them. I recommend them if you need any help.

6 years ago

Reply from Community Tax

Thank you for your kind words, Johny! We are so glad that you had such a good experience with us that you would recommend us to a friend. Have a great day!

Sep. 1st, 2020

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Verified Customer

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Eddie Millington, TN

They saw to my problems in an efficient time and with good customer service. They are great.

6 years ago

Reply from Community Tax

Hi Eddie, thank you so much for your feedback. We pride ourselves on our excellent client experience — it is always great to hear compliments in that department. Please don't hesitate to reach out for any of your future tax needs!

Sep. 1st, 2020

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Verified Customer

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David

They worked to get my tax down but more importantly, they kept the IRS off my back.

6 years ago

Reply from Community Tax

Hey David, we're so glad we could help! Don't hesitate to reach out in the future should the need arise!

May. 4th, 2020

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Verified Customer

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Chris L

Chris L***** and the team at Community tax always answers my call and helps me resolve my situation.

6 years ago

Reply from Community Tax

Thank you so much for your feedback! We pride ourselves on our thorough communication with our clients throughout the process. Glad to hear you had a positive experience!

Mar. 18th, 2020

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Verified Customer

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Roberto Gonzales, CA

Community Tax is the best. They are very helpful and I feel good about signing up.

6 years ago

Reply from Community Tax

Hi Roberto, thank you so much for sharing your experience with us! We appreciate the positive feedback. Please don't hesitate to reach out with your future tax needs!

Mar. 9th, 2020

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Verified Customer

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Elisa

The service has been wonderful. Honest and quick to respond to my questions and concerns.

6 years ago Edited September 14, 2021

Reply from Community Tax

Hi Elisa! Thanks so much for the kind words! We are so happy that you had a great experience with us. Please don't hesitate to reach out to us for any future tax needs!

Mar. 9th, 2020

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Verified Customer

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J. Anosike

They are deserving of the ratings given to them, based on their dedication to service.

6 years ago Edited September 14, 2021

Reply from Community Tax

Wow, Thank You J. Anosike! We absolutely love hearing stories like this, and thank you so much for sharing your experience. We're so happy we could help, and we will absolutely pass your kind words along to the team! Please don't hesitate to give us a call for any future tax needs. Thank you again!

Jan. 3rd, 2020

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Verified Customer

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Jeffrey Fayetteville, NC

I got toal resolution with my tax problem. Everything was totally satisfactory and what I could afford.

6 years ago

Reply from Community Tax

Hello Jeffrey! How wonderful to hear that you got into an amazing resolution. We offer flexibility when it comes to payment options and happy that you are satisfied with your result!

Dec. 20th, 2019

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Anonymous

Because Community Tax is real good in helping out people who are desperaterly in need of help of solving their problem

7 years ago

Reply from Community Tax

Thanks for the kind review! We appreciate you taking the time to post a review about your experience with us.

Sep. 25th, 2019

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Verified Customer

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Anonymous Bourbon, MO

Excellent company No more worries about the IRS no more worries no more worries.

7 years ago

Reply from Community Tax

We appreciate you posting a review! Feel free to reach out to us in the future.

Sep. 16th, 2019

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Verified Customer

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Djon DARNELL RUSSELL Chandler, AZ

I was referred by a friend to community tax. They have good customer service and it is great.

7 years ago

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Verified Customer

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Elizabel Medina

Bery professional and family peoples, always will find best solution to you problem.

7 years ago

Reply from Community Tax

Hello Elizabel, We are happy to hear you got a great resolution Please feel free to call us next tax season if you need any help!

Jul. 15th, 2019

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Verified Customer

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Carlos Castaneda

Because they took care of my IRS matter the right way with a satisfactory results

7 years ago

Reply from Community Tax

Hi Carlos! We certainly appreciate your wonderful review. We will be sure to share your kind words with Patty. Thanks again, we appreciate you sharing your experience!

Jun. 6th, 2019

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Anonymous

Would have liked them to be more proactive once situation was resolved. but overall good experience

7 years ago

Reply from Community Tax

Thanks kindly for the feedback. We are happy to hear it was an overall good experience that you had.

Jul. 3rd, 2019

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Verified Customer

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Nolan Simon Sedalia, MO

Great support and friendly staff. Everyone i talk to were very friendly and helpful

7 years ago

Reply from Community Tax

Hey Nolan! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

May. 3rd, 2019

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Verified Customer

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john o'bryan Wright City, MO

very helpful and knew how to help me. they were reasuring and took alot of worry away from me

7 years ago

Reply from Community Tax

Hi John-Thanks for your feedback. We are so glad you had a great experience!

Jun. 10th, 2019

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Verified Customer

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Valerie

It was a little bit frustrating because whenever I called, I was never able to get in touch with anyone at all for two weeks.

7 years ago

Reply from Community Tax

Valerie, we are sorry you had some issues with your case. We appreciate you taking the time to share your feedback, it definitely helps us improve! We'd like to see what we can do to help fix this for you. Can you please give us a call at 773-577-2938? Thank you!

Jan. 11th, 2019

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Verified Customer

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Caryn

The customer support was absolutely wonderful and very professional. I'd recommend them to anyone.

7 years ago

Reply from Community Tax

Thank you for the kind words, Caryn! We're glad we could help. We hope you'll give us a call again come tax time!

Dec. 27th, 2019

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PC Springfield, VA

Because I have experience with them. They care me and think about their clience, That why i like community Tax Service.

8 years ago

Reply from Community Tax

Thank you for the positive feedback, PC! We really appreciate it!

Nov. 23rd, 2018

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Verified Customer

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Tracy Smart

Lauren N was awesome to work with, she returned all my calls in a timely matter with answers to questions

8 years ago

Reply from Community Tax

Hi ! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs.

Dec. 31st, 2019

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Verified Customer

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Sandy Winston-Salem, NC

My experience was fantastic, and they kept me updated with the progress they were making.

8 years ago

Reply from Community Tax

Thank you for the kind review Sandy! We're glad we could help. Please don't hesitate to reach out to us for your future tax needs!

Jan. 17th, 2020

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Willie Stewart Chevy Chase, MD

I thought they were going to come through, but they didn't. I received a letter saying that my taxes were paid in full, I called the IRS 3 weeks later and found that I still owe my taxes. I wish I had never signed up.

8 years ago

Reply from Community Tax

Hi Willie,
we are not sure what happened here, but is sounds like there was definitely some confusion or miscommunication, and we are sorry! If you have not already, please reach out to our Customer Satisfaction Team so we can address the concerns you have with how your case ended. You can call 773-577-2938 or email . Thank you!

Nov. 1st, 2018

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Verified Customer

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Brian Dingman Florence, AL

It's not a fast process, it won't happen overnight. You better be prepared to deal with it.

8 years ago

Reply from Community Tax

Hey Brian!! Thanks for the sobering and positive review. We hope you'll give us a call again come tax time!

Jan. 15th, 2020

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Verified Customer

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Renee c

Because they worked with me and all my problems trying to correct years of bad choices

8 years ago

Reply from Community Tax

Thanks for choosing Community Tax Renee! We're so happy we could help.

Jan. 15th, 2020

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Verified Customer

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Mr Garcia and Landman Los Angeles, CA

After their view of my situation, they were upfront and truthful with there actions taken.

9 years ago

Reply from Community Tax

Hey Mr. Garcia and Landman!! Thank you for sharing your experience. Do not hesitate to reach out to us for your future tax needs.

Jan. 14th, 2020

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Verified Customer

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none Boxborough, MA

great job help me with all my needs. very pleasant when i spoke with a representetive.

9 years ago

Reply from Community Tax

Thank you for the kind words! We're so happy we could help. We'll be here if you need us in the future.

Jan. 14th, 2020

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Ms. K. May Beverly Hills, CA

Because they were able to resolve my IRS issue and lowered my bill down to only $100. WOW!!!

9 years ago

Reply from Community Tax

That's major! Thank you for trusting us with your tax issue. Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Verified Customer

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Robert Fairfax, VA

They helped me out of a bad situation. I would recommend them to any that needs tax help.

9 years ago

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Verified Customer

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Theresa Chesapeake, VA

Community tax was able to fix my tax problem. I am pleased with the work that they do.

9 years ago

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Verified Customer

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Keith Patuxent River, MD

They worked with me of clearing my tax debt it wouldn't got done with there help.

9 years ago

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Verified Customer

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David Mahaffey Decatur, AL

It was definitely worth calling them. They were very knowledgeable, and kept us updated.

9 years ago

Reply from Community Tax

Hi David! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Jan. 14th, 2020

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Verified Customer

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Larry Lane Columbia, MD

Their representatives help me out a whole lot, and relieved a lot of stress. It was a good decision.

9 years ago

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Randolph Gregg Charlotte, NC

Demetria W did a fantastic job. She made me feel so comfortable the whole time she worked with me. I appreciate everything y'all did for me and are going to do in the future.

4 years ago

Reply from Community Tax

Randolph,
Thank you for your rating and review! We will pass along your comments to Demetria.
Community Tax

Mar. 30th, 2022

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Kristen San Jose, CA

I thought give them a try , paid the $295, the rep told me if find something different then what I already know give your money back , she set up appointment tell me about the investigation! Never called ! Some other person called ! He was so rude ! Demanded $4000 , tell me same thing I been doing ! Had installment agreement withIRS , I already knew all of this , the lady told me if we find anything else different will refund your money ! Asked for my money back , guy yelled at me said no ! Tell all my friends and family ! Find a different tax solution! They promise one thing say another! He told me you can’t do anything on your own , only they can !telling this too me saying I stayed overtime, want $4000 now ! Didn’t want service anymore! Got mad , yelling at me , never been treated like this ! So unprofessional! Beyond service any kind ! Will spread word of mouth ! The the rep lied to me , never called , waited week , no called me cared help me , only got yelled at on phone !

4 years ago

Reply from Community Tax

Kristen,
We would like to look into the issues you raised and addressed them. We take these issues very seriously. However, we will need more information to do so. Can you please provide us with your case number or your full name so we can locate your file and contact you to discuss everything? We look forward to hearing back from you.
Thank You,
Community Tax

Mar. 29th, 2022

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jimmy crouch Durham, NC

I contacted Community Tax a year ago for help with extremely behind taxes because I had heard that they could help. Community Tax people have had very little contact with me unless I reached out to them. I can’t recall how many representatives I have had to speak to. I was told from the beginning to not contact IRS but to send all and any tax notices to their office and I have done this thoroughly. I was paying $250.00 a month for help but for what? I haven’t had any help. In the amount of time I thought I was being helped in negotiations I wasn’t at all. I sent the most recent IRS letter of intent to levy to the representative India and she said “they typically send letters as scare tactics”. Well, I scared because after just now hanging up with IRS I was informed the a levy will begin on my bank accounts as well as retirement and my home. I am in a worse position now with IRS before I started. No negotiations were made to reduce taxes or lower monthly payments. Evidently $60,000 is owed and a $900.00 a month payment was figured by community tax. What have you done to help me. Also, a month ago I stopped making the $250.00 monthly payment because I was getting no invoice for amount owed to your office or again, anything being done to help. Very disappointed and would not recommend.

4 years ago

Reply from Community Tax

James,
We assure we take these allegations very seriously. We are currently reviewing your case and one of our managers will be reaching out to contact you today.
Thank You,
Community Tax

Feb. 3rd, 2022

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Katrice Alvarez Fitchburg, MA

Salesmans last words after he hung up on me "good luck taking care of your taxes, you won't be able to." Upon the second call back, after the initial $250 down payment where they basically do what any person with time can do for themselves (which is get in touch with the IRS); Chris called 45 minutes late, advised me that he could help me but the payment was 3K. I told him I had just been furloughed. He said that would help me. I said I needed time since he called late and I had a meeting to get to (furlough meeting). He said "well you're in collections so..". Suffice to say I felt pressure to say yes but still asked for a day, we left that call with a "call me back tomorrow to confirm". Suffice to say he did not wait. I emailed and called back as soon as I received the email from an unknown rep with an invoice. I then get the call back from Chris where I ask for my money back and he hung up on me with those words. I am disgusted by this company. I'll be taking this to every forum I can. Unless you have no time, run a small business or rent properties I can't see why you would hand over your money to these people. But beyond that, the decorum and treatment of just recent furloughed single mom during a pandemic is abhorrent. Please do not give these people your money if you have time on your hands. The IRS will work with you. Do not believe the lines these salesman ram down your throat. Once they start with "oh well your in collections" this is a clear sign they just want your money. They would not pressure you as such if they were a company acting in good faith.

5 years ago

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John Covan Cumming, GA

My experience with Daniel U has been excellent. The relief from the IRS has been more than I expected. Without reservation I recommend Daniel U and Community Tax Relief.

5 years ago

Reply from Community Tax

Hey John! Thank you so much for your feedback. We are so glad we exceeded your expectations en route to getting you the relief you deserve. We are lucky to have experts like Dan — we will pass along your compliments to him. Have a great day!

Nov. 24th, 2020

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Daniel Stojanovic Bensenville, IL

Sarah @ Community Tax relief is amazing! I have nothing but good things to say, she saved me with my taxes issues, would highly recommend her services to everyone.

5 years ago

Reply from Community Tax

Hi Daniel! Thank you so much for your kind words. We are so glad we exceeded your expectations. We will be certain to pass your compliments to Sarah; we think she's great too! Have a wonderful day.

Nov. 18th, 2020

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Robert Cintron Senior Burlington, NJ

My experience with community tax was excellent They all worked hard to resolve my problem with the IRS I’m really happy with the results I would highly recommend them

6 years ago

Reply from Community Tax

Hey Robert! We are so glad you had an excellent experience with our team and that you feel strongly enough to recommend our services. We strive to provide the best service possible to our clients; it is always great to hear that we are doing things right. Have a great day!

Aug. 25th, 2020

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Joel zegart ,

So far our experience has been very good. It is a bit premature to be doing this survey as we are awaiting a resolution. With that said the team and more specifically Christine A have been very attentive and professional.

6 years ago

Reply from Community Tax

Hey there, Joel! Thanks so much for your feedback. It's great to hear that you're having an excellent experience with our team so far. Have a great day!

Aug. 6th, 2020

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Tony Atlanta, GA

Excellent service and very committed to the clientele. Daniel is exceptional and gives great service. He is very committed and works fervently. Very pleased with him!

6 years ago

Reply from Community Tax

Hi Tony, we're so glad you had a great experience with our team. We pride ourselves on our client service. We'll be sure to pass the praise on to Daniel — we think he's great too! Please don't hesitate to reach out with your future tax needs. Thanks again!

May. 26th, 2020

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Pamela E Pree Oakland, CA

I am very satisfied with the service. They are keeping me on track to end my tax issues and helping me to ahead of any other problems that might arise.

6 years ago

Reply from Community Tax

Hey Pamela, thank you for the positive feedback! We're so glad we can help give you the peace of mind you deserve. Have a great day!

Apr. 13th, 2020

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blbr Loma Linda, CA

I was assigned to a "senior analyst", Judith R. She had me rush over my tax returns for theist few years. I did that over the phone with her, same day/time as the request. She was very insistent that in then interest of tie, we should schedule an appt the next day, after she showed my docs to the legal team. She never called me or email'd me at our scheduled appt. The next day after she missed our appt, I called to speak to her manager. The manager "was in a mtg, but would contact me in 48 hrs." I asked repeatedly for the managers name and that I would be happy to call back to speak to the manager. But they said it is their protocol the manager has to reach out to me within 48 hours. This is a scam! They want my money but they can't even keep one appointment? And they didn't even have the courtesy to let me know they were going to stand me up, either before or after.I asked repeatedly for the managers name and that I would be happy to call back to speak to the manager. But they said it is their protocol the manager has to reach out to me within 48 hours. This is a scam! They want my money but they can't even keep one appointment? And they didn't even have the courtesy to let me know they were going to stand me up, either before or after.

6 years ago

Reply from Community Tax

Brenda, we are so sorry that you had a negative experience. We would really like to talk to you and do whatever we can to make things right. Please reach out to our Customer Satisfaction team directly at 773-577-2938. Thank you!

Dec. 10th, 2019