Name: Community Tax
Rating: 4.6

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Verified Customer

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Mary

I am very satisfied with them and I'm glad they helped me with my situation and I enjoyed the experience with them.

7 years ago

Reply from Community Tax

Thank you kindly, Mary for taking the time to post a review.

Dec. 27th, 2019

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Verified Customer

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Doreene Lutherville, MD

I was very happy with the people that I worked with. He worked very hard on my case and came to a satisfactory conclusion.

8 years ago

Reply from Community Tax

Hi Doreene!! We love hearing stories like this, and thank you so much for sharing your experience! We're so happy we could help, and we will absolutely pass your kind words along to the team!

Jan. 24th, 2020

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Verified Customer

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James

It was a very good experience working with Community Tax. They got me the best deal that I think I could have got.

8 years ago

Reply from Community Tax

Hi James! We're so glad we could help. Fell free to reach out to us during tax season for your future needs!!

Jan. 17th, 2020

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Verified Customer

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David Broadview, IL

The updates were good but there's room for improvement. My overall experience with my tax debt consultant was simple and straightforward.

8 years ago

Reply from Community Tax

Hi David, we're sorry that you’re your experience did not match your expectations. We will use this feedback to help us improve our customer's experience.

Jan. 16th, 2020

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Verified Customer

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Angel Ochoa

They always pay attention to my case, and help me with whatever I need. I feel good with the results and everything.

8 years ago

Reply from Community Tax

Thank you for the kind words, Angel! We're you had a great experience and resolution with us!

Jan. 15th, 2020

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Verified Customer

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Damien Widner

They are nice people and they communicate well. I'm satisfied with what they've done, and overall it was really good.

8 years ago

Reply from Community Tax

Thanks for the feedback, Damien! We are so glad you had a great experience overall. We will use this feedback to help us improve our customer's experience.

Jan. 15th, 2020

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Verified Customer

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Anonymous Flint, MI

they took $8100 to $500 with the IRS. so they helped me out big time. Everyone that was over my case and fought till the enf for me..

9 years ago

Reply from Community Tax

Thank you for trusting Community Tax with your tax issue! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Verified Customer

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Susan Linden, AZ

All though a bit expensive well wot the relief from tax debt. they were very thorough and polite and understanding.

9 years ago

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Kenneth Shelby Robbins, IL

I was very pleased on what the they did. Customer service was really good, and I saved money as well.

9 years ago

Reply from Community Tax

Hey Kenneth! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Yahya Shabazz Knoxville, TN

I feel like I'm pleased about choosing Community Tax Survey. They kept me updated throughout the process, and the people I spoke with were real good.

9 years ago

Reply from Community Tax

Hey Yahya! We're so glad we could help. Thank you for the kind words, we really appreciate them! Should you need anything in the future, please don't hesitate to reach back out!

Jan. 14th, 2020

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Verified Customer

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Walter Hillman Brockton, MA

It was a very good decision on my behalf. They were reasonable, pretty decent, and more than helpful to me.

9 years ago

Reply from Community Tax

Thanks for the feedback, Walter! We are so glad you had a great experience. Feel free to reach back out to us this tax season!

Jan. 14th, 2020

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D Webster Washington, DC

What can I say about Demetrius W? What a class act! Completely made this experience easy. She thoroughly explained the entire process and the plan to resolving my issues. I would highly recommend her to everyone.

4 years ago

Reply from Community Tax

Mr. Webster,
Thank you for your review and rating! We will be sure to pass along your comments to Demetria!

Thank You Again,
Community Tax

Nov. 5th, 2021

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Greg Harbaugh Dallas, TX

I was very sceptical at first but Community Tax exceeded my expectations. I am very pleased with the outcome of doing business with these people. Would definitely do business again. Thank you Community Tax.

5 years ago

Reply from Community Tax

Greg,
Thank you for your rating and review. We strive to exceed every client's expectations.
Thank You Again,
Community Tax

Oct. 20th, 2021

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James McClain Lawrenceville, GA

Vanessa V is one of the most knowledgeable professionals I have ever worked with regardless of industry. She is kind, trustworthy, and professional. If your other employees are like Vanessa, you have an elite organization.

5 years ago

Reply from Community Tax

Hey James, thank you for the kind words! Have a wonderful day.

Jul. 7th, 2021

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Judi Wayne, NJ

I was nervous, embarrassed, and very upset about my situation. In speaking with Keith, he put my mind at ease. He was very easy to talk to, didn’t make me feel embarrassed. And was overall 100% helpful.

5 years ago

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Rebecca B Jacksonville, FL

Very upfront with expectations and explaining the process. After shopping around I found they had the lowest cost services and were always looking out for my best interests. Highly recommend!

5 years ago

Reply from Community Tax

Hi Rebecca, thank you for the feedback! We are so glad that we exceeded your expectations. Have a great day!

Apr. 12th, 2021

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Michael England Union City, CA

The experience with Alan S. has been amazing. It honestly feels that we have established a real friendship. To have that kind of support in dealing with tax problems is a huge blessing and truly appreciated.

5 years ago

Reply from Community Tax

Hey Michael, thank you so much for the feedback. We are so glad you had a positive experience with us. Have a wonderful day!

Mar. 3rd, 2021

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Venus Williams ,

Mr.keith was very knowledgeable and made sure i knew step by step what was going to take place and made sure. I understood each step i appreciate those type of people who shows you they care thank you

5 years ago

Reply from Community Tax

Hi Venus, thanks so much for reaching out! We are thrilled we exceeded your expectations. Please don't hesitate to reach out for any of your future tax needs!

Jan. 28th, 2021

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Danny sargent Tulsa, OK

She was very helpful and the fact that she made me feel comfortable to speak about my problems made it that much easier to move forward with her hopefully we have a great ending to this nightmare

5 years ago

Reply from Community Tax

Hey Danny! Thank you so much for the feedback. We are thrilled that you had a highly positive experience working with us so far. Have a wonderful day!

Dec. 1st, 2020

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Terrell Cobb Marcus Hook, PA

Mary Lou is very helpful she is very professional very courteous she listens to your needs and she gets right back to you she sets a excellent example of how you should be with customer service thank you

5 years ago

Reply from Community Tax

Hi Terrell, thanks for the feedback! We think Marilou is wonderful, too. We will pass your praise on to her. Have a great day!

Oct. 27th, 2020

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Redfoxx Novato, CA

Knowledgable, kind, expertise. Community Tax extends a professional team (my team are Peter K. , Daniel F., Ron T., and Ryan B.) to resolve their client's tax matters. Community Tax walks their talk!

6 years ago

Reply from Community Tax

Hey there, thanks so much for your feedback! We will be sure to pass along your praise to our team. Have a great day!

Oct. 23rd, 2020

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Francisco Flores Brooklyn, NY

I am really happy with Community tax. Specialty my thankfully for Elizabel Medina who was very envolved in my case and find the way to help me solve my debt situation. Thank Elizabel .

6 years ago Edited September 14, 2021

Reply from Community Tax

Hey Franciso! We're so glad you had a positive experience with us. Please don't hesitate to reach out with any future tax needs!

Oct. 6th, 2020

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Cathy Pressey New York, NY

I liked how I a was always kept informed on what was going on with my case. Even during this pandemic I received text messages and emails reassuring me that Community Tax was still working toward a resolution of my case.

6 years ago

Reply from Community Tax

Hi Cathy! We're so glad that you are having a good experience with us. Have a great day!

May. 4th, 2020

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Jesus aguero Houston, TX

It was a long process but they kept me in contact and was advise of what was next and gave good advise patrica v call me every two to three week just to let me know if any changes

6 years ago

Reply from Community Tax

Hey, Jesus! Thank you for the great feedback! We really appreciate it. We are so glad you had a great experience. Please don't hesitate to give us a call if you nee anything in the future!

Feb. 26th, 2020

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Jay DeWayne Goswick Snyder, TX

Marilu L and Samuel M were great to work with and they always answered my questions and explained everything to my satisfaction....great customer service and would recommend them to anyone who may need their services.

6 years ago

Reply from Community Tax

Thank you for the kind words, Jay! We're so happy we could help! We think Marilu and Samuel are great too!

Feb. 20th, 2020

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Clint H. Harlowton, MT

Great people to work with, friendly and knowledgeable. Did an amazing job for me, quick and professional. Hope they know how important there work is. Angie, Peter and Jon thank you so much.

6 years ago

Reply from Community Tax

Hi Clint! How wonderful to hear that you got into an amazing resolution. We will pass along your kind words to the team. Thank you very much for taking the time to post about your experience, we really appreciate it!

Nov. 14th, 2019

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Tyrone Florissant, MO

Erica S was my preparer and she was very informative, professional , and she always followed when she told me she would. I was very happy with her representation of Community Tax.

6 years ago

Reply from Community Tax

Thank you for the kind words, Tyrone! We're glad we could help. We hope you'll give us a call again come tax time! Erica is definitely one of the best and we will share your review with her!

Nov. 6th, 2019

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Vincent Johnson Elizabeth City, NC

The customer service this company performed is was great, every step that I was informed would be made was accurate and as I was told. I would definitely recommend this company to others.

7 years ago

Reply from Community Tax

Hi Vincent, thank you kindly for taking the time to post your review. We definitely appreciate that you will be recommending our service to others!

Oct. 2nd, 2019

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Jaren South Jordan, UT

Great experience! Wish my tax return would’ve been a little bit bigger. But that’s my problem not theirs. They did a great job and constantly kept me updated. Thank you community Tax.

7 years ago

Reply from Community Tax

Thanks Jaren! Thanks for the great review and we are more than happy to help out. Feel free to reach out to us again at tax time if you need us!

Sep. 24th, 2019

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Milton Klaus Martinsburg, WV

The service was great from the start, everything was explained to what was to happen. Was kept informed by Daniel as to where they were with the process. Would recommend this company to my friends if they would need help.

7 years ago

Reply from Community Tax

Hello Milton! Thanks for taking the time to post a review. We appreciate the kind words and will definitely pass along your message to Daniel. How wonderful to hear you are recommending us to your friends should they need assistance!

Sep. 4th, 2019

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Bob Sistersville, WV

C. Tax got me a payment I can live with. Your representatives are knowledgeable and friendly. Jordan was particularly helpful. He was a pleasure to work with and he has good grammar! Thank you, merci, ............

7 years ago

Reply from Community Tax

Hi Bob! Thanks so much for your kind review. It's great to know we got you into a great arrangement that works well for you! We will pass along the good service and grammar comment to Jordan. He really is one of the best! Thank you kindly again for taking the time to post a review.

Aug. 27th, 2019

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Mariam Morehead Boring, OR

Chris at Community Tax in Chicago, was amazing, encouraging and helpful at a very scary time in my life. I am very grateful for Chris's kindness and guidance through this process.

7 years ago

Reply from Community Tax

Hello Mariam! It's great to hear you had an amazing experience and thank you very much for posting a review. We know that Chris is great and are glad to hear you agree! Feel free to contact us again should you need any assistance. We will definitely pass along your kind words to Chris!

Aug. 26th, 2019

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Patti Menszak Sellersville, PA

I had multiple people staff I conversed with from the start. I believe each person took my situation as unique and discussed with me realistic options. I’m very satisfied by the prompt info throughout my case

7 years ago

Reply from Community Tax

Thank you for the kind words, Patti! We're so happy we could help you. We really appreciate the positive feedback. Please do reach out should you need any assistance with your taxes in the future!

Aug. 20th, 2019

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Antoinette M Martin Glendale, AZ

I am si pleased with the help that I get from Community Tax! From the professional to the knowledge, care and concern. I appreciate everything you have done for me! Thank you!

7 years ago

Reply from Community Tax

Hello Antoinette! We're glad we could help. We hope to hear from you again should you need our help at tax time!

Aug. 20th, 2019

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Attila Barabas Milwaukee, WI

Thank you community tax services, thank you Daniel F , for the resolution of my tax problem, for the professionalism my vase was handled, I’m a other satisfied customer of yours.

7 years ago

Reply from Community Tax

Thank you for the kind words, Attila! We're glad we could help. We are thrilled to hear we got you into a great resolution! Please don't hesitate to reach out to us again in the future for any help with tax questions!

Jul. 23rd, 2019

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john hofmann Bayonne, NJ

all positive experience with Community Tax. John P has been especially helpful with any concerns or questions I may have. early on received a lot of help from Joe W and Joe M. Still in the process but all going smoothly.

7 years ago

Reply from Community Tax

Hi John! So glad to hear our helpful staff is there for you. Thanks for the kind words, we will pass along this review to them!

Jun. 10th, 2019

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Adolfo Villegas New York, NY

Victor G is awesome. He help me and my wife on a IRS case that I had an issue with. Him and his team was very knowledgeable on their field of work. Thank you Victor G for your help.

7 years ago

Reply from Community Tax

Adolfo-We are so glad we could help. We appreciate the positive feedback and please do not hesitate to reach out for your future tax needs!

Jul. 3rd, 2019

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yahya shabazz Knoxville, TN

I been working with community tax since 2011 the whole time they have been great My taxes went from 105,000 dollars to 500 dollars Nothing but smiles here! Thank You Community Tax

7 years ago

Reply from Community Tax

Hello Yahya! Wow! What a great review. We love going the extra mile to service our clients and we are so glad you had a great experience with us!

Jun. 18th, 2019

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Dewayne parrish Griffith, IN

Christina G and john P. Made my whole experience dealing with the IRS so much easier thank you very much guys I recommend it to anybody check these guys out they will help you get through it thanks again

7 years ago

Reply from Community Tax

Hello Dewayne! Thanks for the recommendation. We strive to make dealing with the IRS easier for all our clients! We look forward to helping you out anytime in the future!

Jun. 14th, 2019

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Derrick Turner Detroit, MI

I can't believe how fast community tax works. And save me thousands of dollars. I would recommend this company if you want to get it right the first time. Thank you so so much great job

7 years ago

Reply from Community Tax

Hi Derrick! Thanks so much for your great review. We are happy to help and hope you reach out should you need us for any help in the future!

Jun. 10th, 2019

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Ron K McDonough, GA

Community Tax is an awesome company. I had major issues with the IRS and they were able to negotiate favorable terms with the IRS. My case agent Daniel F. kept me involved in the process from beginning to end. I would highly recommend Community Tax if you have any tax issues that need to be resolved.

7 years ago

Reply from Community Tax

Hey Ron! Thanks for the great comments about our company and Daniel F. We certainly appreciate the recommendation and hope you reach out to us should you need anything in the future!

Jun. 6th, 2019

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Jeff Roth Grayslake, IL

Helped out quite a bit. Was in tough position but kept in touch. Followed up when needed. Dear with the govt. I r s. Was put on a payment plan. Made sure I had all info I needed. Always kept in touch.

7 years ago

Reply from Community Tax

Hi Jeff! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

May. 3rd, 2019

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YOLANDA MONTIJO Gardena, CA

I was such in a nerve wrecking position I thank Jasmine G for all the questions answered and she made me feel so at ease and calm I would recommend Community Tax To Any One With IRS Tax Problems I give 5 STARS .....

7 years ago

Reply from Community Tax

Thank you for the kind words, Yolanda! We're so happy we could help! We think Jasmine is great too!

May. 3rd, 2019

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William Hamilton Johnson City, TN

I would like to say im very proud of what mr Dan F and community tax did for me and my family to resolve my tax difficulties to have a better life.thank you very much.William Hamilton

7 years ago

Reply from Community Tax

Thank you for the kind words, William! We're so happy we could help! We think Daniel is great too!

May. 3rd, 2019

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Mary Charlotte, NC

We are very satisfied with the attorneys and everyone on our team.They answered our questions and settled our case. We highly recommend them.We thank God for the whole team . Thanks again. Don and Mary

7 years ago

Reply from Community Tax

Hi Mary! We are so glad we could help , and we appreciate the positive feedback! Please don't hesitate to reach out to us for your future tax needs!

Dec. 27th, 2019

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Travis C New York, NY

Community tax has helped me get a handle on my tax issues I called and got a very helpful person that got me set up and got the ball rolling in the process of going through my case I had a few different individuals working on my case some were good some weren’t I didn’t hold that against them they worked for me I know am at a resolution with my state and Christopher is my guy he keeps me informed

7 years ago

Reply from Community Tax

We are so happy we could help, Travis! We're sorry your case may have had a rocky start. We really appreciate your feedback. If there is anything else we can do to help please don't hesitate to reach out to our Customer Satisfaction team at 773-577-2938. Thank you!

Jan. 11th, 2019

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James Kesinger Texas City, TX

I'm very satisfied with the results. Saved slot of money, and able to pay balance at a good amount. Stayed in contact with me, and explained when I was uneasy about something.

7 years ago

Reply from Community Tax

Thank you for the kind words, James! We're glad we could help. We'll hope you'll give us a call again again come Tax time!

Dec. 6th, 2018

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LERMA, JACQUELINE Victorville, CA

The experience with Community Tax is excellent. They are friendly, willing to help you, and they get the job done if you are having problems with the IRS or Franchise Tax Board. I highly recommend Community tax.

7 years ago

Reply from Community Tax

Thanks for the feedback, Jacqueline! We are so glad you had a great experience and an amazing resolution. We will pass your kind words along to your tax team!

Nov. 27th, 2018

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Rogelio L Lowe Walnut Grove, CA

I signed up with you guys because I needed help with my taxes. But I wonder if I made the right decision. I received a letter from the RIS at my place of employment. I called to speak to the person handling my case, i was was transferred to Nate witch turned out to be the wrong person. Nate gave me Ermier #. then call Charlie Hernandez for help. He transferred me to a extension that said that all representative was busy and to leave a massage. I called Charlie back 3 times and he dint answered his phone . I left him a message to return my call, I'm still waiting. I then call Ermier and asked him about my 2017 tax return that I had emailed him 10 days ago. I asked where he was with my case. He opened his file and said that the IRS had not received my filings and that if I wanted he could file it for me tomorrow. So I asked him isn't that what this is all about? You guy's taking the necessary steps to help me with my tax problems? Or is that I need to call for something to happen ? I told him that o received a letter from the IRS with a other of garnishment, he asked me what the letter was sent for and to garnish what? REALLY! He said he would complete my 2017 taxes and that he would forward my concerns to someone I wasn't clear on who he was going to contact. I can't afford for my check to be garnished, I put my trust in you guys to help me out with my tax problems. At this time you guys not giving me a sense of confidence. You sure talked a good game at the beginning. This is not the description I was told. Please help.

7 years ago

Reply from Community Tax

Rogelio, we are so sorry that you had this experience. This is absolutely not the way we do business, and we apologize this happened. We'd like the opportunity to make things right. Our Customer Satisfaction Team will be reaching out to you tomorrow. You can also give us a call at 773-577-2938. Thank you!

Nov. 1st, 2018

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Fatmata Baryoh Hyattsville, MD

The overall experience was great and helpful. The important and explanation was very clear and understanding. The representative is well knowledgeable about the services he was providing.

7 years ago

Reply from Community Tax

Thank you for the kind words, Fatmata! We're so happy we could help! We think our reps are pretty great too. We hope you will give us a call should you need our assistance at tax time!

Dec. 30th, 2019