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ADT Solar Reviews

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7.0

Overall Score

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Charles Richmond, VA

Sun Pro is very professional and they are good and pretty.

4 years ago

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star star star star star_border

Charles R Richard Saint Augustine, FL

I have left several messages no reply.now voice mailbox is full

4 years ago

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star star star star star

Jesika Maddox Rex, GA

They communicated extremely well. Kept me well informed.

4 years ago

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star star star star star

James Cantrell Alto, GA

They or good at what they do an very polite

4 years ago

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star star star star star

No thanks Cantonment, FL

American made products. Professional installation crew.

4 years ago

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star star star star star

Mike McGuire The Colony, TX

Came in did there work finished and left

4 years ago

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Reply from ADT Solar

Hello Mike,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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star star star star star

Greg Mooso Destin, FL

Great team to work with. Everyone was very professional.

4 years ago

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Reply from ADT Solar

Hello Greg,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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John Nixon Lake Mary, FL

There have been many difficulties in getting my system on line and operational

4 years ago

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Reply from ADT Solar

Hello John,
I am sorry to hear we ran into a lot of hurdles with getting your system operational! If there is anything I can do to help you at this time, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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star star star star star

Oscar Vargas Atlanta, LA

They always look out for the best interest of the customer

4 years ago

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Reply from ADT Solar

Hi Oscar,
Thanks for the 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Mark Ledet Houma, LA

Friendly, informative and helpful. Stand by their word.

4 years ago

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Reply from ADT Solar

Hello Mark,
Thank you for the 5 star review and thank you for choosing us as your solar provider. We will be here if you ever need us!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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star star star star star_border

Rebecca B Price Fayetteville, AR

Sunpro was totally on it until the hookup. Then they disappear

4 years ago

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Reply from ADT Solar

Hello Rebecca,
Thank you for the review. I am so happy you chose Sunpro to be your solar provider. If there is anything I can do to help turn your experience into 5 stars, do not hesitate to let me know! I am here and happy to help you long term.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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star star star star star

Manuel Lizano Duluth, GA

They was at schedule time to do installation

4 years ago

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Reply from ADT Solar

Hello Manuel,
Thank you for taking the time to leave feedback. I am so happy you chose Sunpro to be your solar provider. Please do not hesitate to reach out to myself or any of the team if we can ever help with your solar journey!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 21st, 2022

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Raymond Lone Star, TX

The installation was fast and professional.

4 years ago

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Reply from ADT Solar

Hello Raymond,
Thank you for the 5 star review. I am glad you had a very good experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Francisco Pech Landeros Kansas City, KS

The experience was very easy and straight forward

4 years ago

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Reply from ADT Solar

Hi Francisco,
Thank you for sharing your feedback and thank you for choosing Sunpro as your solar provider!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Rafael Colon Houston, TX

Good service and good people also well done

4 years ago

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Reply from ADT Solar

Hi Rafael,
I am so pleased to read that you are happy with your experience! If there is anything we can do to further assist you, please do not hesitate to let us know. We are here and ready to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Janine St Jean Surprise, AZ

They kept me informed all the way though the process

4 years ago

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Reply from ADT Solar

Hi Janine,
Thank you for the 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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star star star star star

Willie and Carol Gist Marion, AR

It was a great and fast experience working with them

4 years ago

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Reply from ADT Solar

Hello Willie and Carol,
I am so glad you chose Sunpro as your solar provider. If you ever need anything, please do not hesitate to give us a call!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Casey Shedd Haslet, TX

took a bit to get system going and functioning with quality REP in TX

4 years ago

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Reply from ADT Solar

Hello Casey,
I am sorry things took longer than expected to get functioning but am pleased you had a good experience with your sales rep! Please reach out if we can ever be of assistance.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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star star star star star

Michael Taylor Phoenix, AZ

Everything went smooth with the process.

4 years ago

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Reply from ADT Solar

Hi Michael,
Thank you for the review. Please do not hesitate to reach out if you ever need anything!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Briggitte Kinney Dallas, TX

Our solar system was installed in October 2021 and our electric bills are 250-300 a month I left several messages no one has returned my call yet!!!

4 years ago

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Reply from ADT Solar

Hello Briggitte,
I am very sorry to hear that your solar system has not started offsetting your electric bill like you were originally anticipated. I have reached out to the leaders on our service team and have asked that they look into this right away for you. We want to ensure that your system is producing exactly as designed. Please expect to hear from us very soon and if I can ever be of additional assistance to you, please do not hesitate to reach out to me directly. I am here and happy to help you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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Soe Moe Than Houston, TX

Did what need to be done and did good job on switching.

4 years ago

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Reply from ADT Solar

Hello Soe,
Thank you for the 5 star review. I am so happy that you are pleased with your Sunpro experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Mar. 1st, 2022

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star star star star star

John Cavazos San Antonio, TX

Superior customer service with fast response time

4 years ago

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Reply from ADT Solar

Hello John,
Thank you for the great review. I am glad to read you are pleased with your experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Terry Hall Denham Springs, LA

Everyone I have had contact with were so accommodating.

4 years ago

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Reply from ADT Solar

Hi Terry,
I am glad you have had a wonderful experience with team Sunpro! Thanks for the review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Thomas Peters Mayflower, AR

Once started the Ob went fast and appears to be producing more than I use

4 years ago

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Reply from ADT Solar

Hi Thomas,
Thank you for the review and for choosing Sunpro to be your solar provider. Please let us know if we can ever do anything to be of your assistance.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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star star star star star

Christie Buzbee Raceland, LA

Great service and always willing to help

4 years ago

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Reply from ADT Solar

Hello Christie,
Thank you for the 5 star review. "Always willing to help" is absolutely the kind of feedback we strive for. I am so glad you are pleased with your experience.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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star star star star star

jeff Gainesville, TX

James Z is attentive, personable and knowledgeable.

4 years ago

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Reply from ADT Solar

Hello Jeff,
Thank you for providing great feedback about your experience with James. I will reach out and make sure he gets the recognition he deserves for your review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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star star star star star

Sylvia Torres El Paso, TX

Great service and no issues with product!

4 years ago

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Reply from ADT Solar

Hello Sylvia,
Thank you for the 5 star review. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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star star star star star

Lela Leach Dardanelle, AR

they take care of things when they say they will

4 years ago

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Reply from ADT Solar

Hello Lela,
Thank you for taking the time to leave us a 5 star review. I am glad we carried through on our word and you had a great experience with us. Please reach out if you ever need anything!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Ed McClure Newcastle, OK

I was kept abreast of every step of the process.

4 years ago

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Reply from ADT Solar

Hello Ed,
Thank you for the very positive review. I am glad the team kept you in the loop and you are happy with your experience!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

Nathan L Simon Searcy, AR

Very professional and customer friendly.

4 years ago

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Reply from ADT Solar

Hello Nathan,
Thanks for the great review! We put in a ton of work to get this kind of feedback. Please don't hesitate to reach out if we can ever be of assistance!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

Don Kelley Lees Summit, MO

They were on time and very professional.

4 years ago

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Reply from ADT Solar

Hello Don,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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Ed McClure Newcastle, OK

I was kept abreast of every step of the process.

4 years ago

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Reply from ADT Solar

Hello Ed,
Thank you for the great review and thank you for allowing us to be your solar provider. Happy solar!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star_border

Karen Robinson Wewoka, OK

Issue with roof installation. No issue with the solar installation

4 years ago

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Reply from ADT Solar

Hi Karen,
I am sorry to hear you are having issues with your roof installation. If there is anything I can do to help please reach out to me directly. I would love to get you help right away!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

michael wilkins Crawfordville, FL

professional, install team was awesome.

4 years ago

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Reply from ADT Solar

Hello Michael,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

chris stratton Arlington, TX

Everything went well, no issues no complaints

4 years ago

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Reply from ADT Solar

Hello Chris,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

Derrick Washington Rosharon, TX

Great customer service and perfect installation

4 years ago

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Reply from ADT Solar

Hello Derrick,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star_border

Keith A. Simon Bourbonnais, IL

had a few things I did not understand right away, but was rectified.

4 years ago

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Reply from ADT Solar

Hi Keith,
I am glad we were able to get things rectified for you! Please do not hesitate to reach out if there is anything that can be done to further assist you.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

Lakota Miller Muskogee, OK

Super informative throughout the entire process

4 years ago

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Reply from ADT Solar

Hello Lakota,
Thank you for the wonderful 5 star review. I am so glad to read that you are pleased with your experience. If you ever need help with your solar system please do not hesitate to reach out directly to myself or any of our team and we will be happy to help. Thank you for choosing Sunpro!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star

Phillip Johnston Troy, TX

They have work around my work schedule. Keep me updated

4 years ago

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Reply from ADT Solar

Hello Phillip,
Thank you for the great review. I know you had a choice when it came to solar providers and I am thankful you ultimately chose Sunpro. We will be here if you ever need anything!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Jan. 28th, 2022

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star star star star star_border

terry skasick Wichita Falls, TX

Well so far everything they have told me up front was the way things have gone.

4 years ago

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Reply from ADT Solar

Hello Terry,
I am glad you are pleased with your experience so far. Thank you so much for the review feedback!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star_border star_border star_border star_border

James Paulsen Purcell, OK

I'm only seeing less than 25% energy independence on my solar production. I had expected much more out of the performance of the equipment.

4 years ago

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Reply from ADT Solar

Hello James,
I am sorry to hear that your system is not producing as you had initially expected. I have alerted leaders from our service team to look into this for you right away! We want to make sure your system is producing as designed and you are getting what you paid for. Please expect to hear from our team very soon!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 22nd, 2021

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star star star star_border star_border

Rhoda M Lapp Stone Mountain, GA

Slow processing, difficult to contact, but helpful and considerate when contact is made.

4 years ago

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Reply from ADT Solar

Hello Rhoda,
I would love to help out and do all I can to turn your experience around as we move forward. Please do not hesitate to reach out to me and let me know what I can do to help!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star_border

Robert Bailey Rowlett, TX

Very professsional contractors. Courteous and knowledgable of the business.

4 years ago

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Reply from ADT Solar

Hello Robert,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star

Douglas Chambers Tucson, AZ

Great communication and have done exactly what they said.

4 years ago

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Reply from ADT Solar

Hello Douglas,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star

David Jensen Katy, TX

Good products, great customer service and transparency

4 years ago

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Reply from ADT Solar

Hello David,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star

Sigrid webb Roswell, NM

Professional, courteous, value my business

4 years ago

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Reply from ADT Solar

Hello Sigrid,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star

Mickey Lees Summit, MO

All of their workers have been professional and friendly.

4 years ago

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Reply from ADT Solar

Hello Mickey,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star

Joseph scannelli Davenport, FL

Service experience and knowledgeable employees

4 years ago

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Reply from ADT Solar

Hello Joseph,
Thank you for the great review and for choosing Sunpro as your solar provider! Myself and the rest of the Sunpro team look forward to servicing your solar system for many years to come. Please do not hesitate to reach out if any questions or concerns come up.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2021

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star star star star star_border

Jennifer Statesville, NC

Installation went Smoothly. We chose SUnPro because of their reputation.

4 years ago

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Reply from ADT Solar

Hello Jennifer,
We are so glad you chose us! Glad to hear the installation went smoothly. Thanks for the review.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Dec. 7th, 2021

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John Hill Colonial Beach, VA

Can not log into system. Last connected to Enphase Aug 9th been told by Sunpro they will get someone to look at it for over a month… HELP

4 years ago

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Reply from ADT Solar

Hello John,
I am sorry to see that you have had issues with monitoring your systems production for so long. I have escalated this within our service department and we will prioritize getting this resolved as quickly as possible for you. Please expect to hear from our team right away.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Nov. 29th, 2021