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ADT Solar Reviews

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7.0

Overall Score

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Arnold Kubesh North Fort Myers, FL

Appreciated the total professionalism and the quantity workmanship

5 years ago

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Reply from ADT Solar

Hello Arnold,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Michael Alan Bass Valdosta, GA

Great service from the sale to the install, to fully engaging the system!

5 years ago

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Reply from ADT Solar

Hello Michael,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Theresa Morris Little Rock, AR

Always responsive to any inquiries I’ve made either sales or technical.

5 years ago

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Reply from ADT Solar

Hi Theresa,
Thank you for taking the time to leave us a review. I am so glad that you choose Sunpro as your solar provider!

Blake Hazelrigg
BHazelrigg@TheProCompanies.com

Apr. 16th, 2021

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Linz Washington, MO

Great product & install crew. Inconsistent customer service managers during the project

5 years ago

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Reply from ADT Solar

Hi Linz,
Thank you for the review. I am sorry to hear you received inconsistent service! I will look into this and ensure our team learns from your feedback. Please don't hesitate to reach out to me directly if there is anything I can do to further assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 16th, 2021

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Tiffanie Taylor Irving, TX

Easy to work with and good product, already seeing a difference in my electric

5 years ago

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Reply from ADT Solar

Hello Tiffanie,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Michelle San Antonio, TX

Fast, professional, knowledgeable, and excellent customer service

5 years ago

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Reply from ADT Solar

Hello Michelle,
Thank you for taking a moment to leave us a 5 star review! I am very glad to hear you are please with your experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly or any of the Sunpro team! Thank you for choosing Sunpro as your solar provider.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Apr. 13th, 2021

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Jimmy Twin City, GA

It's been good so far. There have been no negative. They did a good job. Everything looks and neat.

5 years ago

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Reply from ADT Solar

Hi Jimmy,
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with you experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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William Fort Pierce, FL

It's a good company and it is working good but their bookkeeping department is behind.

5 years ago

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Reply from ADT Solar

Hi William,
Thank you for taking the time to leave a review. I am very glad to hear you are pleased overall with your experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Jerry Milton, FL

The system is reliable and they are awesome and very responsive. It is great.

5 years ago

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Reply from ADT Solar

Hello Jerry,
We work very hard to get feedback that includes words like "reliable" and "very responsive"! Thanks for the feedback. Very glad you are pleased with your experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Carlos Panama City, FL

Good, honest people. It took a while to get started but it looks pretty impressive.

5 years ago

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Reply from ADT Solar

Hi Carlos,
Thank you for taking the time to leave a review. I am very glad to hear you are pleased with you experience. Please do not hesitate to reach out to myself or any of the Sunpro team as we are all happy to help!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Daniel Youngstown, FL

The company is great. The equipment that they put up is doing great too.

5 years ago

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Reply from ADT Solar

Dear Daniel,
Thank you for taking the time to leave us a 5 star review. I am very glad to hear that you have enjoyed your experience with Sunpro! If there is ever anything else we can do to help with your solar experience, please do not hesitate to reach out to myself or any of the Sunpro team! We are all here and eager to assist you.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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Eli Tularosa, NM

They have open communication and top notch equipment. The process has been very quick and professional.

5 years ago

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Reply from ADT Solar

Hi Eli,
Thanks for the review. Looks like you have been pleased with your experience so far. If there is anything I can do to turn this into 5 stars, please do not hesitate to let me know! I am here and happy to help you out.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 25th, 2021

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William. Clemons Florissant, MO

They were quick and efficient. In addition, the work crew were good people.

5 years ago

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Reply from ADT Solar

Hi William,
Thank you for the 5 star review! I am glad to hear that you were pleased with our installation crew.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 8th, 2021

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Brenda Clearwater, FL

Great installation friendly service friendly customer service

5 years ago

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Reply from ADT Solar

Hi Brenda,
I want to thank you for leaving us a 5 star review! I know you had a choice when choosing your solar provider and I am very thankful that you chose Sunpro. If there is ever anything I can do to help with your solar experience, please do not hesitate to let me know.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Roselyn Bomhack San Antonio, TX

We are very pleased with the professional sales and installation.

5 years ago

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Reply from ADT Solar

Hello Roselyn,
I am glad to hear you are pleased with the sales consultation as well as our installation. The Sunpro team believes in our product and we work hard to always leave our customers homes in better shape than we found them. Thank you for giving us your business.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Nancy Redfern-Vance Tallahassee, FL

They were courteous, efficient and explained everything thoroughly.

5 years ago

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Reply from ADT Solar

Hi Nancy,
I want to thank you for leaving us a 5 star review! I know you had a choice when choosing your solar provider and I am very thankful that you chose Sunpro. If there is ever anything I can do to help with your solar experience, please do not hesitate to let me know.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Stewart Watts Saint Charles, MO

Very professional throughout the entire process from sales to installation.

5 years ago

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Reply from ADT Solar

Hello Stewart,
Thank you for the great review. I am very glad to see you are pleased with your experience thus far. I appreciate you choosing Sunpro to help you power your home with the sun. Happy Solar!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Brian Berry Crawfordville, FL

Installers were great as well as my local rep who sold me my system (Jay)

5 years ago

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Reply from ADT Solar

Hi Brian,
Thanks for the perfect review. I will pass this on and make sure Jay gets a shout out!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 22nd, 2021

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Robert Young Hernando, MS

Adaptable with scheduling and well versed in solar energy production.

5 years ago

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Reply from ADT Solar

Hi Robert,
I am glad to hear we were flexible with scheduling and were able to find a time that worked well with your schedule. Thank you so much for choosing Sunpro for your solar needs.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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Rebecca Ortiz Orange Grove, TX

They a great product installed by professional and polite installers.

5 years ago

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Reply from ADT Solar

Hello Rebecca,
It sounds like you are very happy with your experience and that makes me happy too! Thank you for leaving the review. Myself and the rest of the Sunpro team are here if you ever need us. Don't hesitate to give us a ring or email.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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John Fischer Montgomery City, MO

Company has been great from start to finish employees are great

5 years ago

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Reply from ADT Solar

Hi John,
Thank you for the 5 star review. I am very glad to hear you have had a wonderful experience. Myself and the rest of the Sunpro team are here and happy to help if you ever need us.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 16th, 2021

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Sanford Mullet Sarasota, FL

Professional performance in all aspects of installation and maintenance

5 years ago

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Reply from ADT Solar

Hello Sanford,
Thank you for the 5 star review. I am very thankful that you chose Sunpro as your solar provider. Please do not hesitate to reach out if any questions or concerns ever come up.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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Robert Smith Socorro, NM

We have had a 3 experience with SunPro. 3 people made it a easy setup.

5 years ago

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Reply from ADT Solar

Hello Robert,
I am very glad to hear that this project has been easy for you. Thank you for sharing your experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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Tiffany Cannon Conway, AR

The communication can be a lot better. If you say you will return customers call you should do that

5 years ago

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Reply from ADT Solar

Hello Tiffany,
I am glad to hear that the ball was dropped when it comes to communication. Please reach out to me directly and let me know if there is anything I can do to help turn your experience around. My contact info is in my email signature below. We are glad you chose Sunpro and really want to make you happy with your decision as well!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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rufina deleon Fort Stockton, TX

great service easy to get help with concerns friendly kind service

5 years ago

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Reply from ADT Solar

Hi Rufina,
Thank you for choosing Sunpro as your solar provider! It is great to hear that you have had a positive experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Feb. 14th, 2021

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Jame’s Good Lakeland, FL

Awesome product and excellent work preformed and great pricing.

5 years ago

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Reply from ADT Solar

Hello Jame,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Ben Palm Harbor, FL

Office staff not helpful. And not very informed about some. Support for app very helpful after the fact. Elec. installer programmed system wrong.

5 years ago

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Reply from ADT Solar

Hi Ben,
Thank you for the feedback. I am sorry to hear you have had a few some bumps in the road with your solar experience. If there is anything I can do to help as we move forward, please just let me know!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 25th, 2021

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Brian Lovitt Kansas City, MO

Fast, accurate, nice to work with. We have recommended them to many people.

5 years ago

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Reply from ADT Solar

Hello Brian,
I am glad to see you had a 5 star experience. Thank you for telling your friends and family about Sunpro! The referral program is a great thing to take advantage of. Myself and the rest of the Sunpro team are here to help with your solar experience if you ever need us!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Thomas C Roman Oklahoma City, OK

Does good work one they get started and everything works well

5 years ago

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Reply from ADT Solar

Hello Thomas,
I am writing to thank you for the great review! The whole Sunpro team is very thankful for your business. Please do not forget that myself and our whole customer service team are here if you ever need any assistance.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Jason Hess Frisco, TX

Sales team was excellent, installation was conducted quickly and effectively

5 years ago

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Reply from ADT Solar

Hello Jason,
Thank you for the great 5 star review! I am very happy to hear you have had a wonderful experience with Sunpro. I am so glad you chose us to help you power your home with the sun and save some money on your electric bill. If you ever need any assistance throughout your solar journey, please do not hesitate to reach out to myself or any of the Sunpro team!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Fred A Patton Harlingen, TX

Customer Review Video

5 years ago

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Reply from ADT Solar

Hi Fred,
Thank you for the wonderful review. I am glad to see we provided excellent communication during the project. Please let me or the team know if you ever need any assistance with your system. Myself and the rest of the team are here and happy to help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 29th, 2021

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Frank Hull, GA

You have a great salesperson in Joel Cook. I am satisfied with the product, I think it is good.

5 years ago

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Reply from ADT Solar

Hi Frank,
Thanks for the great review and for giving Joel some kudos! I will make sure he gets a shout-out. Joel, myself and the entire Sunpro team are here if you ever need us. Please let me know if there is anything I can do to turn this from a 4 to a 5 star experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 31st, 2021

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Dustin Marshall, AR

They’ve done a great job. All my questions were answered pretty quick.

5 years ago

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Reply from ADT Solar

Hello Dustin,
Thank you for taking the time to leave us some feedback. I am glad to hear we got you speedy responses and provided you with a great experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jan. 19th, 2021

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Steve Boothe

Efficient on time great job finished job when they said they would

5 years ago

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Reply from ADT Solar

Hi Steve,
Glad to hear we set great expectations and were able to deliver on them! Thanks for the review.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 23rd, 2020

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Ashley

Be honest with your customers. I found out the things the salesman told me weren’t exactly true. I never hear back from them. Installation did go fine.

5 years ago

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Roy

I’m happy with SunPro. It’s great. Installation went good.

5 years ago

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Reply from ADT Solar

Hi Roy,
Thanks for the 5 stars! Happy solar.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Dec. 15th, 2020

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Troy Dorman San Antonio, TX

They have a company policy that if there are more than three trees shading the southern exposure of the house they won't install solar. This may be one of the dumbest policies I have every heard of. Solar is great but trees are actually better because they absorb CARBON and offset the heat island effect. Get your act together SunPro.

4 years ago

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Reply from ADT Solar

Hello Troy,
I am sorry to hear you had a poor experience with the design of your system. I would love to work with you in this situation and help ensure you are pleased with the plans for installation. Please reach out to me directly with your property address and I'll look up your account and give you a call. I look forward to helping you out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Apr. 18th, 2022

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Shana Wills

My 74 year old mother got roped into a 25 year contract. My sister and I didn't realize she had put panels on the house in December until January. As of right now, they still aren't active because my mother had a stroke shortly after the first of the year. My sister and I both think she has Dementia, and didn't realize what she was signing. Who would give an elderly woman a 25 year contract?!?! We want them to take the panels off. We aren't sure if my mother will be able to go back home.

4 years ago

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Reply from ADT Solar

Hello Shana,
I am very sorry to hear you have had this frustrating experience. Please reach out to me directly with details like the property address and your contact information. I want to connect with you and see what can be done to help at this time.

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Feb. 15th, 2022

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Donna Mcmahon Naples, FL

My install finished in March 2021. The installation is sloppy and devalues my home. The supports extend beyond the panels. I have called multiple times to have it fixed. Sometimes I got a reply and promise to fix but no action. So I was forced to start payments. After I signed the activation agreement FPL said I could activate my service. The electrical box they installed inside my house has two switches. One does nothing. It is not working. This big conglomerate company will probably need to be sued. Next time i need a contractor I will look locally.

5 years ago

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Reply from ADT Solar

Hello Donna,
I am very sorry to hear you have had a poor experience with our team. I have raised your concerns to our service department and expect to work toward getting a solution in place that you are pleased with very soon. Please do not hesitate to reach out to me directly if there is anything else I can do to further assist you. Thanks!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 5th, 2021

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JerryA Edmond, OK

Sad to say, but I had to go with a different company AFTER my system was installed. Very unprofessional installation, not to mention I was lied to about the system that I was sold. When I asked what was going to be done about these issues, I was told to “Figure it out”. Since then I have gone with a local company and have had much better results.

5 years ago

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Reply from ADT Solar

Hello Jerry,
I am very sorry to hear that things did not go as planned. If there is anything I can do to help turn your experience around, please do not hesitate to reach out to me directly. I am here and happy to help.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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Michele Erbrick Jupiter, FL

Shiloh was extremely knowledgeable about solar power and was able to answer all of our questions. She was a pleasure to work with.

5 years ago

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Reply from ADT Solar

Hi Michele,
Thank you for leaving Shiloh an incredible 5 star review. I will pass your feedback on to her manager to ensure she receives the recognition she deserves.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Jun. 7th, 2021

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James Doyle Scottsdale, AZ

Shiloh was great at helping me work through all the details of solar and what would be best for my situation. She has been so helpful!

5 years ago

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Reply from ADT Solar

Hello James,
Thanks for leaving Shiloh the amazing feedback. I will make sure she gets recognition for her efforts.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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James Gray III Dallas, TX

I just dealt with Shiloh Q. on a Sunpro Solar green solution for my energy usage. Great experience. She was charming and knowledgeable.

5 years ago

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Reply from ADT Solar

Hi James,
Thanks for leaving Shiloh a 5 star review. She takes a ton of pride in the experience she provides her customer. I will make sure she gets recognition for her efforts here.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

May. 20th, 2021

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Lester Harvey ,

Kassidy G. was awesome. She was extremely knowledgeable and showed a lot of patience for my situation. She represents the company very well.

5 years ago

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Reply from ADT Solar

Hi Lester,
Thanks for giving Kassidy a huge shout out! I will pass your feedback on and ensure she gets the recognize she deserves. She consistently works hard to deliver her customers an amazing experience!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 12th, 2021

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Hollie L. Sugar Land, TX

Representative is knowledgeable about solar panel and how it works for a residential home. Very attentive and customer orientated.

5 years ago

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Reply from ADT Solar

Hi Hollie,
Thank you for the 5 star review. I am very glad to hear you were about to learn from our representative and enjoyed your consultation!

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Mar. 12th, 2021

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Sylvia Flynn Savannah, GA

Jacob G was totally up front with me and didn't try to sell me something that would not be effective. A++ No negatives

5 years ago

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Reply from ADT Solar

Hi Syliva,
Thank you for taking a moment to leave feedback on your experience with Jacob! He is a solar veteran and really knows his stuff. We are glad to hear you had a positive experience.

Blake Hazelrigg
Senior Manager
BHazelrigg@TheProCompanies.com

Nov. 12th, 2020

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Dale Becker Crestview, FL

SunPro made going solar very easy. They handled everything for us from the electric company, permits, and HOA guidelines. the application process was simple and the financing is very affordable

5 years ago

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Reply from ADT Solar

Hello Dale,
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!

Blake Hazelrigg
Director of Client Advocacy
BHazelrigg@TheProCompanies.com

Oct. 12th, 2021

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star star star star star

Tommy Daniels

The workers were professional and united in the job.

4 years ago

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star star star star star

Peter Wright

efficiency, good communications,good work nethic,

4 years ago

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star star star star star

Berndt von Hassler

very good advises, great products, great experience

4 years ago