SunPower: Read 2,843 User Reviews From Real Homeowners

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Michael Nisser Bakersfield, CA

From the time we signed on the dotted line to the installation, everything ran so smoothly. The salesman was the best and still continues to check up on us.

9 years ago

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Michael Figoff Long Beach, CA

They sold me a 58 panel system that was to generate more than 30,000kw per year to offset prior years usage by 100%. After 11 month of service the system has produced 19,595kw. Further, prior to initiating the contract I advised SUNPOWER that I have a steel roof and if walked on it would distort the stamped steel shingle. They assured my family they had experience with this type of roof and it would be OK. My roof is completely destroyed and they have admitted to that fact. They now are stalling to fix same. I suggest you consider other sources for your solar panel needs.

9 years ago

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Paul Freely East Northport, NY

This was one of three companies I looked at and it was the manufacture and online monitering that sold me. Never been happier.

9 years ago

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dennis weikel San Francisco, CA

My system was installed in 2008. Have not had any issues. Monthly bills are $5 per month so the system will easily pay for itself.

9 years ago

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Rich Christie Pomona, CA

Purchased several months ago. Installed when promised, follow up excellent, functioning as promised and expected. No regrets.

9 years ago

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Terry Snyder Los Angeles, CA

Leased a system from these liars almost two years ago. Claimed maintenance (i.e. cleaning panels that get dirty and are inefficient) was part of deal. After much run around and supervisors in meetings and "I don't knows," the bottom line is: DO NOT DEAL WITH THESE PEOPLE. STOP. Unless you want to be disappointed, frustrated and not get your money's worth, you'll run if they contact you. How can I mke this any clearer? For the next 18 years, I am stuck with a bunch of crooks!

10 years ago

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Sueand Howard Nielsen Alpine, CA

No customer services we have a bill from SDG&E for $619.64! I called and called talked to someone twice overseas could not help I then get a call from SA of A to call Dstin st ? About getting our money back to pay SDG&E I tell him twice and he askes again Enought I say good by and hang up My sweet wife calls back with leasing information Now what? Bottom line don't by in to this Solar business with this company or any Solar company it a ripp ofg

10 years ago

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Verified Customer

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Jozeanne Bakersfield, CA

It went well. The sunpower pannels are efficient.

4 years ago

Reply from SunPower

We appreciate you sharing, Jozeanne. Thank you for helping us change the way our world is powered!

Apr. 20th, 2022

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Verified Customer

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EVA

You guy are the best,the best solar on the market

4 years ago

Reply from SunPower

We are thrilled to have earned your endorsement! Here at SunPower, we stand behind our product and customer service. Thank you so much for this glowing recommendation and for helping us change how our world is powered!

Apr. 14th, 2022

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Verified Customer

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Coleen Peters

knowledgeable, professional and courteous

4 years ago

Reply from SunPower

We are so pleased you experienced knowledgeable, professional, and courteous service. Don't hesitate to reach out in the future with any questions or concerns. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Apr. 7th, 2022

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Verified Customer

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Mark Fikry

Best Performance. Very smooth installation

4 years ago

Reply from SunPower

We are so glad that you experienced a smooth installation. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Donald Poole, Jr.

Excellent product with commensurate customer service!

4 years ago

Reply from SunPower

We sincerely appreciate the feedback, Donald. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Dan Guerrero

Timely , good communication , delivered as promised

4 years ago

Reply from SunPower

It is great to read your satisfaction with the product and service, Dan. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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L.A. Jones

Sunpower has good friendly customer service

4 years ago

Reply from SunPower

We appreciate you sharing your experience! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Apr. 7th, 2022

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Verified Customer

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Ed

Excellent experience with SUNPOWER representative

4 years ago

Reply from SunPower

We sincerely appreciate the feedback. It's wonderful to read that you had a positive experience. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Apr. 7th, 2022

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Verified Customer

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Al

Best customer service and quality panels

4 years ago

Reply from SunPower

We sincerely appreciate your glowing review. Here at SunPower, we stand behind our product and customer service. Thank you for helping us change the way our world is powered!

Apr. 7th, 2022

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Verified Customer

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Lynn Griswold

All details were taken care of professionally.

4 years ago

Reply from SunPower

Thank you for sharing your SunPower experience. Please feel free to contact us if you need anything in the future.

Apr. 7th, 2022

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Verified Customer

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Abel Soares III Waianae, HI

Good service with prompt installation on day of service.

4 years ago

Reply from SunPower

We are delighted to read that you had a positive experience. Please reach out to us with any questions or concerns in the future. We'd more than happy to assist you. Thank you for taking the time out to post a review.

Mar. 30th, 2022

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Verified Customer

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Michael Moriarty Livermore, CA

Very easy to work with and we have had no problems.

4 years ago

Reply from SunPower

Thanks for leaving a review, Michael. We are glad that we were able to help you with your system. Feel free to reach out if you have any needs we can help with later down the line.

Mar. 30th, 2022

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Verified Customer

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bill Desert Hot Springs, CA

Complete accurate service and infomrmation

4 years ago

Reply from SunPower

We appreciate the feedback, Bill. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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John San Jose, CA

Excellent quality sun power is the best Solar system

4 years ago

Reply from SunPower

It is great to read you are enjoying the benefits of your system, John. Thank you for helping us change the way our world is powered.

Mar. 30th, 2022

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Verified Customer

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George Stern Rancho Mirage, CA

My solar energy has been consistently good.

4 years ago

Reply from SunPower

Thanks for the wonderful feedback, George. It is amazing to see that your system is producing optimal level of energy. Please feel free to contact us if their is an issue or concern we can address in the future. Thanks again!

Mar. 30th, 2022

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Verified Customer

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Kimberly Maynard Woodland, CA

The customer service has been excellent.

4 years ago

Reply from SunPower

Glad to meet your expectations, Kimberly. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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James Lauver Richmond, TX

Great product, easy to work with, helpful staff

4 years ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible. Please reach out with any questions or feedback in the future. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Deejay Hayes Saint Petersburg, FL

System is pricey, but equipment and installation seem to justify the cost

4 years ago

Reply from SunPower

We appreciate the feedback, Deejay. Send us a private message if we can be of any further assistance. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Darrell Hamilton Pittsburg, CA

I love the warranty and my power output is fantastic.

4 years ago

Reply from SunPower

Your feedback is much appreciated! We are so happy to hear that you are receiving clean energy. Here at SunPower, we stand behind our product and customer service. Thanks for helping us change how our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Joe sarcia Middletown, CT

So far so good we have not paid a bill to Eversorce

4 years ago

Reply from SunPower

It is great to read about your savings, Joe. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Rob Bartling Chino Valley, AZ

Everything went good. Professional installation

4 years ago

Reply from SunPower

We are so pleased everything met your expectations! Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2022

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Verified Customer

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Carter Gronbach North Fork, CA

Great quality work and delivered on time

4 years ago

Reply from SunPower

We are glad to hear that and appreciate the feedback, Carter. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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Maggie Gean Beardstown, IL

Well made, well installed and even work during a snow storm

4 years ago

Reply from SunPower

Great to hear you are enjoying your system and panels, Maggie. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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Art Porterville, CA

The panels seem to be working v Ty well.

4 years ago

Reply from SunPower

We appreciate your feedback, Art. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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william or crillene Riel Bakersfield, CA

They were extremely prompt, kept us informed at all times.

4 years ago

Reply from SunPower

Hi, we are so happy to see how satisfied you are with your SunPower system as well as how smooth your experience was. Please reach out in the future with any further questions that may arise or any additional feedback. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Welcome aboard!

Mar. 16th, 2022

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Verified Customer

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Chris San Diego, CA

Professional, good communication, clean, and fast

4 years ago

Reply from SunPower

Hi, thank you for the feedback. It is wonderful to see that you experienced exceptional service. We strive to give our customers the best-in-class service and products. Please reach out in the future with any further questions that may arise or any additional feedback. Thank you for helping us change the way our world is powered!

Mar. 16th, 2022

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Verified Customer

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Rosa Guizar San Bruno, CA

Save money nice person very happy with the system

4 years ago

Reply from SunPower

We appreciate the kind words, Rosa. We are happy to hear that you are saving money and the system is performing at an optimal level. Let us know if there is anything we can help with later down the line. We'd be more than happy to help.

Mar. 16th, 2022

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Verified Customer

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Gary Kibler Holly Ridge, NC

Panels are great but battery backup does not maintain charge

4 years ago

Reply from SunPower

Hi Gary, thanks for the great feedback you provided us. We are sorry to hear that the battery doesn't maintain its charge as it should. I was able to locate your account in our system and a case has been created with our executive support team. A team member will get in contact with you regarding the issue.

Mar. 16th, 2022

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Verified Customer

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Matt Ricketts Rancho Santa Margarita, CA

High quality panels that have a great output

4 years ago

Reply from SunPower

We appreciate the kind words, Matt. It's was a pleasure to serve. We look forward to hearing more about your experience in the future. Please feel free to contact us if there is an issue or concern we can address. Thanks!

Mar. 16th, 2022

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Verified Customer

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Dean Wilkinson Rancho Santa Margarita, CA

The best panels, warranty and installation

4 years ago

Reply from SunPower

We appreciate that, Dean. Thank you for helping us change the way our world is powered!

Mar. 10th, 2022

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Verified Customer

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M,L, Rioux Lake Havasu City, AZ

Very easy process for us. We didn't have to do anything to get ready

4 years ago

Reply from SunPower

We appreciate the feedback and review, M, L. Thank you for helping us change the way our world is powered!

Mar. 10th, 2022

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Verified Customer

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Gordon Krajeski Woodbury, CT

Product quality, effectiveness, efficiency, responsiveness

4 years ago

Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you for choosing SunPower and helping us change the way the world is powered.

Mar. 10th, 2022

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Verified Customer

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Matthew Hernandez Fresno, CA

Very professional; organized and neat work they did

4 years ago

Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Mar. 10th, 2022

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Verified Customer

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Tabish Beaumont, CA

Great customer service. Work was done In a timely manner.

4 years ago

Reply from SunPower

Hi Tabish, thanks for the kind words, We are delighted to see you satisfied with the service our team provided to you. Please feel free to contact us in the future for any concerns or questions you may have. Thanks again!

Mar. 3rd, 2022

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Verified Customer

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Michael West Hempstead, NY

Great customer service from beginning to end

4 years ago

Reply from SunPower

It's always a pleasure to provide our customers with the best service possible. We appreciate the review and feedback and hope you reach out any time you have a question in the future. Thank you for helping us change the way our world is powered!

Mar. 3rd, 2022

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Verified Customer

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Rex Tracy San Diego, CA

Great experience, it works like promised

4 years ago

Reply from SunPower

Thank you for helping us change the way our world is powered, Rex!

Mar. 3rd, 2022

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Verified Customer

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Billy Wren Vallejo, CA

Their responses to inquiries are not well researched and usually are just canned responses from a script.

4 years ago

Reply from SunPower

Hi, we sincerely apologize for your experience. Your feedback is essential to us in improving our services. Thank you for taking the time to post a review.

Mar. 3rd, 2022

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Verified Customer

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Noah East Falmouth, MA

They made it easy and everything just works

4 years ago

Reply from SunPower

Thanks for sharing, Noah. We are glad everything met your expectations.

Mar. 3rd, 2022

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Verified Customer

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Mike V DiGiovanna Glendora, CA

From start to finish it went so smoothly and timely

4 years ago

Reply from SunPower

Thanks for sharing, Mike. We appreciate your feedback and are delighted to read the process met your expectations.

Mar. 3rd, 2022

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Verified Customer

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Robert Wardell Vineland, NJ

Smooth install and worry free through the entire process.

4 years ago

Reply from SunPower

Thanks for leaving a positive review, Robert. That's great to hear! Please don't hesitate to reach out for any inquiries that we can assist with in the future.

Mar. 3rd, 2022

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Verified Customer

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Judy Clark Clovis, CA

The friendly people from sales to putting up my solar

4 years ago

Reply from SunPower

Hi, we appreciate the kind words. It brought joy to read your review. We are so happy to hear that you are receiving clean energy. Please reach out to us with any questions or concerns in the future. We'd be more than happy to assist you. Thank you for taking the time out to post a review.

Mar. 3rd, 2022

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Verified Customer

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Michael Becker Florence, MA

Professional installers, excellent solar system

4 years ago

Reply from SunPower

Thanks for taking the time to post a review for us. Here at SunPower, we stand behind our product and customer service. We are always here to listen and assist and just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Mar. 3rd, 2022

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Verified Customer

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Anonymous Arverne, NY

The equipment works. The poeple are professional and very fast.

4 years ago

Reply from SunPower

It is great to see that all the equipment is working just fine. Also, it's a pleasure to have you as part of the SunPower family. If you have a concern or question, don't hesitate to reach out for assistance.

Feb. 15th, 2022

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