Elevation: Read 502 User Reviews From Real Homeowners

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Verified Customer

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Reon Howard Anaheim, CA

I had some installation date issues that were rescheduled several times.

5 years ago

Reply from Elevation

Hi Reon, we apologize that there were delays in getting installed. Our teams work hard to get things up and running as quickly as possible.

May. 7th, 2021

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Verified Customer

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Patrick Lockwood Mesa, AZ

Everything went as promised. Easy for us to understand

5 years ago

Reply from Elevation

Thank you Patrick for your 5-star review. Our customers satisfaction is our #1 priority.

Apr. 9th, 2021

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Verified Customer

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Brad Hall San Tan Valley, AZ

They have amazing customer service every step of fhe way.

5 years ago

Reply from Elevation

Thank you, Brad! We'll be sure to send your kudos along to your team.

May. 7th, 2021

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Verified Customer

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John Belton, TX

Excellent communication and product knowledge

5 years ago

Reply from Elevation

Thanks, John! We pride ourselves in educating homeowners instead of just selling so this is great to hear.

May. 7th, 2021

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Verified Customer

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John Galloway Tucson, AZ

Excellent customer service, installation, and product!

5 years ago

Reply from Elevation

Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Mar. 29th, 2021

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Verified Customer

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Judy Girard Las Vegas, NV

Easy to work with and gave me a better price

5 years ago

Reply from Elevation

Thank you Judy, our customers satisfaction is our #1 priority!

Mar. 29th, 2021

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Verified Customer

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Deb Herman Satellite Beach, FL

Excellent, friendly, professional, timely

6 years ago

Reply from Elevation

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear that it shows. Enjoy your Solar Savings!

Jun. 23rd, 2020

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Verified Customer

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Amanda N Parsons Odessa, TX

Amazing customer service and real time people answering.

6 years ago

Reply from Elevation

Thank you, Amanda!

Jun. 23rd, 2020

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Verified Customer

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Shruti Bagchi Chandler, AZ

Makes each step easy for the customer.. No one like them.

6 years ago

Reply from Elevation

Thank you Shruti - we work hard to put our customers first by using only the best materials at the best prices. Enjoy your solar savings!

Jun. 23rd, 2020

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Verified Customer

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TobySchuller Henderson, NV

They kept us informed about everything they were doing.

6 years ago

Reply from Elevation

Toby, thank you for sharing your experience! We work hard to put our customers first, by only using the best of products at the best prices. We look forward to hearing about your savings!

Jun. 23rd, 2020

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Verified Customer

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Kristine C North Las Vegas, NV

There is no way to contact the technicians who come to fix the problems after they have left.

6 years ago

Reply from Elevation

Hi Kristine, We are always looking to improve and one process we're working on is post-installation follow up with our customers. If you do have questions about your system, our solutions department is more than happy to help. You can give them a call at 480-492-4232.

Jun. 2nd, 2020

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Verified Customer

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Shedd North Las Vegas, NV

They were Friendly and professional and on time

6 years ago

Reply from Elevation

We appreciate you and your review! Enjoy your solar savings and let us know if you ever need anything!

Jul. 8th, 2020

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Verified Customer

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Richard

Good customer service and best finance rate I could find!

6 years ago

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Verified Customer

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Ron Connell

Quality and workmanship,costomer services

6 years ago

Reply from Elevation

Thanks, Ron

Mar. 18th, 2020

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Verified Customer

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Jim

Great company in all aspects. Very pleased with my decision

6 years ago

Reply from Elevation

Thank you, Jim, truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Mar. 9th, 2020

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Verified Customer

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Ehmann

They do a good job and reasonable prices

6 years ago

Reply from Elevation

Thanks, Ehmann. We appreciate your feedback.

Mar. 9th, 2020

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Verified Customer

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Mike O'Hara

Good not great. Had a few delays, ultimately they got worked through.

6 years ago

Reply from Elevation

Thanks, Mike! We're happy to hear that everything worked out in the end. Enjoy your solar!

Dec. 3rd, 2019

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Verified Customer

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Karl Fechner

I was satisfied with customer service and how fast everything was installed.

6 years ago

Reply from Elevation

Thank you Karl, truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Dec. 3rd, 2019

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Verified Customer

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Martin Cooper

Everthing was done perfectly and on time.

6 years ago

Reply from Elevation

Thank you, Martin. We appreciate you taking the time to share your feedback.

Dec. 3rd, 2019

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Verified Customer

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John Massimilian

6 years ago

Reply from Elevation

Thanks, John, we appreciate our customers and want to make sure we handle every part of your install diligently. We are glad to hear it shows. Thanks for the review, let us know if you ever need anything!

Dec. 3rd, 2019

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Verified Customer

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Timothy Gavin

Elevation has made every effort for a successful project

6 years ago

Reply from Elevation

Thanks for the review, Timothy, we sincerely appreciate it. Let us know if you ever need anything!

Dec. 3rd, 2019

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Verified Customer

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Christina hinson

Fix ur antenna this is taking so long I understand it's being solved but it's the time it's quite annoying

6 years ago

Reply from Elevation

Hi Christina, I just looked up your account and the tech was able to replace the inverter and everything is reporting and producing. Someone will be reaching out this afternoon and we're keeping an eye on production.

Nov. 25th, 2019

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Verified Customer

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Valerie Boyce

Great staff that helped us every step of the way

6 years ago

Reply from Elevation

Thank you so much, Valerie. So glad to hear that everyone was so helpful!

Nov. 26th, 2019

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Verified Customer

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Jeannette Baker

Great price..great install and great response to questions.

6 years ago

Reply from Elevation

Thank you, Jeannette. We pride ourselves on making the renewable energy systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart.

Nov. 26th, 2019

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Verified Customer

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Nancy shaub

Knowledgeable and very personable able to answer questions

6 years ago

Reply from Elevation

Thank you, Nancy. We truly appreciate the feedback. Enjoy your solar and let us know if you ever need anything!

Nov. 26th, 2019

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Verified Customer

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Casey Gilbert, AZ

It was a good experience. We had no complications.

6 years ago

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Verified Customer

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Tony Gabriel

After installing our solar and thermostat that was suggested (Nest) told it wasn't compatible with the system. Waiting to hear an anwser

7 years ago

Reply from Elevation

Hi Tony, we're sorry that you are still waiting for an answer. I have rolled this feedback up to our solutions team to find a solution to the Nest not being compatible with the demand manager.

May. 2nd, 2019

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Verified Customer

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R Beck North Las Vegas, NV

Good communication and top notch installation

7 years ago

Reply from Elevation

Thank you for your review, we truly appreciate the feedback. Enjoy your solar savings and let us know if you ever need anything!

Apr. 22nd, 2019

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Verified Customer

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M

VERY UNSATISFIED THEY ONCE THEY DO THE SALES YOU DO NOT HEAR FROM THEM MEAN WHILE DURING THE SALE THEY CALL YOU EVERY SINGLE MINUTE.

7 years ago

Reply from Elevation

Hi, M, we're sorry that you experienced a poor sales experience. This is not how we like to operate so we sincerely apologize. We are committed to providing top notch customer service and putting our customers first so please reach out to your concierge to see how we can address your concerns and make this right.

Apr. 10th, 2019

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Verified Customer

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D

It is the amazing people during the process !!

7 years ago

Reply from Elevation

Thanks, D! We appreciate our customers and want to make sure we handle every part of the solar process at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

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Verified Customer

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H

Very poor communication skills; Not notified in a timely manner of changes to scheduling

7 years ago

Reply from Elevation

We apologize for the lack of communication. We are always looking to improve and one process we're working on is adding additional touchpoints to make sure our customers are well informed throughout the entire process.

Apr. 10th, 2019

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Verified Customer

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Michael

Professional installation. Great customer service.

7 years ago

Reply from Elevation

We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

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Verified Customer

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D

Great customer service, integrity and great product

7 years ago

Reply from Elevation

Thank you so much for your review, D! We pride ourselves on making the solar systems we install easy to understand and utilize to our customers. Glad to see our guys are taking that training to heart.

Apr. 10th, 2019

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Verified Customer

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D

Excellent customer service from all members of the staff.

7 years ago

Reply from Elevation

Thank you for sharing your experience! We work hard to put our customers first, by using excellent products at the best prices. We look forward to hearing about your savings!

Apr. 10th, 2019

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Verified Customer

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R

Very efficient installation and communication

7 years ago

Reply from Elevation

Thanks, R! We appreciate our customers and want to make sure we handle every part of your install at an elevated level. We are glad to hear it shows. Enjoy your solar savings!

Apr. 10th, 2019

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Verified Customer

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Gary

I will probably be dead before I recover the investment that I made by going with Elevation Solar.

7 years ago

Reply from Elevation

Hi Gary, we're sorry to hear that you feel that way. We design our systems for not only long term savings but also so you can live more comfortably immediately, especially during the summer. We hope that you're seeing the short term benefits!

Apr. 9th, 2019

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Verified Customer

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Javier

It took them three months to connect all of the solar panels.

7 years ago

Reply from Elevation

Hi Javier, the average timeline of signing to activation is usually around 3-4 months. We apologize that those expectations weren't set with you up front. We hope that you're enjoying your solar now that it is installed!

Apr. 9th, 2019

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Verified Customer

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Michael

Customer service is good about answering questions

7 years ago

Reply from Elevation

Thank you, Michael. We pride ourselves on making the solar systems we install easy to understand and utilize to our customers. Glad to see everyone is taking that training to heart!

Apr. 9th, 2019

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Verified Customer

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John

The installation process was efficient and done well.

7 years ago

Reply from Elevation

Thanks, John. We appreciate you and your feedback! Let us know if you ever need anything.

Apr. 9th, 2019

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Verified Customer

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Anonymous

They did a good job and were consistent on the work.

7 years ago

Reply from Elevation

Thank you for the awesome feedback!

Apr. 9th, 2019

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Verified Customer

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Victor

No one is perfect, but they had very good service and I had a good experience.

7 years ago

Reply from Elevation

Thanks, Victor, we appreciate your feedback.

Apr. 9th, 2019

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Verified Customer

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Jason

There are still some things I don't know about the system. They don't follow up and teach you how to use it.

7 years ago

Reply from Elevation

Hi Jason, we apologize that your system wasn't fully explained to you. Our solutions department is always available to answer any questions you may have. Feel free to give them a call at 480-492-4232.

Apr. 4th, 2019

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Zach Morris Round Rock, TX

Very informative and straight forward. They didn’t offer us what they felt we didn’t need which we appreciated

5 years ago

Reply from Elevation

Thank you Zach, very understand that every customer has different needs and expectations.
Please keep us posted on your savings.

Mar. 1st, 2021

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MarkG Phoenix, AZ

They appear to Upfront and honest. They were also very efficient and had great customer surface thus far.

5 years ago

Reply from Elevation

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

Feb. 23rd, 2021

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Monica Wandschneider Tempe, AZ

Excellent team, they are so patient and answer all questions. I loved working with Sam, Mary and Steve

5 years ago

Reply from Elevation

Thank you Monica for your 5-Star review. Our teams are very dedicated and love what they do...please keep us posted on your savings.

Dec. 17th, 2020

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L garcia Garland, TX

Priscilla, Carmen & Jessica were so knowledgeable! They answered all my questions and were such a delight to talk to.

7 years ago

Reply from Elevation

Thank you! We appreciate the feedback. We are so happy to hear our team took such great care of you.

Nov. 20th, 2019

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Allan Njoroge Keller, TX

Elevation Solar did fantastic job and they delivered all their promises. I’m now enjoying my solar.

7 years ago

Reply from Elevation

Thank you, Allan! Glad to hear everything went great and that you're enjoying your solar. Can't wait to see your solar savings!

Sep. 30th, 2019

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Robin E Washburn Pahrump, NV

Doug and Tiffanie were very knowledgeable and have been so flexible and listened to our concerns and questions.

7 years ago

Reply from Elevation

Thank you, Robin! We are so happy to hear Doug and Tiffanie took such great care of you.

Jul. 18th, 2019

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Syed Ahmed Rockwall, TX

Had an easy time dealing with Elevation. They answered all my (plentiful) questions and walked me through the process.

7 years ago

Reply from Elevation

Thank you for sharing your feedback, Syed! Our energy consultants work hard to keep up to date on everything solar so we can be there to answer all your questions.

Feb. 13th, 2019

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Mitch Whitman Prescott Valley, AZ

I liked that they offered a lower price than SunRun and a no interest loan with no set payments. That sold me.

8 years ago

Elevation Reviews